Name: San Jose Marriott
Address: 301 South Market Street, Downtown San Jose, San Jose, California, United States of America, San Jose, Santa Clara County, US
Price range: $212–$1,800 per night
Rating: 8.18

What guests think

At San Jose Marriott, guests often praise the central downtown location and friendly staff, along with generally clean, comfortable rooms and appealing views, though experiences vary due to noise, parking costs and delays, and occasional maintenance or amenity issues.

Many enjoy the pool, hot tub, gym, and M Lounge, while others report elevator delays or outages. On-site dining draws mixed feedback, with some tasty items but limited hours, no room service at times, and uneven breakfast quality. Best suited to travelers prioritizing downtown access and modern conveniences over a full slate of perks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool, hot tub, and gym, and some appreciate the lobby bar/restaurant and M Lounge. Recurring concerns include expensive or congested parking and slow or malfunctioning elevators.

Related guest reviews

8

Desiree

Nov 27, 2024

·

Stayed 1 night

Great location; friendly, accommodating staff; nice, open lobby good for meetings, remote work or just waiting for room; decent hotel gym and heated pool.

10

Brayan

Apr 15, 2025

·

Stayed 2 nights

Nice views but parking is too expensive.

10

Ky

Apr 27, 2025

·

Stayed 2 nights

Everything was great! Looked just like pictures & was up to par! Friendly people, friendly guests. Great gym & pool! Great experience.

10

Starling

Jan 31, 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

10

F Nelson

Nov 17, 2024

·

Stayed 1 night

It's a nice place. Service was good. The pool in hot tub were clean. It was nice to have a bar And restaurant downstairs. The walls are a little thin though as we heard a lot of loud people late at night walking through the Halls or coming off the elevator.

8

Alexandra

Jul 23, 2025

·

Stayed 2 nights

Pool was grubby and hot tub didn't work

10

Joseph

Jul 24, 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

4

Maria

May 15, 2023

·

Stayed 1 night

They did not have parking, the elevator was not working. It was tiring to walk 20 floors

6

Jessica

Jan 23, 2023

·

Stayed 2 nights

Well none of the restaurants open until 5 to serve food on a Sunday and we had to door dash food for our kids to eat. No hard alcohol served anywhere there until 5 pm and our car was stuck in valet for over an hour due to an issue with another car dying in front of my car. The food thing was the biggest issue for us. Also the wait times for the elevators was insane! They need more staff or something.

10

Druce

Dec 1, 2022

·

Stayed 19,322 nights

The location of this property was great. We were going to a play in the San Jose Center for Performing Arts, and this was two blocks away, and across the street from the Christmas display in the park. It was good that you had valet parking, and the attendants were friendly and on the ball, but the valet area is small and can get conjested quickly. We had to circle the block when we first arrived because the area was completely filled with an influx of arrivals. I am not sure that there is anything you can do about this, as it is a downtown area and you have only so much room. Beyond that, it was perfect.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is frequently praised across rooms and common areas. A few guests reported issues such as hair in bathrooms, dusty rooms, and dirty windows.

Related guest reviews

10

Nick

Sep 30, 2025

·

Stayed 1 night

Very clean

10

Valeria

Oct 26, 2024

·

Stayed 1 night

I loved the hotel! I’m an ex hotel room inspector so I am very picky on cleanliness and everything. The hotel was fantastic! Everything from the front desk, lobby, hallways, room, it all felt & looked so clean! I’d definitely go back and stay! The pillows & bed were so comfortable like sleeping on a cloud.

10

Sara

Jun 9, 2025

·

Stayed 2 nights

The front desk staff were friendly and warm in addition to professional. The entire premises is spotless. I'd stay again.

10

Alex

Oct 19, 2025

·

Stayed 1 night

Clean and newer

6

Navid

Dec 16, 2022

·

Stayed 19,341 nights

Super dirty windows, looking outside was giving me a headache! Pool was cool but there is now shower around the pool. Find the staff a bit rude compared to other places. They charged me 10$ for extending my check out by an hour! Most places either don’t do that or do that for free. Charging 10$ for it was a cheap gesture!

4

Timothy

Nov 25, 2024

·

Stayed 1 night

Parking was $60 for less than 24 hours. Long black curly hair plainly in sight on the bathroom counter. Restaurant menu advertised fresh squeezed orange juice for $8 - but it was bottled from concentrate and gross. Could hear our upstairs neighbors as if they were inside our room and could hear everything going on in the hallway. It was loud all night. For the money I expected better.

