Is parking available at the hotel?

Parking is available on-site, but it is limited. There is a fee of MXN 20.00 per day for covered self-parking. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to noon for a fee, which ranges from approximately MXN 330 to 450 for adults and MXN 265 for children.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 6:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in Tijuana, connected to a shopping center, and is within a 5-minute drive of CAS Visa USA and Estadio Caliente. It is approximately 0.5 km from Paseo Chapultepec and 1.7 mi from Plaza Rio Commercial Center.

Does the hotel have a swimming pool?

Yes, the hotel features a seasonal outdoor pool, which is open from January 1 to December 31. The pool is heated.

Grand Hotel Tijuana – Comfort and Style

Average nightly price at Grand Hotel Tijuana by month, last 12 months (USD)
Month	Average price
January	$109
February	$116
March	$112
April	$114
May	$116
June	$116
July	$116
August	$128
September	$122
October	$111
November	$108
December	$106

What guests think

At Grand Hotel Tijuana, travelers frequently praise the friendly staff, safe, convenient location, and overall value, while others note aging areas and occasional inconsistencies that can affect the comfort and ease of their stay.

Rooms are generally spacious with good views but often feel dated or basic, with some small TVs, occasional A/C issues, and noise near elevators or nightlife. Cleanliness is mixed: many spotless stays, yet recurring reports of hairs, dust, musty carpets, mold, pests, and occasional plumbing odors or brown water. Facilities get kudos for variety but draw complaints about slow or noisy elevators and paid, sometimes cumbersome parking, while dining ranges from a popular buffet to limited continental options and uneven room service. Expect a convenient, amenity-rich stay in an older high-rise with occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the pool, bars, and on-site casino, but report slow or noisy elevators and paid, sometimes cumbersome parking; the pool area can feel small with limited shade.

Related guest reviews

10

Beatriz

Sep 7, 2025

·

Stayed 1 night

I appreciate that it has a gym, beautiful, Pool,spa, sauna along with a delicious buffet!!

4

Lizeth

Aug 10, 2025

·

Stayed 4 nights

The parking was a nightmare. The parking ticket was an in convenience having to do a check in every morning, since our plates were not captured at the entrance. The A/C In the room was not working for one day of our stay.

10

John

Sep 12, 2025

·

Stayed 2 nights

We loved this place. Great location. Clean. Quite. The pool was fabulous. We especially loved the snack times on the 32nd floor. Highly recommend.

8

John

Aug 14, 2025

·

Stayed 1 night

It's a very unique property that has a couple great bars/dining options, plus room service at reasonable rates, and a casino/sports book on property. Unfortunate that they charge for parking even if you stay with them, but only $1! The TJ country club, (Campestre) is literally walking distance if you golf (I did) and it is fabulous. The pool is another story: small and a lot of children. No umbrellas and just 6 cabanas if you wanna get out of the sun. Not what I expected. there are also many great restaurants close to this location.

10

Judith

Oct 3, 2025

·

Stayed 3 nights

Everything was fine; the only issue we had is that every time the elevator arrives at the floor, it makes a sound that can be heard inside the room. One night, around 3:00 a.m., the elevator sounded more than three times, and the next day at 6:00 a.m. it happened again. If it were possible to silence that sound, make it softer, or even change the doors of the rooms, it would make the stay much more pleasant.

10

jorge

Sep 26, 2025

·

Stayed 2 nights

Parking on the property is too expensive

10

Ricky

Oct 25, 2025

·

Stayed 1 night

Bar was excellent and so is the tower bar great music fantastic drinks

10

stephen

Jul 7, 2025

·

Stayed 3 nights

Swimming pool and spa

6

Emily

Aug 31, 2025

·

Stayed 2 nights

The hotel has good views and is very well located. But the elevator situation was the worse, only two of four were working.

10

Antonio

Nov 17, 2025

·

Stayed 2 nights

Great service, good value, vip amenities, clean rooms, comfortable beds, great AC, several bars and restaurants, direct access to Grand Arenia Casino.

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Cleanliness

Reports are inconsistent: many find rooms very clean, yet recurring complaints cite hairs and dust, musty carpets, mold or pests, and occasional plumbing odors or brown water, with housekeeping sometimes missed.

Related guest reviews

2

Lupe

Oct 14, 2025

·

Stayed 1 night

The bed sheets were dirty

2

Rudy

Nov 24, 2025

·

Stayed 1 night

The rooms were outdated along with the bathroom having mold throughout the shower and walls. Taxi that was referred to me by the hotel cheated me as well.

