Name: Red Roof Inn Durham - Duke Univ Medical Center
Address: 1915 North Pointe Drive, Durham, North Carolina, United States of America, Durham, North Carolina, US
Price range: US$57–US$155 per night
Rating: 6.7

What guests think

At Red Roof Inn Durham - Duke Univ Medical Center, travellers praise low prices, easy access to Duke and interstate, and friendly staff, but reviews are split due to inconsistent cleanliness, dated rooms, and concerns about safety, noise, and maintenance.

Multiple reviews report roaches and occasional strong smoke or musty odors, while housekeeping and room servicing can be unreliable. Facilities are basic, with fridges and microwaves not standard and sometimes an extra fee, an aging or broken elevator, and mixed feedback on lobby coffee. Several guests felt uneasy about loitering and late-night activity, though some appreciated the well-lit parking. Expect a no-frills, budget stay where value competes with trade-offs in comfort and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic; fridges and microwaves are not standard and may require an upgrade fee. Some guests mention a well lit lot but report aging or broken elevators, sparse vending, and mixed lobby coffee.

Related guest reviews

8

April

7 Dec 2023

·

Stayed 2 nights

Great value. I saw the other reviews, so I was a little wary at first. And I could see how the noise could be a problem, since all rooms face the street. That said, we stayed two nights and all was fine. Pros: 1/2 the price of the next lowest priced hotel in the area. Pets stay free. Clean! Big, comfortable king-sized bed. Enough lights and electric sockets. Shower pressure was fine with plenty of hot water. AC worked fine. TV 24/7 coffee, decaf & hot water in the office. Everything you might want is within walking/ 5 minute drive. Cons: Cramped -- bed takes up most of the room. While the room had a desk, chair, TV, there wasn't much room to spread out -- if that's important to you. Also, my room did not come with a microwave & fridge -- if I wanted them, they would charge me an extra $45 (I declined). And like I said, I was there on a Monday-Wed, and it was quiet. But I could see how, depending on who checked in, it could be noisy. So overall, great value compared to similar options. I would definitely stay here again.

8

Amanda

12 Jan 2025

·

Stayed 1 night

Checked in fast and easily. Room was clean but the floor in the elevator & the elevator was nasty. Needs to be wiped down. Trash was over flowing out of the cans. The elevator seems old & outdated. I rode it once to get my things to the room as I was on the 3rd floor. That was the only time I used it. Room was clean, it was fine. Nothing spectacular, but for just a place to sleep after work it was fine for the price. One of the cleaner cheaper hotels. Decent location, near stores, shopping, gas stations.

8

Brad

13 Nov 2025

·

Stayed 1 night

They light up the parking lot really well at night which made us feel safer getting from car to hotel and reduce the possibility of break ins. Beds were not the most comfortable and were squeaky. We arrived late and left early so the price, it worked for what we needed it for.

4

Alan

11 Mar 2023

·

Stayed 1 night

Trash everywhere, sketchy people hanging around, loud arguments in the middle of the night, broken elevator, uncomfortable bed, dismissive staff. Just glad my car was still there in the morning.

8

Christina

14 Apr 2025

·

Stayed 2 nights

Not the worst but far from the best. Not walkable to much. Lots of families with young children staying here. No amenities to speak of, very basic. You get a place to stay.

10

Samuel

21 May 2023

·

Stayed 1 night

Nice staff, ample and well lit parking, close to interstate

4

Julio

18 Apr 2024

·

Stayed 1 night

Even the price was good low, the place was kind of abandoned, vending machines out of stock, no one at the lobby when I arrived

4

Bryan

13 Apr 2024

·

Stayed 1 night

Need a MUCH BETTER coffee area in lobby.

8

Tina

23 Dec 2022

·

Stayed 1 night

Night manager was very friendly. Motel is conveniently located just off the interstate next to gas stations and iHop. It would be improved by the addition of mini fridges and microwaves and a real rug.

6

Arthur

1 May 2025

·

Stayed 1 night

Staff is not overtly rude, but not particularly friendly either. Room was fairly clean and bed was ok. No microwave or refrigerator.

