Name: Best Western Hotel Centre Reims
Address: 75 Place Drouet d'Erlon, Centre Erlon, Reims, France, Reims, Grand Est, FR
Price range: $82–$174 per night
Rating: 7.82

What guests think

At Best Western Hotel Centre Reims, travellers consistently praise the unbeatable central location near the train station and restaurants, clean but compact rooms with comfortable beds, and generally friendly staff, while noting nightlife noise and some uneven maintenance or service.

Rooms are compact and basic, with some lacking fridges or full shower enclosures, and occasional issues like weak water pressure, odors, or worn fittings. Set on a pedestrian street, it uses nearby public underground parking (often discounted), and access for wheelchairs or heavy luggage can be difficult due to steps. Breakfast is frequently described as tasty and ample, though the room can feel small and items may run low at busy times. Expect a convenient base if you value location over space and silence.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On a pedestrian street without on-site parking, but a public underground garage is next to the hotel and sometimes discounted. Accessibility can be difficult for wheelchair users or with large bags due to steps and a lack of ramps.

Related guest reviews

8

Maxine

Jul 28, 2025

·

Stayed 2 nights

Average hotel in the center of things. Very easy to access from the train station. The breakfast was not the best in the world but fresh. I don’t think there is parking as it’s located on a pedestrian street, although there is a public parking garage under that street.

10

patricia

Sep 6, 2023

·

Stayed 1 night

le service était de qualité de la chaine Best Western. Proximité des lieux stratégiques et le parking est atout considérable

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8

Charlotte

Oct 29, 2025

·

Stayed 1 night

Trevligt och rent, men svårt för den som är handikappad eller kommer med stora väskor eftersom det är höga steg utan ramp. Minus för att det lutar överallt och för att hälften av frukosten var slut men plus för sköna sängar. Bra läge mitt i Reims med gångavstånd till shopping och bra restauranger.

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10

Axel

Aug 24, 2025

·

Stayed 1 night

Sehr gute Lage; direkt an der Tiefgarage

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8

Desiree

Jun 22, 2025

·

Stayed 1 night

There was no way to drive to the hotel, it’s only accessible on foot. We were not informed of this or provided any instructions for parking. The website says they have English speaking staff, but they did not. We called 3 times during the 90 minutes + we were trying to find it, and the person at the desk could not help at all. Once we finally found the hotel, it was comfortable and a nice walkable location for one night in Riems.

10

Mark

Jan 10, 2024

·

Stayed 1 night

Small and clean Friendly and helpful staff Dog friendly Front of Hotel in Pedestrianised street with many bars and restaurants Underground car park directly in front of Hotel; reasonable price for 24hours for City Centre car parking

10

Arif

May 27, 2024

·

Stayed 2 nights

Great location, renovated rooms. Parking was available right outside. Convenient for a city trip.

2

Hannah

Jun 6, 2025

·

Stayed 1 night

Despite being listed as a full accessible property, this hotel is NOT wheelchair accessible. There is a step into the front foyer, that we managed to navigate and hoped it would be the end of our problems, but upon checking in, the receptionist greeted us with ‘there is a problem, there is no lift’, despite it being listed on Expedia that there is. Luckily, but also worryingly, she was able to promptly secure us a room in an accessible hotel across the street, but as the receptionist didn’t seem flustered by the situation at all, it suggests to me that it has happened before. PLEASE UPDATE THIS HOTEL LISTING WITH THE CORRECT ACCESSIBILITY INFORMATION! Also, this hotel does not have or offer parking. There is a public car park very close by, but it cost us 17 euros for 12 hours, so again, not what is in the listing.

2

Sarah

Feb 24, 2025

·

Stayed 1 night

Could not stay as could not park anywhere as roof rack on roof of car so couldn’t get into the hotel car park ,or any other car park .rang the hotel for advice told a public car park 15 mins away .,looked at it but felt that wasn’t safe .Especialy booked The Best Western as it had a car park .furious and want money back .Had to spend the night in The Campanile outside Reims as safe parking .

