Name: NH Collection Paris Ponthieu Champs-Élysées
Address: 24 rue de Ponthieu, Faubourg-du-Roule, Paris, France, Paris, Île-de-France, FR
Price range: $321–$951 per night
Rating: 7.8

What guests think

Across many reviews, travellers praise NH Collection Paris Ponthieu Champs-Élysées for its central setting near the Champs-Élysées and helpful, friendly staff, noting easy access to metro, shops, and sights that makes sightseeing and dining straightforward.

Rooms are consistently small, some newly styled, and noise from the nightclub or street can disturb sleep in front-facing rooms. Cleanliness is often good, though several guests report worn carpets, maintenance issues, or dated areas. Some guests experienced billing or payment surprises and occasional renovation or service lapses, so expect a convenient base with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Elevators and corridors are very small and sometimes crowded, and a few reviews mention ongoing renovation.

Related guest reviews

6

HELENE

Apr 5, 2022

·

Stayed 5 nights

Convenable. Pour un séjour de 5 nuits, la chambre proposée était minuscule et surtout avec une hauteur sous plafond très basse (environ 2,10m). Après deux nuits et réclamation, nous avons obtenu une chambre normale.

Translate

2

Wun Siang Terrence

Apr 18, 2025

·

Stayed 1 night

Terrible, I turned up at the doorstep and I was shocked because the entire hotel was under renovation. Payment had already been made and the booking was made months before. No one reached out to inform me. I had to rebook another hotel whilst standing on the sidewalk with my luggage.

6

Nadine

Mar 22, 2022

·

Stayed 1 night

Séjour de 3 nuits 1ere nuit salle de bain inondé faute de joints dans la douche. Changement de chambre le lendemain dans une chambre accès handicapé face ascenseur au 1er beaucoup de bruit nuit et matin, grande chambre lit classique trop petit pour 2. Très grande salle de bain manque un support pour poser affaires dans salles de bain. Restaurant de l hôtel à recommander. Personnel agréable.Problème d 'ascenseur trop d attente car pris pour le service. Hôtel très bien situé.Parking privé payant en face hôtel au top

Translate

6

Deepika

Jul 25, 2024

·

Stayed 3 nights

Property for an American customer was too small. Hallways are tiny.. lift is small.. took 3 trips to just get the luggage in the room. Booked 3 rooms and requested them to be on the same floor months ago but on day of check in we were informed they are all in different floors. Room was decent.

4

Virginia Inez F

Jan 11, 2025

·

Stayed 5 nights

A localização do hotel é ótima. O problema é que o hotel é antigo. O elevador é muito pequeno. Os corredores são estreitos. Os quartos são pequenos. Da pra perceber que o hotel é antigo.

Translate

8

Nicole

Aug 26, 2023

·

Stayed 2 nights

It is a beautiful, comfortable hotel, but although it says it's accessible only half the rooms are accessed by a lift big enough for a wheelchair, and even though my request was for wheelchair accessible I was on the other side, so had to be out of my chair and go up separately in the tiny lift! Not easy, or always possible.

6

Nadine

Mar 15, 2022

·

Stayed 1 night

Tres belle entree dans un quartier calme. Prise en charge rapide.tres bien accuilli. Noud sommes acompzgnees a notre chambre. Beaucoup de marche attention aux personnes a mobilite reduite. Chambre agreable..petite mais propre donnant sur une cour. Changementd de chambre demandee car fuite d eau notable au niveau de la douche.salle de bain tres petite. Personnel tres acceuillant et fort sympatique. Seche cheveux pas au top..et serviettes toilettes desuetes. Tout cela pour un 4 etoiles.

Translate

6

Santiago

Nov 29, 2024

·

Stayed 3 nights

Los cuartos chicos y viejos, los colchones super aguados te hundes, estaba una parte en remodelación pero de eso no te avisan al momento de reservar

Translate

6

Nigar

Sep 4, 2024

·

Stayed 2 nights

The hotel in overall seemed very dirty and old. All the doors, walls were having stains and dirt on them. Hotel needs a refurbishment. The rooms are very small as well. I didnt like the place. Receptions are good but in overall when you are entering in the hotel you can notice the lack of cleanliness.

6

roger

Jul 19, 2023

·

Stayed 3 nights

Elevator and room incredibly small. Service was so so. Very clean and quiet though

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the hotel and rooms clean, but several note worn carpets, odors, mold, or maintenance lapses, making standards inconsistent.

Related guest reviews

10

Lilit

Nov 14, 2025

·

Stayed 6 nights

Very clean and nice hotel in the heart of Paris. I would recommend for the all reasons.

10

stephen

Oct 15, 2023

·

Stayed 2 nights

Lovely central hotel. Clean rooms. Can be a bit noisy at night, but does not take from the hotel.

