Hyatt House Tokyo Shibuya
$537
/ night
Avg. for November
Prices for Hyatt House Tokyo Shibuya
Select dates to see prices and availability
$537
/ night
Avg. for November
Monthly average prices
Nightly prices at Hyatt House Tokyo Shibuya average $372 in August, the cheapest month, and $615 in April, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $392 |
| February | $414 |
| March | $586 |
| April | $615 |
| May | $523 |
| June | $440 |
| July | $427 |
| August | $372 |
| September | $424 |
| October | $570 |
| November | $537 |
| December | $507 |
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Nov · $537
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Most expensive: April (~$615)
Cheapest: August (~$372)
About this property
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Amenities
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Dining
At Hyatt House Tokyo Shibuya, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
Hyatt House Tokyo Shibuya is centrally located in Tokyo, a 5-minute walk from Hachikō Memorial Statue and 6 minutes by foot from Shibuya Sky. This hotel is 0.3 mi (0.4 km) from Shibuya Crossing and 0.4 mi (0.6 km) from Shibuya 109 Building.
What's nearby
Hachikō Memorial Statue(0.3 miles)
Shibuya Scramble Square(0.3 miles)
Shibuya Sky(0.3 miles)
Shibuya Crossing(0.3 miles)
Shibuya 109 Building(0.3 miles)
Shibuya Hikarie(0.4 miles)
Yoyogi National Gymnasium(0.9 miles)
Yoyogi Park(0.9 miles)
Omotesando(1.1 miles)
Omotesando Hills(1.1 miles)
NHK Hall(1.2 miles)
Takeshita Street(1.3 miles)
Meiji Jingu Shrine(1.6 miles)
Meiji Jingu Stadium(1.7 miles)
National Art Center, Tokyo(1.8 miles)
Haneda Airport (HND)(14.9 miles)
Narita Intl. Airport (NRT)(48.9 miles)
Restaurant
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Location
3-3 Sakuragaoka-cho, Shibuya-ku, Sakuragaokacho, Tokyo, Japan
Hachikō Memorial Statue (0.3 miles)
Shibuya Scramble Square (0.3 miles)
Shibuya Sky (0.3 miles)
Shibuya Crossing (0.3 miles)
Shibuya 109 Building (0.3 miles)
Shibuya Hikarie (0.4 miles)
Room options
14
Twin Suite
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 4
689 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
12
Deluxe Room (With Sofa Bed)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
538 ft²
Air ConditioningWi-Fi (Free)Kitchen
21
Premium Twin Room (With Day Bed)
Room details
2 Twin Beds
Sleeps 3
570 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
14
King Suite
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
689 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
21
Room, 1 King Bed, City View
Room details
1 King Bed
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Kitchen
20
King Room with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Kitchen
17
Deluxe Twin Room (With Sofa Bed)
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
538 ft²
Air ConditioningWi-Fi (Free)Kitchen
19
Deluxe Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
915 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
19
Twin Room with Sofa Bed
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
344 ft²
Air ConditioningWi-Fi (Free)Kitchen
18
Deluxe Twin Suite
Room details
2 Twin Beds
and 1 Sofa Bed
Sleeps 4
915 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
21
Premium Room, 1 King Bed (With Day Bed)
Room details
1 King Bed
Sleeps 3
570 ft²
Separate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
20
King Room
Room details
1 King Bed
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Kitchen
Guest reviews of Hyatt House Tokyo Shibuya
9.2
Superb
Based on 316 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Hyatt House Tokyo Shibuya, travellers praise the spacious, well‑equipped rooms and standout cleanliness, plus a central yet quiet Shibuya location near the station, while the modern facilities—especially the pool—help deliver a comfortable, apartment‑style stay.
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What guests think
At Hyatt House Tokyo Shibuya, travellers praise the spacious, well‑equipped rooms and standout cleanliness, plus a central yet quiet Shibuya location near the station, while the modern facilities—especially the pool—help deliver a comfortable, apartment‑style stay.
Many love being steps from Shibuya Station and Crossing, though several found the property hard to locate and noted taxi or map confusion due to new construction and signage. Breakfast feedback is mixed—some enjoyed the buffet and views, while others found it limited or overpriced and chose nearby options instead. Service is widely described as friendly and attentive, with occasional comments about limited concierge or room service. Expect a modern, quiet base in Shibuya with apartment‑style comforts.
