Hotel de Berne

Staff was excellent. Very friendly and engaging and helped out with my questions. Everyone was hospitable and courteous. They all made my stay pleasant and enjoyable.

the night you cannot sleep because you hear the washing machine working

Firstly, housekeeping was inadequate. The coffee table and used cups were not cleaned, and the tea bags were not replenished. This reflects a lack of basic attention to cleanliness and guest comfort. Secondly, the room was poorly equipped. There was no luggage rack or designated space for luggage, and the bathroom lacked even the most basic amenities such as shelves or holders for toiletries. There was nothing in the shower area to place shampoo or shower gel, which made usage extremely inconvenient. Most concerning, however, was the handling of the tourist tax at checkout. When the staff requested payment, I informed him that I would settle it later. Despite this, and without my consent, the charge was immediately processed on my credit card. This is totally unacceptable and constitutes unauthorised use of my card.

Excellent 😀👍

Great location convenient to the train station and Nice. Room was very small. Request a room on upper floors or facing the back. The noise wasnt bad on the 1st floor with earplugs but just to give a heads up. Front desk guys are awesome