What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed with a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 12:00 AM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Bellagio, steps from Bellagio Port and Enoteca Principessa, approximately 11.7 mi (18.8 km) from Lake Lugano and 4.9 mi (7.9 km) from Villa del Balbianello.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool open from May 1 to September 15, with access available from 9:00 AM to 8:00 PM.

What are the policies for guests staying with children?

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs are available for a fee of EUR 10 per night, and rollaway beds are available for EUR 95 per night. Advance request is required for both.

Hotel Excelsior Splendide in Bellagio

Average nightly price at Hotel Excelsior Splendide by month, last 12 months (USD)
Month	Average price
January	$493
February	$497
March	$432
April	$230
May	$272
June	$272
July	$260
August	$247
September	$273
October	$258
November	$490
December	$485

What guests think

Across reviews of Hotel Excelsior Splendide, travelers praise the unbeatable central location by the ferry and lake views, note traditional, slightly dated character, and report generally friendly staff, while highlighting inconsistent breakfast quality, firm beds, and occasional noise.

Rooms range from basic to spacious, with some lacking fridges or in-room kettles, AC often controlled by reception, and thin walls; many recommend paying for a lake view. Facilities include a pleasant pool and garden, but the small, sometimes unreliable elevator and difficult parking are recurring frustrations, and Wi-Fi can be spotty. Expect a classic, well-located 3-star stay with standout views and trade-offs in comfort and modernity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the pool and garden as a relaxing retreat. Downsides mentioned repeatedly are the small/slow elevator with occasional outages, challenging parking, spotty Wi-Fi, and the absence of in-room fridges.

Related guest reviews

8

Sidharta

Sep 22, 2024

·

Stayed 3 nights

Excellent Location. No in-room fridge.

8

James

Aug 28, 2023

·

Stayed 2 nights

Great location and staff. Good price for the value. Very poor Wi-Fi, kept dropping. Overall, would recommend.

8

Allison

Aug 23, 2023

·

Stayed 1 night

Parking is tricky. Room Wi-fi was spotty. The hotel is charming and centrally located.

8

Gavin

Aug 13, 2025

·

Stayed 2 nights

Great location and traditional Italian decor. The hotel is good value for where it is and when compared to the other hotels in the lake-front. We’ve stayed here over 5 times, every time we come to Bellagio since, for this reason. The hotel is a little tired and in need of a refit, but this would attract a higher room rate and is probably unnecessary when all you need is somewhere clean, functional and convenient. We had a lake side room for three, which was spacious and clean. Breakfast was fine and the location meant you could pop back to cool down or just escape the bustle of the town. The pool is a real benefit; a quiet oasis at the back of the hotel, providing somewhere to cool down and relax. Swimming in the lake is not easy in Bellagio. Will definitely come back - it’s good value for a Bellagio hotel and the location and pool make it worth every penny.

10

Angela

Jul 8, 2025

·

Stayed 7 nights

liked nearly everything though took one star off for only having one very small, slow lift. I do realize though it isn't easy to install modern larger lifts in a historic building I also took 1 star off for a lack of sunshades in the pool area - there wasn't very much shade from trees and with temperatures up to the mid thirties there were only 2 sunshades!

10

Gregory

Oct 8, 2025

·

Stayed 3 nights

Wonderful location in Bellagio Italy. Close to all the restaurants, cafes and shopping with spectacular view of Lake Como. Convenient to the ferry shuttle. Breakfast was included and was decent. Our only complaint was that the elevator stopped working on check-out day. To be fair, the staff carried our bags down for us, so we did appreciate that. If you are looking to stay in Bellagio, you can't go wrong here.

8

Eddie

Aug 14, 2024

·

Stayed 3 nights

Superbly located hotel on the water and location. Staff were excellent. Only negative point was there was no fridge in room.

10

Ryan

May 19, 2025

·

Stayed 2 nights

Old school pictures didn’t do this excellent hotel justice. The hotel felt traditional, elegant and classy. The pool and gardens in the back offered a private and relaxing reprieve. The hotel’s location couldn’t have been better. Breakfast was great. Latte is just milk. Felt like more than a 3 star hotel.

6

Cheryl A

Apr 28, 2025

·

Stayed 2 nights

The hotel was nice, beds are hard as a rock. Staff helpful. If you want to be in the middle of everything it's perfect. Parking is quite a walk from hotel.

