Holiday Inn Reims Centre by IHG
$189
/ night
Avg. for September
Prices for Holiday Inn Reims Centre by IHG
Select dates to see prices and availability
$189
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn Reims Centre by IHG average $126 in January, the cheapest month, and $192 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $126 |
| February | $131 |
| March | $144 |
| April | $162 |
| May | $187 |
| June | $192 |
| July | $159 |
| August | $160 |
| September | $189 |
| October | $166 |
| November | $146 |
| December | $142 |
J
F
M
A
M
J
J
A
Sep · $189
S
O
N
D
Most expensive: June (~$192)
Cheapest: January (~$126)
About this property
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Reims? This hotel has 581 square feet (54 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Dining
Enjoy Italian cuisine at Il Duomo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 82 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Location
Centrally located in Reims, Holiday Inn Reims Centre by IHG (Chambres Rénovées) is within a 15-minute walk of Notre-Dame de Reims and Mars Gate. This hotel is 1.4 mi (2.2 km) from St. Remi Basilica and 1.5 mi (2.4 km) from Mumm.
What's nearby
Manège et Cirque de Reims(0.1 miles)
Subé Fountain(0.2 miles)
Patte d'Oie Park(0.2 miles)
Congress Center(0.2 miles)
Église St-Jacques(0.2 miles)
Square Saint-Jacques(0.3 miles)
Colbert Square(0.4 miles)
Les Hautes Promenades(0.4 miles)
Reims Opera(0.4 miles)
Cours Jean-Baptiste Langlet(0.4 miles)
Museum of Fine Arts(0.4 miles)
Statue of Joan of Arc(0.5 miles)
Hotel Le Vergeur Museum(0.5 miles)
Royal Square(0.5 miles)
Notre-Dame de Reims(0.5 miles)
The preferred airport for Holiday Inn Reims Centre by IHG (Chambres Rénovées) is Paris Charles de Gaulle Airport (CDG)(83.9 miles)
Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Banquet Facilities
Location
46 Rue Buirette, Centre Erlon, Reims, France
Manège et Cirque de Reims (0.1 miles)
Subé Fountain (0.2 miles)
Patte d'Oie Park (0.2 miles)
Congress Center (0.2 miles)
Église St-Jacques (0.2 miles)
Square Saint-Jacques (0.3 miles)
Room options
13
Suite, 1 Bedroom (Living Area)
Room details
1 Queen Bed
Sleeps 4
484 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
10
Premium Room, 1 Queen Bed with Sofa Bed, Balcony
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
291 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
8
Premium Room, 1 Queen Bed, Balcony
Room details
1 Queen Bed
Sleeps 2
280 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
9
Standard Room, 2 Twin Beds
Room details
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
18
Standard Room
Room details
2 Twin Beds
1 King Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
19
Standard Room, 1 Double Bed
Room details
1 Full Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Holiday Inn Reims Centre by IHG
8.3
Very good
Based on 1,906 verified reviews
Who stays here?
Business
17%
Couple
53%
Family
16%
Group
11%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across reviews of Holiday Inn Reims Centre by IHG, travelers praise the central location and clean, comfortable rooms, while noting recurring issues with tight parking, occasional street noise, and intermittent problems with air conditioning and maintenance.
Read moreWas this helpful?
What guests think
Across reviews of Holiday Inn Reims Centre by IHG, travelers praise the central location and clean, comfortable rooms, while noting recurring issues with tight parking, occasional street noise, and intermittent problems with air conditioning and maintenance.
Many guests enjoy the rooftop terrace for breakfast and views, but some report limited selection or inconsistent quality, and the bar/restaurant may be closed on Sundays. Service is often friendly and helpful, though a few guests experienced slow responses or poor resolution to room issues. Expect a convenient city-base with good comforts and some urban trade-offs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Rooftop terrace, bar and restaurant are appreciated for city views. On-site underground parking exists but is very limited, tight and uses a car lift, and elevators can be slow or out of service.
Related guest reviews
8
Claudia
Aug 14, 2025
·
Stayed 1 night
Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time
Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time
10
PAUL
Jun 29, 2025
·
Stayed 2 nights
Very good location close to the heart of Reims. Roof top bar and restaurant was a nice bonus too.