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AI-generated summary based on recent guest reviews
Facilities
Modern pool and fitness facilities are praised; several note limited pool hours and a small or cool hot tub.
Related guest reviews
10
Manuella
Aug 5, 2025
·
Stayed 6 nights
It was a 5 min walk from the crossing. Lots of options. During the hot days the pool helped keep us cool. It was a great place and the amenities were great. Definitely will be back.
It was a 5 min walk from the crossing. Lots of options. During the hot days the pool helped keep us cool. It was a great place and the amenities were great. Definitely will be back.
10
Kim Lykke
Jul 29, 2025
·
Stayed 6 nights
Fantastisk beliggenhed tæt på Shibuya Crossing og stationen med forbindelse til det meste af Tokyo. Topmoderne hotel med gode senge, køleskab og vaskemaskine. Tilmed også en lækker pool på 16. etage
Fantastisk beliggenhed tæt på Shibuya Crossing og stationen med forbindelse til det meste af Tokyo. Topmoderne hotel med gode senge, køleskab og vaskemaskine. Tilmed også en lækker pool på 16. etage
10
Gisela
Feb 19, 2026
·
Stayed 3 nights
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
10
wayne
Oct 9, 2025
·
Stayed 3 nights
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
Staff was friendly… room was very clean.. enjoyed the pool and the hot tub
8
Emily
Jun 24, 2024
·
Stayed 2 nights
Loved the rooftop pool — quite an experience swimming among the skyscrapers! Also, the pajamas were the most comfortable set we experienced across multiple hotels. If they hadn’t had a giant Hyatt logo on them, I would have bought a pair.
Loved the rooftop pool — quite an experience swimming among the skyscrapers! Also, the pajamas were the most comfortable set we experienced across multiple hotels. If they hadn’t had a giant Hyatt logo on them, I would have bought a pair.
10
Henry
Feb 26, 2025
·
Stayed 3 nights
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
10
xiaoming
Sep 25, 2024
·
Stayed 4 nights
Property is very nice. Pool was a decent size. Hot tub was extremely small and cold. Hours for pool made it unappealing only 8am to 8 pm.
Property is very nice. Pool was a decent size. Hot tub was extremely small and cold. Hours for pool made it unappealing only 8am to 8 pm.
10
Karen
Nov 20, 2024
·
Stayed 2 nights
Loved how clean, modern, quiet, spacious, and hotel offered a beautiful indoor pool and hot tub, fitness room, washer and dryer in the room along with a stove and other conveniences. The restaurant breakfast was delicious and offered an array of healthy breakfast fare! Location was great!
Loved how clean, modern, quiet, spacious, and hotel offered a beautiful indoor pool and hot tub, fitness room, washer and dryer in the room along with a stove and other conveniences. The restaurant breakfast was delicious and offered an array of healthy breakfast fare! Location was great!
10
elanni
Jun 14, 2025
·
Stayed 4 nights
Well appointed. Super clean. We only wished the pool had longer hours. It didn’t open early enough to swim laps for a workout and it was always closed by the time we got back to the room after dinner.
Well appointed. Super clean. We only wished the pool had longer hours. It didn’t open early enough to swim laps for a workout and it was always closed by the time we got back to the room after dinner.
10
Jonathan
Oct 8, 2024
·
Stayed 2 nights
Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.
Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is widely praised, with many calling rooms spotless and the property new and well maintained; only rare isolated issues were mentioned.
Related guest reviews
2
MAN SHAN
Aug 18, 2024
·
Stayed 8 nights
This hotel is a scam carrying the Hyatt brand name. The lift lobby is stingy with heavy smell of urine, the room doesn’t even have enough space to pop open both of our suitcase given its rate. Housekeeping comes in irregular and unexpected hour - they can knock our door one day at 11:00 am , then the other day HAS NOT finish housekeeping at 4PM - after so much heat outside and we’d try to get back to the room to take a break. When we sat in the lobby waiting for housekeeping by to be done, one of the staff was giving us a disgusted look as if we were some random intruders - and only greeted us until we pull our room key card out. Other than the above, they don’t clean the laundry machines - there were tissue, someone’s hair, candy paper and layer of filth left in the machine and I only found out after finish washing my clothes - very gross !!! The mattress were the MOST TERRIBLE - It is soft, and the softness is uneven. I got lower back pain from the first 3 days of sleep and wasn’t able to forward fold because of the back pain. I got even more tired after sleeping on that bed which was absolutely a nightmare. Also, just a side note, the room key looks fancy but it does not work every time when you tap for lift / room access. I can’t believe this hotel is charging me almost $3000 HKD a night with such terrible experience! This will be the first time and the last time I stay with Hyatt House! I ll never come back again!