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Cleanliness

Cleanliness is inconsistent: while several guests found rooms clean, many report roaches, stained or unwashed linens, smoke or musty odors, and occasional mold or bedbugs.

Related guest reviews

4

Damien

17 Nov 2024

·

Stayed 2 nights

they did not clean our room the second day we stayed . it smelled like weed . and our room was dirty

2

Hai

28 May 2025

·

Stayed 2 nights

Was dirty, smelt moldy in the bathroom. Constant people hanging outside in parking lot. Had a 1yr old with me and 3am was woken up by loud people and the smell of weed in the room

8

Aundre

31 Oct 2025

·

Stayed 1 night

Spotless

2

KHRYSTAL

21 Mar 2024

·

Stayed 1 night

This property has bed bug, dust mites and or fleas !!!!! We left IMMEDIATELY and I still didn't get my deposit back ! The main office stinks even smells unsanitary!!!! So made I wasted $80 on the room and $50 for a deposit I should have gotten back by now ! I don't recommend this place AT ALL

4

Eliza

13 Jun 2024

·

Stayed 1 night

The front desk gentleman was VERY kind and helpful at check in. However, there are people loitering and yelling in the parking lot at all hours. The property is what I would consider barely maintained. Things that could easily be power washed or cleaned are not. The room itself is musty and, quite frankly, filthy. There were hair trimmings all over the sink, faucet, countertops and it is impossible to have cleaned and missed that. I was not expecting this to be a Ritz, but given the reviews I did expect basic cleanliness. The bed appeared to have clean sheets but even then I was very concerned, given everything else. Take that as you will.

6

Carmen

19 Jul 2025

·

Stayed 1 night

We had roaches in our room both nights there. The desk people are nice. We complained about the roaches in the room and no explanation nor acknowledgement where given. No alternative for a different room.

6

Elizabeth

9 Aug 2025

·

Stayed 2 nights

I stayed here several years ago, and found this an acceptable location with minimal but clean services. Unfortunately, it looks like nothing has been done to maintain the building since then. There was a cockroach in the bathroom, one light did not work, and the carpet under the bed was moist and gross to touch with bare feet. Additionally, the mattresses were extraordinarily thin and uncomfortable, and one of the double beds made a loud metallic thunking noise every time my partner rolled over. I know this is a motel in a city, but it will not be one we return to--there are other hotel and motels in the area for around $10 more per night that are absolutely worth that extra ten spot.

2

Howard

6 Oct 2025

·

Stayed 3 nights

Roach infestation!! In one hour we killed over 6 german roaches. We, obviously, checked out.

2

Roberto

15 Aug 2024

·

Stayed 1 night

i checked in and requested another room because my beds had stains all over them.I walked in my new room and walked back out and left. I don't think they wash the sheets.

4

Eric

10 Oct 2024

·

Stayed 1 night

This motel was not worth the $92 I paid for my “superior room”. The towels were old, worn out, and heavily stained. The bedding was either stained or dirty and unwashed. There was random hair in the shower. The check in was slow with a rather unfriendly man at the desk. There was someone power washing around check in time (I find this unprofessional - especially when the power washer didn’t stop when a guest was heading for the lobby. The power washing continued for several hours, and since the walls are very thin you hear everything. Rather unpleasant. The motel seemed pretty empty, yet three rooms in a row were occupied, making it uncomfortable to even hold a conversation in our room, since we could hear our neighbors, we know they could hear us. I also happen to be allergic to marijuana smoke, so walking through a cloud of it from my neighbor was equally unpleasant. I don’t see myself returning to this motel.

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Rooms

Rooms are dated and compact, with some uncomfortable or noisy beds, loud HVAC, and maintenance issues; several mention traffic or parking lot noise. Some rooms lack in room fridges or microwaves unless upgraded.

