Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 17 per night. Please note that parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee of approximately EUR 18 per person.

Are pets allowed at the hotel?

Pets are allowed at the hotel with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The hotel has limited wheelchair accessibility, including some accessible public areas and facilities. Step-free entrances are available.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Reims, just a 6-minute walk from Place Drouet d’Erlon and a 10-minute walk from Notre-Dame de Reims. It is also close to several attractions such as Mars Gate (0.6 mi) and St. Remi Basilica (1.4 mi).

What are the policies for guests staying with children?

Children 18 years old and younger can stay for free when occupying the parent's or guardian's room, using existing bedding.

Holiday Inn Reims Centre Hotel - Comfort & Views

Average nightly price at Holiday Inn Reims Centre by IHG by month, last 12 months (USD)
Month	Average price
January	$126
February	$131
March	$144
April	$162
May	$187
June	$192
July	$159
August	$153
September	$190
October	$166
November	$146
December	$142

What guests think

Across reviews of Holiday Inn Reims Centre by IHG, travelers praise the central location and clean, comfortable rooms, while noting recurring issues with tight parking, occasional street noise, and intermittent problems with air conditioning and maintenance.

Many guests enjoy the rooftop terrace for breakfast and views, but some report limited selection or inconsistent quality, and the bar/restaurant may be closed on Sundays. Service is often friendly and helpful, though a few guests experienced slow responses or poor resolution to room issues. Expect a convenient city-base with good comforts and some urban trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop terrace, bar and restaurant are appreciated for city views. On-site underground parking exists but is very limited, tight and uses a car lift, and elevators can be slow or out of service.

Related guest reviews

8

Claudia

Aug 14, 2025

·

Stayed 1 night

Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time

10

PAUL

Jun 29, 2025

·

Stayed 2 nights

Very good location close to the heart of Reims. Roof top bar and restaurant was a nice bonus too.

8

R A

Jul 1, 2023

·

Stayed 1 night

Good Hotel but to say the parking is tight would be an understatement particularly if you are directed to the lower floor via the cae lift !!! Restaurant is superb and more than makes up for the parking

8

David

Apr 11, 2023

·

Stayed 3 nights

Great location in Reims only downside was hotel parking was shocking tiny spaces and so arkward to try and get a car in and very limited I would park elsewhere

6

aline

Jul 25, 2022

·

Stayed 1 night

Hotel bien situé pres du centre ville. Dommage qu unascenseur en panne sur 2 vous oblige a attendre tres longtemps pour vos déplacements. Un bruit incessant dans la chambre jusque 23 h venant d une machinerie de l ascenseur vous gache votre soirée.....signalement fait a 19h pour lequel on vous repond a la réception nous ne pouvons rien faire.......

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10

Elaine

Jul 11, 2023

·

Stayed 1 night

Lovely hotel with friendly helpful staff. Below ground parking and car lift a little scary but handy to have available.

8

Jeannette

Apr 17, 2023

·

Stayed 1 night

Super godt beliggende midt i byen. Morgenbuffet var absolut bedre end forventet, og indtages på toppen af hotellet med en flot udsigt over byen. Hvis parkeringskælder skal bruges, så skal man være god til at bakke. Det foregår med elevator i en meget snæver kælder.

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10

André

Feb 27, 2023

·

Stayed 2 nights

L’hôtel est parfaitement situé à proximité d’un piétonnier et du centre. L’accès en voiture est aisé. Il y a de nombreux restaurants, brasseries et commerces. Attention….seulement 2 bornes de recharge pour véhicule électrique (dont une hors service lors de notre visite) !!!!

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10

Anne

Aug 3, 2025

·

Stayed 1 night

Central location. Limited undrrgtound parking. Clean, large and comfortable rooms. Lovely roof bar and terrace.

10

Claudia

Aug 13, 2025

·

Stayed 1 night

The property is in middle of the city centre and not easy to drive to, but ok. Also, parking is not possible in their car park for most of the car because is underground and narrow . Otherwise, the hotel is clean and lovely

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are frequently described as clean and well kept. However, some guests reported lapses, including unpleasant odors, mold, a roach sighting, and missed details like an uncleared room or debris under the bed.

Related guest reviews

10

Florence

Apr 22, 2023

·

Stayed 2 nights

Cleanliness

4

William

Jun 9, 2025

·

Stayed 2 nights

Would not recommend! We had to leave one day earlier because we saw a roach on the wall of our room!

6

Jennifer

Sep 10, 2025

·

Stayed 3 nights

We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.

8

Alexandra

Oct 26, 2024

·

Stayed 2 nights

I really appreciate it the spacious rooms and the central location. Unfortunately we found a large piece of glass under the bed which means the cleaning crew did not do a thorough job. If anyone had accidentally stepped on it, it would most likely have ended up in a trip to the hospital to get stitches. I showed it to the staff at the front desk and all I got was an “oh, I am sorry “.