8

Verity

Aug 23, 2025

·

Stayed 2 nights

The hotel was very conveniently situated near the ferry port and for exploring Bellagio. The rooms were basic but have everything you need. The beds weren’t the comfiest - a bit on the hard side but the rooms and hotel itself were very clean. The breakfast was better than expected, choices of cereals, fruit, yoghurt, lovely soft bread and bread for toasting along with scrambled or boiled eggs. We had a lake view which was stunning, however a little on the noisy side early in the morning from 6am and the curtains do not pull so light floods the room. Overall the hotel is good, has everything you would expect from a 3* hotel! The greatest thing about it too was the hidden little oasis behind the hotel with a swimming pool and loungers, amazing for a late afternoon dip after exploring everything Bellagio has to offer!

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and public areas. However, several note issues such as unpleasant odors, occasional pests, and worn elements like towels, showing inconsistent standards.

Related guest reviews

10

Sharon

Jun 11, 2025

·

Stayed 3 nights

Room was super clean. Hotel staff were very friendly and helpful. Breakfast buffet was awesome. Great location.

10

James

Sep 17, 2024

·

Stayed 1 night

The hotel is right next to the ferry and in the main square. The rooms are spacious and clean, and it has a lot of old world charm.

2

Lorrie

Oct 22, 2025

·

Stayed 2 nights

Facility is in desperate need of renovations. Room smelled of mold and smoke.

4

Jeff

Sep 10, 2025

·

Stayed 2 nights

This property may have been "splendide" back in the day but we were not thrilled. The parking is really challenging and a good walk. The plumbing in the bathroom had a weird shower setup and broken parts. On our last night, my wife asked "What's that?" It was a large cockroach that went under the bed. I told the front desk. They were unfazed. Beautiful view but thick with tourists. We were happy to leave. Not again.

2

Joerelyn

Oct 4, 2023

·

Stayed 1 night

Hotel was near the lake and the dock. Front was excellent but the hallway was falling apart.Dirt in all corners and saw a sentipeds in the lift.The female receptionist is not welcoming.I ask if my friwnt can come to wash her face in my room she said only 5 minutes.My friend can be a potential customer ad they are coming back to bellagio with family next few months but not happy with the female receptionist.The male receptionist is more helpful and explained about out stay in the hotel. Thenproperty needs looking after its looks like its flling apart.

8

Allen

May 19, 2025

·

Stayed 2 nights

Unfortunately our room was dirty by the time we checked in but thankfully they comped our meals. Small hotel in an expensive area of Bellagio. Complimentary Breakfast was good.

4

Yailen

Apr 9, 2025

·

Stayed 3 nights

The only positive aspect was the location. The facility was old, there was a roach in the hallway, the elevators were not working, the food quality was poor, and overall, the conditions were very inadequate.

4

Barry

Aug 19, 2024

·

Stayed 1 night

Very dated hotel, had to request room change due to sewage smell in bathroom, night duty person said they have 4 rooms that suffer from this…why still put people in these rooms knowing this, or get it fixed (avoid room 17)

8

Thomas

May 11, 2024

·

Stayed 5 nights

Hotel Excelsior splendid is an older hotel that is in good shape however the rooms are somewhat dated. Breakfast was good however it was somewhat spoiled by the large amount of flies. The location is excellent. It is right on all of the piers, one minute and any of the piers there are other hotels in the area, one of them an expensive, five star hotel, also there is a hotel that has been abandoned next to the facility. It is currently being worked on The hotel was very clean. The location is completely excellent and the price was reasonable. We paid US$1800 for five nights stay..

8

Verity

Aug 23, 2025

·

Stayed 2 nights

The hotel was very conveniently situated near the ferry port and for exploring Bellagio. The rooms were basic but have everything you need. The beds weren’t the comfiest - a bit on the hard side but the rooms and hotel itself were very clean. The breakfast was better than expected, choices of cereals, fruit, yoghurt, lovely soft bread and bread for toasting along with scrambled or boiled eggs. We had a lake view which was stunning, however a little on the noisy side early in the morning from 6am and the curtains do not pull so light floods the room. Overall the hotel is good, has everything you would expect from a 3* hotel! The greatest thing about it too was the hidden little oasis behind the hotel with a swimming pool and loungers, amazing for a late afternoon dip after exploring everything Bellagio has to offer!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are traditional and often dated, ranging from small/basic to very spacious, with excellent lake views available. Common drawbacks include very firm beds, thin walls/noise, limited in-room amenities (no fridge/coffee), and AC temperatures set by reception.

Related guest reviews

8

Sidharta

Sep 22, 2024

·

Stayed 3 nights

Excellent Location. No in-room fridge.

6

Ernie

Sep 8, 2025

·

Stayed 3 nights

Great location right in heart of Bellagio but hotel beds were very hard, uncomfortable & squeaky.