6

Kara

Jul 21, 2024

·

Stayed 2 nights

Windows were filthy and didn’t like no restaurants or bars open til 5 on the weekends

6

Julio

Jun 23, 2024

·

Stayed 1 night

Tv wasn’t working and staff seemed unconcerned about it. Also the room was very dusty.

8

Stephanie

Jan 2, 2023

·

Stayed 1 night

Nice hotel but my room wasn’t as clean. A lot hair in my shower and on the floor.

10

Claudia

Jul 31, 2025

·

Stayed 2 nights

Very clean and comfortable

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as comfortable, spacious, and with excellent city views. Drawbacks include street and hallway noise, inconsistent A/C or ventilation, and occasional issues like weak shower pressure or clogged sinks; Wi-Fi may carry an extra charge.

Related guest reviews

10

Hollee

Feb 23, 2025

·

Stayed 1 night

Enjoyed the view from the room, worth what we paid.

4

Rudy

Jun 27, 2025

·

Stayed 3 nights

The room we stayed in had no proper working ventilation in the bathroom. So it made the bathroom so hot to shower inside. Also the room has no proper airflow. The AC would be blowing at its lowest temp but the room would not stay cool. As a warm sleeper, it was bad. The hallways were way cooler.

8

Nathan

May 5, 2024

·

Stayed 1 night

Stay was great. The bathroom sink was clogged and did not drain.

10

Starling

Jan 31, 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

10

Damian

Feb 16, 2025

·

Stayed 1 night

Nice views

6

nestor

Feb 10, 2025

·

Stayed 2 nights

Alison is wonderful. The Valet team is what makes this place funtion. The room was just ok. Very noisy. Even 16 floors up. Spent alot to stay for 2 nights.

10

Amy

Sep 2, 2025

·

Stayed 2 nights

The only issue I have with this hotel would be the sink and the bathroom. I believe that you guys have some plumbing issues taking really long for the water to go down and the shower had some water pressure issues

10

Cori

Sep 17, 2024

·

Stayed 1 night

Amazing views.

8

irwin

Nov 27, 2024

·

Stayed 1 night

We stayed in a king room. It has lots of room the bathroom was a good size with a nice walk in shower. But the shower had horrible water pressure. The rooms have a great view of the city. The breakfast was ok but very limited. But overall the property was very nice and well located in down town. Will definitely stay there again any time we are in town.

10

Valerie

Oct 19, 2025

·

Stayed 2 nights

Room was great

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Service

Front desk and staff are widely described as friendly, helpful, and accommodating, with quick check-in and problem-solving noted. However, some report inconsistent service from valet and certain dining staff, slow responses, and inflexible refund or cancellation policies.

Related guest reviews

8

Ben

Feb 3, 2025

·

Stayed 1 night

Valet parking was not available at check in, had to wait an hour for valet parking. Had to park in another place waiting for valet parking. Check in was okay. Check out was okay, had a problem with being charged for WiFi connection but straightened out. Valet parking personnel were okay. Bakery/store personnel were somewhat indifferent to customers.

10

Samantha

Oct 6, 2025

·

Stayed 2 nights

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

8

Cherice

Aug 13, 2023

·

Stayed 1 night

There was short guy in a suit, I believe worked in valet parking...he was rude and arrogant.

10

Sara

Jun 9, 2025

·

Stayed 2 nights

The front desk staff were friendly and warm in addition to professional. The entire premises is spotless. I'd stay again.

10

Mari

May 16, 2025

·

Stayed 2 nights

My children loved it! The staff was great! A huge shout out to Greg! He went above and beyond to make sure our stay was great especially with 2 under 4. Definitely coming back!

4

Gareth

May 20, 2025

·

Stayed 1 night

Property wouldn’t let me cancel with refund or transfer to a different location due to booking mistake and the hotel parking garage was full on arrival. They charge extra for parking, early check in, breakfast and WiFi. Disappointed in this location and the service.

10

Virginia

Jul 20, 2025

·

Stayed 1 night

Staff was amazing at promptly checking us in. We waited less than 2 minutes, even though there were multiple families in line. Staff are friendly and helpful. We loved that food delivery drivers are allowed to drop off at your room door, and we didn't have to walk downstairs to get our food in the lobby. Only a few minutes from the SAP Center, very convenient. We enjoyed our stay and would stay here again.

