Name: Homewood Suites Phoenix Avondale
Address: 11450 W Hilton Way, Avondale, Arizona, United States of America, Avondale, Arizona, US
Price range: US$93–US$429 per night
Rating: 8.55

What guests think

Across recent reviews of Homewood Suites Phoenix Avondale, guests most often praise the spacious, apartment-style suites, friendly staff, and convenient location, while recurring drawbacks include dated furnishings, maintenance issues, and facility disruptions such as elevator outages and pool closures.

Cleanliness feedback is mixed, ranging from very clean rooms to reports of dust, stained furniture or carpets, and inconsistent housekeeping. Breakfast is generally appreciated, though selection and restocking vary, and some guests were surprised by a small parking fee. Overall, it suits travelers who value space and convenience over newer finishes.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Reviews frequently mention elevator outages and pool or hot tub closures/temperature issues, plus a small, sometimes unexpected parking fee; a few noted broken ice machines or an unavailable laundry room. Positives include pet-friendly policies and an occasional evening social with complimentary drinks.

Related guest reviews

6

JANET

17 Feb 2025

·

Stayed 3 nights

The property looks great on the outside and in the lobby but rooms are run down. Tiles are lose and/or cracked/chipped, raggedy baseboards, the ac makes a horrible noise every time it turns on and woke us up every night. Very poor lighting in the rooms. They told us housekeeping cleans every 2 days but they didn't clean our room. There was not a working laundry room available even though the website shows there is one. On the day of checkout, housekeeping kept knocking on our door to see if we were gone and we still had a few hours before we needed to checkout. We won’t stay here again.

8

felicia

13 Oct 2025

·

Stayed 2 nights

Hotel was cute but the elevator was broke. Had to use the stairs. Normally not a problem but Phoenix is hot as hell. Stairs didn’t help.

6

kohl m

5 Feb 2025

·

Stayed 2 nights

Pool and hot tub were not in service, bathroom light didn’t turn on, didn’t get our room serviced with more towels and linens or trash taken out, elevator broke on us TWICE so we had to use the stairs the whole time to get to our FOURTH floor room. AND NO WE DIDN'T GET ANYTHING COMPENSATED…

8

Leo

9 Jun 2025

·

Stayed 1 night

Website shows free parking but when you check in they charge $5 a night.

6

Hector Hugo

3 Sept 2025

·

Stayed 1 night

This hotel looks and feels like its in need of renovation. Both elevators were out of service when we arrived but luckily and thanks to the person in front desk we got a room on the first floor. Room was ok, but a little old. Breakfast was good. We were just passing through the city.

6

Velda

10 Jul 2025

·

Stayed 1 night

Pool was closed on property but staff told us to walk to Hilton Garden Inn and we can use pool there. Room smelled of cleaner like WD 40. My daughter wanted to use sofa bed but it was out of the question. Does the staff even look at the conditions or stains on it? New beds and bedding needs to be updated at this property.

8

America

4 Jul 2024

·

Stayed 2 nights

The ice maker on second floor doesn’t work

8

Frederick

8 Sept 2025

·

Stayed 4 nights

one elevator out of order the entire time we were there. otherwise. otherwise, everything was great

6

Stephanie

23 Feb 2025

·

Stayed 5 nights

The pool was under construction and was not told ahead of time that it would be closed. Luckily there sister property Hilton Garden Inn across the way had a pool we could use as well as a restuarant and bar.The breakfast was not great and they didn't keep stock of items as they ran low. So if you came towards the end there was not much left. The customer service at front desk was too busy on their phones to be attentive to the customers. It was close to our location for volleyball but for the price would probably stay somewhere nicer next time. Did not feel like it was worth the $300.00 per night.

10

Laura

8 May 2024

·

Stayed 1 night

Needs more parking

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Cleanliness

Cleanliness feedback is mixed: many describe rooms and common areas as clean, but others report dusty surfaces, dirty or stained carpets or furniture, and inconsistent or infrequent housekeeping.

Related guest reviews

4

Juan

20 Jun 2024

·

Stayed 1 night

The room was dirty. The AC was not working. My wife had to clean the room. There was crumbs in the couch bed this the refrigerator. I had a residue left on the handles. The microwave had residue left in the handles. It was filthy. Only thing that made it stay, customer service was awesome, but definitely will not be staying here again

2

Masodullah

26 Feb 2024

·

Stayed 1 night

DUST, PILLS, AND SPIDER WEBS! These were all things we found during our 1 night stay. Dust on the ceiling, curtains, curtain rods, ceiling corners, and even up the walls! Left over hair accessories from previous persons stay. Stains all over the curtains as well.This shows that sanitation and cleaning wasn't done properly.

6

Jennifer

21 Oct 2023

·

Stayed 1 night

Overall stay was good. Cleanliness left something to be desired. Room was dusty in some areas and sheets could have been cleaner.