6

Roberto

Oct 20, 2025

·

Stayed 1 night

The room was not 100% clean, the floor was not properly swept, and there was food in the fridge from the guests before us.

6

Yvette

Nov 25, 2025

·

Stayed 1 night

Todo bien me gusta ese hotel solo fallo en la limpieza no me limpiaron mi cuarto ni porque deje el letrero me dejaron sin toallas sin cafe sin agua fue lo unico que no me gusto y cuando llegue recien limpia la habitacion encontre mucho cabello en el baño eso no se ve higienico.

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2

Ali

Nov 7, 2025

·

Stayed 2 nights

The smell of the room with was horrible. They do have a plumbing issue from the bathroom.

6

Antonio

Oct 16, 2025

·

Stayed 1 night

We several small cockroaches in the room and restroom. Beds felt very worn. We won't be staying here again.

10

Scott

Oct 30, 2025

·

Stayed 3 nights

Room was spotless and staff very kind

10

Adriana

Sep 26, 2025

·

Stayed 1 night

They need to check cleaning on the rooms our Room was dusty and the bathroom had lots of hair the curtain on the bathroom was old and dirty with hairs all over the curtain I did told the lobby desk. Hopefully they do supervised the cleaning.

10

María

Feb 16, 2026

·

Stayed 1 night

Me gusto esta muy limpio y buena atención

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10

Karina

Oct 27, 2025

·

Stayed 2 nights

La sábanas tenían pelos de ahí en fuera todo 10:10

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with good city or golf-course views, but many feel dated or basic; some note small TVs, occasional A/C problems, and noise near elevators or nightlife.

Related guest reviews

8

Heidi

Jan 3, 2026

·

Stayed 1 night

Booked 2 rooms: the ac/heat was wonky. Beds were VERY comfy. Service overall was good. Rooms were not ready at check in time. Great city views.

10

Angela

Jul 20, 2025

·

Stayed 1 night

Very convenient location. Beautiful view of the golf course and cityscape from the room. Room clean and staff friendly.

8

Lorena

Jan 3, 2026

·

Stayed 1 night

The staff is very friendly. Rooms need some upgrades. I would suggest that will be nice to have a small fridge in the rooms. Even the executive rooms are very basic. But the location is amazing. Walking distance to lots of restaurants and shops.

8

Eunice

Jul 21, 2025

·

Stayed 2 nights

Hotel is safe but outdated. Old furniture, carpet needs better cleaning, room smelled musty had to open the window to ventilate the room. The sink in the bathroom made it impossible to wash your hands properly has the sink is not well made. I had room #2021 and would not stay there again only because of the sink issue. The rest of the hotel is nice, with stunning views from the pool. Staff was friendly and professional.

6

Alex

Feb 16, 2026

·

Stayed 2 nights

Staff was great and check in and check out was smooth. The room ceiling could use some work and there was a noise all night in the corridor, maybe the air filtration or air conditioner. The phone in the room was broken. Had to use cellphone to order room service. But overall it was an average experience. But the staff were great.

6

Rachel

Jan 11, 2026

·

Stayed 1 night

The walls are too thin! I was on the 30th floor & could hear the traffic & the music from the nightclub. Also by the elevator which I heard going off all night long with foot traffic. We always get a king bed room & they are always located near the elevators for some odd reason. We dined at the cafe. Half my food was warm & half was cold. ??!! Makes me wonder if the plated it at different times & do t have a warmer. I didn’t complain bc I was hungry but it sucked. Other than that…this is a hotel we stay at every single time we visit TJ because of the security 100%! That’s #1 for us.

10

Richard

Feb 8, 2026

·

Stayed 1 night

Great hotel in TJ, good location with lots of restaurants nearby. The rooms are big and clean.

2

Jacob

Feb 5, 2026

·

Stayed 1 night

Over my last three stays, the Executive rooms on the 31st floor feel noticeably outdated. The rooms are very basic, with small, uncomfortable beds, and lack the level of comfort and refinement you’d expect from an Executive category. What once felt like a higher-end hotel experience now feels closer to a budget motel. It’s especially disappointing because the lobby and pool area remain beautiful and well maintained, creating a stark contrast with the rooms themselves. Unfortunately, the Executive rooms are closer to a 2–3 star experience at best -some newer budget hotels feel more updated. I’ll likely continue staying at Quartz, which is disappointing, as I used to genuinely enjoy staying at the Grand.