10

Thomas

Nov 16, 2025

·

Stayed 2 nights

Room was very clean. Great locwtion. Awesome service.

10

Niclas

Apr 15, 2022

·

Stayed 4 nights

Hotellet var rent, nyrenoverat, städningen var utmärkt, frukosten var utmärkt, personalen tillmötesgående, middagen var utmärkt. Läge tvar utmärkt, nära till restuaranger, shopping och sevärdheter, centrum. Priset på rummet var bra.

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10

Lesly Jeanne

May 7, 2025

·

Stayed 2 nights

Clean and comfortable room. The rain shower had great pressure. The elevator was slow so plan ahead. The location is the best! Walkable to the city center, cafes & restaurants, the cathedral, grocery store (small bottle of water is.67) and the train station. Staff was very pleasant. The water in the room is €3!!! Coffee station in the room is not plentiful, but there is a Starbucks around the corner. I would stay here again! 🙌🙌🙌

10

Michael

Dec 23, 2024

·

Stayed 1 night

Hotel très bien situé, très propre. L’accueil etait très cordial et le petit déjeuner diversifié. Je recommande !

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10

Andrew

Sep 18, 2025

·

Stayed 1 night

Clean nice and well situated. Staff is great. Room was clean and well managed.

2

Catherine

Sep 22, 2025

·

Stayed 2 nights

This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with good beds and family options. Some guests found them dated or noisy and reported ineffective air conditioning or hot water issues, and sofa beds can make space tight.

Related guest reviews

6

Mark

Jun 5, 2023

·

Stayed 2 nights

Stayed in a room with separate living area. Hotel was very conveniently located, close to main station and a supermarket, as well as shopping and dining options. Staff were friendly. Room was very spacious. Decor rather drab. Hotel air conditioning was not effective. Possibly a central system not yet switched over to cooling mode for the pending summer months?

10

Jennifer

Sep 5, 2024

·

Stayed 1 night

Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.

8

Bernard

Apr 25, 2025

·

Stayed 1 night

Quite normal and standard hotelroom . Good for 1 night. Quite noisy because on the 7th restaurant....

6

Kay

Jan 7, 2024

·

Stayed 1 night

Dated property, leaking sink, leaking coffee machine. When sofa bed is open, there is almost no room left..

10

Marine

Nov 9, 2025

·

Stayed 1 night

Chambre spacieux et propre, accueil charmant, literie confortable.

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6

Chris

Aug 31, 2025

·

Stayed 2 nights

Fine as a quick stop-over but otherwise quite basic and despite claiming to have been recently renovated, for the €€€ paid, it’s very basic and already quite tired looking. They do offer convenient family rooms, and the beds were fine, but I’d only return if there wasn’t another alternative.

10

Hansjoerg

Aug 25, 2025

·

Stayed 1 night

Sehr schönes Hotel in der Innenstadt. Zimmer sind recht geräumig

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10

John

Sep 30, 2025

·

Stayed 1 night

Good size rooms for families

10

Rachel

Jun 7, 2024

·

Stayed 2 nights

Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights

4

Iain

Feb 21, 2023

·

Stayed 1 night

The room was very hot and the air conditioning in the room wasnt working so we had to have the window open. There was a lot of noise from the street outside as it was a Saturday night - people shouting and screaming outside our window till 5am In the morning when I complained about the air conditioning the receptionist said that they turn it off during winter! Tried all settings and had it on minimum but it kept pumping out hot air. Issue with hot water too. Took ages to warm up and was only luke warm after running for 10 mins. My daughters room also had issues. Shower was blocked so overflowed and the room smelt damp so this obviously wasnt a one off event.

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Service

Staff are generally friendly and helpful, with several mentions of warm welcomes and assistance. A few reviews cite slow responses or poor handling of room problems.

Related guest reviews

10

Michele

Jul 17, 2025

·

Stayed 2 nights

Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.

10

Catherine

Jan 28, 2024

·

Stayed 1 night

This is a lovely hotel, the reception staff are so helpful, they went above and beyond what you would expect

6

Jennifer

Sep 10, 2025

·

Stayed 3 nights

We stayed at this hotel because it’s the only decent one in Reims that can accommodate 3 ppl in a room. In terms of location it is wonderful. Walkable to train station and all around Reims Centre. The hotel is advertised as renovated, however that is outdated now. Rooms are tired and getting very worn. Upon arrival the room we were given was dirty, and not properly turned over (towels were not replenished in bathroom). Our room was switched. It was better however when we went to shower, the shower gel was completely empty. When I called down to get some more, I was placed on hold for 3 minutes then hung up on. When I called back they said they were too busy and could only come up in 15 minutes. So I went down to get it myself. I stayed in this hotel last year and loved it which is why we went back. Not sure if there was a turnover in staff or management, but the overall could use a refresh. I would not stay here again.