8

martin

Aug 5, 2023

·

Stayed 2 nights

The hotel is very centrally located, with bars, restaurants and parking just outside. The only problem we had was finding it. If we'd been told it was above the underground car park it would have saved us driving round the centre of Reims twice.

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Cleanliness

Rooms and bathrooms are generally clean and well kept. A few reviews noted lapses such as lingering smoke smells, missed towels, or items left behind.

Related guest reviews

6

MAURIZIO

Nov 3, 2024

·

Stayed 1 night

Hotel centrale in Reims con parcheggio pubblico sottorraneo di fronte alla struttura. La ragazza della reception è stata meravigliosa e si è prodigata per prenotarci una visita ad una delle cantine dello champagne facendo diverse telefonate (la ringraziamo veramente per il tempo che ci ha dedicato e per il risultato ottenuto; e non è stato facile ma c'è riuscita). Purtroppo, a nostra insaputa, abbiamo pernottato con un chewingum fresco e verde fosforescente (del cliente che aveva pernottato precedentemente a noi in camera e che non era stato rimosso dalle pulizie) appiccicato da qualche parte intorno all base del letto che ci ha sporcato diverse nostre cose (scarpe, vestiti, ecc.) accorgendocene solamente alla mattina a cose fatte. Con questa recensione vogliamo far presente all'hotel che devono dedicare maggiore attenzione alla pulizia delle camere perché queste cose non possono accadere nel 2024. Nello stesso tempo lo lodiamo per il personale della reception che è stato ed è estremamente gentile

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8

Hannah-Jayne

Oct 26, 2024

·

Stayed 4 nights

Ideal location, clean rooms.

8

ANGELIQUE

Feb 3, 2026

·

Stayed 1 night

La chambre était impeccable et le petit-déjeuner délicieux.

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10

Janie

Oct 28, 2023

·

Stayed 3 nights

Excellent location. We walked off the train and to the hotel in minutes. Close to many restaurants and you can walk further in either direction for more things to do. The hotel was clean, and well decorated. Small room but that was to be expected, and we weren't there to hang out in our room anyway, but rather to enjoy the city. The bedding and sheets felt great! Great price for a great room.

10

Martin

Mar 8, 2025

·

Stayed 1 night

Heerlijk hotel, lekkere bedden, schoon sanitair, prima ontbijt en het vriendelijk en behulpzaam personeel

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10

Mark

Jan 10, 2024

·

Stayed 1 night

Small and clean Friendly and helpful staff Dog friendly Front of Hotel in Pedestrianised street with many bars and restaurants Underground car park directly in front of Hotel; reasonable price for 24hours for City Centre car parking

8

Bernard

Feb 23, 2025

·

Stayed 1 night

Très bien situé , tout peut être fait à pied. L’hôtel n’est pas très grand mais les chambres ont très bien. Propre, la literie est de très bonne qualité. Très bien pour un séjour en famille ou en couple. Accueil professionnel. Petit déjeuner varié avec des produits frais

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8

Kristina

Jun 19, 2025

·

Stayed 1 night

The hotel is located close to the Reims centre train station. It was great if you are traveling by train. Very walkable location - great dining options. We arrived earlier, so we had to store our luggage at the hotel till the check in time at 3. The room was smaller than we expected, but very clean. The shower stall was very small too. Breakfast was very tasty. Staff was very friendly.

8

NITYA

Sep 20, 2025

·

Stayed 2 nights

Ample bakeries and dining options. Great Connection to Reims train station and the tram service. Rooms are tiny and expected for Paris standards but very clean and comfortable stay

6

Robert

Aug 18, 2022

·

Stayed 2 nights

God seevice ved indtjekning. Et lille værelse, med udsigt til bagindgang, hvor det viste sig at være meget larm og tidligt. Fandt papir og makeupbørste under sengen.😔

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Rooms

Rooms are small and basic with comfortable beds; bathrooms and showers are tight, and some lack enclosures that cause water on the floor. Maintenance and noise vary by room, and some rooms do not include a fridge.