This hotel is a scam carrying the Hyatt brand name. The lift lobby is stingy with heavy smell of urine, the room doesn’t even have enough space to pop open both of our suitcase given its rate. Housekeeping comes in irregular and unexpected hour - they can knock our door one day at 11:00 am , then the other day HAS NOT finish housekeeping at 4PM - after so much heat outside and we’d try to get back to the room to take a break. When we sat in the lobby waiting for housekeeping by to be done, one of the staff was giving us a disgusted look as if we were some random intruders - and only greeted us until we pull our room key card out. Other than the above, they don’t clean the laundry machines - there were tissue, someone’s hair, candy paper and layer of filth left in the machine and I only found out after finish washing my clothes - very gross !!! The mattress were the MOST TERRIBLE - It is soft, and the softness is uneven. I got lower back pain from the first 3 days of sleep and wasn’t able to forward fold because of the back pain. I got even more tired after sleeping on that bed which was absolutely a nightmare. Also, just a side note, the room key looks fancy but it does not work every time when you tap for lift / room access. I can’t believe this hotel is charging me almost $3000 HKD a night with such terrible experience! This will be the first time and the last time I stay with Hyatt House! I ll never come back again!
10
Henson
Oct 8, 2025
·
Stayed 5 nights
Great location, friendly staff, clean room and amenities.
Great location, friendly staff, clean room and amenities.
10
Stephanie
Mar 19, 2024
·
Stayed 6 nights
This is the cleanest hotel I’ve ever had the please of staying at. You can tell they really care about their guests with the little details. Extremely friendly and helpful staff. Absolutely recommend!
This is the cleanest hotel I’ve ever had the please of staying at. You can tell they really care about their guests with the little details. Extremely friendly and helpful staff. Absolutely recommend!
10
Fernando
Dec 5, 2024
·
Stayed 6 nights
Excelente hotel. Novo. Limpíssimo. Atendimento presto e muito cordial. Bem localizado (em Shibuya): perto do famoso cruzamento e ao lado da estação. Quarto com microondas, freezer, ferro e utensílios completos para cozinha. Pijama… Não há o que reclamar.
Excelente hotel. Novo. Limpíssimo. Atendimento presto e muito cordial. Bem localizado (em Shibuya): perto do famoso cruzamento e ao lado da estação. Quarto com microondas, freezer, ferro e utensílios completos para cozinha. Pijama… Não há o que reclamar.
10
Chadworth and Michelle
Jan 19, 2026
·
Stayed 7 nights
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
10
Gisela
Feb 19, 2026
·
Stayed 3 nights
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
Great room with everything we needed, extremely clean and helpful staff. Beautiful pool area.
10
Dermawan
Jan 30, 2026
·
Stayed 3 nights
Location is excellent… Room is clean and great layout We will definitely come and stay there again
Location is excellent… Room is clean and great layout We will definitely come and stay there again
10
Matthew
Apr 20, 2025
·
Stayed 4 nights
The service was exceptional, and the rooms were very clean and good sized
The service was exceptional, and the rooms were very clean and good sized
6
Andrew
Jan 12, 2025
·
Stayed 4 nights
This hotel is in a great location, very close to Shibuya Station, but it’s surprisingly hard to find. Google Maps often led us on different routes, and even with directions from the hotel, it still took about double the time Google said it would to walk. If I remember correctly, you go through the pink Sakura building, take the elevator to the 3rd floor, go through a tunnel, and then turn to see the Hyatt House Shibuya sign pointing you in the right direction. The rooms are perfect for families, with a fully equipped kitchen and great functionality (100/100). However, our experience wasn’t entirely positive. When we first arrived, our room had a strong, unpleasant body odor. At first, we thought it might be coming from the hallway, but it was confined to our room. Even after spraying air freshener, the smell lingered. We reported the issue, and the hotel gave us an air purifier, but it didn’t help. We even tried leaving the oven fan on, but that didn’t improve the situation either. They offered to move us to another room, but since we were staying next to family members, we decided it wasn’t worth the hassle. On top of that, my sister found a toothpick next to her bed when she arrived.