10

David

Oct 30, 2024

·

Stayed 2 nights

Loved the big rooms

8

Gavin

Aug 13, 2025

·

Stayed 2 nights

Great location and traditional Italian decor. The hotel is good value for where it is and when compared to the other hotels in the lake-front. We’ve stayed here over 5 times, every time we come to Bellagio since, for this reason. The hotel is a little tired and in need of a refit, but this would attract a higher room rate and is probably unnecessary when all you need is somewhere clean, functional and convenient. We had a lake side room for three, which was spacious and clean. Breakfast was fine and the location meant you could pop back to cool down or just escape the bustle of the town. The pool is a real benefit; a quiet oasis at the back of the hotel, providing somewhere to cool down and relax. Swimming in the lake is not easy in Bellagio. Will definitely come back - it’s good value for a Bellagio hotel and the location and pool make it worth every penny.

10

Virginia

Sep 13, 2025

·

Stayed 3 nights

This hotel is in the heart of the lakefront promenade. There are shops and eateries all around. I loved the lake view from my room. However, on a Saturday night it was not such a prime spot as music from a restaurant below kept me awake until midnight. In retrospect it was a small price to pay for a very special stay.

6

Rosemarie

Jun 22, 2025

·

Stayed 2 nights

This property is located central to the Bellagio waterfront/ferry/taxi drop off. There are many dining options and the location can’t be beat. However the hotel rooms are mediocre at best. The mattresses are very poor quality and let’s just say the walls are VERY THIN! The hallway noise and other surround room noise is very disruptive.

10

Deidra

Jun 8, 2025

·

Stayed 3 nights

This hotel was gorgeous and in the perfect location for Bellagio! My only complaints are 1) that the air conditioning is locked so it’s either blowing directly on your bed (so you freeze) or it’s off and it gets unbearably warm and 2) there is a large gap under the door from your room to the corridor so you can hear EVERYTHING at all hours day and night

8

Eddie

Aug 14, 2024

·

Stayed 3 nights

Superbly located hotel on the water and location. Staff were excellent. Only negative point was there was no fridge in room.

8

Kimberly

Oct 9, 2025

·

Stayed 2 nights

The hotel is very pretty and historic-looking, the staff are very friendly and helpful and the breakfast every morning was excellent. We had a nice room looking out to the lake, and as a surprising bonus, the window had automated roll shutters that kept the room dark for sleeping and blocked out any noise. Our only complaint is that the bed was not very comfortable. The mattress was hard and springy and the blankets were very thin. With a new bed and upgraded bedding, I would rate the property as 4 stars.

8

Tran

Jul 22, 2024

·

Stayed 1 night

Location right in front of the lake, one minute walk to the ferry, nice view, nice decoration inside but bed is not comfortable, bathroom is small, AC is controlled so room is not cold, during hot summer is not giving us comfort at all.

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Service

Most guests find the staff friendly and helpful, with multiple shout-outs (e.g., Gloria) and assistance beyond expectations. Some report inconsistent service, including unhelpful or rude interactions and limited help with luggage or changes.

Related guest reviews

10

Maria Alessandra

Aug 23, 2025

·

Stayed 6 nights

Outstanding property!! It was beautiful, extremely clean, and ideally situated!! The staff was incredible especially Gloria at the front desk. She was kind, helpful and always smiling. The restaurant staff was so professional and polite too. We can not say enough about this hotel and its hospitality! Lived it!!

8

Prevesh

Jul 15, 2024

·

Stayed 1 night

Staff with inconsistent attitude and helpfulness. Annoying that guest can not control temperature in the room.

8

Christian

Apr 19, 2025

·

Stayed 1 night

Nice old hotel building. Really clean, in the morning one of the staff cleaned the ceiling (!). Breakfast was good except for the coffee - both machine and filter was not good. Staff at breakfast was helpful and working, but reception was weirdly care to anything. When asking to store luggage, the guy didn’t even realise maybe he was supposed to help taking the luggage away. Just stood there, confused. And then again when picking it up, told us we could just «get it». From behind the counter... Under the staircase… Not once did it occur to him to give a hand or help retrieving luggage from a place we as guests should not be allowed to go freely. Seemed annoyed and confused that he had to appear from the back office when called. Also a guy, looked like the hotel manager maybe, held telephone interviews with loads of people’s CV’s floating, openly, in the hotel lobby. Isn’t that personal and maybe sensitive information? Just weird. Maybe that’s just Italian.

