Name: Costa de Oro Beach Hotel
Address: Av Camarón Sábalo 710, Zona Dorada, Zona Dorada, Mazatlán, Sinaloa, Mexico, Mazatlán, Sinaloa, MX
Price range: US$59–US$132 per night
Rating: 7.6

What guests think

At Costa de Oro Beach Hotel, guests praise the beachfront Golden Zone location, ocean views, and friendly staff, while many note dated rooms, inconsistent maintenance, spotty Wi‑Fi, and elevator issues that can affect comfort and convenience.

The pool and beachfront lounging are popular, but hot‑tub access is restricted, the pool may be unheated, parking is across a busy street, and pool towels can run out. Cleanliness and upkeep vary, with reports of musty odors, mold or pests, AC leaks or hard‑to‑control cooling, and occasional hot‑water or power outages. Dining is mixed: ceviche and some dishes get praise, yet buffets and all‑inclusive rules feel limited, with advance reservations and restrictions on where you can order. Overall, expect an older stay with a standout location but trade‑offs in room age and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Beachfront pool and lounging are highlights. Common issues include slow or out-of-service elevators, restricted hot-tub access, an unheated pool at times, pool-towel shortages, and parking across a busy street.

Related guest reviews

6

Gabriela

3 Jan 2026

·

Stayed 2 nights

The hotel is nice from the outside I didn’t like the parking lot because is not in the hotel,you need to cross the road and is dangerous and is for two hotels,kitchen drawers were falling apart,the first day the bathroom didn’t have towels,they have too many rules,and some of the stuff in the front desk were rude,Imary was the only lady who was nice in the front desk,

4

Hugo

18 Aug 2024

·

Stayed 2 nights

Uno de los elevadores del edificio alto no sirve, por lo que el otro se tarda años en llegar y Cuando llega viene ocupado del personal de servicio. No hay internet, solamente wifi pero sin internet, las toallas del área de albercas se terminan a cada rato, el check in es a las 3 pm y me hicieron esperar hasta las 4 pm

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8

Leonel

9 Aug 2025

·

Stayed 1 night

Beds were hard. Parking was across the street. You leave your car across the street then have to cross the busy street.

2

wanda lynn

11 Feb 2025

·

Stayed 28 nights

Pool not heated , can't use hot tub .

8

Oscar

21 Jun 2025

·

Stayed 3 nights

Elevadores en remodelacion

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4

wanda

30 Jan 2025

·

Stayed 10 nights

The bed was incredibly hard. The pool was not heated!

8

Kevin

2 Feb 2026

·

Stayed 8 nights

We have stayed at the hotel on annual vacations for 30+ years. The location in the Golden Zone is fantastic and the pool area is one of the best in the area. However, there have been minimal if any upgrades to the rooms in that time. They have removed the water dispensers that used to be available on each floor so you now have to buy bottled drinking water. There are televisions in the room, but we had no English speaking channels this year. The rooms are clean, but the decor is old and shabby. This year, there were dripped and splashed paint/whitewash on the floors , walls, and artwork. The beachfront loung areas are fantastic, though security did not allow us to enjoy our coffee and pastries from a nearby shop on the pool patio. Any food ordered at the pool is now prepared at the poolside snack bar, and is not up to the quality it was when it was prepared by the restaurant. The Ceviche is excellent, but other items were cold or dry and overcooked. They seem to now cater more to the locals and those with all-inclusive stays than foreign visitors. The hotel seemed to clear out many of our favorite staff members about 6 or 7 years ago. We are no longer treated like an old friend, but the new staff, while not the same, is still friendly and attentive.

10

André

29 Jan 2026

·

Stayed 4 nights

Room and staff were great. The pool is amazing!

10

Gabrella

22 Aug 2025

·

Stayed 4 nights

Second time staying here & I just love it. So convenient, beautiful views, tidy rooms & very wide space ranged rooms as well. Love the staff here very friendly & accommodating. My favorite part is the pool & bar.

8

Claudia Bustillos

24 Aug 2025

·

Stayed 5 nights

Inconveniente: elevador fuera de servicio, lago tiempo de espera

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Cleanliness

Inconsistent: some guests found rooms and grounds clean, but many mention musty odors, mold, pests, and occasional leaks or grime.

Related guest reviews

8

Virginia

19 Sept 2025

·

Stayed 4 nights

The property had a great view of the ocean and the islands. After a few bumps after check in, we were moved to another room and we liked it better. For the price they charge, the property should be better maintained. The room was not very clean. There was mold in the bathroom. The safe box was broken. We were promised a new one but never got one. After we demanded a new room, we were moved to a new one. The safe box worked but the fridge did not. I don't think i will stay here again. Expefia should do a better job monitoring the properties advertised in your app.