This hotel is in a great location, very close to Shibuya Station, but it’s surprisingly hard to find. Google Maps often led us on different routes, and even with directions from the hotel, it still took about double the time Google said it would to walk. If I remember correctly, you go through the pink Sakura building, take the elevator to the 3rd floor, go through a tunnel, and then turn to see the Hyatt House Shibuya sign pointing you in the right direction. The rooms are perfect for families, with a fully equipped kitchen and great functionality (100/100). However, our experience wasn’t entirely positive. When we first arrived, our room had a strong, unpleasant body odor. At first, we thought it might be coming from the hallway, but it was confined to our room. Even after spraying air freshener, the smell lingered. We reported the issue, and the hotel gave us an air purifier, but it didn’t help. We even tried leaving the oven fan on, but that didn’t improve the situation either. They offered to move us to another room, but since we were staying next to family members, we decided it wasn’t worth the hassle. On top of that, my sister found a toothpick next to her bed when she arrived.
10
Gad
Oct 30, 2025
·
Stayed 7 nights
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious for Tokyo and well equipped with in‑room kitchens and washer/dryers, plus comfortable, quiet interiors suited to families and longer stays.
Related guest reviews
10
Bich
Jul 20, 2024
·
Stayed 3 nights
Great hotel, walking distance to everything, shopping, transport, food. Hotel rooms are have washing and dryer which was the best! Microwave and stovetop. Very advance rooms, was very impressed
Great hotel, walking distance to everything, shopping, transport, food. Hotel rooms are have washing and dryer which was the best! Microwave and stovetop. Very advance rooms, was very impressed
10
Hanna
Nov 30, 2024
·
Stayed 4 nights
Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.
Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.
10
Vincent
Jul 20, 2025
·
Stayed 8 nights
The room was great. Washer dyer, really a lot of attention to detail. House cleaning never bothered you yet the room was always cleaned. They did a pretty good job with breakfast, but I wouldn’t say it was amazing. Very close to Shibuya station and like a 10 minute walk to the scramble, so close enough to get out to the train or surrounding area, but peaceful enough to take it easy and get back to home base when needed.
The room was great. Washer dyer, really a lot of attention to detail. House cleaning never bothered you yet the room was always cleaned. They did a pretty good job with breakfast, but I wouldn’t say it was amazing. Very close to Shibuya station and like a 10 minute walk to the scramble, so close enough to get out to the train or surrounding area, but peaceful enough to take it easy and get back to home base when needed.
10
Tiffany
Aug 31, 2024
·
Stayed 5 nights
the rooms are roomier comparing to other hotels nearby.
the rooms are roomier comparing to other hotels nearby.
10
Henry
Feb 26, 2025
·
Stayed 3 nights
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
10
Margaret
Jun 25, 2025
·
Stayed 4 nights
We enjoyed this hotel a ton. The rooms were huge and helpful to have a washing machine and dryer. The location was perfect for riding trains. The staff were kind and respectful . And everything was so clean
We enjoyed this hotel a ton. The rooms were huge and helpful to have a washing machine and dryer. The location was perfect for riding trains. The staff were kind and respectful . And everything was so clean
10
Hasmi
Jan 15, 2025
·
Loved the property, location, especially all the staff. in room laundry, kitchenette and living area. It was perfect. We look forward to staying again on our next trip.
Loved the property, location, especially all the staff. in room laundry, kitchenette and living area. It was perfect. We look forward to staying again on our next trip.
10
Todd
Nov 2, 2024
·
Stayed 2 nights
Friendly staff. Great location. Seems like a new building. Spacious rooms with laundry and kitchen
Friendly staff. Great location. Seems like a new building. Spacious rooms with laundry and kitchen
10
Gad
Oct 30, 2025
·
Stayed 7 nights
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
Wonderful stay. Large, pleasant, and spacious rooms. Comfortable beds. Spotless cleanliness. Very quiet.
10
SHIELA ANN
Oct 31, 2025
·
Stayed 7 nights
Huge room.
Huge room.
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AI-generated summary based on recent guest reviews
Service
Staff are consistently friendly, helpful, and often go above and beyond with directions and logistics; a few guests mentioned limited concierge services or lack of room service.
Related guest reviews
8
oestman
Jul 18, 2025
·
Stayed 7 nights
Great location but no concierge that was very disappointing for a first timer.
Great location but no concierge that was very disappointing for a first timer.