4

Breno Gabriel

Sep 26, 2025

·

Stayed 1 night

Quando chegamos no hotel, a recepcionista nos informou que o elevador não estava funcionando, por este motivo EU mesmo teria que subir com as malas uma grande e uma média além das mochilas sem nenhuma ajuda. Sem mesmo falar “nós vamos lhe ajudar” como fui tratado em outros hotéis nesta mesma viagem a Itália. Quando chegamos no quarto, o ar condicionado atava claramente sujo. Mas o pior foi quando fomos dormir, camas de pessima qualidade, tivemos uma pessima noite de sono, amanheci com as costas doídas de tão ruim que era esta cama deste hotel. No dia seguinte no café da manhã, foi bem mediano com poucas variedades no café. Jamais indicaria este hotel a alguém.

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6

Jools

Sep 25, 2024

·

Stayed 3 nights

The property is in a great location for all the shops, bars and quaint little streets. The ferry is directly opposite the hotel and is noisy from quite early. That's when we got up. The staff were quite ignorant really. No 'hello' as they passed and they seemed to avoid eye contact mostly. The hotel bar is just outside the front of the property The staff there were openly rude and ignorant. On one visit there was a sign to say 'wait to be seated' but people were just walking in without being challenged while we were just ignored. Breakfast was cold, even the bacon and scrambled eggs, the 3 days we stayed it just got more cold each day. I would not stay here in this hotel again. I would definitely not go the this bar again. Good job my daughter and son in law had a nicer hotel and bar which we went back to.

10

Kristina

Jul 31, 2024

·

Stayed 1 night

Love my stay here at Excelsior Splendide. I got the lake view room and love every minute I spent on the balcony. The pool was very clean and refreshing specially on Italy’s hot summer. The check-in and check-out was a breeze. The breakfast was good and nice variety. The staff were very polite and nice. Would stay here again. There’s an elevator too, if you have mobility issues. It’s conveniently placed too. Lot’s of stores, restaurants and things to do very close.

10

Michael

Oct 16, 2025

·

Stayed 3 nights

The staff was very pleasant and accommodating. I injured my knee in transit to Bellagio, and the front desk staff very kindly helped me to find a qualified doctor and they cheerfully provided me with ice and suggested things to do that were nearby. It was a pleasure to stay at Spledide

10

Jeremy

Jun 17, 2023

·

Excellent location, right in bellagio. Because of this parking was difficult but friendly staff helped find some free parking nearby after we dropped our bags off on site. Right near shops restaurant and ferry port

10

Johny

Jul 31, 2025

·

Stayed 4 nights

Great service

2

Claire

Jul 11, 2025

·

Stayed 1 night

I tried to cancel or at least postpone my booking 3-4 days before our arrival as my mum had been taken ill in hospital but not very helpful at all

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AI-generated summary based on recent guest reviews

Location

Exceptional, central position opposite the ferry and close to shops and restaurants, with lake views available. The convenience can bring noise and tricky access/parking due to ZTL and the busy waterfront.

Related guest reviews

10

James

Sep 17, 2024

·

Stayed 1 night

The hotel is right next to the ferry and in the main square. The rooms are spacious and clean, and it has a lot of old world charm.

8

AURELIE

Jul 27, 2023

·

L'hotel est agreable, belle vue sur le Lac. La jeune fille de l'accueil Tres gentille Petit dej ok et la piscine sympa Le Seul point noir (Tres Tres noir) c'est la difficulté d acces et le stationnement. La ville etant fermée aux voitures nous sommes bien passés 4 ou 5 fois par la ZTL avant d etre obliges dappeler l'hotel pour nous faire guider. Jattends mes amendes maintenant! Ce cerait sympathique d envoyer un mail avant d arriver afin de donner les instructions.. cela a grandement gaché notre séjour

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6

Nathalie

Aug 3, 2025

·

Stayed 3 nights

Tres bon emplacement dans le centre de Bellagio (ferry à proximité, restaurants et commerces), de fait très bruyant en journée et tard le soir. Tres belle vue de la chambre sur le lac, chambre propre,

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10

Maria Catalina

Sep 3, 2024

·

Stayed 2 nights

Beautiful hotel with the best location. It was only few steps away from the port! We didn’t have to walk around with our carry on under the heat.

10

Virginia

Sep 13, 2025

·

Stayed 3 nights

This hotel is in the heart of the lakefront promenade. There are shops and eateries all around. I loved the lake view from my room. However, on a Saturday night it was not such a prime spot as music from a restaurant below kept me awake until midnight. In retrospect it was a small price to pay for a very special stay.