Related guest reviews

4

William

Sep 28, 2023

·

Stayed 2 nights

This property did not live up to expectations. The room was small; (which I know many European hotels are); there was no view at all; there was an odour from the pipes in the washroom; the seat was partly disconnected from the toilet (we advised staff of this issue 10 minutes after arriving and despite saying it would be fixed, it was not 45 hours later when we left.) The hallways are very dark, you have to wave your arms around for the sensor to activate the lights in the hallway. The water pressure is very weak in the shower. I realize this is not the most expensive property in Reims but this one left something to be desired.

8

Kenji

Jan 8, 2024

·

Stayed 1 night

駅から近く便利。冷蔵庫はありません。

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8

Yanira

Nov 12, 2025

·

Stayed 3 nights

The location and price are pretty much the reasons we went with this hotel option. It is right in the middle of the city, surrounded by lots of different shops and restaurants. If you need to take the train to/from Paris or to Epernay then this is a great location as well because the station is only a 7-10 min walk. To get here from the airport you can do so by train or by Bolt (download the app ahead of time) no Ubers nearby in Reims and/or Epernay. The rooms are tiny and very basic but it worked out well for us. (3 people per room) However, one of the 2 rooms we were assigned had no shower curtain or shower door and every time one would shower the entire bathroom would get soaked. The front desk people said they didn’t have anything to cover it but the other bathroom did have a panel that covered it so who knows! They weren’t very helpful but we really didn’t make a big deal out of it. They did charge our card on file before we had actually arrived which I thought was weird because when we made the reservation we paid for the “pay upon arrival” pricing and when I asked the person in the lobby she said she didn’t know why. I was just planning on using a different card and well..that didn’t happen. Overall, nice small hotel with great location. We don’t recommend getting the breakfast package! There are tons of different restaurants to try nearby!

6

Erica

Sep 16, 2025

·

Stayed 1 night

Eu esperava mais, o quarto era muito pequeno, o banheiro minúsculo, a sorte que foi só uma noite

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2

Francisco

May 5, 2024

·

Stayed 3 nights

Dont book this hotel if you plan on sleeping. The noise is non stop until 3 am even during weekdays and the hotel does not have sound proofed windows.

4

Caspar

May 19, 2024

·

Stayed 2 nights

Nice location but very noisy - both from the street and through paper thin walls I would not recommend staying here as it is simply to noisy, even if you (like us) are use to living in a big city

8

joseph

May 1, 2024

·

Stayed 2 nights

It’s a well kept older hotel. There is a lot of unevenness across the rooms, some have BIG windows and some have very little natural light. The staff is very attentive and responsive.

8

NITYA

Sep 20, 2025

·

Stayed 2 nights

Ample bakeries and dining options. Great Connection to Reims train station and the tram service. Rooms are tiny and expected for Paris standards but very clean and comfortable stay

10

Caroline

Dec 21, 2024

·

Stayed 2 nights

Great central location. Lots of places to eat and drink at close by. Staff all lovely and very welcoming. Breakfast is great. In the rooms the shower is the only negative. It looks great but the Bathroom easily floods. Definitely love to come back.

6

eric

Oct 29, 2023

·

Stayed 1 night

Pas de frigo dans des chambres de trois étoiles et pas de boissons fraiche meme a l'accueil pas digne de toutes vos étoiles.

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Service

Staff are frequently described as friendly and helpful, with some going the extra mile. However, multiple reviews report billing or payment errors and occasional communication issues, including limited English at times.

Related guest reviews

2

Bendida

Aug 7, 2025

·

Stayed 1 night

Le jour même de mon arrivée, le personnel m’informe que je n’ai pas payé le petit-déjeuner. Or, après vérification, il reconnaît qu’il s’agissait d’une erreur de sa part. En montant dans ma chambre (n°114), mon badge ne fonctionnait pas : j’ai donc dû redescendre à la réception pour le faire reprogrammer. Le jour de mon départ, un autre membre du personnel m’annonce qu’il me reste 78 € à régler. Je lui indique que tout a déjà été payé, et après vérification, il confirme à nouveau une erreur de leur part. Je précise que ce ne sont pas les mêmes personnes, mais dans les deux cas, il s’agissait d’hommes. Enfin, lorsque j’ai voulu récupérer la facture après avoir payé les taxes de séjour, on m’a indiqué un problème d’imprimante. J’ai donc demandé à ce qu’elle me soit envoyée par e-mail. Bref, une accumulation d’erreurs. Une expérience que je ne souhaite pas renouveler.