10
Janet
Aug 13, 2025
·
Stayed 5 nights
We had a wonderful stay at the Hyatt House. The staff was fluent in English and extremely helpful with everything throughout our stay. We were surprised that water was left for us each day. My daughters bought stuffed animals from Tokyo Disney Seas and the next day when we returned to the hotel, they found them sitting on the beds that had the sheets replaced - it was one of those cute things that you did not expect!’ The location was also perfect for dining, shopping and transportation. It was easy to get to other areas in Tokyo via subway or taxi. If we ever visit the area again, we will definitely be returning to this hotel.
We had a wonderful stay at the Hyatt House. The staff was fluent in English and extremely helpful with everything throughout our stay. We were surprised that water was left for us each day. My daughters bought stuffed animals from Tokyo Disney Seas and the next day when we returned to the hotel, they found them sitting on the beds that had the sheets replaced - it was one of those cute things that you did not expect!’ The location was also perfect for dining, shopping and transportation. It was easy to get to other areas in Tokyo via subway or taxi. If we ever visit the area again, we will definitely be returning to this hotel.
10
Sasha
Oct 2, 2025
·
Stayed 2 nights
Fantastic experience and we will stay again next time we are in Tokyo. Thank you for accommodating our advanced request for a higher floor!!
Fantastic experience and we will stay again next time we are in Tokyo. Thank you for accommodating our advanced request for a higher floor!!
10
Chadworth and Michelle
Jan 19, 2026
·
Stayed 7 nights
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
10
Cynthia
Apr 26, 2024
·
Stayed 13 nights
Smooth and amazing, the room had so many accommodations the more we looked-- pajamas, slippers, tableware, laundry bags, detergent, kitchenette and microwave, etc., etc. The hotel staff also went above and beyond as I came down with a cold and wasn't feeling well. They helped us with locating cold medicines, clinics, helped us with hailing a taxis, pretty much anything you could think to ask they were extremely accommodating. I wasn't expecting jet lag to impact me so much on this trip and if it weren't for their services I wouldn't have recovered as well. Thank you very much!!
Smooth and amazing, the room had so many accommodations the more we looked-- pajamas, slippers, tableware, laundry bags, detergent, kitchenette and microwave, etc., etc. The hotel staff also went above and beyond as I came down with a cold and wasn't feeling well. They helped us with locating cold medicines, clinics, helped us with hailing a taxis, pretty much anything you could think to ask they were extremely accommodating. I wasn't expecting jet lag to impact me so much on this trip and if it weren't for their services I wouldn't have recovered as well. Thank you very much!!
10
FRANCISCO
Sep 25, 2025
·
Stayed 5 nights
The associates Miyaco and Naoki were excellent, they help us a lot, they wrote messages and instructions for the taxi drivers in their language, Japanese, they gave us information about places to visit, they wrote introductions in English and Japanese to ride the subway and hoe to exit the train stations, wlich are huge and confusing to exit, it was a great service, they are great
The associates Miyaco and Naoki were excellent, they help us a lot, they wrote messages and instructions for the taxi drivers in their language, Japanese, they gave us information about places to visit, they wrote introductions in English and Japanese to ride the subway and hoe to exit the train stations, wlich are huge and confusing to exit, it was a great service, they are great
10
Donya
Aug 13, 2025
·
Stayed 7 nights
This was one of the best hotels I have ever stayed in! From the time I walked in the door, until I checked out, it didn't disappoint. The service was A+, on the same level as the Ritz-Carlton. Beyond clean! Every amenity that you could possibly need, and the location was everything! When we visit Tokyo again, I will be staying at the Hyatt Tokyo.
This was one of the best hotels I have ever stayed in! From the time I walked in the door, until I checked out, it didn't disappoint. The service was A+, on the same level as the Ritz-Carlton. Beyond clean! Every amenity that you could possibly need, and the location was everything! When we visit Tokyo again, I will be staying at the Hyatt Tokyo.