8

Akinola

Aug 12, 2025

·

Stayed 1 night

I loved it . Jasmine , the front desk attendant was extremely kind and respectful, her smile lightens up the entire room, she deserves a raise for real. One of the staffs at the Marriott club restaurant was a bit rude each time I went to ask her for something while having breakfast, I had to mention it to her other colleague , was not pleasant at all.

10

Susan

May 29, 2025

·

Stayed 3 nights

Expedia messed up our reservation but they spent a lot of time fixing it.

10

Linda

Mar 24, 2025

·

Stayed 1 night

We were greeted warmly upon arrival. Because of an event we were attending on check out morning, we requested a late check out. The clerk was very kind and accommodated. Our rooms were clean and comfortable. The only thing I felt missing was a microwave. Glad we had a small refrigerator!

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AI-generated summary based on recent guest reviews

Location

Downtown location is repeatedly praised as walkable to the convention center, SAP Center, Civic, restaurants, and bars; several note it feels safe and convenient, with a train stop nearby.

Related guest reviews

8

Desiree

Nov 27, 2024

·

Stayed 1 night

Great location; friendly, accommodating staff; nice, open lobby good for meetings, remote work or just waiting for room; decent hotel gym and heated pool.

10

Jose

Jun 30, 2025

·

Stayed 1 night

Walking distance to all my needs

10

Michael

Apr 14, 2025

·

Stayed 1 night

If I ever need to stay in San Jose again, I will probably stay at the San Jose Marriott again. I was able to drive easily in the convention center parking garage that appeared clean and safe, park my car, and take a short walk across the parking garage to the elevator door that opened one floor up at the hotel lobby. Easy and fast check-in, into my room, and I hit the heated pool and hot tub. Upon return to my room I enjoyed the modern bathroom and shower. A short walk to Morton's for dinner and back to my room. It was really quiet and I was glad that my room did not have a noisey mini-fridge.

10

Joseph

Jul 24, 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

10

Brandon

May 8, 2025

·

Stayed 2 nights

Staff was great and the hotel is in the heart of downtown and is in a wonderful location

10

Virginia

Jul 20, 2025

·

Stayed 1 night

Staff was amazing at promptly checking us in. We waited less than 2 minutes, even though there were multiple families in line. Staff are friendly and helpful. We loved that food delivery drivers are allowed to drop off at your room door, and we didn't have to walk downstairs to get our food in the lobby. Only a few minutes from the SAP Center, very convenient. We enjoyed our stay and would stay here again.

10

Bryce

Apr 14, 2025

·

Stayed 1 night

Perfect place to stay!! Especially if attending an event at the San Jose Civic as it’s right across the street!

10

Reniah

Apr 27, 2025

·

Stayed 1 night

I enjoyed the convience of the location. Right in the center of downtown near many shops, good eats, bars, & lounges. The property itself was beautifully decorated, clean, & has amazing views. They suggest vallet parking however i parked in public parking lot overnight & lyft throughout the city.

10

Linda

Aug 23, 2024

·

Stayed 1 night

Beautiful, clean hotel. Staff was super friendly. Very safe area, in a perfect location. Very walkable.

10

George

Mar 17, 2024

·

Stayed 1 night

Great. Literally 50 feet to the convention center.

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AI-generated summary based on recent guest reviews

Dining

On-site dining gets mixed reviews: some enjoyed burgers, the lobby bar, and M Lounge offerings, but others cite limited hours (especially on weekends), no room service at times, and uneven quality or value.

Related guest reviews

8

Ryan

Mar 24, 2025

·

Stayed 1 night

The restaurant and other amenities are nice.

10

Samantha

Oct 6, 2025

·

Stayed 2 nights

Room was clean and comfortable. Staff was friendly and helpful. Toilet flushed twice every time, which in CA is an issue. Room service food was passable...pizza was cold but tasty, wine was hot but drinkable and I will buy a bottle at a later date to enjoy at the right temp. Gelato was very good! Valet pickup was a bit crazy and the poor guy seems quite confused so pack your patience. Otherwise, great stay.