4

Pedro

13 Feb 2025

·

Stayed 1 night

Room wasn't as clean as i would of liked. Toe nail on couch.

6

Justin

12 Feb 2024

·

Stayed 3 nights

Uhh our room was ok. Everything is beat up as far as furniture. Don't look under your bed unless you want to see dust bunnies and random crap from previous guests(socks). Our friends had their rental car tires stripped and stolen while parked on property. Kinda sketchy experience over all.

6

patrick

9 Aug 2025

·

Stayed 6 nights

The room itself was fine.. they could clean the carpets though. I stayed there for seven nights.. it was only cleaned once... After they told me it would be cleaned every other day. Had the same breakfast for like 6 days in a row.. only one waffle maker...

10

Maria

9 Aug 2025

·

Stayed 2 nights

We had a great stay. Staff was very friendly and rooms and building were very clean.

2

Sylvia

4 Aug 2025

·

Stayed 1 night

Arrived at midnight to rest for the night. The gentleman at the counter was nice but his appearance was not good. Gave us a room and the bathroom tile was broken literally broken. Did not take a picture because we walked right out. New room smelled a little like weed and was not very clean. Showered in the morning and in the middle of showering the water turned off. We told the front desk and he said the only was the water would turn off is if they were doing construction and he said they were not.

2

Cody

28 Apr 2024

·

Stayed 3 nights

The floors were so dirty that our baby couldn’t even walk around on the carpet without socks. The first day we were there his feet were solid black with dirt from the carpet. Everything else was dirty as well plus, very uncomfortable furniture.

6

Yvette

30 Sept 2025

·

Stayed 3 nights

The second room bathroom door did not fit and was force to close. The tub was cleaned but not thorough. The property had been renovated but carpet old and dirty.

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Rooms

Suites are spacious with home-like layouts and kitchens, offering good comfort for families. Many note dated furnishings and maintenance issues (loose or cracked bathroom tiles, low water pressure), loud aging A/C, and uncomfortable or broken sofa beds or mattresses.

Related guest reviews

6

Alfredo

19 Aug 2025

·

Stayed 1 night

Hotel was alright. Bed was hard. The shower was broken tiles in the bathroom were broken and loose. And the kitchen sink was very slow draining. But otherwise good place to rest your head for the night. The AC worked great and the staff was awesome

6

JANET

17 Feb 2025

·

Stayed 3 nights

The property looks great on the outside and in the lobby but rooms are run down. Tiles are lose and/or cracked/chipped, raggedy baseboards, the ac makes a horrible noise every time it turns on and woke us up every night. Very poor lighting in the rooms. They told us housekeeping cleans every 2 days but they didn't clean our room. There was not a working laundry room available even though the website shows there is one. On the day of checkout, housekeeping kept knocking on our door to see if we were gone and we still had a few hours before we needed to checkout. We won’t stay here again.

6

Regina

6 Nov 2025

·

Stayed 1 night

Having a great night sleep in a good bed is where it’s at for me. So the bed wasn’t as comfortable as it could’ve been.

4

Eric

29 Apr 2025

·

Stayed 6 nights

I stayed in a suite with a separate bedroom as I brought my daughter with me. I was expecting a desk with work station as that’s what was in the photos of the room. Instead I had to set up on the dining table. Not a big deal. I have done it in the past. I unpacked my stuff, set up my laptop and placed my cloths in the closet/dresser. Worked till ten pm and then went to open the fold out couch bed only to find a sign that looked very old stating the sofa bed was broken. Would have been nice to know this before I unpacked, say maybe when I checked in? And then there was the sink in the kitchen. There was a piece of wood missing from the front of the panel and there were four nails sticking out. Almost cut myself on one. For the price I would expect a better quality room.

6

Joshua

20 Oct 2024

·

Stayed 1 night

The staff was fantastic & accommodating, especially front desk manager Antoinette. However, the hotel itself is really showing its age & could use a major refresh. The walls/floors in our suite had numerous stains, the furniture was chipped up, the couch was completely sunken in the middle, the laminate flooring was puckering like from water damage, and the bathroom tile grout was brown & crumbling. It still wasn't the worst place we've ever stayed, but we expected better for the price & with the Hilton name attached.

8

Mary

18 Oct 2025

·

Stayed 2 nights

This was a bargain find with spacious rooms. The hotel feels older and in need of some upgrades but overall pretty clean and comfortable.

8

Jody

5 Jun 2025

·

Stayed 2 nights

The AC needs updating. It's very old and extremely loud.

10

kathleen

2 Jul 2025

·

Stayed 2 nights

A very good choice for us, as our reason for being in the area was in Avondale. Very comfortable and spacious room.

6

Brett

25 Nov 2023

·

Stayed 1 night

It was fine. Pullout bed was incredibly uncomfortable.

