Is parking available at the property?

Free valet parking is available on-site, and parking is limited. Guests must register their car upon arrival.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Are pets allowed at the property?

Pets are allowed with a fee of EUR 60 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available for a surcharge. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features does the property offer?

The property features step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are available, ensuring comfort for guests with disabilities.

What is the location of the property in relation to key landmarks?

The hotel is located in Bellagio's Historic Center, within a 10-minute walk of Bellagio Port and San Giacomo Basilica. It is approximately 11.9 miles from Lake Lugano and 5.1 miles from Villa del Balbianello.

Does the property have a swimming pool?

Yes, the property features both an indoor and outdoor swimming pool. The outdoor pool is seasonal, and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. One child aged 5 years or younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 200 per day. Advance request for rollaway beds is required. Cribs are not mentioned, so it is advisable to contact the property for specific arrangements.

Grand Hotel Villa Serbelloni

Average nightly price at Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como by month, last 12 months (USD)
Month	Average price
March	$897
April	$1,048
May	$1,110
June	$3,076
July	$2,798
August	$2,017
September	$2,774
October	$862
November	$848

What guests think

Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como pairs a spectacular Bellagio lakefront setting and opulent historic style with largely warm, attentive service and impressive leisure facilities including pools, a spa, and elegant common spaces.

Several reviews also note lapses, including unhelpful or unfriendly front-desk interactions and occasional slow or inconsistent support from concierge and pool staff. Rooms are often elegant, quiet, and spacious with great views, but recurring complaints mention limited or inactive air conditioning in shoulder seasons, some noise or disappointing views, and a few comments about dated elements. Dining is often praised for breakfast and the restaurants, though Mistral and service speed draw mixed feedback and poolside drinks are expensive. Expect classic luxury in a prime location, with a few trade-offs to keep in mind.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Standout facilities include an indoor and lakefront outdoor pool, a well-regarded spa, a bar with evening piano, landscaped gardens, and direct lake access; the property also feels very secure.

Related guest reviews

10

Richard

Aug 18, 2023

·

Stayed 3 nights

The best place you can stay in Bellagio! We had a wonderful time. The staff is so friendly, and we enjoyed the lake and pool. Beautiful views! Big thanks to the talented piano player that plays in the evenings. Loved ending our night there every night.

10

Debra

Sep 23, 2025

·

Stayed 6 nights

Very secure

10

Patricia

Aug 2, 2025

·

Stayed 3 nights

This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!

10

Michael

Sep 10, 2024

·

Stayed 1 night

What a perfect place to stay. The staff is wonderful. Big thank you to Natalie at the main bar. We had dinner there and an afternoon snack. The grounds a wonderful to walk. The town is hilly but lots of interesting shops. The restaurant on overlooking the pool was great for lunch. The pool and beach are great. We spend some time there having a coffee one morning.

10

Deborah

May 16, 2024

·

Stayed 2 nights

We had a fabulous stay here. Everything was top notch. We came from another hotel on the lake that had a wedding every night that kept us up. The Villa Serbelloni was such a treat. The indoor pool and spa are a wonderful addition.

10

Andrew

Aug 19, 2025

·

Stayed 3 nights

This hotel is the jewel of Bellagio. If you can stay here, you will not be disappointed. The staff is beyond exceptional, always being attentive without hovering. The dining options are delicious, and the ppol and beach area is fantastic. Truly one of the best hotels we have ever stayed at.

10

Marco

Jul 22, 2023

·

Stayed 2 nights

The amazing views of the lake and the beautiful pool.

10

Nicholas

Jun 21, 2023

·

Stayed 2 nights

10/10 had an amazing experience in this beautiful city. We spent the second half of our honeymoon at Villa Serbelloni and we are so happy we did. The indoor and outdoor pool were lovely, the restaurant and bar staff were extremely friendly and even remembered us on our repeat visit. Highly recommend staying here.