Very good location close to the heart of Reims. Roof top bar and restaurant was a nice bonus too.
8
R A
Jul 1, 2023
·
Stayed 1 night
Good Hotel but to say the parking is tight would be an understatement particularly if you are directed to the lower floor via the cae lift !!! Restaurant is superb and more than makes up for the parking
Good Hotel but to say the parking is tight would be an understatement particularly if you are directed to the lower floor via the cae lift !!! Restaurant is superb and more than makes up for the parking
8
David
Apr 11, 2023
·
Stayed 3 nights
Great location in Reims only downside was hotel parking was shocking tiny spaces and so arkward to try and get a car in and very limited I would park elsewhere
Great location in Reims only downside was hotel parking was shocking tiny spaces and so arkward to try and get a car in and very limited I would park elsewhere
6
aline
Jul 25, 2022
·
Stayed 1 night
Hotel bien situé pres du centre ville. Dommage qu unascenseur en panne sur 2 vous oblige a attendre tres longtemps pour vos déplacements. Un bruit incessant dans la chambre jusque 23 h venant d une machinerie de l ascenseur vous gache votre soirée.....signalement fait a 19h pour lequel on vous repond a la réception nous ne pouvons rien faire.......
Hotel bien situé pres du centre ville. Dommage qu unascenseur en panne sur 2 vous oblige a attendre tres longtemps pour vos déplacements. Un bruit incessant dans la chambre jusque 23 h venant d une machinerie de l ascenseur vous gache votre soirée.....signalement fait a 19h pour lequel on vous repond a la réception nous ne pouvons rien faire.......
10
Elaine
Jul 11, 2023
·
Stayed 1 night
Lovely hotel with friendly helpful staff. Below ground parking and car lift a little scary but handy to have available.
Lovely hotel with friendly helpful staff. Below ground parking and car lift a little scary but handy to have available.
8
Jeannette
Apr 17, 2023
·
Stayed 1 night
Super godt beliggende midt i byen. Morgenbuffet var absolut bedre end forventet, og indtages på toppen af hotellet med en flot udsigt over byen. Hvis parkeringskælder skal bruges, så skal man være god til at bakke. Det foregår med elevator i en meget snæver kælder.
Super godt beliggende midt i byen. Morgenbuffet var absolut bedre end forventet, og indtages på toppen af hotellet med en flot udsigt over byen. Hvis parkeringskælder skal bruges, så skal man være god til at bakke. Det foregår med elevator i en meget snæver kælder.
10
André
Feb 27, 2023
·
Stayed 2 nights
L’hôtel est parfaitement situé à proximité d’un piétonnier et du centre. L’accès en voiture est aisé. Il y a de nombreux restaurants, brasseries et commerces. Attention….seulement 2 bornes de recharge pour véhicule électrique (dont une hors service lors de notre visite) !!!!
L’hôtel est parfaitement situé à proximité d’un piétonnier et du centre. L’accès en voiture est aisé. Il y a de nombreux restaurants, brasseries et commerces. Attention….seulement 2 bornes de recharge pour véhicule électrique (dont une hors service lors de notre visite) !!!!
10
Anne
Aug 3, 2025
·
Stayed 1 night
Central location. Limited undrrgtound parking. Clean, large and comfortable rooms. Lovely roof bar and terrace.
Central location. Limited undrrgtound parking. Clean, large and comfortable rooms. Lovely roof bar and terrace.
10
Claudia
Aug 13, 2025
·
Stayed 1 night
The property is in middle of the city centre and not easy to drive to, but ok. Also, parking is not possible in their car park for most of the car because is underground and narrow . Otherwise, the hotel is clean and lovely
The property is in middle of the city centre and not easy to drive to, but ok. Also, parking is not possible in their car park for most of the car because is underground and narrow . Otherwise, the hotel is clean and lovely
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms are frequently described as clean and well kept. However, some guests reported lapses, including unpleasant odors, mold, a roach sighting, and missed details like an uncleared room or debris under the bed.
Related guest reviews
10
Florence
Apr 22, 2023
·
Stayed 2 nights
Cleanliness
Cleanliness
4
William
Jun 9, 2025
·
Stayed 2 nights
Would not recommend! We had to leave one day earlier because we saw a roach on the wall of our room!