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8

Caroline

Aug 3, 2025

·

Stayed 1 night

It was ok, the staff were very helpful, as we were given the wrong room to begin with but the receptionist helped by finding a room which would suit us better. I booked two superior twin rooms online and paid in advance, unfortunately, we were given one twin and a small double. The hotel was fully booked but the receptionist found us a twin after a small wait. We didn’t have breakfast so I cannot comment on this. It had a smell of cigarette smoke in our room even though it was a non smoking room. For an overnight stay on our way home to the UK it was adequate and had convenient underground parking right by.

10

Barry

Sep 30, 2025

·

Stayed 1 night

Perfect location. Staff were friendly and helpful. Location next to dozens of restaurants.

8

Yanira

Nov 12, 2025

·

Stayed 3 nights

The location and price are pretty much the reasons we went with this hotel option. It is right in the middle of the city, surrounded by lots of different shops and restaurants. If you need to take the train to/from Paris or to Epernay then this is a great location as well because the station is only a 7-10 min walk. To get here from the airport you can do so by train or by Bolt (download the app ahead of time) no Ubers nearby in Reims and/or Epernay. The rooms are tiny and very basic but it worked out well for us. (3 people per room) However, one of the 2 rooms we were assigned had no shower curtain or shower door and every time one would shower the entire bathroom would get soaked. The front desk people said they didn’t have anything to cover it but the other bathroom did have a panel that covered it so who knows! They weren’t very helpful but we really didn’t make a big deal out of it. They did charge our card on file before we had actually arrived which I thought was weird because when we made the reservation we paid for the “pay upon arrival” pricing and when I asked the person in the lobby she said she didn’t know why. I was just planning on using a different card and well..that didn’t happen. Overall, nice small hotel with great location. We don’t recommend getting the breakfast package! There are tons of different restaurants to try nearby!

10

Denis

Sep 24, 2024

·

Stayed 1 night

When we arrived there was no power for the rooms or key cards. Their seemed to be only one member of staff who was run ragged up and down stairs letting people into room as well as running reception. She took it all in her stride and was full of apologies. She deserves a pay rise and promotion for her efforts. We got power in the rooms later but still no key card. It didn't affect our stay. Location was great, room fine, staff excellent!

6

Regina

Aug 13, 2025

·

Stayed 1 night

I would like to thank Linda at the reception, very helpful, professional yet so funny. Her help Made our stay in Reims (with a little baby boy) way easier and beautiful.

2

Jimmy

Jun 20, 2023

·

Stayed 1 night

Une réceptionniste absolument execrable, odieuse et d'un irrespect rarement vu. L'hotel est vieux, avec des odeurs melees de cigarette et l'humidité, avec un sérieux besoin de renovation. Heureusement Expedia m'a remboursé pour cette très mauvaise experience. En tant que commercial je suis resté dans des 100aines d'hotels et celui-ci fait partie des 2 plus mauvais. Une horreur insupportable ! Evitez également le Kyriad de la rue Buirette, une honte ! De bien meilleurs hotels ou appart hotels en dehors de cette place Drouet d'Erlon.

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10

Gary

Jun 3, 2024

·

Stayed 2 nights

Excellent staff and location.

10

Gordon

Apr 27, 2025

·

Stayed 1 night

Easy to reach from train station. Convenient. Very nice front desk.

