Name: Real Inn Tijuana by Camino Real Hoteles
Address: Av Paseo de los Héroes No 9902, Zona Rio, Tijuana, Baja California, Mexico, Tijuana, Baja California, MX
Price range: $82–$140 per night
Rating: 8.53

What guests think

Across many reviews, Real Inn Tijuana by Camino Real Hoteles earns praise for its central, walkable location near shops, dining, and the border, along with generally clean rooms and friendly staff, though service and maintenance show inconsistencies.

Common issues include intermittent hot-water or water outages, AC problems, and occasional elevator delays. Guests also note small or worn beds, noise from other rooms or the street, and the lack of in-room refrigerators. Dining and service feedback is mixed, ranging from excellent staff and good food to slow or uneven restaurant and room-service experiences. Expect a convenient base with solid basics but variable upkeep and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site bar and restaurant, plus a convenient Starbucks; parking is available and generally considered safe. Some guests report elevator issues and a modest gym with missing equipment.

Related guest reviews

4

Luis Rodolfo

Sep 1, 2025

·

Stayed 2 nights

Two out of four Elevators didn't work, making it sluggish for all guests to go to their rooms. The front desk did show the 20% discount on the restaurant's food. Politely, front desk representatives don't mind you waiting for at least 30 minutes to check in or ask for information. The electrical shutdown caused discomfort to guests. The buffet was not as good as it had been hoped to be months ago. Food like menudo was overcooked, and the or ange juice was mixed with old juice.

6

CARLOS

Jan 23, 2026

·

Stayed 3 nights

Sin toallas y se les comunicó 3 veces, hasta que baje. Sin caminadora en el gym

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10

Victor

Oct 21, 2025

·

Stayed 1 night

Good food and Business access area

10

seung

Nov 17, 2025

·

Stayed 1 night

Good friendly Staff! Clean Hotel. Free Parking

10

Carlos

Nov 3, 2025

·

Stayed 1 night

Stayed at Real Inn Tijuana and honestly, everything was spot on. The room was clean, modern, and comfortable. Staff was friendly and professional, and check-in/check-out was smooth. Parking was easy and the location made it a great base for getting around the city. No complaints at all. Would definitely stay here again and recommend it to anyone looking for a solid, stress-free stay in Tijuana.

10

Cristobal

Nov 12, 2025

·

Stayed 2 nights

Nice rooms, great lobby area and nice bar. Starbucks on the property is a great bonus !!

10

Annabel

Sep 15, 2025

·

Stayed 1 night

Nice clean hotel with bar lounge area

10

Xihao

Nov 30, 2025

·

Stayed 2 nights

Arrived early all tired. Glad they were able to check me in early. Good location with a Starbucks downstairs.

10

Edgar

Jan 15, 2026

·

Stayed 5 nights

Great place to stay, clean room and friendly staff, restaurant offers different options, onsite parking safe.

10

Genoveva

Jul 13, 2025

·

Stayed 1 night

Quick and friendly check-in. The room was clean and had a great layout for an economy hotel. It included a coffeemaker but no fridge. The pillows were soft, felt like down, and the mattress was comfortable. The shower was excellent—great water pressure, hot water with no temperature fluctuations, and a smart layout. The location is another big plus. There are lots of restaurants and convenience stores nearby, plus a plaza within walking distance that has a movie theater and many shops. There's even a Starbucks right on the premises. The hotel also has a bar and restaurant on the lobby level, which adds to the convenience. Overall, a great stay—comfortable, well-located, and a solid value for the price.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests find rooms and common areas very clean, but housekeeping is inconsistent, with repeated comments about dirty showers, old or stained towels, and occasional lapses in restocking.

Related guest reviews

4

Adriana

Oct 29, 2025

·

Stayed 1 night

No towels. And some towels were duty

2

Lincoln

Dec 28, 2025

·

Stayed 4 nights

The cleaning maid did a terrible job by wiping the sink with the cloth that is left next to the toilet after I had used it. She did this in front of me when I asked her to help me refill the shower jel inside the shower area. She also left some brown dirt from the toilet next room inside my shower.

4

Víctor Hugo

Sep 28, 2025

·

Stayed 1 night

Toallas extremadamente viejas de color Gris cuando deben ser blancas demostrando la limpieza del hotel

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6

Rusvelt

Nov 18, 2025

·

Stayed 4 nights

Falta limpieza

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4

FRANCISCO

Oct 7, 2025

·

Stayed 1 night

- La regadera estaba sucia y con muchos cabellos atorados en la coladera. - El lavabo estaba sucio.

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8

Maria

May 10, 2025

·

Stayed 1 night

Todo del cuarto bien, pero en la regadera el caulking con moho necesita cambiarse

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10

Juan de

Aug 28, 2025

·

Stayed 1 night

Very clean

10

Hector

Dec 23, 2025

·

Stayed 1 night

Yes it was spotless and staff were great.