10

Evelina

Oct 7, 2025

·

Stayed 1 night

Spacious room

10

veronica

Aug 31, 2025

·

Stayed 2 nights

Room was by elevator and could hear every time someone got out… very loud

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Service

Staff are widely described as friendly and helpful, though some guests faced delayed or curt check-in, slow or error-prone room service, deposit or communication confusion, and weak follow-up on issues.

Related guest reviews

10

Steven

Jul 5, 2025

·

Stayed 1 night

The service was excellent. Rail at the buffet and all of the pool staff were excellent!

8

Claudia

Nov 22, 2025

·

Stayed 1 night

We been going to this hotel for years the staff are super nice from the ladies who clean the lobby to the bartender and front desk One problem every time we order room service for breakfast There’s always missing something on my order or coffee cold and tortillas cold The last 6 Times I been at the hotel is been the same problem on the Room Service Someone needs to fix the Problem I didn’t want to write this , but today I had it is been to many times with my room service order besides that everything else is good

10

Marco

Feb 7, 2026

·

Stayed 1 night

Very Clean, Front desk is always helpful, fast and kind. I highly recommend.

4

Isabel

Feb 16, 2026

·

Stayed 1 night

Check in time was supposed to be 3:00pm they had us waiting after 3pm to check in But Umberto was nice enough to check us in after he saw how frustrated I was already

4

Gabriela

Oct 20, 2025

·

Stayed 1 night

I have many years staying at this property. I left a a very important personal item in my room. I did not notice til I arrived home. I called several times to ask for my item and to follow up. The staff said I would get a call back and I never did. They said they would look into my lost item and they never did. They said I will call you for information, so I did not have to call back. Very unprofessional service.

10

Andrew

Nov 4, 2025

·

Stayed 2 nights

Staff are super friendly. The door men are the best especially Jorge. Gave me some great restaurant recommendations.

6

Nancy

Feb 5, 2026

·

Stayed 1 night

Check in receptionist was stand offish. She just checked me in and gave me my card. Didn’t direct me to the elevator or explain what amenities hotel had or what floors they were in.

10

Michael

Feb 7, 2026

·

Stayed 1 night

Always clean and comfortable. Great staff. Food is good.

6

Gustavo

Oct 6, 2025

·

Stayed 3 nights

We always stay at this hotel because is easy, convenient and closed to the border ,costumer service is usually great, we had few incidents on this trip tho, housekeeping just walk into our room because she assumed we had checked out even though we had one more night to go, at night we receive a call asking what time we were checking out because they were conducting a survey something they could do when you check in or check out , no need to call at night to figure that out. I love this hotel is usually my first choice when in TJ but they do need more communication when it comes to walking into a room without notice because they just think nobody is there.

6

Mayra

Jun 28, 2025

·

Stayed 3 nights

Room servise too slow. I had to ask for toilet paper and that took over two phone calls and three hours to get the servise. For ice, l had to request it over two times and waited for about 4 hours to get it. The swimming Pool is clean.

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Location

Central, safe, and walkable to restaurants and shops, with easy access to local venues and attractions.

Related guest reviews

10

Cristian

Nov 20, 2025

·

Stayed 1 night

Perfect location and stuff

10

Paulina

Sep 11, 2025

·

Stayed 1 night

Your close by to everything.. and there's a casino and roof top pool

8

Cristina

Aug 19, 2025

·

Stayed 1 night

It’s safe ans a convenient location

10

juan

Dec 1, 2025

·

Stayed 2 nights

quiet and clean, safe environment, close to many restaurants around

10

Roxana

Oct 7, 2025

·

Stayed 2 nights

I Didnt enter the Gym but I overheard someone saying its like being at his home gym which seemed to be a plus.. The Room was clean. I was able to vist several shopping malls and plazas

10

Edith

May 30, 2025

·

Stayed 2 nights

Greatvlocation to lots of restaurants and shops

10

Richard

Feb 8, 2026

·

Stayed 1 night

Great hotel in TJ, good location with lots of restaurants nearby. The rooms are big and clean.

10

María Fernanda

Sep 26, 2025

·

Stayed 2 nights

El hotel esta muy bien ubicado, a solo 15 min del consulado de Tijuana, tiene diferentes opciones de restaurante, bar y casino dentro del hotel. Fuera del hotel también hay opciones de comida cerca, sin duda una gran opción para conocer Tijuana.