6

Laurent

Jan 28, 2026

·

Stayed 1 night

Attention aux choix du type de paiement qui n'est pas respecté par l'hôtel et qui m'a donné un manque de confiance sur mes choix a venir sur hôtel.com

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AI-generated summary based on recent guest reviews

Location

Exceptionally central for Reims, close to the train station, shops, and many restaurants, making the city easy to explore on foot. The lively area can be noisy for street-facing rooms and driving access can be confusing.

Related guest reviews

10

Barry

Sep 30, 2025

·

Stayed 1 night

Perfect location. Staff were friendly and helpful. Location next to dozens of restaurants.

8

Yanira

Nov 12, 2025

·

Stayed 3 nights

The location and price are pretty much the reasons we went with this hotel option. It is right in the middle of the city, surrounded by lots of different shops and restaurants. If you need to take the train to/from Paris or to Epernay then this is a great location as well because the station is only a 7-10 min walk. To get here from the airport you can do so by train or by Bolt (download the app ahead of time) no Ubers nearby in Reims and/or Epernay. The rooms are tiny and very basic but it worked out well for us. (3 people per room) However, one of the 2 rooms we were assigned had no shower curtain or shower door and every time one would shower the entire bathroom would get soaked. The front desk people said they didn’t have anything to cover it but the other bathroom did have a panel that covered it so who knows! They weren’t very helpful but we really didn’t make a big deal out of it. They did charge our card on file before we had actually arrived which I thought was weird because when we made the reservation we paid for the “pay upon arrival” pricing and when I asked the person in the lobby she said she didn’t know why. I was just planning on using a different card and well..that didn’t happen. Overall, nice small hotel with great location. We don’t recommend getting the breakfast package! There are tons of different restaurants to try nearby!

10

Sally

Jun 4, 2024

·

Stayed 1 night

Cosy and close to the city sights. Public transport and trains were very accessible and there are plenty of dining options nearby. Great for a weekend stay.

6

Jacques

Sep 14, 2025

·

Stayed 1 night

Ask for a room that is furthest from both streets. The neighborhood is lively (and noisy). The ceiling are paper thin and so we can hear people walking above and in corridors. Try to get a topmost unit to sleep quiet. Otherwise, very convenient!

10

paul

May 31, 2025

·

Stayed 3 nights

Superb location. A 4 star bathroom in a nice 3-star room. Excellent staff and nice breakfast.

8

Glen

Jun 5, 2025

·

Stayed 1 night

Good location in the city centre of Reims. Close to shops and restaurants.

10

Janie

Oct 28, 2023

·

Stayed 3 nights

Excellent location. We walked off the train and to the hotel in minutes. Close to many restaurants and you can walk further in either direction for more things to do. The hotel was clean, and well decorated. Small room but that was to be expected, and we weren't there to hang out in our room anyway, but rather to enjoy the city. The bedding and sheets felt great! Great price for a great room.

10

Axel

Aug 24, 2025

·

Stayed 1 night

Sehr gute Lage; direkt an der Tiefgarage

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8

Agnes

Feb 15, 2025

·

Stayed 1 night

Central to everything. Convenient to explore the city.

8

martin

Aug 5, 2023

·

Stayed 2 nights

The hotel is very centrally located, with bars, restaurants and parking just outside. The only problem we had was finding it. If we'd been told it was above the underground car park it would have saved us driving round the centre of Reims twice.

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Dining

Breakfast is often praised as tasty, fresh, and generous, with a decent selection. Some guests found the space cramped or service inconsistent, and a few preferred nearby cafés instead.

Related guest reviews

8

Philip

Sep 27, 2024

·

Stayed 1 night

Check in good with friendly receptionist. Comfy bed and slept well with surprisingly no noise from street before. Breakfast was good however the staff didn't engage or smile at all but looked grumpy. Door to our bedroom was difficult to open and close as it was swollen so stuck.

