Is parking available at the hotel?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 10.85 for adults and USD 8.14 for children.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 54.25 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in time is at 4:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee of USD 54.25, subject to availability.

Are airport shuttle services available?

Yes, area shuttle services are available for free, but specific airport shuttle services are not mentioned.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including accessible parking and facilities. Guests are encouraged to contact the property for specific needs.

What is the hotel's location in relation to local attractions?

The hotel is located in North Nashville, within a 5-minute drive of Broadway and Ryman Auditorium, and approximately 2.9 miles from Music City Center and 3 miles from Nissan Stadium.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor pool that is seasonal, open from May to September.

Are children allowed at the hotel?

Yes, children are allowed at the property. However, guests must be at least 21 years old to check in.

Does the hotel provide extra beds or cribs?

Cribs (infant beds) are available for a fee of USD 10.00 per night. Availability is subject to request and confirmation.

Millennium Hotel Maxwell House Nashville

Average nightly price at Millennium Hotel Maxwell House Nashville by month, last 12 months (USD)
Month	Average price
January	US$87
February	US$86
March	US$84
April	US$92
May	US$93
June	US$94
July	US$77
August	US$68
September	US$83
October	US$101
November	US$109
December	US$80

What guests think

At Millennium Maxwell House Nashville, travelers find budget-friendly stays near downtown, but reviews consistently note dated facilities, inconsistent cleanliness, surprise fees, and mixed service ranging from friendly staff to long lines and slow responses.

Many appreciate the convenient location, the shuttle to Broadway, and overall value, with occasional praise for comfortable beds and the pool. Common concerns include worn rooms and bathrooms, maintenance problems, irregular housekeeping, pest sightings, and noise from thin walls. Expect an older, no frills stay with tradeoffs for price and proximity.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The shuttle to downtown is widely used and convenient, though hours and reliability can be inconsistent. The pool and bar are mentioned, but amenities and common areas feel dated, with occasional closures and reports of parking lot break-ins.

Related guest reviews

10

Jason

19 Nov 2025

·

Stayed 3 nights

Great hotel and atmosphere. I felt safe, and there is a shuttle to get you to Broadway.

8

Kathi

1 Nov 2025

·

Stayed 3 nights

Fantastic location with a shuttle to take you into the downtown area. The rooms were clean but are worn. Could use a facelift. Shower pressure was wonderful and water was hot. Staff was friendly and courteous. However we were charge an additional amount for having booked through Hotels.com/Expedia. So what we thought was a good price actually cost us $66 more! What’s up with that?

10

Kelly

21 Oct 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Breakfast was blah, no breakfast meat offered and it became boring on the 3rd morning. Nice service offering a free shuttle to and from downtown. Everything was super clean and the hotel was quiet.

8

Tracey

14 Sept 2025

·

Stayed 4 nights

Good position and price. Free parking and free shuttle to broadway Beds comfy and nice pool area

4

Andrea

18 Aug 2025

·

Stayed 3 nights

Bad: Cockroaches, was charged the daily extra fee for a breakfast I chose not to have ( I don't eat breakfast!) when I booked the hotel on hotel.com, no way to charge my phone with a USB port in the room, and the shuttle service was horrible. I paid so much for Ubers, I might as well stayed in a more expensive hotel in the downtown area. Good: Some of the desk staff was super helpful! They had ice water in the lobby. The pool was very nice.

8

douglas

13 May 2025

·

Stayed 2 nights

Charged 20 something a day extra for shuttle and breakfast fee. Surprised at that. Shuttle wonderful. First breakfast, only hot food was runny eggs. Second day, nothing hot, no milk for cereal even. Went to Mcdonalds after both days. Never paid extra for worst breakfast. Rest of staff and hotel very nice.

8

Tara

5 Jan 2025

·

Stayed 1 night

Good hotel for an inexpensive stay! Easy to get to downtown and they have a shuttle with good hours. Hotel is noisy and a bit dated, still a very good value.

10

Leslie

1 Sept 2024

·

Stayed 1 night

Good enough for what we needed. Shuttle to Broadway downtown was AWESOME. Hotel staff during the day/early evening was NOT friendly and rather rude. The lady in the night was quite friendly, the others could learn from her!!!