10

Jeanne

3 Aug 2025

·

Stayed 4 nights

I loved this hotel…there’s so much to love, but especially the layout of the suites. The bedroom is back behind the kitchen and living room so that conversation or other noise from the hallway does not disturb anyone sleeping. Everything was very clean. The breakfast was delicious and varied. The staff was very professional and very helpful while still being very friendly. I’ll stay here again the next time I come to Phoenix.

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Service

Service is widely praised as friendly and helpful, with staff like Antoinette often singled out and some issues resolved quickly. A few guests reported inattentive or rude front-desk interactions.

Related guest reviews

10

Trisha

23 Feb 2025

·

Stayed 1 night

I can’t say enough good things about this facility. From the check in to check out, the service was amazing. The staff was friendly and helpful and the room was super comfy. Best hotel, we will definitely look for more Homewood suites to stay in from now on.

10

Ivania

16 Jul 2024

·

Stayed 3 nights

The staff was amazing. I had a medical emergency and the staff was very caring and genuine and followed up with me once I got back from the hospital to see how I was doing and to see if there was anything that they could do to make sure that I was comfortable.

8

Serena

25 Dec 2023

·

Stayed 1 night

This property is not the best Hilton property I've ever stayed at, but the customer service is immaculate. We were driving into town really late and I called to let them know well in advance (also previously added a 'Late Arrival' comment on the reservation). From the front desk rep that I spoke to on the phone and then in person upon arrival, to the rep that I interacted with the next morning, everyone was so pleasant and genuinely nice. The customer service was more than enough to make up for the 'less than wow room' decor and sub-par cleanliness of the dishes in the full size kitchen or the corners of the bathroom. I personally wouldn't stay here again but I did appreciate the hospitality.

10

Keri

1 Jun 2025

·

Stayed 1 night

Checking in was a piece of cake with Antoinette. She is friendly and funny with guests.

6

Stephanie

23 Feb 2025

·

Stayed 5 nights

The pool was under construction and was not told ahead of time that it would be closed. Luckily there sister property Hilton Garden Inn across the way had a pool we could use as well as a restuarant and bar.The breakfast was not great and they didn't keep stock of items as they ran low. So if you came towards the end there was not much left. The customer service at front desk was too busy on their phones to be attentive to the customers. It was close to our location for volleyball but for the price would probably stay somewhere nicer next time. Did not feel like it was worth the $300.00 per night.

10

Lynda

11 Feb 2024

·

Stayed 3 nights

Staff was super friendly and helpful. I would like to give a special thanks to Antoinette. Made us feel super welcome. Everyone was very nice. She just had something very welcoming about her.

2

alexus

28 Dec 2025

·

Stayed 1 night

My stay was terrible from the moment I check in .Antonitte the front desk manager did not greet me , she actually had an attitude that I was even there checking in at 9:30pm she sat the whole time didn’t smile or make her guest feel uncomfortable and while I was checking in she was on the phone dealing with another guest and once she got off the phone she started speaking bad about the guest to me . After checking in my family and I were walking to our room on the second floor . My son who is 4 years old who has autism ran to catch up with us and the house keeper screamed at him and told him not to run . I responded and told her that he can run to catch up to his parents . We weren’t running around back and fourth we were simply walking to our room and she did not have the right to speak to my son . Once we got into the room Antoinette called me with a rude tone and threaten to kick us out and call law enforcement. As a manger she was terrible and I would like a partial refund for my stay I could not sleep comfortably in this hotel especially with the main door not even locked it is free for anyone and everyone to come in . That is a safety hazard that I would like to report and I would like a phone call about this stay . Thank you!

10

Bethann

22 Oct 2025

·

Stayed 1 night

I found the front desk staff to be very friendly and helpful upon check in. Hotel was clean, quiet and convenient.

10

Michelle

14 Jul 2025

·

Stayed 1 night

We loved checking in with Mrs. Love. She was the best.

10

Dan

11 Nov 2025

·

Stayed 1 night

We have stayed here several times. And each time we have received outstanding service. I guess that is why we always come back.

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Location

Convenient to I-10 and close to shopping, restaurants, and State Farm Stadium; several guests also found it quiet and safe. A practical base for Avondale, Goodyear, and nearby events.

Related guest reviews

10

Stephanie

13 Mar 2024

·

Stayed 2 nights

Excellent location for my needs. Room were nice, Staff Excellent . I will definitely come back.

10

Filiberto

10 Nov 2024

·

Stayed 1 night

This property was very clean and easily accessible. Would stay here again.

10

Sally

9 Jun 2025

·

Stayed 3 nights

It was so convenient to everything. I-10 was just around the corner so everything I wanted to do i just caught the freeway. The staff were wonderful! Rooms were very good and breakfast was awesome. Thank you, i had a great stay!