8

Yanira

Nov 12, 2025

·

Stayed 3 nights

The location and price are pretty much the reasons we went with this hotel option. It is right in the middle of the city, surrounded by lots of different shops and restaurants. If you need to take the train to/from Paris or to Epernay then this is a great location as well because the station is only a 7-10 min walk. To get here from the airport you can do so by train or by Bolt (download the app ahead of time) no Ubers nearby in Reims and/or Epernay. The rooms are tiny and very basic but it worked out well for us. (3 people per room) However, one of the 2 rooms we were assigned had no shower curtain or shower door and every time one would shower the entire bathroom would get soaked. The front desk people said they didn’t have anything to cover it but the other bathroom did have a panel that covered it so who knows! They weren’t very helpful but we really didn’t make a big deal out of it. They did charge our card on file before we had actually arrived which I thought was weird because when we made the reservation we paid for the “pay upon arrival” pricing and when I asked the person in the lobby she said she didn’t know why. I was just planning on using a different card and well..that didn’t happen. Overall, nice small hotel with great location. We don’t recommend getting the breakfast package! There are tons of different restaurants to try nearby!

10

Ged

Dec 29, 2023

·

Stayed 1 night

Amazing staff and an amazing breakfast

8

ANGELIQUE

Feb 3, 2026

·

Stayed 1 night

La chambre était impeccable et le petit-déjeuner délicieux.

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8

Charlotte

Oct 29, 2025

·

Stayed 1 night

Trevligt och rent, men svårt för den som är handikappad eller kommer med stora väskor eftersom det är höga steg utan ramp. Minus för att det lutar överallt och för att hälften av frukosten var slut men plus för sköna sängar. Bra läge mitt i Reims med gångavstånd till shopping och bra restauranger.

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10

Stuart

May 26, 2023

·

Stayed 1 night

Great location, right in the city centre and loads of bars and restaurants. car park is not part of the hotel but is right next to the hotel and discounted by the hotel. Very clean and comfortable room and very helpful friendly staff. Breakfast was nice and a good choice to choose from

8

Rautio

Nov 4, 2024

·

Stayed 4 nights

We were very happy with the hotel, excellent breakfast. The location is good close to railway station, tourist attractions, shops and a lots restaurants.

6

Olaf

Sep 28, 2025

·

Stayed 1 night

OK hotel. midden in centrum Reims. kamers klein, oud gebouw (gehorig), ontbijt stelt niet veel voor, klein bed. personeel vriendelijk. alleen voor te slapen prima, maar niets meer dan dat.

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8

Bernard

Feb 23, 2025

·

Stayed 1 night

Très bien situé , tout peut être fait à pied. L’hôtel n’est pas très grand mais les chambres ont très bien. Propre, la literie est de très bonne qualité. Très bien pour un séjour en famille ou en couple. Accueil professionnel. Petit déjeuner varié avec des produits frais

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8

Kristina

Jun 19, 2025

·

Stayed 1 night

The hotel is located close to the Reims centre train station. It was great if you are traveling by train. Very walkable location - great dining options. We arrived earlier, so we had to store our luggage at the hotel till the check in time at 3. The room was smaller than we expected, but very clean. The shower stall was very small too. Breakfast was very tasty. Staff was very friendly.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$94
February	$94
March	$97
April	$102
May	$113
June	$117
July	$106
August	$90
September	$146
October	$132
November	$99
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $139
4 $92	5 $107	6 $132	7 $140	8 $149	9 $132	10
11 $82	12 $107	13	14	15	16 $116	17 $123
18 $82	19 $99	20	21 $104	22 $110	23 $110	24
25 $82	26 $89	27 $89	28 $91	29 $90	30 $91	31 $91

Best Western Hotel Centre Reims

Prices for Best Western Hotel Centre Reims

Monthly average prices

About this property

Location

Room options

Superior Room, 1 Queen Bed

Family Room, 1 Double Bed with Sofa Bed (With Sofabed)

Standard Room, 1 Double Bed, Courtyard View

Superior Room, 2 Twin Beds

Standard Room, 1 Double Bed

Standard Room, 2 Twin Beds

Guest reviews of Best Western Hotel Centre Reims

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Hotel Centre Reims

Considering this hotel for your Reims trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $174	22 $139	23	24	25 $130	26 $162
27 $90	28 $159	29	30 $159