6

Wendy

Oct 11, 2025

·

Stayed 1 night

As good as a chain hotel is expected to be in such a small town. Check in experience could be a bit more friendlier.

10

Elizabeth Leigh

Sep 4, 2023

·

Stayed 4 nights

Could not have been happier with my stay! Convenient location, clean and quiet room, great breakfast, the staff was amazing~ a special shout out to the lady who works at the breakfast Buffett, made us feel right at home. Would definitely stay there again!

10

Lionel

Dec 21, 2025

·

Stayed 1 night

Personnel accueillant, la chambre était déjà prête le matin, on a pu déposer nos valises des notre arrivée.

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10

Aaron

Nov 7, 2025

·

Stayed 1 night

Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.

6

ZYANYA

Mar 29, 2023

·

Stayed 2 nights

They have to improve the care of the services that you may need. I stayed for five days, and in that time, nobody could fix the air conditioning, and nobody offered to change the room. Just like I left laundry, and they never washed it.

2

Catherine

Sep 22, 2025

·

Stayed 2 nights

This hotel was a huge disappointment. From the moment we walked in, the room smelled strongly of sewage, making it extremely unpleasant to be in. We had booked two rooms, and one of them — for some reason — was an accessible room, even though we hadn’t requested one. I'm not sure why we were assigned it, but it was in terrible condition. The bathroom had a shower that was full of black mold. It was shocking and completely unacceptable for any hotel to allow guests to stay in such conditions. When I approached the front desk to ask for a room change, I was told the hotel was fully booked and there was nothing they could do. No apology, no real effort to resolve the issue. Later, the manager came with me to inspect the room. Instead of taking the situation seriously, she claimed the black mold was just something stuck in the caulking — clearly trying to downplay a serious hygiene issue. To make matters worse, she offered us two glasses of champagne on the rooftop, as if that would make up for being placed in a moldy, foul-smelling room. It felt dismissive, unprofessional, and completely inadequate given the circumstances. The entire experience was frustrating, uncomfortable, and far below what you'd expect for the price. The lack of cleanliness, poor customer service, and how our concerns were handled made this one of the worst hotel stays I’ve ever had. I would never return and definitely wouldn’t recommend this place to anyone.

10

Tom

Dec 9, 2025

·

Stayed 1 night

Great location and friendly staff made the teip so much better

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AI-generated summary based on recent guest reviews

Location

Very central and walkable to the train station, cathedral and restaurants. The lively area can bring street noise at night and driving access or on-site parking can be tricky.

Related guest reviews

10

Vladimir

May 21, 2025

·

Stayed 1 night

Very good hotel, great location in the center of Rheims. Major historic landmarks, old town, lots of restaurants and shops are in a walking distance.

8

Sarah

Jun 9, 2025

·

Stayed 2 nights

The hotel was in a great location. Near restaurants, bars e.t.c. We couldn’t park at the hotel as it was full but the staff directed us to parking nearby that wasn’t too expensive. The only downside was that there was not hot water in the mornings to shower. But there was hot water in the evening.

10

Michele

Jul 17, 2025

·

Stayed 2 nights

Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.

10

Jennifer

Sep 5, 2024

·

Stayed 1 night

Great hotel. Renovated as described. We had a family suite which was very comfortable for 3 adults. FANTASTIC location. 5 minute walk from Reims Centre train station. Just down the street from the famous Place d'Erlon which is full of food and shops. 10-15 minute walk to all the famous sites such as the Cathedra, Opera House, Place Royal... and major shopping district. Would definitely stay here again.

10

karen

Aug 27, 2024

·

Stayed 1 night

Great stop over, a real buzzing city. Hotel situated right in the centre. Very dog friendly.

10

Rachel

Jun 7, 2024

·

Stayed 2 nights

Staff was very friendly and the room clean. However, being in Reims center it is extremely noisy. And the noise level is very bad till 2am in the morning even on week nights

10

Asita

Dec 28, 2025

·

Stayed 1 night

Belle chambre. Hôtel bien situé au centre.

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8

Michel

Sep 7, 2025

·

Stayed 1 night

Hôtel de bon niveau conforme à nos attentes. Seul bémol : les places de parking sont limitées, exiguës et difficiles d’accès pour les grands véhicules. Privilégier le parking couvert public à proximité.

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8

N

Jul 18, 2025

·

Stayed 3 nights

Easy to walk to the center of Reims.