2

Zack

Oct 2, 2023

·

Stayed 5 nights

The room is too small, even for Parisian standards. The photos are misleading because it shows it as a luxury hotel, which is not. The worst thing was that the carpet smelled of vomit and had a clear stain. I complained and was told that I couldn't be moved to another room. Really bad experience. This is a cheap hotel marketed as luxury.

10

Ryan

Sep 15, 2024

·

Stayed 3 nights

Nice location, very clean

10

Nazli

Apr 23, 2022

·

Stayed 1 night

Das Hotel ist sehr sauber und zentral, die Mitarbeiter sind sehr freundlich.

Translate

6

Farzanah

Apr 19, 2023

·

Stayed 2 nights

The hotel is in a great location. The breakfast was fantastic. However, the hotel can do with a renovation. The carpet is quite gross, there was mold in the shower, the linens were ripped...

6

Marcos

Aug 18, 2024

·

Stayed 3 nights

The room was too small, I paid for a king size bed and they put us on regular size. The linen was a little worn off and the cleanliness of the carpet was not very good because me and my wife got the allergies. The best thing about the hotel is the location.

10

Garine

Nov 2, 2025

·

Stayed 4 nights

Great staff and very helpful! Location was great, close to everything. Clean rooms with clan sheets and smells great. Would definitely stay here again

6

Dorothée

Aug 28, 2024

·

Stayed 1 night

Très mauvaise insonorisation entre les chambres, les évacuations des eaux usées... Pour un 4* c'est moyen. Sinon chambre très propre.

Translate

6

Nigar

Sep 4, 2024

·

Stayed 2 nights

The hotel in overall seemed very dirty and old. All the doors, walls were having stains and dirt on them. Hotel needs a refurbishment. The rooms are very small as well. I didnt like the place. Receptions are good but in overall when you are entering in the hotel you can notice the lack of cleanliness.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently small; some are stylish or newly refurbished, but street- or club-facing rooms can be noisy, and occasional issues include weak AC and patchy Wi‑Fi.

Related guest reviews

6

Everard

Jun 3, 2024

·

Stayed 3 nights

Small room. Just enough space for the bed

10

Yen

Sep 4, 2025

·

Stayed 1 night

Direkt an der champ Élysée und ca. 6 min zu Fuß von der Metro entfernt. Direkt gegenüber befindet sich ein Club. Die Zimmer sind klein aber super chic und fein.

Translate

8

Kirk

Oct 24, 2025

·

Stayed 9 nights

Very nice staff, super comfortable beds and a good breakfast. Very clean and well maintained, decor is neutral/on trend. But probably the worst wifi i have experienced in a European hotel. To their credit, they did find a way to fix this for a Mac user, but it took some requests and a phonecall to their IT. I do credit them for fixing it though, and their approach to making me happy was commendable - afterwhich it worked fine. Conveniently placed for everything I needed in the day, the area was perhaps a little too noisy outside in the evening (if you have a room overlooking the street). I would certainly stay here again, but will consider other options too. In all, very good value and I enjoyed it.

8

Rafael

Jun 15, 2025

·

Stayed 6 nights

Cuarto pequeño. Lo demás muy bueno.

Translate

4

Kamal

Jul 7, 2025

·

Stayed 3 nights

The room was too small, air conditioning terrible

6

Kelli

Jul 4, 2023

·

Stayed 3 nights

The rooms were small and a bit dingy. The hallways were narrow and the carpets seemed dirty. From the restaurant staff to the front desk, I felt they didn’t appreciate my stay. There is anti American sentiment all around FYI. When it was time to leave, I got zero help with concierge getting a taxi or Uber. I had to lug all my things as a single woman 6 blocks down and try to hail a cab. I was told they don’t like to pick up Uber riders with American profiles. The room rate was the most appealing aspect but overall less than satisfied.

6

SILVIA

Oct 31, 2024

·

Stayed 3 nights

La habitaciòn es ridiculamente pequeña, no hay espacio ara colgar nada la regadera es diminuta no cabe una persona grande y lo peor es de manguera lo que implica moverte pero siento tan pequeño es imposible, los empaques mal puesto por lo que se inunda, el colcho viejo y vencido, no parece un hotel de esta cadena el unico punto a favor es la ubicaciòn

Translate

8

james

Jan 5, 2025

·

Stayed 2 nights

Rooms are very small but the staff and facilities are great. Close to metro and many restaurants.

6

roger

Jul 19, 2023

·

Stayed 3 nights

Elevator and room incredibly small. Service was so so. Very clean and quiet though

6

Guillermo

Sep 30, 2024

·

Stayed 5 nights

Lo mejor es la ubicación del hotel. Habitaciones pequeñas

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with standout assistance from front desk and concierge, though some guests report billing or payment issues and occasional unhelpful interactions.