10

Thalia

Sep 3, 2025

·

Stayed 3 nights

Bathrooms needs more cleaning and the bed sheets

10

Gabriella

Feb 23, 2026

·

Stayed 2 nights

Everything was cleaned. Staff was very friendly. Loved the Hotel

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Rooms

Rooms are generally spacious and comfortable, but several mention small or worn beds, noise from neighbors or the street, dated finishes, weak or faulty A/C, and the frequent absence of a mini-fridge.

Related guest reviews

6

Raul

Dec 4, 2025

·

Stayed 2 nights

Se escucha el ruido de otras habitaciones, la Cama no es comoda, no tienes un frigobar o maquina de hielo

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6

Emma

Sep 8, 2025

·

Stayed 1 night

I’ve been to this hotel plenty of times, I felt like this time the rooms are starting to look like it’s time for a remodel.

10

efrain

Jun 23, 2025

·

Stayed 1 night

Good size room. Booked king bed for 2 travelers. Cascading shower head….quiet hallways. Starbucks right outside and Oxxo across the street. Only complain was no fridge in room and when I ordered ice from bar they just bring a little.

10

Duane

Oct 29, 2025

·

Stayed 2 nights

The room was very spacious and clean. Enjoyed my stay.

8

Daniel

Aug 20, 2025

·

Stayed 1 night

I've stayed at this hotel several times and have always been happy with everything. This time the room felt not a nice for an executive room and service was just plain.

6

Edith

May 26, 2025

·

Stayed 1 night

The shower head was nice and lot of hot water, closed to plaza Rio and Calimax. I didn't like the beds to smalls specially for two people there are more like a twin bed and the mattress are very soft fell like We are falling of the bed because all around of the mattress goes down. I think is price is up for the quality of the room.

4

Enrique

Aug 15, 2025

·

Stayed 1 night

A/C wasn’t working had to call numerous times before getting maintenance done. Maintenance didn’t show up until next morning had a horrible night.

8

Alma

Sep 8, 2025

·

Stayed 1 night

Ok. Hotel, big rooms, bed was comfortable but too small.

8

Francis

Aug 17, 2025

·

Stayed 1 night

We are recurring guests and we love staying. This time around I was very disappointed that a mini fridge was not found in my room. When asked about it, I was told they would try to find one for me and were unlucky. Really hope they implement mini fridge to all rooms.

4

cesar

Sep 17, 2025

·

Stayed 3 nights

hotel is tired. needs cosmetic upgrades and refresh. amenities in rooms basic, some maintenance needed. more light is needed in each room. VIP floor no different than regular floor except for mediocre lounge

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Service

Service feedback is mixed: many praise friendly, helpful staff and occasional early check-ins, while others report slow or unresponsive service, long check-in waits, and issues with billing or promised benefits.

Related guest reviews

10

nancy

Aug 25, 2025

·

Stayed 1 night

Staff was very friendly and accommodating.

8

Enrique

Nov 12, 2025

·

Stayed 3 nights

Para servir la cena en el restaurant son malisimos, no pidas hamburguesa tardan 30min y viene termino medio

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2

Paola

Jan 23, 2026

·

Stayed 2 nights

El personal, los servicios, he pedido mi factura desde que deje el hotel y no me responden, me cuelgan el teléfono, llamo y cuando escuchan factura me ignoran y me dejan en espera, terrible servicio.

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10

Alma

Dec 29, 2025

·

Stayed 1 night

Service was amazing

10

Xihao

Nov 30, 2025

·

Stayed 2 nights

Arrived early all tired. Glad they were able to check me in early. Good location with a Starbucks downstairs.

4

Mario

Sep 28, 2025

·

Stayed 1 night

Made me wait an hour after check in time to get my room also no mention of upgrade or any vip status benefits.

8

John

Aug 31, 2025

·

Stayed 2 nights

Hotel has a great location! Customer service was great! I didn’t have any problem, everyone is very courteous, Restaurant is great! Good food! Parking is spacious and safe. The room wasn’t as clean as I would of expect, needs some extra Maintnance.

6

corina

Oct 26, 2025

·

Stayed 1 night

MARQUÉ EN REPETIDAS OCASIONES A SERVIXIO AL CUARTO Y A OPERADORA T NADIE ATENDIÓ

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10

mark

Sep 6, 2025

·

Stayed 1 night

Great stay! Walked from the border. Only drawback is they didn’t want to honor the 20% discounts on food being a VIP with Expedia. After a half hour of haggling and threatening to send back the order they finally honored the agreement. Aside from that a great stay. Daniel at check in was ever so helpful. Thanks Real inn.

4

Gustavo

Nov 2, 2025

·

Stayed 2 nights

Need better customer service

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Location

Consistently praised central location near Plaza Rio, shops, restaurants, CECUT, and the border; many find it walkable and convenient.

Related guest reviews

10

John

Sep 1, 2025

·

Stayed 2 nights

The location and parking make this our preferred place to stay in Tijuana. It is walking distance to the shopping center and banks. There is a Starbucks associated with the property. Great location.