10

Marissa

Aug 7, 2025

·

Stayed 2 nights

Most perfect location in Bellagio.

8

Tony

Apr 11, 2023

·

Stayed 1 night

A good hotel in a great location. Good breakfast

10

Yun

Oct 31, 2025

·

Stayed 3 nights

location is the best

6

Cheryl A

Apr 28, 2025

·

Stayed 2 nights

The hotel was nice, beds are hard as a rock. Staff helpful. If you want to be in the middle of everything it's perfect. Parking is quite a walk from hotel.

10

Chris

Oct 8, 2025

·

Stayed 2 nights

Great location to the water ferries and lots of food options near by. Cava Turacciolo is a must stop and right around the corner from the hotel.

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Dining

Breakfast feedback is mixed: many praise it as good to excellent with decent variety, while others found it cold, limited, or poor. The waterfront restaurant receives positive mentions from some guests.

Related guest reviews

10

Sharon

Jun 11, 2025

·

Stayed 3 nights

Room was super clean. Hotel staff were very friendly and helpful. Breakfast buffet was awesome. Great location.

6

Anastasia I

Oct 17, 2025

·

Stayed 2 nights

This feels like a 3 star hotel. Good value but nothing more.Breakfast was terrible. Great location.

10

Patrick

Jun 11, 2024

·

Stayed 1 night

A lovely and stately grand hotel right on the waterfront of Bellagio, with a terrific dockside restaurant and a fine breakfast in the spacious dining room.

6

Jools

Sep 25, 2024

·

Stayed 3 nights

The property is in a great location for all the shops, bars and quaint little streets. The ferry is directly opposite the hotel and is noisy from quite early. That's when we got up. The staff were quite ignorant really. No 'hello' as they passed and they seemed to avoid eye contact mostly. The hotel bar is just outside the front of the property The staff there were openly rude and ignorant. On one visit there was a sign to say 'wait to be seated' but people were just walking in without being challenged while we were just ignored. Breakfast was cold, even the bacon and scrambled eggs, the 3 days we stayed it just got more cold each day. I would not stay here in this hotel again. I would definitely not go the this bar again. Good job my daughter and son in law had a nicer hotel and bar which we went back to.

6

Evan

May 27, 2025

·

Stayed 1 night

The hotel feels a little worn and tired and in need of a refresh. Our room was tiny and the bathroom even tinier, but it was a last minute booking so that might have been all that was left. The staff were all super nice and extremely helpful when it came to storing our bicycles. Breakfast was not great, with stale pastries. Location is excellent, right opposite ferry.

8

polina

Oct 5, 2024

·

Stayed 1 night

Nice location, great staff, not pure variety for breakfast

10

Andre

Jun 27, 2024

·

Stayed 1 night

This is at best a 3 star hotel, breakfast is terrible

10

Settimio M

Jun 3, 2025

·

Stayed 2 nights

Perfect location in Bellagio with easy access to the ferry, dining and shopping. Room was decent and bathroom was larger than most (in Italy). Breakfast was very good with many hot and cold options for both food and beverages. The staircase was beautiful but an elevator was available.

8

Kimberly

Oct 9, 2025

·

Stayed 2 nights

The hotel is very pretty and historic-looking, the staff are very friendly and helpful and the breakfast every morning was excellent. We had a nice room looking out to the lake, and as a surprising bonus, the window had automated roll shutters that kept the room dark for sleeping and blocked out any noise. Our only complaint is that the bed was not very comfortable. The mattress was hard and springy and the blankets were very thin. With a new bed and upgraded bedding, I would rate the property as 4 stars.

10

Lisa

Jul 20, 2025

·

Stayed 2 nights

We loved our stay. The view was amazing. The breakfast was delicious and the service was exceptional.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $560	2 $551	3 $521
4 $484	5 $249	6 $235	7 $251	8 $251	9 $209	10 $213
11 $213	12 $209	13 $213	14 $199	15 $202	16 $209	17 $208
18 $197	19 $209	20 $213	21 $213	22 $213	23 $197	24 $207
25 $552	26 $614	27 $614	28 $558	29 $551	30 $614	31 $602

Hotel Excelsior Splendide

Prices for Hotel Excelsior Splendide

Monthly average prices

About this property

Location

Room options

Economy Double Or Twin Room

Standard Triple Room

Standard Double Or Twin Room

Triple Room, Lake View

Double Or Twin Room, Lake View

Guest reviews of Hotel Excelsior Splendide

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Excelsior Splendide

Considering this hotel for your Bellagio trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25 $303	26 $570
27 $240	28	29 $237	30 $237