Related guest reviews

8

April

7 Dec 2023

·

Stayed 2 nights

Great value. I saw the other reviews, so I was a little wary at first. And I could see how the noise could be a problem, since all rooms face the street. That said, we stayed two nights and all was fine. Pros: 1/2 the price of the next lowest priced hotel in the area. Pets stay free. Clean! Big, comfortable king-sized bed. Enough lights and electric sockets. Shower pressure was fine with plenty of hot water. AC worked fine. TV 24/7 coffee, decaf & hot water in the office. Everything you might want is within walking/ 5 minute drive. Cons: Cramped -- bed takes up most of the room. While the room had a desk, chair, TV, there wasn't much room to spread out -- if that's important to you. Also, my room did not come with a microwave & fridge -- if I wanted them, they would charge me an extra $45 (I declined). And like I said, I was there on a Monday-Wed, and it was quiet. But I could see how, depending on who checked in, it could be noisy. So overall, great value compared to similar options. I would definitely stay here again.

8

Joyce

2 Feb 2024

·

Stayed 2 nights

I liked that it was next door to IHOP. The telephone did not work and I forgot report it. There was a blown bulb in the desk lamp. I liked that it was close to Duke as I had surgery the next day.

4

Rajesh

22 Apr 2023

·

Stayed 1 night

1. The room was not clean at all. The sheets and pillow covers were dirty. Called the front desk multiple times and no response. 2. The coffee in the lobby was terrible. 3. The mattress was not comfortable at all. Also, has lot of road noise.

6

Harry

21 Jun 2023

·

Stayed 1 night

Not the cleanest, certainly not the newest. Super loud AC unit, very close to interstate, loud Less than 10 minutes from Duke Hospital, walking distance to several restaurants, make it convenient for Duke.

4

W Evan

6 Mar 2024

·

Stayed 1 night

Stopped for a night’s sleep on way back from Funeral. Found room well kept but it was obvious that whoever used the room prior had been smoking cigarettes and maybe something else. Major cigarette smell in room although it was supposed to be a smoke free room.

6

Elizabeth

9 Aug 2025

·

Stayed 2 nights

I stayed here several years ago, and found this an acceptable location with minimal but clean services. Unfortunately, it looks like nothing has been done to maintain the building since then. There was a cockroach in the bathroom, one light did not work, and the carpet under the bed was moist and gross to touch with bare feet. Additionally, the mattresses were extraordinarily thin and uncomfortable, and one of the double beds made a loud metallic thunking noise every time my partner rolled over. I know this is a motel in a city, but it will not be one we return to--there are other hotel and motels in the area for around $10 more per night that are absolutely worth that extra ten spot.

4

Kimberly

29 Mar 2023

·

Stayed 2 nights

Beds are pretty high off the floor and slippery on the base. Difficult for shorter people or elderly to get on and off. Flat pillows and no extras when requested. Bathroom very small!

4

Ivan

9 May 2023

·

Stayed 1 night

Beds were not good

2

Nitin

14 May 2023

·

Stayed 1 night

Smelled of smome. Bathroom dirty AC too loud.

4

Barbra

11 Aug 2023

·

Stayed 1 night

The motel needs updating. My room smells like cigarettes and the bed matteras is very hard. The pillows are flat as pancakes. The front desk guy was very nice.

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Service

Service is mixed: many praise friendly, accommodating staff, but others cite slow or unprofessional check in, unclear deposits or cancellations, and limited response to repairs.

Related guest reviews

6

June

5 May 2025

·

Stayed 2 nights

Check in process, unprofessional

2

Peter

15 Oct 2023

·

Stayed 1 night

Poor communication and customer service.

10

Tracy

30 Mar 2025

·

Stayed 1 night

When we arrived there was no hot water and the property was roped off. I mentioned to the gentleman behind the counter that checked us in that I didn’t believe we needed to stay because I was having a major life changing surgery the following morning and he just ignored us. He wouldn’t let us cancel or anything. We stayed and thankfully had hot water the following morning, however it was very inconvenient to us.

10

Steve

27 Jul 2024

·

Stayed 1 night

Staff is always great. I think I've stayed here 10-15 times now and it's clean and quiet. The staff is friendly and accommodating. Thank you. Steve

10

Michael

15 Oct 2025

·

Stayed 2 nights

Very clean and the staff was helpful and nice.