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10

lydie

Sep 22, 2025

·

Stayed 1 night

Excellent location! Safe area and it was close to my concert! I love it! Great view of the golf course from my room!! Tricky parking but you’ll find your way!

10

Lori

Oct 12, 2025

·

Stayed 1 night

Had a wonderful evening at the Wine without Borders event and stay the night at the Grand Hotel In Tijuana. So glad we planned to stay there. First time experience, great location, wonderful the next day and couldn’t have asked for anything more. Great experience and will be back!

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Dining

The breakfast buffet and bars earn praise, but the included continental breakfast feels limited, discounts can be confusing, and room service quality and speed vary.

Related guest reviews

8

Claudia

Nov 22, 2025

·

Stayed 1 night

We been going to this hotel for years the staff are super nice from the ladies who clean the lobby to the bartender and front desk One problem every time we order room service for breakfast There’s always missing something on my order or coffee cold and tortillas cold The last 6 Times I been at the hotel is been the same problem on the Room Service Someone needs to fix the Problem I didn’t want to write this , but today I had it is been to many times with my room service order besides that everything else is good

6

Jose

Sep 27, 2025

·

Stayed 1 night

Booked room with free breakfast included. At the hotel, they have a breakfast buffet but we were informed we would receive a continental breakfast located in the louge area consisting of 2 small pastries, one serving of yogurt / fruit and coffee. Expedia and the Hotel need to specify what kind of breakfast is included with the booking. If would be nice to know this ahead of time when booking.

8

Lisa

Dec 29, 2025

·

Stayed 2 nights

Nice room. 20% off meals is not true for all meals. The receptionist gives out a 20% coupon you can use for only one meal per day.

10

Stephen

Jan 21, 2026

·

Stayed 1 night

Room was excellent. My advice is to dine at the lobby restaurant called Emma. The salad the maitra D recommended was amazing. I also got French Onion soup. It was the best I have ever had. The lobby bar was too much fun also. Great stay while getting my dentistry done!

6

Kathylene

Nov 9, 2025

·

Stayed 1 night

Don’t get the added breakfast

6

Veronica

Sep 27, 2025

·

Stayed 2 nights

Great hotel love to stay there buttttttt lately the bar and restaurant buffet have been out of lots items I don’t know if they change who manages inventory or what , I hope the can fix that

10

martin

Nov 11, 2025

·

Stayed 1 night

Excelent breakfast buffet and variety

8

Kevin

Nov 3, 2025

·

Stayed 3 nights

Yes the bar was great Yes the staff was exceptional the breakfast didn't have traditional American breakfast like eggs bacon, sausage waffles toast or bagels but the coffee was excellent and the tacos were good.

10

Cristina

Sep 3, 2025

·

Stayed 4 nights

I loved everything about the hotel. But the staff was little rude, especially the server that was working in the area of the pool. He ignored me the 3 days I was in the pool he even told me to order from my room, my last day I asked him again if i could order something and he ask another server to take my order, he's horrible. Other than that, everyone else were super nice the food is amazing my stay was ok just that little detail about the server.

10

Lizzeth

Oct 21, 2025

·

Stayed 2 nights

The overall cleaning this and staff friendliness was amazing! The food quality and choice was also great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $117	2 $118	3 $117	4 $117	5 $117	6 $122	7 $122
8 $116	9 $117	10 $117	11 $117	12 $117	13 $122	14 $123
15 $115	16 $119	17 $114	18 $117	19 $117	20 $125	21 $121
22 $115	23 $119	24 $114	25 $113	26 $129	27 $130	28 $123
29 $117	30 $117

Su	Mo	Tu	We	Th	Fr	Sa
		1 $117	2 $117	3 $113	4 $118	5 $125
6 $113	7 $113	8 $121	9 $119	10 $117	11 $125	12 $125
13 $117	14 $119	15 $119	16 $117	17 $119	18 $125	19 $125
20 $114	21 $119	22 $118	23 $119	24 $117	25 $125	26 $118
27 $119	28 $114	29 $119	30 $114	31 $114

Grand Hotel Tijuana

Prices for Grand Hotel Tijuana

Monthly average prices

About this property

Location

Room options

Executive Double Room (Grand Club)

Executive Room

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Guest reviews of Grand Hotel Tijuana

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Grand Hotel Tijuana

Considering this hotel for your Tijuana trip?

Prices for upcoming dates