Would not recommend! We had to leave one day earlier because we saw a roach on the wall of our room!
6
Jennifer
Sep 10, 2025
·
Stayed 3 nights
We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.
We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.
8
Alexandra
Oct 26, 2024
·
Stayed 2 nights
I really appreciate it the spacious rooms and the central location. Unfortunately we found a large piece of glass under the bed which means the cleaning crew did not do a thorough job. If anyone had accidentally stepped on it, it would most likely have ended up in a trip to the hospital to get stitches. I showed it to the staff at the front desk and all I got was an “oh, I am sorry “.
I really appreciate it the spacious rooms and the central location. Unfortunately we found a large piece of glass under the bed which means the cleaning crew did not do a thorough job. If anyone had accidentally stepped on it, it would most likely have ended up in a trip to the hospital to get stitches. I showed it to the staff at the front desk and all I got was an “oh, I am sorry “.
10
Thomas
Nov 16, 2025
·
Stayed 2 nights
Room was very clean. Great locwtion. Awesome service.
Room was very clean. Great locwtion. Awesome service.
10
Niclas
Apr 15, 2022
·
Stayed 4 nights
Hotellet var rent, nyrenoverat, städningen var utmärkt, frukosten var utmärkt, personalen tillmötesgående, middagen var utmärkt. Läge tvar utmärkt, nära till restuaranger, shopping och sevärdheter, centrum. Priset på rummet var bra.
Hotellet var rent, nyrenoverat, städningen var utmärkt, frukosten var utmärkt, personalen tillmötesgående, middagen var utmärkt. Läge tvar utmärkt, nära till restuaranger, shopping och sevärdheter, centrum. Priset på rummet var bra.
10
Lesly Jeanne
May 7, 2025
·
Stayed 2 nights
Clean and comfortable room. The rain shower had great pressure. The elevator was slow so plan ahead. The location is the best! Walkable to the city center, cafes & restaurants, the cathedral, grocery store (small bottle of water is.67) and the train station. Staff was very pleasant. The water in the room is €3!!! Coffee station in the room is not plentiful, but there is a Starbucks around the corner. I would stay here again! 🙌🙌🙌
Clean and comfortable room. The rain shower had great pressure. The elevator was slow so plan ahead. The location is the best! Walkable to the city center, cafes & restaurants, the cathedral, grocery store (small bottle of water is.67) and the train station. Staff was very pleasant. The water in the room is €3!!! Coffee station in the room is not plentiful, but there is a Starbucks around the corner. I would stay here again! 🙌🙌🙌
10
Michael
Dec 23, 2024
·
Stayed 1 night
Hotel très bien situé, très propre. L’accueil etait très cordial et le petit déjeuner diversifié. Je recommande !
Hotel très bien situé, très propre. L’accueil etait très cordial et le petit déjeuner diversifié. Je recommande !
10
Andrew
Sep 18, 2025
·
Stayed 1 night
Clean nice and well situated. Staff is great. Room was clean and well managed.
Clean nice and well situated. Staff is great. Room was clean and well managed.
2
Catherine
Sep 22, 2025
·
Stayed 2 nights
This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.
This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and comfortable with good beds and family options. Some guests found them dated or noisy and reported ineffective air conditioning or hot water issues, and sofa beds can make space tight.
Related guest reviews
6
Mark
Jun 5, 2023
·
Stayed 2 nights
Stayed in a room with separate living area. Hotel was very conveniently located, close to main station and a supermarket, as well as shopping and dining options. Staff were friendly. Room was very spacious. Decor rather drab. Hotel air conditioning was not effective. Possibly a central system not yet switched over to cooling mode for the pending summer months?
Stayed in a room with separate living area. Hotel was very conveniently located, close to main station and a supermarket, as well as shopping and dining options. Staff were friendly. Room was very spacious. Decor rather drab. Hotel air conditioning was not effective. Possibly a central system not yet switched over to cooling mode for the pending summer months?
10
Jennifer
Sep 5, 2024
·
Stayed 1 night
Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.
Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.
8
Bernard
Apr 25, 2025
·
Stayed 1 night
Quite normal and standard hotelroom . Good for 1 night. Quite noisy because on the 7th restaurant....