10

Noela

Sep 8, 2025

·

Stayed 4 nights

The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence

10

Eugenio

May 23, 2022

·

Stayed 2 nights

Questo albergo e stato veramente incredibile, i dettagli di questo posto sonno incredibile, la decorazione, le camere molto pulite, la piscina anche, il servizio spettacolare. Il giardino bellissimo, Anche sono stata nell bar, e il pianista e veramente bravo. Il personale del parcheggio gentilissimi. C'e una struttura molto cool in mezzo al lago per nuotare e anche un trappolino!!!! La ubicazione e straordinaria!! Lo unico che non mi è piaciuto e che al ristorante (Mistral) non fanno nessun sforzo per accomodarci, e sono un po cattivi, ma per il 99.9% sono stata felicissima.

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Cleanliness

Reviews consistently describe the hotel, rooms, and bathrooms as very clean and well maintained. A few note minor maintenance needs in some areas.

Related guest reviews

8

Huck Lee

Oct 27, 2024

·

Stayed 4 nights

Very stunning and quiet. Exceptionally clean

8

Michael

Apr 29, 2025

·

Stayed 3 nights

The hotel is beautiful, clean and the staff is very helpful and friendly. The food was good. The hotel is right next to the ferry station so getting transfers to the other villages is very convenient. There are plenty of shops and restaurants in the area. The ferries also transport vehicles which is also convenient. The only negative I must point out is that we stayed in April and the weather is cool but not cold. So the room didn’t have AC or the hotel wouldn’t turn it on, so at night it felt less than cool. We couldn’t leave the windows open bc there were lots of bugs. Not the ideal situation for a pricey hotel. But overall a good experience.

10

Ronen

Apr 5, 2024

·

Stayed 3 nights

Amazing place, classic, clean, top of the line. Beautiful rooms, service is superb. Friendly staff.

10

ROGER

Apr 19, 2022

·

Stayed 2 nights

l'emplacement, l'accueil, la propreté, le petit déjeuner et la beauté de l'hôtel

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10

Alex

Oct 7, 2025

·

Stayed 3 nights

We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!

6

Brenda

Aug 9, 2025

·

Stayed 4 nights

What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.

10

Sharon

Sep 13, 2023

·

Stayed 2 nights

There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.

8

Gaspar

Oct 21, 2024

·

Stayed 1 night

This is a historic and very beautiful property in Bellagio. While most of it remains outstanding, some areas require a tiny bit of maintenance. The weather was not very good when I visited and, unfortunately, the gym is outside of the main property. Small detail, but the overall experience was great. We especially enjoyed the traditional bar and the very attentive and nice staff, very nice indeed.

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Rooms

Rooms are often elegant, spacious, and quiet with memorable lake views and quality linens. Recurring issues include limited or inactive A/C in shoulder seasons, some noise or disappointing views/placements, and a few comments about dated decor or uncomfortable bedding.

Related guest reviews

10

Jan

May 4, 2024

·

Stayed 2 nights

Everything was spectacular. The hotel is gorgeous, staff was excellent and the food delicious. 5+ service! Highly recommend this hotel. We had a lakefront view that was stunning!!

10

Emily

Jun 11, 2023

·

Stayed 3 nights

Our whole experience couldn't have been better. From the spectacular breakfast to the incredible linens to the heavenly view from our room, we were thrilled.

8

Matthew

Aug 15, 2025

·

Stayed 4 nights

The property was beautiful, especially the outside and the pool area. The interior left me wanting more.

10

Alex

Oct 7, 2025

·

Stayed 3 nights

We traveled to Bellagio early October 2025 for our honeymooon!! This hotel was amazing - it is absolutely the best place to stay in all of Lake Como, and possibly all of Italy. The staff were extremely friendly, helpful, and attentive. They often remembered our drink orders from the previous day and recognized us when we came and went. The hotel itself is beautiful and the rooms were quiet, clean, and spacious. Breakfast spread in the morning was great - there is something for everyone including gluten free options. We did not eat at either of the restaurants onsite but enjoyed snacks and drinks poolside and from the bar inside. We very much enjoyed our couples massages at the spa and the concierge organized a wonderful private boat tour of the lake. The property is tucked away in a quiet corner of Bellagio with a great view and away from the chaos. Close to the ferry and all the shops/restaurants. The property was very secure as well, non hotel guests were not permitted in. Our only small complaint was that the hotel AC was not on, front desk stated they were in heating mode so the AC in our room did not turn on. We had to sleep with our balcony door cracked which did cause us to hear the church bells early in the morning. Overall would highly recommend and if we return to Bellagio we will definitely stay here again!