4

Javier Armando

28 Apr 2025

·

Stayed 2 nights

Mi experiencia fue un poco desagradable ya que el wc se encontraba tapado y cada vez que íbamos al baño no bajaba y teníamos que hablar a recepción para que nos resolvieran el problema , al mandarnos al personal encargado destapaba el baño y salpicaba mucha agua sucia la cual ya no acudían a limpiar , por lo que nosotros con toallas lo realizábamos , el baño creo que se encontraba en malas condiciones ya que se tapó como 7 veces al grado que decidimos mejor ya no ir al baño del cuarto e ir a los de uso general , aparte que el cuarto se olía muy feo y teníamos que dormir con ese olor , lo único que nos resolvían era en ir a destaparlo pero no funcionaba, las instalaciones muy bien pero el baño del cuarto nos causó desagrado y no nos llevamos una buena experiencia

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10

Diana

7 Jul 2025

·

Stayed 5 nights

Hotel was clean, rooms were very spacious, staff was great. Great location for an amazing price

4

Karyn

18 Mar 2025

·

Stayed 7 nights

The rooms are dirty and in bad shape. The rooms need to be completely remodeled and the mattress was old and full of stains. The corners on the floor look like there is mold buildup. And the grouting on all the floors look like mold and dirt. I would never recommend that anyone stay at this location!!!

6

Virgilio

21 Jul 2024

·

Stayed 2 nights

Property was ok, the only complain is the there was cockroaches in he bedroom.

8

robert

12 Dec 2025

·

Stayed 3 nights

Clean room, great staff. But old.

4

margarita

16 Apr 2025

·

Stayed 3 nights

La ubicación esta bien las instalaciones un poco descuidadas la habitación que me dieron primero muy mal oliente y con moho y los utensilios con moho y con muy mal funcionamiento y fuga de agua de la tarja con moho Pedí cambio de habitación por las malas condiciones de toda la habitación y si nos cambiaron Deben de poner atención antes de entregar una habitación que esté limpia y sin moho y con funcionamiento de cocina y utensilios que ofrecen anunciados

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4

Donna

2 Feb 2025

·

Stayed 15 nights

Been going here for 30 years but the property needs some deep cleaning, basic maintenance at a minimum if not a major renovation it is very tired now. Hot water would come and go. The staff are amazing but they can only do so much the owners need to spend some money on the building.

2

Francisco

4 Feb 2025

·

Stayed 3 nights

There are cockroaches in the rooms, They will charge you for the coffee packages in the rooms, they will even charge you if you loose the room key card, be aware and just try different options of hotels around the beautiful malecón

2

Jesus ulises

28 Aug 2025

·

Stayed 3 nights

Sucia la habitación, con olor a humedad y mucho moho

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Rooms

Many rooms are dated or shabby, though some are spacious with kitchenettes and views. Recurring issues include small TVs, unreliable Wi‑Fi, AC that leaks or overcools, hot‑water outages, noise, and sticky balcony doors or locks.

Related guest reviews

8

Dale

12 Dec 2025

·

Stayed 24 nights

Loved balcony above beach. Staff were wonderful. Management dealt with internet problem very fairly.

10

Rodolfo Javier

26 Sept 2025

·

Stayed 3 nights

We were in a suite facing the beach, everything about the room was great. Small kitchenette. The ac worked great. No issues at all. Definitely recommend this place.

10

Aide

2 Apr 2025

·

Stayed 1 night

Solamente que no había agua caliente, teníamos dos habitaciones y en ninguna de las dos.

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6

Victor pablo

30 Mar 2025

·

Stayed 4 nights

La habitación limpia, la cama y baño igual limpios, la atencion fue buena y rapida, los pros; limpieza, atencion rapida y amable, cama comoda, junto al mar , playa bonita. Contras: las puertas y ventanas de las habitaciones son algo antiguas, asi que el ruido pasa muy fácilmente, las tvs son pequeñas en las habitaciones, asi mismo los muebles son algo pasados de tiempo, pero en general muy buen hotel.

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4

Mirian

12 Feb 2026

·

Stayed 4 nights

El wifi no existe. Las habitaciones son muy viejas y si quieres algo más moderno te cuesta más.

