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Superior Inn Hotel and Conference Centre Thunder Bay


Amenities

  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

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Property description

Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews, Superior Inn Hotel and Conference Centre Thunder Bay is appreciated for friendly staff and a convenient airport‑area setting, while many guests report HVAC problems, crowd‑related noise, and inconsistent cleanliness and maintenance that affect comfort.

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Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Convenient

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2

Cheryl

IAN-logo

last week

·

Stayed 2 nights

There was no air conditioning in room . Pool deck was wet and dirty with sand Hot tub had stuff floating in it Neighbours were up banging and slamming doors all night and talking loud Security was called and then front desk said we could be moved to another room , the noisy people should have been moved out not us . Flooring is dirty , worn and not appealing …. This hotel has lowered its standards and appearance for sure
There was no air conditioning in room . Pool deck was wet and dirty with sand Hot tub had stuff floating in it Neighbours were up banging and slamming doors all night and talking loud Security was called and then front desk said we could be moved to another room , the noisy people should have been moved out not us . Flooring is dirty , worn and not appealing …. This hotel has lowered its standards and appearance for sure

10

Robert

IAN-logo

2 weeks ago

·

Stayed 1 night

Clean rooms, friendly staff, great food and a free shuttle service 😀
Clean rooms, friendly staff, great food and a free shuttle service 😀

4

Austin

IAN-logo

Apr 20, 2026

·

Stayed 3 nights

The check in staff were friendly and very helpful. The pool and hot tub area were not cleaned well and they did not monitor the people going in and out either the wrist bands they give you you’re supposed to wear. The slide was also closed when it was supposed to be open so couldn’t use it. The room was alright but no control over heat or air and constant noise like a generator coming on and off coming from the pool. There is also no smart TV just regular so need you’re own Amazon stick to watch anything other then tv. Restaurant and bar were descent with good options. What they didn’t inform me of is that they have shelter program vans dropping people off to stay at the hotel? I was bothered and followed countless times. Some people were nice well others made me uncomfortable and for $170 a night I didn’t expect all of this. Won’t be booking again and would request a refund if possible.
The check in staff were friendly and very helpful. The pool and hot tub area were not cleaned well and they did not monitor the people going in and out either the wrist bands they give you you’re supposed to wear. The slide was also closed when it was supposed to be open so couldn’t use it. The room was alright but no control over heat or air and constant noise like a generator coming on and off coming from the pool. There is also no smart TV just regular so need you’re own Amazon stick to watch anything other then tv. Restaurant and bar were descent with good options. What they didn’t inform me of is that they have shelter program vans dropping people off to stay at the hotel? I was bothered and followed countless times. Some people were nice well others made me uncomfortable and for $170 a night I didn’t expect all of this. Won’t be booking again and would request a refund if possible.

8

Tim

IAN-logo

Apr 19, 2026

·

Stayed 2 nights

Nice hotel and location but worn out. Needs remodeling bad.
Nice hotel and location but worn out. Needs remodeling bad.

6

Gurkirat

IAN-logo

Apr 14, 2026

·

Stayed 1 night

Sink was not draining, toilet kept on flushing randomly.
Sink was not draining, toilet kept on flushing randomly.

555 West Arthur Street, Thunder Bay, Canada

Location

With a stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of Lake Superior and International Friendship Garden. This family-friendly hotel is 1.8 mi (2.8 km) from Redwood Park and 2.1 mi (3.4 km) from St. Paul's Anglican Church.

International Friendship Garden(1.6 miles)

Redwood Park(1.6 miles)

Centennial Botanical Conservatory(2 miles)

Chapples Golf Course(2.2 miles)

Fort William Gardens(2.3 miles)

St. Paul's Anglican Church(2.3 miles)

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 23:59

Before 11:00


Security deposit

You'll be required to pay the fully refundable deposit for this property.

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Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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