8

Patrick

24 Feb 2024

·

Stayed 2 nights

It's a decent older hotel with free parking. They have a shuttle that operates every half hour.

6

Randy

3 Jan 2024

·

Stayed 3 nights

People should have been made aware of cars being broken into. 3 cars in our 3 days make for an unsafe stay. We had to go to the front desk for bath towels no house keeping came to the room.my most upsetting when I checked in I was told they would put a $150 hold on my account I agreed with day 2 it jumped up to $240 hold i went to the front desk they said they would fix it. At day 3 it was up to $404 hold. I was irate when the manager said that she can not help. The hotel needs staff that can fix problems like this at all times.

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Cleanliness

Feedback on cleanliness is inconsistent: while some guests found rooms clean, many report dirty carpets and bathrooms, odors, mold, and pests, and irregular housekeeping.

Related guest reviews

10

Mark

20 Nov 2025

·

Stayed 2 nights

Courteous staff and very clean room.

2

Gina

9 Nov 2025

·

Stayed 2 nights

A cockroach!!!! There was a cockroach in our room - promptly went and got a new room. But it’s a very dirty hotel. I didn’t want to walk around my room without my shoes on. Would never stay here again!!

4

Birman

13 Aug 2025

·

Stayed 1 night

The carpet smelled and we saw a roach on the sink.

2

Michael

10 Aug 2025

·

Stayed 1 night

Initial room was dirty. There was chewed up food on the floor and the tub had dirt and hair. Obviously was not clean.

2

Kim

28 Jul 2025

·

Stayed 4 nights

First of all, I requested to be near two other families staying at the hotel and was told it would be no problem. One of the families was at the other end of the floor I was on and the other family was seven floors above us. Second, The carpet was extremely worn and dirty, my room had splattered God only knows what on two different walls, huge cobwebs or dust collections above the curtains, dead bugs in the AC unit vents and to top it all off.....I was greeted one morning by a MOUSE! Lastly, the continental breakfast served hard boiled eggs that were soaked in lemon or vinegar and were AWFUL! We ate at the little pub in the hotel one night because we were short on time and 3 of us were served checken tenders & fish that were so overcooked. Not just a little overcooked, they were HARD! So dissa disappointing!!!

2

tyler

16 Jun 2025

·

Stayed 3 nights

We had rats in our room multiple times. Sheets were stained and dirty. Pillows had blood on them. Front desk staff was nice but that’s it. Cleaning crew said they’d change our sheets out. Just made the bed with the same stained sheets with the same blood stains on the pillows. It was a muggy feeling inside the hotel the whole time.

6

Johnny

9 May 2025

·

Stayed 1 night

This property is old and outdated, the bathrooms are small and need many repairs. Our tub would fill up with water while we showered. The carpets in our room were sticky and the carpets in the halls were worn down and stained. No mini fridges. Ice had black specks in it which was probably mold in their ice machines.

6

Tricia

4 May 2025

·

Stayed 1 night

Property needs renovations. Black mold in the shower.

4

Robin

24 Oct 2024

·

Stayed 3 nights

Our room was dirty and appeared to be unkept. The bathroom floor liked like it had never been clean

4

Jason

11 Oct 2024

·

Stayed 1 night

Room was dirty, food was on floor from previous guest, hallways smelled like weed

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Rooms

Rooms are dated with frequent maintenance issues (leaky toilets, poor drainage, noisy AC, broken fixtures) and thin walls; many lack a fridge or microwave. Some guests still found beds comfortable and a few noted nice city views.

Related guest reviews

6

Kimberly

20 Oct 2025

·

Stayed 3 nights

This hotel has the potential to be a great hotel the location is good but it needs a lot of updating and upgrades. All the floors I. The hotel look bad the room furniture was very outdated and old the phones would not work. This hotel has been neglected. But the staff was great.

8

Cheyenne

20 Jul 2025

·

Stayed 1 night

Overall, it was a good experience; however, there was no fridge or microwave in the room.

8

Angela

30 Jun 2025

·

Stayed 1 night

Property starting to age but overall good for me. My coworker had issues with her room with bad water pressure, noisy air conditioner and thin walls/noisy neighbor

8

Henry J

19 Jun 2025

·

Stayed 2 nights

Our stay was good, but the room left a bit to be desired. The sink was right at the entrance - no privacy - with very little counter space. The bathroom was worn with a cracked toilet tank that also had a hole in the front lip. The bathtub tiles were cracked with evidence of mold or dirt in the grout and one rust spot in the tub's ceramic; the underside of the shower curtain rod was rusty.