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8

Susanna

18 Nov 2025

·

Stayed 9 nights

Rooms need a bit of updating but clean and comfortable. Staff are all very friendly and helpful. Location is amazing - walking distance to many shops, restaurants and services. Best section of beach for viewing, walking and swimming. Had a wonderful time

6

Guadalupe

25 Jul 2024

·

Stayed 3 nights

The facility needs repair. Specially the air conditioning system. It was leaking and very cold. We couldn’t adjust the temperature. The hotel is in a good location. Close to the beach and restaurants.

10

Monica

11 Nov 2025

·

Stayed 8 nights

We love Costa de Oro for the well kept grounds, the pool area and restaurant, its location and staff. Our only complaint is that the rooms are extremely dated. All the bedding needs to be updated, the paint job in the rooms are terrible and the furniture needs to go. We mainly stay there for the views, location and the staff. If you’re looking for a nice room, this place is not for you.

10

JESUS ALFONSO

9 Feb 2026

·

Stayed 3 nights

La habitación, excelente, limpia y muy buen servicio ( solo la televisión muy chica )

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6

Doris

1 Nov 2025

·

Stayed 6 nights

Room was ok but not updated, ac was leaking but they fixed it immediately, balcony door kept breaking, front lock gave us some problems but it was fixed

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Service

Frequently praised as friendly and helpful across restaurants, pool and front desk. Some report rude interactions, slow responses, timeshare pressure, and towel-service or policy enforcement frustrations.

Related guest reviews

6

Gabriela

3 Jan 2026

·

Stayed 2 nights

The hotel is nice from the outside I didn’t like the parking lot because is not in the hotel,you need to cross the road and is dangerous and is for two hotels,kitchen drawers were falling apart,the first day the bathroom didn’t have towels,they have too many rules,and some of the stuff in the front desk were rude,Imary was the only lady who was nice in the front desk,

4

Corinne

18 Jul 2025

·

Stayed 2 nights

They won’t refund the all inclusive even if you don’t use it. They will tell you they will but then make you contact Expedia and when Expedia calls them to try to get the approval they reject it. Their dining services are very limited. There as only one restaurant open. The restaurants need to be reserved 24 hours in advance, but they are all booked so you only have access to buffet and snack bar that’s open limited hours therefore making the dining experience not worth it. Drinks and food are extremely cheap so you are better off paying what you consume as you go. The food outside of the hotel down Zona Dorado is amazing, down miss out by just dining with the resort. When you book beach front suites you are limited to a small area of the hotel which makes it look very consolidated. The staff at the pool, buffet, and rooms are excellent. The front desk and manager can improve their customer service.

6

Marian

27 Oct 2025

·

Stayed 4 nights

My sister and I felt discriminated due to not being with our spouse to decide to purchase time share. Someone call to our room saying we had a courtesy breakfast, woked us up, we rushed down the stairs n this lady said if we were with our spouses or single they could of offered a breakfast after going over a time share deal the hotel was offering. I think that was so wrong. I felt offended by it because this lady say thank you, booted us out with no breakfast. I couldn’t believe it. Why doing that to people? Other than that the hotel was amazing, clean and big! The ventilation kind of noise , It annoyed me at times it was on the whole time we were there. Other than that little issues. It was fine. I hope next time staff treats me better.

10

Michael

1 Feb 2025

·

Stayed 7 nights

The staff is excellent! Some of the rooms could use some updating but the location is perfect.

10

André

29 Jan 2026

·

Stayed 4 nights

Room and staff were great. The pool is amazing!

10

Gabrella

22 Aug 2025

·

Stayed 4 nights

Second time staying here & I just love it. So convenient, beautiful views, tidy rooms & very wide space ranged rooms as well. Love the staff here very friendly & accommodating. My favorite part is the pool & bar.

10

Heidi

3 May 2025

·

Stayed 6 nights

Staff was extremely helpful and friendly. Loved all the lounge chairs overlooking the ocean would have liked a mini fridge in the garden view rooms fun actiivities like yoga and water aerobics beautiful restaurant overlooking the ocean easy to exchange money at front desk and wonderful massages at hotel for a very affordable price. great value for the money

4

Christian

15 Sept 2025

·

Stayed 3 nights

Staff at the front desk has terrible customer service. Room was is terrible shape. Leaking a/c unit puddles of water all over the floor. Also ceiling was leaking. I informed the front desk about my concerns and no personnel went to check the room . Also a/c was terrible

10

Robert

8 Dec 2024

·

Stayed 11 nights

Great service and excellent staff.