10

Isidro

Sep 20, 2025

·

Stayed 1 night

Location

10

Marisela

Oct 19, 2025

·

Stayed 1 night

Close to the Border

10

Octavio

Jul 31, 2025

·

Stayed 1 night

Excelente ubicación

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10

Araceli

Sep 1, 2025

·

Stayed 1 night

Love the location it is within walking distance of shopping mall and stores Easy to find

10

Yolanda

Jul 20, 2025

·

Stayed 1 night

Excellent location with easy and convenient access to dinning and entertainment options

10

christian

Jul 20, 2025

·

Stayed 2 nights

Great location. Many dining options in the vicinity

10

Xihao

Nov 30, 2025

·

Stayed 2 nights

Arrived early all tired. Glad they were able to check me in early. Good location with a Starbucks downstairs.

8

Juan C

Dec 1, 2025

·

Stayed 1 night

Everything was great,close to restaurants plaza rio airport and the view was amazing!!

10

cecilia

Aug 10, 2025

·

Stayed 1 night

I like their proximity to the Plaza Rio Mall.

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Dining

On-site dining draws both compliments for tasty food and buffet quality and complaints about slow service, inconsistent buffet items, and high prices; room service can be very slow.

Related guest reviews

10

Luisa

Nov 4, 2025

·

Stayed 1 night

Muy rico su menú del restaurante

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4

Luis Rodolfo

Sep 1, 2025

·

Stayed 2 nights

Two out of four Elevators didn't work, making it sluggish for all guests to go to their rooms. The front desk did show the 20% discount on the restaurant's food. Politely, front desk representatives don't mind you waiting for at least 30 minutes to check in or ask for information. The electrical shutdown caused discomfort to guests. The buffet was not as good as it had been hoped to be months ago. Food like menudo was overcooked, and the or ange juice was mixed with old juice.

8

Luz

Dec 16, 2025

·

Stayed 2 nights

I took my 8yr old for breakfast I ask for the menu I wanted to order just cereal they took for ever to come I got up and told the host I am just gonna grab cereal and he charge me for the buffet bc I grab it from the buffet area 😡 I told him I being waiting for a server and nobody came so I got up and grab it he didn’t say a thing he just told me how much it was then I told him did you put my 20% off and he said oh I didn’t know I thought it shows when u pay but I don’t know he went to ask and came back for a cereal and bacon I payed $239 communication was bad service bad nobody nice everyone with attitude at the bar same thing we order drinks we love to talk the guy so serious with a face

8

Enrique

Nov 12, 2025

·

Stayed 3 nights

Para servir la cena en el restaurant son malisimos, no pidas hamburguesa tardan 30min y viene termino medio

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10

Victor

Oct 21, 2025

·

Stayed 1 night

Good food and Business access area

10

Leonor

Apr 26, 2025

·

Stayed 2 nights

Great place to stay but I will not recommended their dinning area. Food is good but the waiters push you out. They clean the table before you are even done eating.

10

MARIA CRISTINA

May 31, 2025

·

Stayed 7 nights

Great service. Great location. Food in restaurant buffet was amazing!! Will be making this hotel my go to whenever I’m in Tj

6

Eric

Jul 15, 2025

·

Stayed 1 night

The Lobby and Bar are nice. The rooms are super dated, worn out and the A/C sucked. The room service was probably the worst food I have had in Mexico.

6

Eduardo

Sep 10, 2025

·

Stayed 1 night

dinner was real bad front desk was good

10

Genoveva

Jul 13, 2025

·

Stayed 1 night

Quick and friendly check-in. The room was clean and had a great layout for an economy hotel. It included a coffeemaker but no fridge. The pillows were soft, felt like down, and the mattress was comfortable. The shower was excellent—great water pressure, hot water with no temperature fluctuations, and a smart layout. The location is another big plus. There are lots of restaurants and convenience stores nearby, plus a plaza within walking distance that has a movie theater and many shops. There's even a Starbucks right on the premises. The hotel also has a bar and restaurant on the lobby level, which adds to the convenience. Overall, a great stay—comfortable, well-located, and a solid value for the price.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$110
March	$112
April	$105
May	$101
June	$108
July	$114
August	$111
September	$104
October	$112
November	$116
December	$96

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $124	17 $108	18 $96	19 $106
20 $104	21 $103	22 $124	23 $113	24 $140	25 $135	26 $101
27 $91	28 $91	29 $98	30 $102

Su	Mo	Tu	We	Th	Fr	Sa
				1 $106	2 $134	3 $92
4 $83	5 $84	6 $83	7 $83	8 $111	9 $117	10 $122
11 $83	12 $83	13 $83	14 $89	15 $89	16 $125	17 $92
18 $84	19 $83	20 $83	21 $83	22 $140	23 $131	24 $132
25 $82	26 $82	27 $82	28 $82	29 $86	30 $89	31 $89

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Monthly average prices

About this property

Location

Room options

Deluxe Superior Double

Ejecutiva Dos Camas

Master Suite King

Deluxe King

Deluxe Dos Camas

Junior Suite King

Deluxe Superior King

Ejecutiva King

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Real Inn Tijuana by Camino Real Hoteles

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Prices for upcoming dates