Quite normal and standard hotelroom . Good for 1 night. Quite noisy because on the 7th restaurant....
6
Kay
Jan 7, 2024
·
Stayed 1 night
Dated property, leaking sink, leaking coffee machine. When sofa bed is open, there is almost no room left..
Dated property, leaking sink, leaking coffee machine. When sofa bed is open, there is almost no room left..
10
Marine
Nov 9, 2025
·
Stayed 1 night
Chambre spacieux et propre, accueil charmant, literie confortable.
Chambre spacieux et propre, accueil charmant, literie confortable.
6
Chris
Aug 31, 2025
·
Stayed 2 nights
Fine as a quick stop-over but otherwise quite basic and despite claiming to have been recently renovated, for the €€€ paid, it’s very basic and already quite tired looking. They do offer convenient family rooms, and the beds were fine, but I’d only return if there wasn’t another alternative.
Fine as a quick stop-over but otherwise quite basic and despite claiming to have been recently renovated, for the €€€ paid, it’s very basic and already quite tired looking. They do offer convenient family rooms, and the beds were fine, but I’d only return if there wasn’t another alternative.
10
Hansjoerg
Aug 25, 2025
·
Stayed 1 night
Sehr schönes Hotel in der Innenstadt. Zimmer sind recht geräumig
Sehr schönes Hotel in der Innenstadt. Zimmer sind recht geräumig
10
John
Sep 30, 2025
·
Stayed 1 night
Good size rooms for families
Good size rooms for families
10
Rachel
Jun 7, 2024
·
Stayed 2 nights
Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights
Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights
4
Iain
Feb 21, 2023
·
Stayed 1 night
The room was very hot and the air conditioning in the room wasnt working so we had to have the window open. There was a lot of noise from the street outside as it was a Saturday night - people shouting and screaming outside our window till 5am In the morning when I complained about the air conditioning the receptionist said that they turn it off during winter! Tried all settings and had it on minimum but it kept pumping out hot air. Issue with hot water too. Took ages to warm up and was only luke warm after running for 10 mins. My daughters room also had issues. Shower was blocked so overflowed and the room smelt damp so this obviously wasnt a one off event.
The room was very hot and the air conditioning in the room wasnt working so we had to have the window open. There was a lot of noise from the street outside as it was a Saturday night - people shouting and screaming outside our window till 5am In the morning when I complained about the air conditioning the receptionist said that they turn it off during winter! Tried all settings and had it on minimum but it kept pumping out hot air. Issue with hot water too. Took ages to warm up and was only luke warm after running for 10 mins. My daughters room also had issues. Shower was blocked so overflowed and the room smelt damp so this obviously wasnt a one off event.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are generally friendly and helpful, with several mentions of warm welcomes and assistance. A few reviews cite slow responses or poor handling of room problems.
Related guest reviews
10
Michele
Jul 17, 2025
·
Stayed 2 nights
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
10
Catherine
Jan 28, 2024
·
Stayed 1 night
This is a lovely hotel, the reception staff are so helpful, they went above and beyond what you would expect
This is a lovely hotel, the reception staff are so helpful, they went above and beyond what you would expect
6
Jennifer
Sep 10, 2025
·
Stayed 3 nights
We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.
We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.
6
Wendy
Oct 11, 2025
·
Stayed 1 night
As good as a chain hotel is expected to be in such a small town. Check in experience could be a bit more friendlier.
As good as a chain hotel is expected to be in such a small town. Check in experience could be a bit more friendlier.
10
Elizabeth Leigh
Sep 4, 2023
·
Stayed 4 nights
Could not have been happier with my stay! Convenient location, clean and quiet room, great breakfast, the staff was amazing~ a special shout out to the lady who works at the breakfast Buffett, made us feel right at home. Would definitely stay there again!
Could not have been happier with my stay! Convenient location, clean and quiet room, great breakfast, the staff was amazing~ a special shout out to the lady who works at the breakfast Buffett, made us feel right at home. Would definitely stay there again!
10
Lionel
Dec 21, 2025
·
Stayed 1 night
Personnel accueillant, la chambre était déjà prête le matin, on a pu déposer nos valises des notre arrivée.