10

Jeana Marie

28 Feb 2025

·

Stayed 7 nights

I have stayed at the Costa De Oro so many times. It has been 12 years since my last visit. Although many of the staff I loved have moved on, the service continues to be great. The front desk night staff Jorge and Augustin are so professional, helpful, and welcoming. Luis at the pool offered us excellent service. And we cannot forget to mention Eduardo, Juan Carlos, and Salomon at Adobes who took excellent care of us and have so much pride in the work they do. The location is great, pool is clean, and walkable to so many places. I've come both with friends and with family. It is accommodating to both.

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Location

Excellent beachfront Golden Zone location, walkable to restaurants, shops and activities. Some note beach crowding or tides limiting sand, and parking is across a busy road.

Related guest reviews

8

Leonel

9 Aug 2025

·

Stayed 1 night

Beds were hard. Parking was across the street. You leave your car across the street then have to cross the busy street.

10

Edgar Arturo

29 Sept 2025

·

Stayed 2 nights

Con marea no hay posibilidad de instalarse o caminar por la playa ,,,

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10

Michele

3 Apr 2025

·

Stayed 3 nights

The property was dated but the staff was friendly and it was conveniently located to many shops and restaurants. There were taxis and pulmonia drivers everywhere. I will definitely be back.

8

Glen

14 May 2025

·

Stayed 1 night

Very good location, with a good view especially from the restaurant. But inly the elevator didn't work properly and was only allowed 1 towel car. The parking is ok

8

Susanna

18 Nov 2025

·

Stayed 9 nights

Rooms need a bit of updating but clean and comfortable. Staff are all very friendly and helpful. Location is amazing - walking distance to many shops, restaurants and services. Best section of beach for viewing, walking and swimming. Had a wonderful time

10

Brenda

30 Nov 2025

·

Stayed 1 night

It’s a beach front hotel. Clean, comfortable and in the golden zone in Mazatlan.

8

Laura May

31 Jan 2025

·

Stayed 14 nights

Loved that it was ocean front and our room was right above the beach. The hotel is in a great location, walkable to many good restaurants and the staff was friendly. We did not like that there is no heat in the rooms, we hit a cold spell, many nights went down to about 11 degrees C. The hotel did provide extra blankets which did help.

8

Kevin

2 Feb 2026

·

Stayed 8 nights

We have stayed at the hotel on annual vacations for 30+ years. The location in the Golden Zone is fantastic and the pool area is one of the best in the area. However, there have been minimal if any upgrades to the rooms in that time. They have removed the water dispensers that used to be available on each floor so you now have to buy bottled drinking water. There are televisions in the room, but we had no English speaking channels this year. The rooms are clean, but the decor is old and shabby. This year, there were dripped and splashed paint/whitewash on the floors , walls, and artwork. The beachfront loung areas are fantastic, though security did not allow us to enjoy our coffee and pastries from a nearby shop on the pool patio. Any food ordered at the pool is now prepared at the poolside snack bar, and is not up to the quality it was when it was prepared by the restaurant. The Ceviche is excellent, but other items were cold or dry and overcooked. They seem to now cater more to the locals and those with all-inclusive stays than foreign visitors. The hotel seemed to clear out many of our favorite staff members about 6 or 7 years ago. We are no longer treated like an old friend, but the new staff, while not the same, is still friendly and attentive.

8

robert

24 Dec 2025

·

Stayed 1 night

Older olace but everyone is friendly and very accommodating. Walking distance to everything

8

John

28 Mar 2025

·

Stayed 10 nights

Reasonable price. Great location!

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Dining

Mixed: ceviche and some items are enjoyed, but buffets and all-inclusive options feel limited or inconsistent, with reservations and ordering restrictions at times; prices can feel high for the quality.

Related guest reviews

4

Corinne

18 Jul 2025

·

Stayed 2 nights

They won’t refund the all inclusive even if you don’t use it. They will tell you they will but then make you contact Expedia and when Expedia calls them to try to get the approval they reject it. Their dining services are very limited. There as only one restaurant open. The restaurants need to be reserved 24 hours in advance, but they are all booked so you only have access to buffet and snack bar that’s open limited hours therefore making the dining experience not worth it. Drinks and food are extremely cheap so you are better off paying what you consume as you go. The food outside of the hotel down Zona Dorado is amazing, down miss out by just dining with the resort. When you book beach front suites you are limited to a small area of the hotel which makes it look very consolidated. The staff at the pool, buffet, and rooms are excellent. The front desk and manager can improve their customer service.

8

Gretty

7 Jun 2024

·

Stayed 2 nights

My daughter and I enjoyed our stay at Costa de Oro hotel in Mazatlán. Our room was comfortable, clean, and had a beautiful view. The staff members were all friendly and always ready to help. The ceviche we ordered at one of the restaurants was delicious. However, we were not very impressed with the breakfast buffet at the hotel. The variety and quality of the food could be improved. Thank you!