4

Huyen

18 Jun 2025

·

Stayed 1 night

room doesn’t have water, tea. Service is not good. wifi is slow.

8

Tracey

17 May 2025

·

Stayed 1 night

Everything was great except there was no microwave in the room. There was one on the floor, by the elevators.

6

Johnny

9 May 2025

·

Stayed 1 night

This property is old and outdated, the bathrooms are small and need many repairs. Our tub would fill up with water while we showered. The carpets in our room were sticky and the carpets in the halls were worn down and stained. No mini fridges. Ice had black specks in it which was probably mold in their ice machines.

8

Lisa

11 Mar 2025

·

Stayed 2 nights

My door to my room was very beat up but overall the room was clean and comfortable

8

Ashley

27 Oct 2024

·

Stayed 2 nights

The property is old so the bathroom was tiny, but it was clean and great location for our needs.

6

Tracy

8 Feb 2024

·

Stayed 2 nights

It’s a convenient location to downtown for the price. The shuttle into downtown was very convenient for us. Rest of experience was uneven however - some of the staff were friendly and some were borderline rude. We stayed for 2 nights and they didn’t clean our room which meant us walking down to front desk to get fresh towels (the shower was so powerful we had to use our towels to dry floor every time). The room was clean but felt worn out - carpet was pulling out near door and bed was in need of a new mattress.

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Service

Service is mixed: several praise friendly staff and helpful shuttle drivers, but many cite understaffing, long check-in lines, unreturned calls, and inconsistent follow-through on requests or billing/deposit issues.

Related guest reviews

6

Renatha

27 Sept 2024

·

Stayed 1 night

My family stayed for one night. Everything in the room is outdated tub looked disgusting it had a yellow/brown tint to it. The tv didn’t work I called the desk she said maintenance would fix it but I wiggled the cord and pinned it so my kids could watch tv. Left and came back my keys didn’t work I told the overnight desk clerk and she was rude.

10

Jason

28 Jul 2024

·

Stayed 1 night

Staff is always so friendly and hotel is in a great location

6

Debra

13 Jun 2024

·

Stayed 1 night

Buffet breakfast replenishment was slow. One day we waited 20 minutes for bacon. Another day there was no milk! Shuttle is useful and convenient. Housekeeping was hit and miss. Even though we left the hanger on the door for the room to be serviced, it didn’t get done!

6

William

4 Jun 2024

·

Stayed 1 night

The staff was not accommodating and dismissive when I asked for a detailed invoice. I always book 3rd party and it requires 1.5 min to flip thru menu to provide. I always get an invoice. Staff at desk talked about another staffer not doing there job. Sad customer service

2

Michael

10 Oct 2023

·

Stayed 1 night

I would never recommend this hotel. About a 45 min wait in line to check in. The key didn’t work I had to wait 15min because there were 5 other people with the same problem. The desk agents were rude. The rooms were loud. I ended up not staying the night. Since I booked through a 3rd party (which it seemed mostly everyone did) I couldn’t get a refund. Hopefully I get the $50 deposit back. Also If you call this hotel they will never answer.

6

Christopher

4 Oct 2023

·

When we got to our room the first night we found the toilet leaking and constantly running. The next morning we told the front desk agent, he said someone would be in there to fix it. No one ever came to fix it the entire week we were there. We were never 5old waht the room cleaning policy was. We saw everyone putting trash and towels out on the hallway, so we figured that's what we needed to do. We put towels out and they were never replaced. Went to the front desk one night and asked for a fresh towels. Was told they were in the dryer and would be delivered to the room. They were never delivered. Went down later that night and asked a different front desk agent to have our room put on the list to be cleaned the next day. Our room was never cleaned. Went to the front desk that night to complain and there was a long line of check ins because only one person wad doing check ins. Called the maidservice and customer service lines and n o one answered the phone. Complained to the guy vacuuming the hallways and he brought us towels. He also told us someone would come clean our room. No one ever showed up. This hotel is in a great location to downtown Nashville and other attractions. However be prepared for lack of service and the rooms falling apart.