6

Athena

Jan 3, 2025

·

Stayed 2 nights

Very olds rooms, staff unhelpful.

6

Brenda

Aug 9, 2025

·

Stayed 4 nights

What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.

10

Sharon

Sep 13, 2023

·

Stayed 2 nights

There is nothing negative about this hotel. It’s a gorgeous hotel with prime location. Rooms are beautiful and spotless. It’s incredibly clean. Staff is amazing. Breakfast which was included was an upscale buffet style. It was worth every penny. Not a cheap hotel but worth the money. Pool is huge and we enjoyed it so much. Loved this hotel and yes we will be back in the future.

10

David

Sep 18, 2023

·

Stayed 3 nights

Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.

4

elizabeth

May 8, 2023

·

Stayed 2 nights

guests that pay over 1700 usd per night should be told that their room is over the front parking area / lobby/ restaurant. the noise level in the room all day AND late inti the night was awful. it was hot with no air con so windows had to be opened. the hotel is lovely and old but noise is awful.

8

Flavia

Apr 26, 2023

·

Stayed 1 night

The only think I did not like was that in this time of the year the AC is not operating yet and it was quite hot in the room, but the rest was perfect.

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Service

Service is widely praised as warm, attentive, and professional across the property. However, multiple reviews report issues with front-desk or concierge responsiveness/attitude and occasional slow or unaccommodating service at the pool or Mistral.

Related guest reviews

4

Joseph Michael

Jul 17, 2023

·

Stayed 2 nights

The location is perfect and the property is stunning. The breakfast and service at breakfast is fantastic. They have mimosas and a wide selection of cheeses and fruits. Unfortunately the front desk staff is an absolute nightmare. They were not welcoming from the beginning and were talking about us in a negative way throughout the entire stay. They were disrespectful and rude. When we brought this to the attention of a different shift of front desk staff, they were not apologetic or helpful in resolving it. In fact, they continued to talk about us. We were told that we could not eat outside food on the tables outside by the main entrance and had to go to our room (there were no other guests using the tables so it was not like we were taking them from anyone else who wanted bar service). The sheets are terribly uncomfortable. When we checked out, we again told them about how dissatisfied we were with the service and they did not even make a comment. They said, “oh, no?” And then changed the topic getting back to our bill. They are a disgrace for a 5 star resort. All this hotel cares about is taking your money. I would recommend staying at another property in Bellagio or perhaps a true 5 star resort in Tremezzo.

10

Erin

May 27, 2023

·

Stayed 4 nights

We stayed at this property from May 22-26, 2023. It was first class in every way. Beautiful property with old world glamour, but the service is what sets it apart. Absolutely 5 star service and attention to detail. The staff did everything they could to make it an amazing experience. We can’t imagine wanting to stay anywhere else on Lake Como.

6

Ryan

Sep 12, 2025

·

Stayed 3 nights

Great property, terrible staff. We’ve traveled the world and stayed at 5* hotels, never have staff been so unpleasant at every turn.

10

Brian

Nov 3, 2025

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Stayed 1 night

The staff were wonderful and the hotel was impeccable. All amenities were extremely thoughtful.

10

Austin

Oct 18, 2025

·

Stayed 3 nights

The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.

6

Brenda

Aug 9, 2025

·

Stayed 4 nights

What we loved: the exterior grounds and pool. What was not so good: The “lake view balcony” room was a view of a concrete wall of 4 feet… and that door was the only light- no windows in the room. The room service staff told me the phone didn’t work so for ME to contact someone to service it. ?? Both requests at the concierge desk were met with general hesitance (e.g transport somewhere in town). Staff at pool would leave a menu and never return. They huddled at the gazebo together to socialize. Our room would never get comfortably cool. It had lots of space, however, and we slept ok. Bathroom was also nice and plenty of room. Very clean.