10
ROMEO
Jun 29, 2024
·
I do not write reviews, but this hotel deserves one. Our week-long stay was phenomenal. Located in Shibuya, renowned for its shopping and vibrant atmosphere, the hotel offered a peaceful retreat just a four-minute walk from Shibuya Crossing. Despite its central location, it was quiet and relaxing, with the metro only three minutes away, providing easy citywide access. We booked two spacious, modern rooms for our family of five, equipped with a kitchen, microwave/toaster oven, and all essentials. The in-room washer/dryer combo were a bonus. Just loaded our laundry once and it was done when we got back. The staff was exceptional, from check-in to departure. During checkout, we needed two Ubers to our next hotel in the Disney area due to our luggage. Since the Hyatt is a new hotel, the Uber/taxi pickup location was hard to find. The first Uber driver arrived quickly and without issue, taking me and my daughter. The second driver couldn't find the location and asked my wife and kids to meet him elsewhere. With all the luggage, this was difficult for them to manage. My wife canceled the Uber and rebooked, only to get the same driver again. Suddenly, three Hyatt staff members came down to help my wife and kids walk the luggage to a different pickup area. I'm not sure how they knew they needed help, but their assistance was greatly appreciated. This hotel made our trip, and we will not stay anywhere else when we travel to Japan. Great hotel, great staff, great location.
I do not write reviews, but this hotel deserves one. Our week-long stay was phenomenal. Located in Shibuya, renowned for its shopping and vibrant atmosphere, the hotel offered a peaceful retreat just a four-minute walk from Shibuya Crossing. Despite its central location, it was quiet and relaxing, with the metro only three minutes away, providing easy citywide access. We booked two spacious, modern rooms for our family of five, equipped with a kitchen, microwave/toaster oven, and all essentials. The in-room washer/dryer combo were a bonus. Just loaded our laundry once and it was done when we got back. The staff was exceptional, from check-in to departure. During checkout, we needed two Ubers to our next hotel in the Disney area due to our luggage. Since the Hyatt is a new hotel, the Uber/taxi pickup location was hard to find. The first Uber driver arrived quickly and without issue, taking me and my daughter. The second driver couldn't find the location and asked my wife and kids to meet him elsewhere. With all the luggage, this was difficult for them to manage. My wife canceled the Uber and rebooked, only to get the same driver again. Suddenly, three Hyatt staff members came down to help my wife and kids walk the luggage to a different pickup area. I'm not sure how they knew they needed help, but their assistance was greatly appreciated. This hotel made our trip, and we will not stay anywhere else when we travel to Japan. Great hotel, great staff, great location.
8
Rikard
Mar 1, 2026
·
Stayed 3 nights
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
10
Kevin
Jun 16, 2025
·
Stayed 5 nights
Everyone was amazing! Excellent service by every team member! Highly recommend! And so close to the Shibuya Station too!
Everyone was amazing! Excellent service by every team member! Highly recommend! And so close to the Shibuya Station too!
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AI-generated summary based on recent guest reviews
Location
Central and very convenient for Shibuya Station and Crossing yet generally quiet; several guests found the entrance hard to locate and reported taxi or map confusion due to new construction and signage.
Related guest reviews
10
CHI CHING JASON
Oct 24, 2024
·
Stayed 5 nights
It’s a new hotel, the room was sparkling clean and quite spacious when compared to other hotels in Tokyo. It’s very close to Scramble Square It’s quite hard to find the hotel at first But, it’s very close to the JR station if you walk around and find the way
It’s a new hotel, the room was sparkling clean and quite spacious when compared to other hotels in Tokyo. It’s very close to Scramble Square It’s quite hard to find the hotel at first But, it’s very close to the JR station if you walk around and find the way
10
Maxime
Jan 28, 2026
·
Stayed 12 nights
I stayed 12 nights, every single one of them were perfect. Located in Shibuya but tucked in a quieter area behind the station you can’t beat that. I will stay there again my next trip in Tokyo.
I stayed 12 nights, every single one of them were perfect. Located in Shibuya but tucked in a quieter area behind the station you can’t beat that. I will stay there again my next trip in Tokyo.
10
Madeleine
Mar 25, 2024
·
Stayed 5 nights
Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.
Very helpful staff, close to Shibuya Station, wonderful room amenities. It was hard to find at first because it’s on the third floor of the Sakura Tower. The staff mentioned that they’re working on improving signage and directions.
10
Hanna
Nov 30, 2024
·
Stayed 4 nights
Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.
Greta location attached to Shibuya station. Many malls and restaurants within walking distance. Rooms were perfect for a family, spacious and clean.