10

Bev

4 Oct 2023

·

Stayed 2 nights

Although I waited in line for a while upon check-in, room was so clean and the Serta bed was heavenly, one of the best hotel beds I've ever slept in! It does seem that they run on few staff so just prepare yourself for rather long waits for check-in or if you should have room issues. They have a shuttle to downtown Nashville that was just super! And if you have pets, it appears they have a fenced in yard.

4

Sean

2 Oct 2023

·

Stayed 1 night

Despite making use of the pre-arrival check-in, it took well over an hour to recieve our keys from the front desk causing us to miss our dinner reservation. Our toilet was clogged and unusable, no one answered multiple calls to the front desk, after walking down to address the issue in person, no help ever arrived. Refuse was left in several areas of the lobby from around 4:30pm to 7am the following day. No mention of breakfast being unavailable on mondays at any point in my booking or stay.

6

Michael

21 Aug 2023

·

Stayed 2 nights

I am not telling you what you already know...the hotel is very understaffed! Hard to even work with the front desk when there is only 1 person working on a weekend. This could be a much nicer property if it was refreshed.

2

Laura

5 Jul 2023

·

Stayed 3 nights

This was the WORST experience I have EVER had when travelling. After almost 12 hours of travel to get to Nashville, we arrived that the Millennium Maxwell House. We were "greeted" by a young girl behind the desk who informed us, quite rudely, that she did not have a room for us. Not only that, but there were no rooms in the whole city! She could give us a refund, but that was it. WHAT??! What good was a refund supposed to do, we needed a place to stay! The lobby had several other people also waiting for another hotel. At one point she told us that she was looking for hotels and that, when she found one, the management of Millennium would pay for the new hotel and also give us transportation. The girl was obviously overwhelmed and would often just disappear into the back room. There was no management on the premises and multiple phone calls were ignored. Some of the people had been waiting since about 2 in the afternoon. It was now after 8pm. While we were waiting we heard about luggage being stolen, someone being given a key to a room that was already occupied, and air conditioning that hadn't been repaired after several requests. We ended up finding our own room (paying more), and our own ride. I think we dodged a bullet by not staying there, but the whole situation was horrible. OH! The girl behind the counter initially tried to blame us because we booked through hotels.com. Others arrived who had booked through the hotel's website and they didn't have a room

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Location

Convenient for reaching downtown and major roads, with free parking and a shuttle easing trips; a few felt the surrounding area was less appealing.

Related guest reviews

8

Andrew

13 Oct 2025

·

Stayed 2 nights

Good location and the free shuttle downtown did save us a few ride share trips. The toilet and shower area were dated, but otherwise the room was ok. Good value for this area if you are willing to rideshare/shuttle downtown.

8

Alexandre

1 Aug 2025

·

Stayed 2 nights

Close to downtown

10

Karl

30 Jun 2025

·

Stayed 3 nights

Four day trip with spouse to Nashville for pleasure. Chose hotel as it was reasonably priced and in good location near major highways and about 1 1/2 miles from Broadway. Facility was clean. Bed was very comfortable. Continental breakfast was very good. Pool was nice. Hotel shuttle to Broadway was very handy. This is a real find if you're going to Nashville!

8

Donald

15 Jun 2025

·

Stayed 2 nights

Nice hotel, easy to get to, free parking

10

Ronald

9 Jun 2025

·

Stayed 2 nights

Very nice hotel! Really convenient if you dont want to deal with all the hustle and bustle of being in the downtown area! Nice downtown view from the room.

6

Jessica

8 Jun 2025

·

Stayed 2 nights

Needs updating desperately and also not in a very good area.

10

Gary

20 May 2025

·

Stayed 1 night

Location was excellent and close to where we needed to be next day

8

elizabeth

4 May 2025

·

Stayed 1 night

I liked the location and friendliness of all the staff

8

Tara

5 Jan 2025

·

Stayed 1 night

Good hotel for an inexpensive stay! Easy to get to downtown and they have a shuttle with good hours. Hotel is noisy and a bit dated, still a very good value.

10

Michael

12 Sept 2023

·

Stayed 3 nights

For the price and location this hotel is a good option when staying in Nashville. Convenient transportation to and from Broadway.