8

Ana Cláudia

Apr 8, 2024

·

Stayed 5 nights

Hotel de luxo no coração de Bellagio, excelentes instalações, muito bom para casais e também para crianças. O check in foi confuso, as informações do hotel.com não coincidiam com a do hotel e não consegui contato para resolver. Talvez por estarem voltando do período que ficam fechados no inverno, o serviço de concierge deixou muito a desejar. Informações desatualizadas sobre restaurantes e meio de locomoção entre as cidades. Precisam qualificar melhor os atendentes. Restaurantes impecáveis.

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10

Sophia

Oct 23, 2024

·

Stayed 2 nights

The hotel staff here is unlike anywhere I’ve ever stayed and really the best hotel I’ve ever stayed at absolutely recommend for anyone looking for something more lux in bellagio

10

Þorkell

Oct 17, 2025

·

Stayed 4 nights

We stayed at Grand Hotel Villa Serbelloni for our honeymoon, and it was absolutely unforgettable. The hotel itself is stunning, with an atmosphere full of elegance and charm. Every detail, from the breathtaking views to the beautifully decorated interiors, exceeded our expectations. The service was truly first-class – professional, attentive, and always delivered with a smile. We felt incredibly well taken care of throughout our stay. Everything was perfectly arranged, and it made our honeymoon even more special. We could not have asked for a better experience. I would 100% recommend this hotel to anyone looking for luxury, comfort, and unforgettable memories.

8

Bhavna

Apr 1, 2024

·

Stayed 2 nights

Location of this hotel is as good as it comes in, very scenic! The gardens and property are beautiful! The front desk is more or less useless a lot of attitude even for guests that are staying there. I called front desk multiple times. No one answered during my stay. The staff service can be improved tremendously for the price you pay at the hotel.

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Location

Prime lakefront position in the heart of Bellagio with breathtaking views, steps from the ferry, shops, and restaurants. Some appreciate its tucked-away feel despite the central setting.

Related guest reviews

10

James

Aug 29, 2024

·

Stayed 2 nights

Absolutely perfect! We have travelled to numerous countries in every continent and this was the best hotel we have ever been to. The views and location are unmatchable. Truly worth the cost!

10

Taylor

Oct 17, 2024

·

Stayed 2 nights

This hotel is one of the most beautiful properties I have stayed on. The only thing as good as the views and location, is the staff’s service. They did an incredible job making us feel welcomed and special.

10

Hope

Oct 22, 2025

·

Stayed 2 nights

This is easily one of the most beautiful and special hotels I’ve ever stayed in! It was like staying in a palace and the location in Bellagio couldn’t be more perfect!

10

Joe

May 2, 2023

·

Stayed 5 nights

This was the grandest hotel in a spectacular location on the lake.

10

Paul

Aug 14, 2024

·

Stayed 1 night

Just a beautiful location and atmosphere

10

Denise

Jul 27, 2025

·

Stayed 2 nights

Beautiful dining ballroom and common room. Great location right on the lake and in the center of town.

10

John

Oct 20, 2023

·

Stayed 4 nights

Location is exceptional

10

Sarah

May 21, 2023

·

Stayed 2 nights

This hotel is situated right on Lake Como and is absolutely beautiful! Great location being able to walk around Bellagio.

10

Shawn

Jun 10, 2023

·

Stayed 5 nights

Great Property and location

10

TIFFANY

Oct 24, 2023

·

Stayed 1 night

Had a wonderful stay! The location was very close to all the shops and Ferry.

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Dining

Breakfast earns frequent praise for quality and variety, and many guests enjoyed the restaurants, bar, and cocktails. Several reviews criticize Mistral or service speed, and note very expensive poolside drinks.

Related guest reviews

10

Peter

Oct 14, 2023

·

Stayed 2 nights

The hotel was wonderful. However, we found their finest restaurant, the Mistral, to be substandard. The table service was fine; the maitre de was surly; and the food was hardly edible. I gave the feedback at the hotel.