10
Are
Apr 5, 2025
·
Stayed 4 nights
Excellent hotel 2 minute walk from Shibuya station
Excellent hotel 2 minute walk from Shibuya station
10
Henry
Feb 26, 2025
·
Stayed 3 nights
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
Amazing location in the heart of shibuya. Slightly located away from the main busy area of shibuya which was nice for noise and walking! Facility is very modern with a very nice gym. Rooms had washer/dryer, kitchen, and many other useful appliances/furniture! Felt right at home
8
Benjamin
Jun 29, 2024
·
Stayed 5 nights
Hyatt House is a really great hotel! Very clean and modern, everyone was very helpful and friendly. Tvs allow you to cast streaming services from your phone. The pool is small but nice. The location is perfect if you want to check out Shibuya scramble crossing, catching the metro, walking around Shibuya for shopping. Shibuya Stream is busy but tons of food and shopping options. The hotel and surrounding area is brand new and the area around it is still undergoing construction so itll be even nicer in the future. The only thing that needs to be fixed right now is the address for the hotel on google and all the travel sites. Taxis from the airport will go to the old location and then have a really hard time finding the place as its not identifiable from the street. Id advise getting the exact address from the hotel before you arrive so you arent giving the taxis the wrong location.
Hyatt House is a really great hotel! Very clean and modern, everyone was very helpful and friendly. Tvs allow you to cast streaming services from your phone. The pool is small but nice. The location is perfect if you want to check out Shibuya scramble crossing, catching the metro, walking around Shibuya for shopping. Shibuya Stream is busy but tons of food and shopping options. The hotel and surrounding area is brand new and the area around it is still undergoing construction so itll be even nicer in the future. The only thing that needs to be fixed right now is the address for the hotel on google and all the travel sites. Taxis from the airport will go to the old location and then have a really hard time finding the place as its not identifiable from the street. Id advise getting the exact address from the hotel before you arrive so you arent giving the taxis the wrong location.
8
Bret
Apr 3, 2024
·
Stayed 2 nights
Nice hotel but the location was not easy to find. Breafast too expensive compared to the limitedc hoice of the buffet
Nice hotel but the location was not easy to find. Breafast too expensive compared to the limitedc hoice of the buffet
10
Laura
Apr 3, 2025
·
Stayed 3 nights
Excellent location although initially hard to find.
Excellent location although initially hard to find.
8
Charles
Mar 15, 2025
·
Stayed 2 nights
The hotel was fine, the staff was great, but navigating a three dimensional version of New York City was almost too much. Google and Apple Maps tried to be useful, but they never had our location just right and the recent construction can still be seen on the maps making it even more taxing.
The hotel was fine, the staff was great, but navigating a three dimensional version of New York City was almost too much. Google and Apple Maps tried to be useful, but they never had our location just right and the recent construction can still be seen on the maps making it even more taxing.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is mixed—some enjoyed the buffet (and views), while others found it limited or overpriced and preferred nearby options; one review noted no room service despite an on‑site restaurant.
Related guest reviews
8
Viktor
Nov 30, 2024
·
Stayed 5 nights
The breakfast experience is quite overpriced and a bit underwhelming. Otherwise I’d give it 5 stars.
The breakfast experience is quite overpriced and a bit underwhelming. Otherwise I’d give it 5 stars.
10
Lorraine
Nov 25, 2024
·
Stayed 7 nights
We highly enjoyed our time at Hyatt House. We stayed at three other hotels throughout our trip and this one was the best! The rooms are clean and new. We had views of the park. The staff were great (such as Rie and Reina) and if they didn’t know something, they looked it up. The hotel restaurant had great views and a great breakfast buffet. It was so close to the famous Shibuya crossing, just about 10 minutes walking. The area was new, which had its own pros and cons. The pros were that the area was so quiet it felt like this was our own corner of Tokyo, and it felt safe, there is even a park nearby. There is a grocery and pharmacy in the next building over and you can get to them and other restaurants and the train station all without crossing the street but via the walkways on the second and third floors. The cons is that it is still up and coming and I’m sure this is just a brief period before more businesses come in. There are also some limited choices for restaurants in the immediate area, which again, I’m sure will change soon. It’s hard for taxis or Ubers to find the hotel but the hotel has a webpage specifically for helping them get you directly to the door. Given that we stayed for a whole week, the kitchenette, the microwave, the fridge, the stove, and the laundry in-unit all came in handy. Also, love that the hotel slippers, toothbrush, toothpaste, hair brush, etc were all complimentary. Can’t say enough great things about this hotel!
