Name: SureStay Hotel by Best Western The Clarence on Melville
Address: 191 Albany Highway, Albany, Western Australia, Australia, Albany, Western Australia, Australia
Rating: 7.88

Guest reviews

7.9

Good

Based on 1,520 verified reviews

Who stays here?

Business

6%

Couple

45%

Family

21%

Group

7%

Solo

18%

What guests think

AI-generated summary based on recent guest reviews

At SureStay Hotel by Best Western The Clarence on Melville, guests often find clean, good-value, spacious rooms and welcoming staff, though several note the motel's dated condition, noisy air conditioners or plumbing, and occasional lapses in housekeeping standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Sarah

Mar 15, 2026

·

Stayed 2 nights

Although the rooms were older in style, they were very clean and tidy. Staff were lovely to deal with. Water was nice and hot and didn’t go cold which is a pet peeve of mine. Close to shops and good parking out front of room. Highly recommend for a stay.

10

Stan

Mar 13, 2026

·

Stayed 1 night

This was the second time we’ve stayed here. The first was in 2019 and it’s still a good value. It’s quiet and clean but beginning to show some age. Nothing to complain about though.

10

Stephen

Feb 11, 2026

·

Stayed 2 nights

When was spotless and the staff were very courteous

10

Petra

Jan 31, 2026

·

Stayed 1 night

Clean room. Quiet. Friendly staff

10

Paul

Jan 8, 2026

·

Stayed 2 nights

Great hotel

191 Albany Highway, Albany, Western Australia, Australia

Location

A stay at SureStay Hotel by Best Western The Clarence on Melville places you in the heart of Albany, within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. This hotel is 1.2 mi (1.9 km) from Albany Leisure and Aquatic Centre and 1.3 mi (2.1 km) from Town Hall.

Mount Melville Circuit Trail Trailhead(0.6 miles)

Mount Melville Lookout(0.6 miles)

Town Hall(0.9 miles)

Albany Leisure and Aquatic Centre(1.2 miles)

Vancouver Arts Centre(1.2 miles)

Patrick Taylor Cottage(1.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:59

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. However, parking is limited.

To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately AUD 13.50 for adults and children.

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility should be confirmed directly with the property.

The property is located in the heart of Albany, within a 15-minute walk of Mount Melville Lookout and Mount Melville Circuit Trail Trailhead. It is also 1.2 miles from Albany Leisure and Aquatic Centre and 1.3 miles from Town Hall.

Children are welcome at the property, and there is no minimum age for children to stay for free.

SureStay Hotel by Best Western The Clarence on Melville

Amenities

Property description

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Guest reviews