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Dining

Breakfast is often described as basic or poor value, with limited selection and shortages, and some report added charges. The bar and restaurant can be enjoyable but are understaffed and sometimes closed on certain days.

Related guest reviews

10

Kelly

21 Oct 2025

·

Stayed 3 nights

Staff were very friendly and helpful. Breakfast was blah, no breakfast meat offered and it became boring on the 3rd morning. Nice service offering a free shuttle to and from downtown. Everything was super clean and the hotel was quiet.

2

Kim

28 Jul 2025

·

Stayed 4 nights

First of all, I requested to be near two other families staying at the hotel and was told it would be no problem. One of the families was at the other end of the floor I was on and the other family was seven floors above us. Second, The carpet was extremely worn and dirty, my room had splattered God only knows what on two different walls, huge cobwebs or dust collections above the curtains, dead bugs in the AC unit vents and to top it all off.....I was greeted one morning by a MOUSE! Lastly, the continental breakfast served hard boiled eggs that were soaked in lemon or vinegar and were AWFUL! We ate at the little pub in the hotel one night because we were short on time and 3 of us were served checken tenders & fish that were so overcooked. Not just a little overcooked, they were HARD! So dissa disappointing!!!

8

Stacy

9 Jul 2025

·

Stayed 1 night

One staff member was rude and not helpful. Breakfast was only basic.

8

douglas

13 May 2025

·

Stayed 2 nights

Charged 20 something a day extra for shuttle and breakfast fee. Surprised at that. Shuttle wonderful. First breakfast, only hot food was runny eggs. Second day, nothing hot, no milk for cereal even. Went to Mcdonalds after both days. Never paid extra for worst breakfast. Rest of staff and hotel very nice.

8

Carolyn

5 May 2025

·

Stayed 3 nights

Great place, shuttle to downtown was nice. Good places across the street, dog friendly. Negative was room service and lack of towels. I had to go to the front desk everyday to get towels.

6

Austin

2 Jan 2025

·

Stayed 2 nights

The room was nice, really small pillows on the bed, didn't like that. The breakfast was a joke. No hot food except waffles and there was no low carb options that I seen. They ran out of coffee a lot. Two morning in a row there was no coffee available in lobby or dining room. The bar needs some music options besides the piped in hotel music.

8

Nicholas

21 Sept 2024

·

Stayed 4 nights

Getting electric shock while using the air dryer. They said sorry and do something about it. New airdry arrived. Nobody else is talked to us about any compensation for the shock that my wife received.

10

Susan

13 May 2024

·

Stayed 3 nights

We stayed here from Thursday to Sunday and had a great time. The hotel was clean and the room was nice. The shuttle was very convenient, and the drivers were very nice We had breakfast everyday due to the price, $10 for a full breakfast was a bargain.

2

Lokesh

5 Mar 2024

·

Stayed 1 night

Although they claimed breakfast included, it is only available with money.

8

Krystol

19 Oct 2023

·

Stayed 1 night

Neither the Restaurant nor the bar is open on Mondays and Tuesdays. No Restaurant or bar is within walking distance. Breakfast on Wednesday morning was very good. The general manager and the food and beverage manager were both on hand and very friendly.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $80	3 $80	4 $80	5 $80	6 $110	7 $110
8 $80	9 $80	10 $80	11 $80	12 $80	13 $123	14 $123
15 $80	16 $80	17 $80	18 $80	19 $78	20 $87	21 $87
22 $80	23 $80	24 $80	25 $80	26 $80	27 $87	28 $87
29 $80	30 $80

Su	Mo	Tu	We	Th	Fr	Sa
		1 $80	2 $80	3 $80	4 $74	5 $74
6 $84	7 $84	8 $84	9 $84	10 $84	11 $84	12 $84
13 $84	14 $84	15 $84	16 $84	17 $84	18 $84	19 $84
20 $84	21 $84	22 $84	23 $84	24 $84	25 $84	26 $84
27 $84	28 $84	29 $84	30 $87	31 $118

Millennium Hotel Maxwell House Nashville

Prices for Millennium Hotel Maxwell House Nashville

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Double Beds

Club Room, 1 King Bed

Guest reviews of Millennium Hotel Maxwell House Nashville

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Millennium Hotel Maxwell House Nashville

Considering this hotel for your Nashville trip?

Prices for upcoming dates