Personnel accueillant, la chambre était déjà prête le matin, on a pu déposer nos valises des notre arrivée.
10
Aaron
Nov 7, 2025
·
Stayed 1 night
Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.
Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.
6
ZYANYA
Mar 29, 2023
·
Stayed 2 nights
They have to improve the care of the services that you may need. I stayed for five days, and in that time, nobody could fix the air conditioning, and nobody offered to change the room. Just like I left laundry, and they never washed it.
They have to improve the care of the services that you may need. I stayed for five days, and in that time, nobody could fix the air conditioning, and nobody offered to change the room. Just like I left laundry, and they never washed it.
2
Catherine
Sep 22, 2025
·
Stayed 2 nights
This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.
This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.
10
Tom
Dec 9, 2025
·
Stayed 1 night
Great location and friendly staff made the teip so much better
Great location and friendly staff made the teip so much better
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Very central and walkable to the train station, cathedral and restaurants. The lively area can bring street noise at night and driving access or on-site parking can be tricky.
Related guest reviews
10
Vladimir
May 21, 2025
·
Stayed 1 night
Very good hotel, great location in the center of Rheims. Major historic landmarks, old town, lots of restaurants and shops are in a walking distance.
Very good hotel, great location in the center of Rheims. Major historic landmarks, old town, lots of restaurants and shops are in a walking distance.
8
Sarah
Jun 9, 2025
·
Stayed 2 nights
The hotel was in a great location. Near restaurants, bars e.t.c. We couldn’t park at the hotel as it was full but the staff directed us to parking nearby that wasn’t too expensive. The only downside was that there was not hot water in the mornings to shower. But there was hot water in the evening.
The hotel was in a great location. Near restaurants, bars e.t.c. We couldn’t park at the hotel as it was full but the staff directed us to parking nearby that wasn’t too expensive. The only downside was that there was not hot water in the mornings to shower. But there was hot water in the evening.
10
Michele
Jul 17, 2025
·
Stayed 2 nights
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
10
Jennifer
Sep 5, 2024
·
Stayed 1 night
Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.
Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.
10
karen
Aug 27, 2024
·
Stayed 1 night
Great stop over, a real buzzing city. Hotel situated right in the centre. Very dog friendly.
Great stop over, a real buzzing city. Hotel situated right in the centre. Very dog friendly.
10
Rachel
Jun 7, 2024
·
Stayed 2 nights
Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights
Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights
10
Asita
Dec 28, 2025
·
Stayed 1 night
Belle chambre. Hôtel bien situé au centre.
Belle chambre. Hôtel bien situé au centre.
8
Michel
Sep 7, 2025
·
Stayed 1 night
Hôtel de bon niveau conforme à nos attentes. Seul bémol : les places de parking sont limitées, exiguës et difficiles d’accès pour les grands véhicules. Privilégier le parking couvert public à proximité.
Hôtel de bon niveau conforme à nos attentes. Seul bémol : les places de parking sont limitées, exiguës et difficiles d’accès pour les grands véhicules. Privilégier le parking couvert public à proximité.
8
N
Jul 18, 2025
·
Stayed 3 nights
Easy to walk to the center of Reims.
Easy to walk to the center of Reims.
10
Bjorn
Jul 27, 2025
·
Stayed 3 nights
Hotellet generellt bra men tyvärr stördes nattsömnen av en högljudd nattklubb mitt emot!
Hotellet generellt bra men tyvärr stördes nattsömnen av en högljudd nattklubb mitt emot!
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised for quality and a rooftop setting with views. Others found the selection limited or food temperatures inconsistent, and the bar/restaurant may be closed on Sundays.
Related guest reviews
8
Fernando
Dec 19, 2021
·
Stayed 2 nights
Hotel bem localizado, quarto razoável, cama confortável, bom chuveiro, bom café da manhã, no segundo dia estavam faltando alguns itens e alguns produtos frios.Equipe atenciosa.O restaurante é bom, não ótimo. No geral foi bom.
Hotel bem localizado, quarto razoável, cama confortável, bom chuveiro, bom café da manhã, no segundo dia estavam faltando alguns itens e alguns produtos frios.Equipe atenciosa.O restaurante é bom, não ótimo. No geral foi bom.