2

John

13 Apr 2024

·

Stayed 1 night

I filled out online with the Red Roof local web site that I had a funeral to attend at 1:00pm I requested a early check. When I got there they could not find my reservations plus I had to pay $30.00 extra for early check in and I have never had to do that my entire life and I am 73 years old. Assessment of the Room 301 was no liquid soap in sink by bathroom and no liquid soap or shampoo in the shower either. Something told me to get out of there that the place would be rough at nite. Doors were open to some rooms on the 1st floor and people were wandering around the parking as well. I have mags wheels on my vehicle and something told me they would be gone if stayed that nite. once I changed close for the funeral I turned in my key and left and did not return and drove 4 hours back home after the funeral. This place needs to be inspected thoroughly and be shut down. I believe you will find they have some long term tenants staying there as well. Right before I checked in another guy brought his key back and said an emergency came up and he needed to cancel his room as well!

10

Steve

14 Oct 2024

·

Stayed 1 night

Great staff, very nice and took care of my needs. Thank you!!!

2

William

29 Jul 2025

·

Stayed 1 night

I showed up with a reservation and was told no rooms were available, even though the clerk confirmed I needed an accessible room. He got on his phone and called someone (manager?) and was told to tell me no rooms were available! Horrible! I then had to go back online to find a room somewhere else! I made reservation at Red Roof WEEKS ago to avoid this!

10

Carmen

18 Aug 2025

·

Stayed 1 night

Very nice. I've stayed here many times for business. Clean and the staff is very courteous.

4

Eric

10 Oct 2024

·

Stayed 1 night

This motel was not worth the $92 I paid for my “superior room”. The towels were old, worn out, and heavily stained. The bedding was either stained or dirty and unwashed. There was random hair in the shower. The check in was slow with a rather unfriendly man at the desk. There was someone power washing around check in time (I find this unprofessional - especially when the power washer didn’t stop when a guest was heading for the lobby. The power washing continued for several hours, and since the walls are very thin you hear everything. Rather unpleasant. The motel seemed pretty empty, yet three rooms in a row were occupied, making it uncomfortable to even hold a conversation in our room, since we could hear our neighbors, we know they could hear us. I also happen to be allergic to marijuana smoke, so walking through a cloud of it from my neighbor was equally unpleasant. I don’t see myself returning to this motel.

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Location

Convenient to I 85 and Duke area visits, with restaurants nearby; however, several guests felt unsafe due to loitering, marijuana smoke, and late night noise.

Related guest reviews

4

Scott

9 Jun 2025

·

Stayed 5 nights

All the features of a drive in motel with no upgrades since the 70's. If you don't enjoy people smoking Marijuana and hanging out in the open hallways and stairwells, I recommend to avoid this hotel.

8

Joyce

2 Feb 2024

·

Stayed 2 nights

I liked that it was next door to IHOP. The telephone did not work and I forgot report it. There was a blown bulb in the desk lamp. I liked that it was close to Duke as I had surgery the next day.

8

Christina

14 Apr 2025

·

Stayed 2 nights

Not the worst but far from the best. Not walkable to much. Lots of families with young children staying here. No amenities to speak of, very basic. You get a place to stay.

6

Elias

10 Jun 2024

·

Stayed 1 night

There were people moving personal belongings in and out of rooms all evening and into the night. People arguing outside. Transients loitering on and around the property. Caught someone looking in my car around 1am and ran out to sit in my car to scare them away. Staff was good. Room was fine, poorly cleaned but fine enough to stay a night. I’d probably look else-where to stay a night when im in the area again.

10

Samuel

21 May 2023

·

Stayed 1 night

Nice staff, ample and well lit parking, close to interstate

2

DAVID

4 Apr 2025

·

Stayed 1 night

Zero Stars. Very Dangerous, Dirty Motel.

2

Alex

24 May 2023

·

Stayed 1 night

As a solo female traveler the property immediately felt unsafe and very unkept. Thought I would stay as I can’t judge a book by it’s cover and it was only for one night. Went to the room which reeked immediately of smoke. As I was going back to change rooms I was stopped by another resident asking for a ride. There were people who appeared to be homeless sitting in the parking area and someone fixing their car in the parking area. I ended up canceling my stay as I just wasn’t feeling safe and had to trust my gut.