10

Austin

Oct 18, 2025

·

Stayed 3 nights

The staff was amazing, the concierge was very accommodating and helped us so much throughout the trip. The food and cocktails were 🔥. Couldn’t recommend this hotel enough.

10

Caamano

Mar 26, 2024

·

Stayed 1 night

Excellent hotel very nice and very clean if there’s one thing they can improve is food menu and speed of food service . But great place I will definitely come back here

10

Patricia

Aug 2, 2025

·

Stayed 3 nights

This place is AMAZING!!!!!! The hotel has everything you need and want! It's the best location. It has a lakefront pool and private beach (with lounge chairs and service) with the most incredible view ever! The setting is truly a dream! The interior is ornate and luxurious. The staff are 5-star! I love the nightly music in the parlor. The food in the restaurant is fantastic. THIS IS A MUST HOTEL!

8

Michael

May 6, 2025

·

Stayed 2 nights

Excellent facilities but the quality of the food and food service at breakfast and Mistral was not what it should be.

10

JUAN CARLOS

May 20, 2024

·

Stayed 7 nights

It is a beautiful and comfortable property on the river of Como Lake, with beautiful views. It has all the luxury and glamour of a classic e historic 5-star hotel. The staff is very warm and attentive to any detail. Its Mistral restaurant is excellent for a romantic dinner. Without a doubt, it is the best hotel in Bellagio and one of the best on Lake Como.

10

David

Sep 18, 2023

·

Stayed 3 nights

Absolutely magnificent property. The whole experience was too incredible for words. Room was luxurious and could not have asked for anything more. Great bed, bathroom and air conditioner, plus balcony access. Breakfast would probably rate as the best I have ever had, with wonderful options and service. The pool (and "beach") area were idyllic and so relaxing. One disappointment was the very high end price of drinks at the pool and the bars. We stretched ourselves to stay at the hotel and being out priced on drinks did spoil some of the experience - although town, lovely rooftop bars etc were around the corner. We will definitely love to return one day and can't recommend the hotel more highly. You will have a unique experience.

8

Robert

Jul 27, 2022

·

Stayed 2 nights

Erg mooi hotel van meer dan 100 jaar oud. Je ziet de grandeur van vroeger nog steeds. Zwembad en restaurant bij zwembad kan beter. Prijzen van drankjes aan het zwembad zijn erg duur en dit kan echt veel beter. Je ziet dan ook niet veel mensen iets bestellen behalve water. Een Aperol in een plastic glaasje voor 21 euro is niet oké.

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10

Noela

Sep 8, 2025

·

Stayed 4 nights

The Hotel is a magnificent Villa in the heart of Bellagio. The rooms are elegant, the breakfast is served in a gorgeous room and includes fantastic choices. The pool service, bar and Piano room are all great. The spa has great choices and it is probably one of the most beautiful spas I have seen. The only drawbacks I would call out are the temperature of the outside pool which is very cold and that makes it not inviting for most guests as well as the, potentially inevitable, exposure to noisy guests which are clearly under the influence

10

Samer

Jun 20, 2023

·

Stayed 2 nights

Amazing experience. The grounds are magnificent. The views are spectacular. The staff is attentive and friendly. The food was a culinary delight.

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Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Prices for Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Monthly average prices

About this property

Location

Room options

Classic Double Or Twin Room (Park Town View)

Junior Suite, Lake View

Suite, Lake View (Signature Suite Seta)

Suite, Lake View (Signature Suite Oro)

Deluxe Double Or Twin Room, Lake View

Suite, Lake View (Open Space Suite)

Classic Double Or Twin Room, Lake View

Suite, Balcony, Lake View (Signature Suite Queen of Sweden)

Suite, Balcony, Lake View (Signature Suite J.f.kennedy)

Suite, Lake View (Signature Suite Helmut Newton)

Deluxe Double Or Twin Room (Park Town View)

Suite, Lake View (Suite Arte Adults Only No Pets)

Suite, Lake Viewith (Signature Suite With.churchill)

Guest reviews of Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hotel Villa Serbelloni - The only Relais & Châteaux on Lake Como

Prices for upcoming dates

Business details

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