10

Gail

23 Oct 2024

·

Stayed 1 night

I travel 10 times a year for Cardinals football. I always check this hotel first to see if it fits in my budget. So comfortable and convenient. The staff is welcoming and surprisingly I see some of them year after year. That says a lot about the culture. The other guests are a delight, which is a bonus.

10

kathleen

2 Jul 2025

·

Stayed 2 nights

A very good choice for us, as our reason for being in the area was in Avondale. Very comfortable and spacious room.

10

Franklin

9 Sept 2024

·

Stayed 1 night

Great area close to others places you need to go and be and great customer service will go back again

10

Winsome

19 Sept 2024

·

Stayed 1 night

This property was very clean and located within walking distance from dining options and shops.

10

Carlos

19 Dec 2025

·

Stayed 1 night

Easy check in. Great lobby ambiance. Easy parking and walkable area.

10

Scott

26 Aug 2023

·

Stayed 1 night

Our room was spacious and clean. The woman at the desk when we checked in was very friendly and courteous. The hotel was an easy 15 minute drive to State Farm Stadium.

8

Ruben

16 Jun 2025

·

Stayed 2 nights

Great place, affordable, close to tons of shopping and restaurants. Rooms are a bit dated and worn but spacious and comfortable. We enjoyed breakfast and the complimentary water bottles. Thanks again

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Dining

Breakfast is often rated good and filling, though consistency varies with limited variety, restocking gaps, or specific items falling short; waffle maker availability drew mixed comments. Some guests enjoyed an evening social with complimentary drinks and light bites.

Related guest reviews

10

tita

21 May 2024

·

Stayed 5 nights

My stay there was nice and comfortable. Staff was nice. The breakfast was good.

10

Robert

24 Dec 2024

·

Stayed 1 night

Had a great stay, evening social was very good but the breakfast was terrible, sausage was inedible and only one waffle maker that took forever

6

patrick

9 Aug 2025

·

Stayed 6 nights

The room itself was fine.. they could clean the carpets though. I stayed there for seven nights.. it was only cleaned once... After they told me it would be cleaned every other day. Had the same breakfast for like 6 days in a row.. only one waffle maker...

10

Natalie

16 May 2024

·

Stayed 1 night

Great value! Evening had complimentary baked potato, soup, salad, dessert, and drinks including spirits.

10

Hallie

9 Nov 2025

·

Stayed 3 nights

Team was really nice and helpful! The rooms were really spacious and had a nice homey feel to them, also the breakfast was amazing! Thank you guys!!

10

John

16 Dec 2022

·

Stayed 1 night

Great place to stay. Even had a free wine and beer from 5 to 7 that evening.

10

Malaura P

11 Aug 2025

·

Stayed 1 night

The hotel was clean and the beds were very comfortable! My grandson and I enjoyed the pool and hit tub after a long travel day. Breakfast was good!

6

Stephanie

23 Feb 2025

·

Stayed 5 nights

The pool was under construction and was not told ahead of time that it would be closed. Luckily there sister property Hilton Garden Inn across the way had a pool we could use as well as a restuarant and bar.The breakfast was not great and they didn't keep stock of items as they ran low. So if you came towards the end there was not much left. The customer service at front desk was too busy on their phones to be attentive to the customers. It was close to our location for volleyball but for the price would probably stay somewhere nicer next time. Did not feel like it was worth the $300.00 per night.

10

Joeli

13 May 2024

·

Stayed 2 nights

Hotel was clean. Breakfast was good. Would stay here again.

10

Joshua

14 Aug 2025

·

Stayed 2 nights

Breakfast and service was great

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$189
February	US$363
March	US$314
April	US$175
May	US$119
June	US$106
July	US$110
August	US$112
September	US$135
October	US$168
November	US$159
December	US$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $94	18 $93	19 $94
20 $93	21 $93	22 $93	23 $94	24 $93	25 $94	26 $93
27 $94	28 $93	29	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $128	2 $204	3 $204
4 $110	5 $129	6 $139	7 $135	8 $128	9 $119	10 $173
11 $204	12 $148	13 $255	14 $307	15 $317	16 $330	17 $429
18 $313	19 $155	20 $193	21 $166	22 $139	23 $129	24 $162
25 $214	26 $148	27 $191	28 $158	29 $132	30 $106	31 $106

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 King Bed, Sofa Bed, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Suite, 2 Bedrooms, Sofa Bed, Accessible

Premium Suite, 1 Bedroom, Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible, Bathtub

Suite, 1 Bedroom, Sofa Bed

Suite, Multiple Beds, Sofa Bed, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Sofa Bed

Suite, 2 Bedrooms, Sofa Bed

Suite, Multiple Beds, Sofa Bed, Accessible, Bathtub (2 Bathrooms)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Homewood Suites Phoenix Avondale

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Prices for upcoming dates