8

Joseph

1 Dec 2023

·

Stayed 1 night

Right off I-85. Friendly staff.

8

Tina

23 Dec 2022

·

Stayed 1 night

Night manager was very friendly. Motel is conveniently located just off the interstate next to gas stations and iHop. It would be improved by the addition of mini fridges and microwaves and a real rug.

8

Tracy

20 Aug 2025

·

Stayed 2 nights

Wonderful location that is so very close to Duke

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Dining

On site options are minimal; a few comments mention lobby coffee with mixed feedback. Many guests point to plenty of restaurants nearby.

Related guest reviews

8

April

7 Dec 2023

·

Stayed 2 nights

Great value. I saw the other reviews, so I was a little wary at first. And I could see how the noise could be a problem, since all rooms face the street. That said, we stayed two nights and all was fine. Pros: 1/2 the price of the next lowest priced hotel in the area. Pets stay free. Clean! Big, comfortable king-sized bed. Enough lights and electric sockets. Shower pressure was fine with plenty of hot water. AC worked fine. TV 24/7 coffee, decaf & hot water in the office. Everything you might want is within walking/ 5 minute drive. Cons: Cramped -- bed takes up most of the room. While the room had a desk, chair, TV, there wasn't much room to spread out -- if that's important to you. Also, my room did not come with a microwave & fridge -- if I wanted them, they would charge me an extra $45 (I declined). And like I said, I was there on a Monday-Wed, and it was quiet. But I could see how, depending on who checked in, it could be noisy. So overall, great value compared to similar options. I would definitely stay here again.

10

Steve

29 Oct 2024

·

Stayed 1 night

Clean, affordable and close to shopping and dining options

10

Steve

7 Jan 2025

·

Stayed 1 night

I like the staff and the clean rooms. There is shopping and dinning one exit away so it's close.

4

Rajesh

22 Apr 2023

·

Stayed 1 night

1. The room was not clean at all. The sheets and pillow covers were dirty. Called the front desk multiple times and no response. 2. The coffee in the lobby was terrible. 3. The mattress was not comfortable at all. Also, has lot of road noise.

10

James

6 May 2023

·

Stayed 11 nights

Close Texas Roadhouse. Easy to acess to fet to and from work. Friendly staff. Great room service.

10

James

8 Apr 2023

·

Stayed 11 nights

That close Texas Roadhouse that quite place. And convince to my location job.

8

Christian

14 Oct 2024

·

Stayed 2 nights

It’s alright nothing special cheap and convenient. Texas Roadhouse right next door

10

Steve

2 Nov 2024

·

Stayed 1 night

Love Kickback Jacks for dinner and drinks. This hotel was quiet and clean, the staff friendly.

4

Bryan

13 Apr 2024

·

Stayed 1 night

Need a MUCH BETTER coffee area in lobby.

8

Dorriann

12 Mar 2025

·

Stayed 1 night

Clean, accessable to many areas and restaurants. Good value for the price.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$64
February	US$66
March	US$64
April	US$63
May	US$75
June	US$65
July	US$62
August	US$61
September	US$62
October	US$61
November	US$62
December	US$62

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $66	17 $67	18 $73	19 $72
20 $64	21 $64	22 $63	23 $65	24 $65	25 $68	26 $68
27 $64	28 $64	29 $57	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
				1 $66	2 $78	3 $78
4 $66	5 $66	6 $69	7 $69	8 $70	9 $135	10 $134
11 $64	12 $64	13 $67	14 $67	15 $88	16 $155	17 $154
18 $67	19 $67	20 $70	21 $69	22 $70	23 $136	24 $136
25 $67	26 $67	27 $75	28 $70	29 $70	30 $136	31 $136

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds ()

Standard Room, 1 King Bed ()

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower, )

Standard Room, 1 King Bed, Accessible ()

Deluxe Room, 1 King Bed, Accessible ()

Standard Room, 2 Double Beds ()

Superior Room, 1 King Bed ()

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Durham - Duke Univ Medical Center

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