Related guest reviews

8

Marisela

Dec 5, 2025

·

Stayed 5 nights

El personal muy amable

Translate

10

binu

Sep 10, 2024

·

Stayed 2 nights

A special mention to one of the greatest front office staffs Mr. Theo was a gem in helping us in everything we needed, very courteous, polite and always smiling. Good luck to him in his future endeavors.

10

binu

Sep 8, 2024

·

Stayed 4 nights

The front office staff were super helpful..very friendly and always smiling 😊

10

matan

Dec 15, 2024

·

Stayed 3 nights

Great hotel We really like the standard of NH hotel. The staff was very friendly and helpful a special Karim gave us very nice recommendations

10

Karlan

Aug 27, 2024

·

Stayed 2 nights

The hotel was nice and the staff went out of their way to make us feel welcomed. They upgraded our room by surprise! It was our honeymoon and the hotel asked us beforehand if we were celebrating...they left a plate of chocolates and a note and banner in our room to help us celebrate...very thoughtful! We had a great stay!

6

Debra

Jul 17, 2024

·

Stayed 3 nights

I loved everything about this property and the VERY helpful staff. My only concern is that the front desk inadvertently overcharged me at check-out by almost $600! I caught it and they apologized profusely.

2

Kwok Hung

Jun 27, 2024

·

Stayed 4 nights

I have a terrible experience with the payment with Hotel. I settled the room rental (GBP1688.34) when check out. However, 3 days later it charged my bank account GBP1925.84. The accounting practice or front desk staff are very confusing.

2

Stephen

Sep 24, 2024

·

Stayed 1 night

I turned up late to check in and they had charged me for the room, but decided to give it to someone else. I then had to pay for a room at another hotel due to them not having any space. I booked rooms for the rest of my work colleagues and they screwed up each booking with utter and needless confusion. Some of the staff there are fantastic, but some are next to useless. Shame.

10

Garine

Nov 2, 2025

·

Stayed 4 nights

Great staff and very helpful! Location was great, close to everything. Clean rooms with clan sheets and smells great. Would definitely stay here again

6

Fredrik

Nov 11, 2024

·

Stayed 2 nights

Had made my reservation with the option to pay on the spot. Had also booked 2 rooms for our friends. But 2 days before we get to the hotel, the hotel takes money from me anyway. So now my friends have to pay me instead of something they would pay at the hotel themselves and that's exactly why we chose that option. However, he at the reception said that it did not have that option, but you always paid in advance. Although in my booking confirmation it says "Pay on site at the hotel". Then they charge a "minibar" fee of alot more then value in the minibar, so it feels like usury.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Excellent central location near the Champs‑Élysées and metro is a major draw, with easy access to shops and sights; however, a nightclub across the street causes late‑night noise for some rooms.

Related guest reviews

10

Yen

Sep 4, 2025

·

Stayed 1 night

Direkt an der champ Élysée und ca. 6 min zu Fuß von der Metro entfernt. Direkt gegenüber befindet sich ein Club. Die Zimmer sind klein aber super chic und fein.

Translate

10

Satpal

Oct 28, 2024

·

Stayed 2 nights

The hotel is located in the heart of champs Elyse.

10

Daniel

Jul 8, 2024

·

Stayed 2 nights

The staff was very very nice and helpful Location perfect right on the champs Élysée Room clean bathroom modern I will definitely come back to this hotel

10

Reham

Aug 30, 2025

·

Stayed 4 nights

Great location and wonderful property

10

Socorro

Oct 13, 2024

·

Stayed 6 nights

Very well location. The Metro and grocery stores were closed by. Lots of restaurants to choose from.

8

Teddy

Feb 10, 2026

·

Stayed 3 nights

Superb location 👌

10

Jean-Simon

Mar 26, 2024

·

Stayed 4 nights

Can't beat the fantastic location, right next to the Champs Elysees, short walk to the Arc the Triomphe then the Louvre, next to the subway. Awesome neighbourhood full of coffees, bars and dining experience. Super clean and functional but small room. Carpet flooring in the room itself, which is a little downside. Helpful and welcoming staff. Decent price. I recommend.

2

Rosalinda

Oct 26, 2024

·

Stayed 3 nights

Very noisy & loud…staff talking & working in the hallways. There is a nightclub directly across the street. Looks nice from the outside but found out quickly it’s sketchy. Screams, shouting, fighting & car horn honking contest til 7:00 am… Seriously, it was scary! In a great location w/good restaurants nearby but there are other places to choose from. This stay ruined our trip!

10

teresa

Oct 16, 2025

·

Stayed 3 nights

Gran Ubicacion!

