Name: El Cid Castilla Beach
Address: Avenida Camaron Sabalo, El Encanto, Mazatlán, Sinaloa, Mexico, Mazatlán, Sinaloa, Mexico
Rating: 6.3

Guest reviews

6.3

Pleasant

Based on 999 verified reviews

Who stays here?

Business

6%

Couple

25%

Family

49%

Group

16%

Solo

1%

What guests think

AI-generated summary based on recent guest reviews

At El Cid Castilla Beach, travelers frequently praise the friendly, hardworking staff and the beachside, Golden Zone setting with multiple pools and family activities, while noting the property shows its age and aspects of the all-inclusive can be confusing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

John

4 Apr 2026

·

Stayed 5 nights

Excellent!!

6

ROBERT

10 Mar 2026

·

Stayed 8 nights

Room was clean basic room no mini fridge which was a disappointment a large balcony with great ocean views. All inclusive plan does not include everything and is confusing your only choice for breakfast and lunch is the buffet and it is not good. Dinner choices were better

8

Luiz

26 Jan 2026

·

Stayed 9 nights

Staff here are so friendly and service was great. Fabian took time to talk to us in the mornings, he was welcoming and kind. Mario at the Italian restaurant was funny and kind, and provided great service as well. Everyone did a great job, and work so hard. The accommodations are clean and the building is also clean throughout. We had a small issue with our room that came up mid way through our trip, but we were moved right away and there were no other problems. Thanks for a great stay.

10

Emily

31 Dec 2025

·

Stayed 7 nights

The employees were amazingly friendly and helpful.

6

Elvira

15 Dec 2025

·

Stayed 3 nights

The staff was amazing! 10 out of 10! The room needs attention, specially the bathtub.

Avenida Camaron Sabalo, El Encanto, Mazatlán, Sinaloa, Mexico

Location

With a stay at El Cid Castilla Beach Hotel in Mazatlán (Zona Dorada), you'll be within a 15-minute drive of The Mazatlan Malecón and Plaza Machado. This beach resort is 5.2 mi (8.3 km) from Olas Altas Beach and 0.4 mi (0.7 km) from Playa Brujas.

Playa Brujas(0.4 Miles)

Punta Camaron Beach(0.7 Miles)

Islas de Mazatlan Ecological Reserve(0.8 Miles)

El Cid Country Club Golf Course(0.9 Miles)

Islands and Protected Areas of the Gulf of California(1 Miles)

Sea Shell City Museum(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MXN 70 per day. Valet parking services are also offered.

Pets are not allowed at the property, but service animals are exempt from this policy.

Check-in is from 16:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is available for a surcharge of MXN 320 per person, and it operates 24 hours. Guests can arrange the transfer through the property.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility features are not provided.

The hotel is situated in the Zona Dorada area of Mazatlán, approximately 0.4 miles from Playa Brujas and 0.7 miles from Punta Camaron Beach. It is also within a 15-minute drive of The Mazatlan Malecón and Plaza Machado.

Yes, the property features an outdoor swimming pool, which is operational year-round. Specific details about seasonal availability or heating are not provided.

Children aged 12 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding.

Cribs are available for a fee of MXN 200 per day, and rollaway beds can also be requested for the same fee. Advance request or confirmation may be required for both.

El Cid Castilla Beach

Amenities

Property description

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