Is parking available at the property?

Yes, free valet parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee, approximately MXN 265 to 400 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the property's location in relation to key landmarks?

The property is located in Mazatlán's Zona Dorada, a 3-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlan International Center. Nearby attractions include Playa Brujas (1.1 km) and Mazatlán Aquarium (3.2 km).

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 8:00 AM to 9:00 PM. There is also a poolside bar available.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified in the provided information.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 400.00 per night, and advance request or confirmation is required for availability.

The Palms Resort of Mazatlan - 3 Star Comfort

Average nightly price at The Palms Resort of Mazatlan by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$83
March	US$68
April	US$84
May	US$73
June	US$68
July	US$98
August	US$82
September	US$65
October	US$76
November	US$74
December	US$79

What guests think

At The Palms Resort of Mazatlan, guests praise the beachfront setting, ocean views, and helpful housekeeping, while repeated reports note ongoing pool-area construction, dated rooms, and a small rocky beach that limits swimming and comfort.

The on-site Panama restaurant and bakery are widely liked and convenient, but frequent crowds and outside diners mean long waits and limited priority for hotel guests. Service is often friendly, yet reviews note slow or strict check-in and uneven restaurant staff interactions. Parking is generally across the street and outside food and coolers are restricted around the pools. Expect great views and decent value if you can tolerate construction impacts and a busy atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Beachfront property with multiple pools and on-site dining, including an infinity and swim-up bar. Many reviews report pool closures or renovations with noise, limited or rocky beach access, parking across the street, and restrictions on outside food/drinks in pool areas.

Related guest reviews

8

Miguel angel

29 Mar 2024

·

Stayed 2 nights

En general bien !! El servicio de limpieza de regular a malo no trapean el piso o aspiran !! Solo doblan las sábanas y recogen un poco !! La alberca no está muy limpia el agua !! Y no te permiten tomar nada en el área de alberca si no lo compras en el bar de esta misma !! Todo lo demás bien en términos genrales

Su	Mo	Tu	We	Th	Fr	Sa
1 $61	2 $58	3 $58	4 $65	5 $72	6 $84	7 $80
8 $66	9 $69	10 $67	11 $69	12 $68	13 $80	14 $147
15 $118	16 $67	17 $67	18 $67	19 $67	20 $74	21 $74
22 $67	23 $67	24 $68	25 $67	26 $66	27 $74	28 $74
29 $65	30 $65

Su	Mo	Tu	We	Th	Fr	Sa
		1 $65	2 $67	3 $65	4 $84	5 $98
6 $67	7 $68	8 $68	9 $67	10 $67	11 $74	12 $74
13 $67	14 $67	15 $67	16 $68	17 $67	18 $75	19 $74
20 $67	21 $67	22 $65	23 $79	24 $111	25 $111	26 $111
27 $79	28 $80	29 $116	30 $214	31 $231

Prices for The Palms Resort of Mazatlan

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed, City View

Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, Ocean View

Suite, Ocean View

Superior Room, 1 Queen Bed, Ocean View

Guest reviews of The Palms Resort of Mazatlan

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Palms Resort of Mazatlan

Prices for upcoming dates