Translate

8

MARTHA

Oct 4, 2024

·

Stayed 4 nights

Está a una cuadra de Champs Elyses y 15 min caminando al Arco del Triunfo

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised; the hotel restaurant is mentioned positively in one review.

Related guest reviews

10

Petrus

Feb 23, 2024

·

Stayed 1 night

Very helpful staff, with excellent restaurant recommendations

10

Maria

Jul 18, 2023

·

Stayed 4 nights

Excellent location, nice breakfast buffet, friendly staff

6

Nadine

Mar 22, 2022

·

Stayed 1 night

Séjour de 3 nuits 1ere nuit salle de bain inondé faute de joints dans la douche. Changement de chambre le lendemain dans une chambre accès handicapé face ascenseur au 1er beaucoup de bruit nuit et matin, grande chambre lit classique trop petit pour 2. Très grande salle de bain manque un support pour poser affaires dans salles de bain. Restaurant de l hôtel à recommander. Personnel agréable.Problème d 'ascenseur trop d attente car pris pour le service. Hôtel très bien situé.Parking privé payant en face hôtel au top

Translate

8

Kirk

Oct 24, 2025

·

Stayed 9 nights

Very nice staff, super comfortable beds and a good breakfast. Very clean and well maintained, decor is neutral/on trend. But probably the worst wifi i have experienced in a European hotel. To their credit, they did find a way to fix this for a Mac user, but it took some requests and a phonecall to their IT. I do credit them for fixing it though, and their approach to making me happy was commendable - afterwhich it worked fine. Conveniently placed for everything I needed in the day, the area was perhaps a little too noisy outside in the evening (if you have a room overlooking the street). I would certainly stay here again, but will consider other options too. In all, very good value and I enjoyed it.

6

Farzanah

Apr 19, 2023

·

Stayed 2 nights

The hotel is in a great location. The breakfast was fantastic. However, the hotel can do with a renovation. The carpet is quite gross, there was mold in the shower, the linens were ripped...

8

Eduardo

Dec 6, 2022

·

Stayed 4 nights

La Ubicación es excelente, el desayuno no eran tan bueno, mi reservación decía cama Queen size y me dieron cuarto con 2 camas individuales junta y muy incómodas, porque se separaban y no hablaban Español correctamente como decía la reservación

Translate

8

olga

Oct 12, 2023

·

Stayed 1 night

Staff charged us for mini bar after we checked out. Keep you receipts, in case it’s a usual practice…

10

Marco antonio

Jul 22, 2024

·

Stayed 4 nights

Me fue muy bien Excelente ubicacion Excelente atencion Desayuno super bien de 10

Translate

10

Soledad

Aug 21, 2024

·

Stayed 4 nights

Everything was perfect, the only thing was that the hair dryer was super old, and went on and off constantley, and they couldnt give me one that actually worked, cause they had the same in every room,I m sure they would change them someday, and other thing …there’s a night club across the street, and some days was a little bit noisy, but I would definitley came back again!! With my own hairdryer😀, the cleanliness , the location, the breakfast , the staff was super!!

8

Maria Laura

Aug 3, 2022

·

Stayed 5 nights

Achei o Hotel com excelente custo benefício, a localização era ótima e o quarto muito confortável, limpeza excelente! Minha única observação é quanto ao Room Service, ele consta no site do hotel, mas infelizmente é bem limitado, só funcionava até as 14:30h, ou seja, a noite ficamos sem opção, essa informação deveria constar pois pesa muito quando faço reservas, só reservo hotéis com room service até tarde da noite ou 24h

Translate

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$306
February	$260
March	$332
April	$347
May	$373
June	$434
July	$337
August	$244
September	$368
October	$351
November	$291
December	$334

Su	Mo	Tu	We	Th	Fr	Sa
				1 $502	2 $629	3 $607
4 $458	5 $519	6 $526	7 $578	8 $578	9 $951	10
11 $379	12 $449	13 $449	14 $514	15 $451	16 $457	17 $505
18 $444	19 $448	20	21 $476	22	23 $505	24 $557
25 $345	26 $327	27 $397	28 $345	29 $387	30 $321	31 $376

NH Collection Paris Ponthieu Champs-Élysées

Prices for NH Collection Paris Ponthieu Champs-Élysées

Monthly average prices

About this property

Location

Room options

Junior Suite (Family)

Junior Suite

Superior Room

Junior Suite (Family Extra Bed 2 Adults + 1 Child)

Deluxe Room

Premium Room

Junior Suite (Family Extra Bed 3 Adults)

Guest reviews of NH Collection Paris Ponthieu Champs-Élysées

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about NH Collection Paris Ponthieu Champs-Élysées

Considering this hotel for your Paris trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $682
20 $375	21 $378	22 $558	23 $559	24 $558	25 $573	26 $619
27 $430	28 $531	29	30 $544