8

Ivan Fernando

27 Jul 2025

·

Stayed 3 nights

I didn't like that for the all included you had to get up and go eat at the buffet, couldn't order in the pool area or to go. This really sucks, I have children and it was difficult to get them dress after swimming to go fetch good.

8

Edith

25 Aug 2025

·

Stayed 4 nights

Nos gusto que el hotel tiene variedad de restaurants el desayuno buffet del hotel esta excelente asi como el sushi y los snaks, hay tambien restaurants cerca del hotel, la ubicacion del hotel es muy buena, cuenta con alberca y playa, el personal muy atento. Las habitaciones estan muy retro el diseño muy viejito por ser un hotel con 50 años, como que no han tenido remodelaciones sin embargo son muy amplias y limpias. Mi unico tema fue una gotera del clima en el area de cocina, nos comentaron que era por el clima de afuera y por abrir puertas y ventanas pero no fue el caso porque la habitacion se mantenia cerrada solo se abria la puerta en salidas y entradas que es lo normal.

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8

Kevin

2 Feb 2026

·

Stayed 8 nights

We have stayed at the hotel on annual vacations for 30+ years. The location in the Golden Zone is fantastic and the pool area is one of the best in the area. However, there have been minimal if any upgrades to the rooms in that time. They have removed the water dispensers that used to be available on each floor so you now have to buy bottled drinking water. There are televisions in the room, but we had no English speaking channels this year. The rooms are clean, but the decor is old and shabby. This year, there were dripped and splashed paint/whitewash on the floors , walls, and artwork. The beachfront loung areas are fantastic, though security did not allow us to enjoy our coffee and pastries from a nearby shop on the pool patio. Any food ordered at the pool is now prepared at the poolside snack bar, and is not up to the quality it was when it was prepared by the restaurant. The Ceviche is excellent, but other items were cold or dry and overcooked. They seem to now cater more to the locals and those with all-inclusive stays than foreign visitors. The hotel seemed to clear out many of our favorite staff members about 6 or 7 years ago. We are no longer treated like an old friend, but the new staff, while not the same, is still friendly and attentive.

10

JESUS OMAR MARQUEZ

6 Aug 2025

·

Stayed 5 nights

Me agrada la ubicación del hotel y el tamaño de las habitaciones; lo que sí es que no volvimos a consumir en el área de la alberca la relación precio con la calidad, sabor y presentación que recibimos no es justo

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4

Jesus Gabriel

19 Aug 2024

·

Stayed 3 nights

Comida sin variedad y bebidas de baja calidad, la cerveza te la sirven de la botella tamaño familiar llamada ballena

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8

Jessica

21 Mar 2025

·

Stayed 4 nights

My family stayed for four nights and really enjoyed our stay. The food was decent, pool was great and the view was amazing. The staff were super friendly and helpful. My biggest complaint is how stiff the beds were. I woke up each morning in pain.

8

Sergio

22 Apr 2025

·

Stayed 3 nights

Falta variedad en el Buffett comida y cena, el desayuno muy bueno, las especialidades muy buenas aunque requieren reservación, falta variedad de música los que amenizan son buenos pero solo repiten el mismo repertorio una y otra vez

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8

Dora Elia

30 Jul 2025

·

Stayed 3 nights

La comida no es muy variada, ni los snacks

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Month	Average price
January	US$61
February	US$69
March	US$61
April	US$71
May	US$68
June	US$64
July	US$72
August	US$73
September	US$56
October	US$57
November	US$62
December	US$69

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $132	19 $73
20 $59	21 $63	22 $60	23 $60	24 $60	25 $71	26 $71
27 $60	28 $61	29 $62	30 $60

Su	Mo	Tu	We	Th	Fr	Sa
				1 $61	2 $78	3 $76
4 $61	5 $61	6 $61	7 $61	8 $61	9 $75	10 $75
11 $60	12 $60	13 $60	14 $60	15 $60	16 $78	17 $78
18 $67	19 $60	20 $60	21 $61	22 $61	23 $75	24 $75
25 $60	26 $61	27 $63	28 $61	29 $61	30 $72	31 $78

Costa de Oro Beach Hotel

Prices for Costa de Oro Beach Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Room

Two-Bedroom Suite

Standard Double Room

Suite Con Cocineta Y Vista Al Mar

Junior Suite with Ocean View

Queen Studio

Standard Double Room with Garden View

Suite

King Studio

Guest reviews of Costa de Oro Beach Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Costa de Oro Beach Hotel

Prices for upcoming dates