10

Bjorn

Jul 27, 2025

·

Stayed 3 nights

Hotellet generellt bra men tyvärr stördes nattsömnen av en högljudd nattklubb mitt emot!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often praised for quality and a rooftop setting with views. Others found the selection limited or food temperatures inconsistent, and the bar/restaurant may be closed on Sundays.

Related guest reviews

8

Fernando

Dec 19, 2021

·

Stayed 2 nights

Hotel bem localizado, quarto razoável, cama confortável, bom chuveiro, bom café da manhã, no segundo dia estavam faltando alguns itens e alguns produtos frios.Equipe atenciosa.O restaurante é bom, não ótimo. No geral foi bom.

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8

Claudia

Aug 14, 2025

·

Stayed 1 night

Very nice hotel in the center of the city. The breakfast is quite limited, not many opinions. And long waiting time for the lift as the breakfast is on the top roof floor 7 (great idea and nice view). No stairs access to the restaurant. Very expensive parking space (presume because of the central area). Understaffed for summer time

6

Adam

Jun 3, 2024

·

Stayed 2 nights

Overall, a decent hotel - standard business hotel facilities. Breakfast is quite poor - limited choice.

10

Michele

Jul 17, 2025

·

Stayed 2 nights

Loved this hotel. Very convenient to the main pedestrian walk, cathedral and restaurants. Parking is a little challenging bc the spots are VERY small but our little car made it in. If not, there is a larger municipal structure a few doors down. Room for 3 was tight with the pullout couch out but manageable. We had a terrace which was delightful for a glass of wine and cheese. Bed was excellent, bathroom clean and modern and worked. Separate toilet which is nice. Breakfast was fabulous - up on the top floor overlooking the rooftops and the cathedral in the distance. Great offerings - eggs, cheese, meats and many breads. Fruits, juice. Only complaint was the croissant wasn't so great but that's minor. Staff was wonderful and helpful and very friendly. Would definitely stay here again.

4

Dan

Sep 10, 2023

·

Stayed 3 nights

The staff were very helpful. Room service was great. Location is the best. Their air conditioning is non-existent. It was 90 degrees outside and about the same in the unit. The say it’s working but it’s not, it was miserable. The breakfast buffet is just terrible. One morning the eggs were way over cooked and the next day they were raw and loose uneatable. One day the sausage and bacon were literally burnt and the next day the sausage was good but the bacon was raw and undercooked. By our last day we could hardly get ourselves to go down and eat before we left the hotel. We are long time loyal Holiday Inn customers. This was far from what we usually experience. This place was dirty and really unkept. I was surprised that Holiday Inn folks allow this place to be a part of their group. While there we

10

Tiffany

Mar 28, 2025

·

Stayed 1 night

We had a wonderful stay. The restaurant and bar are wonderful with an amazing view!

6

Robin

Aug 15, 2023

·

Stayed 3 nights

Can't believe a 4star hotel has no bar or restaurant open on a Sunday, very poor service there.

10

Peter

Nov 3, 2025

·

Stayed 2 nights

Godt hotel med en god placering i forhold til at bevæge sig rundt i byen. Normalt spiser vi aldrig morgenmad , men her fik man lyst til det, og det fortryder man kun hvis ikke man gør det :-)

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10

Aaron

Nov 7, 2025

·

Stayed 1 night

Very warm hotel, excellent breakfast in the restaurant.The service staff have a very enthusiastic working attitude.Thank you.

10

Yvette

Dec 26, 2024

·

Stayed 1 night

This property is great. The breakfast buffet is very good with a variety of food. The hotel is close to shopping, restaurants and has a public parking near by. The pedestrian street near the hotel makes it attractive. We booked 2 rooms with a connecting door. We felt like home.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $138	6 $160	7 $189
8 $132	9 $136	10 $127	11 $125	12 $129	13 $130	14 $160
15 $131	16 $134	17 $133	18 $196	19 $137	20 $173	21 $173
22 $127	23 $125	24 $207	25	26 $167	27 $177	28 $186
29 $127	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2 $132	3 $134	4 $168	5 $192
6 $136	7 $137	8 $197	9 $191	10 $141	11 $181	12 $204
13 $132	14 $132	15 $134	16 $147	17 $164	18 $180	19 $202
20 $131	21 $131	22 $138	23 $136	24 $132	25 $137	26 $147
27 $132	28 $134	29 $135	30 $135	31 $140

Holiday Inn Reims Centre by IHG

Prices for Holiday Inn Reims Centre by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Living Area)

Premium Room, 1 Queen Bed with Sofa Bed, Balcony

Premium Room, 1 Queen Bed, Balcony

Standard Room, 2 Twin Beds

Standard Room

Standard Room, 1 Double Bed

Guest reviews of Holiday Inn Reims Centre by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Reims Centre by IHG

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