8
Claudia
Aug 14, 2025
·
Stayed 1 night
Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time
Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time
6
Adam
Jun 3, 2024
·
Stayed 2 nights
Overall, a decent hotel - standard business hotel facilities. Breakfast is quite poor - limited choice.
Overall, a decent hotel - standard business hotel facilities. Breakfast is quite poor - limited choice.
10
Michele
Jul 17, 2025
·
Stayed 2 nights
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.
4
Dan
Sep 10, 2023
·
Stayed 3 nights
The staff were very helpful. Room service was great. Location is the best. Their air conditioning is non-existent. It was 90 degrees outside and about the same in the unit. The say it’s working but it’s not, it was miserable. The breakfast buffet is just terrible. One morning the eggs were way over cooked and the next day they were raw and loose uneatable. One day the sausage and bacon were literally burnt and the next day the sausage was good but the bacon was raw and undercooked. By our last day we could hardly get ourselves to go down and eat before we left the hotel. We are long time loyal Holiday Inn customers. This was far from what we usually experience. This place was dirty and really unkept. I was surprised that Holiday Inn folks allow this place to be a part of their group. While there we
The staff were very helpful. Room service was great. Location is the best. Their air conditioning is non-existent. It was 90 degrees outside and about the same in the unit. The say it’s working but it’s not, it was miserable. The breakfast buffet is just terrible. One morning the eggs were way over cooked and the next day they were raw and loose uneatable. One day the sausage and bacon were literally burnt and the next day the sausage was good but the bacon was raw and undercooked. By our last day we could hardly get ourselves to go down and eat before we left the hotel. We are long time loyal Holiday Inn customers. This was far from what we usually experience. This place was dirty and really unkept. I was surprised that Holiday Inn folks allow this place to be a part of their group. While there we
10
Tiffany
Mar 28, 2025
·
Stayed 1 night
We had a wonderful stay. The restaurant and bar are wonderful with an amazing view!
We had a wonderful stay. The restaurant and bar are wonderful with an amazing view!
6
Robin
Aug 15, 2023
·
Stayed 3 nights
Can't believe a 4star hotel has no bar or restaurant open on a Sunday, very poor service there.
Can't believe a 4star hotel has no bar or restaurant open on a Sunday, very poor service there.
10
Peter
Nov 3, 2025
·
Stayed 2 nights
Godt hotel med en god placering i forhold til at bevæge sig rundt i byen. Normalt spiser vi aldrig morgenmad , men her fik man lyst til det, og det fortryder man kun hvis ikke man gør det :-)
Godt hotel med en god placering i forhold til at bevæge sig rundt i byen. Normalt spiser vi aldrig morgenmad , men her fik man lyst til det, og det fortryder man kun hvis ikke man gør det :-)
10
Aaron
Nov 7, 2025
·
Stayed 1 night
Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.
Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.
10
Yvette
Dec 26, 2024
·
Stayed 1 night
This property is great. The breakfast buffet is very good with a variety of food. The hotel is close to shopping, restaurants and has a public parking near by. The pedestrian street near the hotel makes it attractive. We booked 2 rooms with a connecting door. We felt like home.
This property is great. The breakfast buffet is very good with a variety of food. The hotel is close to shopping, restaurants and has a public parking near by. The pedestrian street near the hotel makes it attractive. We booked 2 rooms with a connecting door. We felt like home.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Mårten
Aug 18, 2026
·
Stayed 1 night
Very clean and in good condition. Convenient and safe parking. Beautiful rooftop terrace for breakfast. Excellent location in Reims.
Very clean and in good condition. Convenient and safe parking. Beautiful rooftop terrace for breakfast. Excellent location in Reims.
4
Maryluce
Jul 1, 2026
·
Stayed 1 night
The hotel in itself was not an issue. It was the fact that no where whilst booking, did it indicate that contrary to advertised. On a Sunday there is no restaurant, no bar, no room service and the advertised minibar was there but empty not even a bottle of water. So for a traveller arriving tired thirsty and hungry, it was a disastrous stay.
The hotel in itself was not an issue. It was the fact that no where whilst booking, did it indicate that contrary to advertised. On a Sunday there is no restaurant, no bar, no room service and the advertised minibar was there but empty not even a bottle of water. So for a traveller arriving tired thirsty and hungry, it was a disastrous stay.