6

Jennifer

Oct 17, 2023

·

Stayed 1 night

Staff was great - hotel was clean. No room service - which was inconvenient since my son was sick. The TV remote was broken - and the camera scan system that they wanted you to use also did not work. The staff did bring a remote that worked better. The hotel food was sub-par. And they keep showing you on the tv the fancy Marriot BONVOY commercial - which when staying in downtown San Jose at an 'okay" Marriott seemed a bit over the top. Fine hotel but just a bit nicer of a Hampton Inn.

10

Starling

Jan 31, 2025

·

Stayed 1 night

An excellent large room with sweeping views, impeccably clean, wonderful staff, bars and restaurant in the lobby and conveniently connected to the convention center!

4

Timothy

Nov 25, 2024

·

Stayed 1 night

Parking was $60 for less than 24 hours. Long black curly hair plainly in sight on the bathroom counter. Restaurant menu advertised fresh squeezed orange juice for $8 - but it was bottled from concentrate and gross. Could hear our upstairs neighbors as if they were inside our room and could hear everything going on in the hallway. It was loud all night. For the money I expected better.

10

Joseph

Jul 24, 2024

·

Stayed 2 nights

My wife and I had a great time from a Sunday to Tuesday stay! The hotel host were really helpful and friendly. We had access to their M Lounge and it was very convenient! Great breakfast and dinners, snacks were nice and refreshing and the coffee machines were perfect for all your different preferences! Our room on the 23rd floor windows were clean for a great view of the city! The hotel is right in the middle of down town so we didn’t have to use our car at all the whole time we stayed everything was walking distance and they have a train stop right outside! Great area!! Our only problem with our room was both our nightstand lights kept flickering for some reason and bothering us both so we just kept those off we didn’t feel it was a major issue to bring it to staffs attention but other than that I would and will definitely be coming back to stay here again! Amazing and relaxing experience

6

Kara

Jul 21, 2024

·

Stayed 2 nights

Windows were filthy and didn’t like no restaurants or bars open til 5 on the weekends

8

irwin

Nov 27, 2024

·

Stayed 1 night

We stayed in a king room. It has lots of room the bathroom was a good size with a nice walk in shower. But the shower had horrible water pressure. The rooms have a great view of the city. The breakfast was ok but very limited. But overall the property was very nice and well located in down town. Will definitely stay there again any time we are in town.

6

Salvador

Jul 22, 2025

·

Stayed 1 night

The restaurant had a wonderful burger. Wait staff there was friendly. Desk staff was ok. Not to friendly nor rude. Hotel room was clean and spacious. Empty fridge was a nice amenity to use. I do however feel they could easily offer a complimentary breakfast.

6

Jessica

Jan 23, 2023

·

Stayed 2 nights

Well none of the restaurants open until 5 to serve food on a Sunday and we had to door dash food for our kids to eat. No hard alcohol served anywhere there until 5 pm and our car was stuck in valet for over an hour due to an issue with another car dying in front of my car. The food thing was the biggest issue for us. Also the wait times for the elevators was insane! They need more staff or something.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$360
February	$481
March	$593
April	$278
May	$396
June	$374
July	$327
August	$294
September	$364
October	$408
November	$356
December	$321

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $559	15	16 $1,310	17	18 $242	19 $212
20 $222	21 $433	22 $643	23 $1,644	24 $892	25 $342	26 $271
27 $232	28 $532	29 $1,197	30 $450

Su	Mo	Tu	We	Th	Fr	Sa
				1 $303	2 $297	3 $297
4 $243	5 $371	6 $412	7 $435	8 $357	9 $389	10 $338
11 $296	12 $1,472	13 $1,653	14 $1,800	15 $355	16 $314	17 $306
18 $375	19 $855	20 $1,471	21 $1,094	22 $976	23 $249	24 $267
25 $224	26 $377	27 $398	28 $389	29 $265	30 $297	31 $213

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Luxury Room, 1 King Bed, City View

Room, 1 King Bed (Hearing Accessible)

Luxury Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Club Room, 2 Queen Beds, City View

Luxury Room, 2 Queen Beds

Room, 2 Queen Beds, City View (Corner)

Room, 2 Double Beds, City View

Concierge Room, Club Room, 1 King Bed, City View

Luxury Room, 1 King Bed

Room, 1 King Bed, City View

Room, 2 Queen Beds, City View

Junior Suite, 1 King Bed with Sofa Bed, City View (Corner)

Club Room, 2 Double Beds, City View

Luxury Room, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about San Jose Marriott

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Prices for upcoming dates