10
Russell
Jun 28, 2026
·
Stayed 3 nights
Perfect location in Reims to explore all the champagne houses!
Perfect location in Reims to explore all the champagne houses!
10
Lisa
Jun 11, 2026
·
Stayed 2 nights
Loved this place! Close to everything. Highly recommend
Loved this place! Close to everything. Highly recommend
10
Leanne
May 24, 2026
·
Stayed 3 nights
.
.
FAQs about Holiday Inn Reims Centre by IHG
Is parking available at the hotel?
Self parking is available on-site for a fee of EUR 17 per night. Please note that parking is limited and height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 18 per person.
Are pets allowed at the hotel?
Pets are allowed at the hotel with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features does the hotel offer for guests with disabilities?
The hotel has limited wheelchair accessibility, including some accessible public areas and facilities. Step-free entrances are available.
Where is the hotel located in relation to local attractions?
The hotel is centrally located in Reims, just a 6-minute walk from Place Drouet d’Erlon and a 10-minute walk from Notre-Dame de Reims. It is also close to several attractions such as Mars Gate (0.6 mi) and St. Remi Basilica (1.4 mi).
What are the policies for guests staying with children?
Children 18 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: 172.8833532831879USD
- 2026-09-21: 165.28250817135623USD
- 2026-09-22: 165.28250817135623USD
- 2026-09-23: NO DATA
- 2026-09-24: 320.6851789159546USD
- 2026-09-25: 253.93706373277286USD
- 2026-09-26: NO DATA
- 2026-09-27: NO DATA
- 2026-09-28: 253.93706373277286USD
- 2026-09-29: 154.07798885958863USD
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: NO DATA
- 2026-10-03: 286.7482872076416USD
- 2026-10-04: 152.98403476434328USD
- 2026-10-05: 177.58836346823122USD
- 2026-10-06: 176.0391986623688USD
- 2026-10-07: NO DATA
- 2026-10-08: NO DATA
- 2026-10-09: 227.98109700103763USD
- 2026-10-10: NO DATA
- 2026-10-11: 162.0675202101288USD
- 2026-10-12: 161.05884268615725USD
- 2026-10-13: 189.55675094705202USD
- 2026-10-14: 227.98109700103763USD
- 2026-10-15: 227.98109700103763USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 131.10810153283694USD
- 2026-10-19: 138.08895535940553USD
- 2026-10-20: 137.30398233425143USD
- 2026-10-21: 154.07798885958863USD
- 2026-10-22: 151.08192116287233USD
- 2026-10-23: 165.05359961511232USD
- 2026-10-24: NO DATA
- 2026-10-25: 157.07405655630495USD
- 2026-10-26: 133.58286261646273USD
- 2026-10-27: 128.11203383612062USD
- 2026-10-28: 135.09287891637422USD
- 2026-10-29: 133.58286261646273USD
- 2026-10-30: 154.07798885958863USD
- 2026-10-31: 193.7356003141785USD
- 2026-11-01: 118.22380869327546USD
- 2026-11-02: 118.22380869327546USD
- 2026-11-03: 118.22380869327546USD
- 2026-11-04: 142.49715059852602USD
- 2026-11-05: 141.08502305612183USD
- 2026-11-06: 146.0784779636307USD
- 2026-11-07: 151.32561099147034USD
- 2026-11-08: 116.83242741005708USD
- 2026-11-09: 118.22380869327546USD
- 2026-11-10: 118.22380869327546USD
- 2026-11-11: 121.11121217240144USD
- 2026-11-12: 123.2931553760605USD
- 2026-11-13: 132.16992166676332USD
- 2026-11-14: 143.09238981233216USD
- 2026-11-15: 124.10727986911775USD
- 2026-11-16: 122.21456855627443USD
- 2026-11-17: 135.6645380649338USD
- 2026-11-18: 125.2130414896164USD
- 2026-11-19: 120.86634159127809USD
- 2026-11-20: 147.83098584698487USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 21 per person
- Covered self parking fee: EUR 17 per night
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-Smoking Rooms
Business Center
Room Service
Banquet Facilities
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Electric Car charging station
Parking (Limited)
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi
Activities
Terrace