We highly enjoyed our time at Hyatt House. We stayed at three other hotels throughout our trip and this one was the best! The rooms are clean and new. We had views of the park. The staff were great (such as Rie and Reina) and if they didn’t know something, they looked it up. The hotel restaurant had great views and a great breakfast buffet. It was so close to the famous Shibuya crossing, just about 10 minutes walking. The area was new, which had its own pros and cons. The pros were that the area was so quiet it felt like this was our own corner of Tokyo, and it felt safe, there is even a park nearby. There is a grocery and pharmacy in the next building over and you can get to them and other restaurants and the train station all without crossing the street but via the walkways on the second and third floors. The cons is that it is still up and coming and I’m sure this is just a brief period before more businesses come in. There are also some limited choices for restaurants in the immediate area, which again, I’m sure will change soon. It’s hard for taxis or Ubers to find the hotel but the hotel has a webpage specifically for helping them get you directly to the door. Given that we stayed for a whole week, the kitchenette, the microwave, the fridge, the stove, and the laundry in-unit all came in handy. Also, love that the hotel slippers, toothbrush, toothpaste, hair brush, etc were all complimentary. Can’t say enough great things about this hotel!
10
Chadworth and Michelle
Jan 19, 2026
·
Stayed 7 nights
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
Great location, clean room, great service, breakfast buffet was amazing, staff was excellent. We would stay their again!
10
Sally
Jan 10, 2025
·
Stayed 2 nights
We absolutely loved our stay here. Out of all the places, it was the most comfortable and HUGE for a Tokyo hotel. Great for families with a stove and all supplies. Amazing service. Breakfast could have been better, and the dryer took forever to dry clothes, it was lacking that department. Otherwise, it was centrally located for shopping and eating. Would definitely stay here in the future.
We absolutely loved our stay here. Out of all the places, it was the most comfortable and HUGE for a Tokyo hotel. Great for families with a stove and all supplies. Amazing service. Breakfast could have been better, and the dryer took forever to dry clothes, it was lacking that department. Otherwise, it was centrally located for shopping and eating. Would definitely stay here in the future.
10
Thomas
Aug 13, 2024
·
Stayed 4 nights
Great location, perfect rooms and service. amazing breakfast. Go here if you want to experience Shibuya and especially if you are keen on shopping.
Great location, perfect rooms and service. amazing breakfast. Go here if you want to experience Shibuya and especially if you are keen on shopping.
10
Amir
Jun 16, 2025
·
Stayed 4 nights
Great hotel with all amenities inside the room. Location is great but can be overwhelming to get around the area if not familiar. Don’t bother with breakfast- lots of excellent options in the surround area
Great hotel with all amenities inside the room. Location is great but can be overwhelming to get around the area if not familiar. Don’t bother with breakfast- lots of excellent options in the surround area
8
Rikard
Mar 1, 2026
·
Stayed 3 nights
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
The room was clean and functional. The hotel is understaffed. The 3 people who work there are kind and friendly but there was no room service (even though they have a restaurant). The staff referred me to Uber Eats and then I had to get my order myself in the lobby, because there is no staff.
8
Joel
Jun 6, 2025
·
Stayed 8 nights
Nice place but awfully hard to locate, even by the locals. It’s new so that’s a plus. Decent room size with that special line item…a washer/dryer combo, which should remove a traveler from packing too much clothing (plus it’s Tokyo, so you can easily shop here). Odd location for the check in (15th floor). Friendly and efficient staff. Not much of a restaurant, so you will likely and should step out to explore and dine Tokyo. 7-Eleven, Family Mart, Lawsons and most importantly Tokyu Grocery Store are all nearby. This is not a luxury hotel nor is it Chic, but having that washer/dryer sure do make it worthwhile to stay here. Oh and by the way, we stay for 7 nights and washed our clothes 8 times! lol…
Nice place but awfully hard to locate, even by the locals. It’s new so that’s a plus. Decent room size with that special line item…a washer/dryer combo, which should remove a traveler from packing too much clothing (plus it’s Tokyo, so you can easily shop here). Odd location for the check in (15th floor). Friendly and efficient staff. Not much of a restaurant, so you will likely and should step out to explore and dine Tokyo. 7-Eleven, Family Mart, Lawsons and most importantly Tokyu Grocery Store are all nearby. This is not a luxury hotel nor is it Chic, but having that washer/dryer sure do make it worthwhile to stay here. Oh and by the way, we stay for 7 nights and washed our clothes 8 times! lol…
10
Jonathan
Oct 8, 2024
·
Stayed 2 nights
Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.
Well, located for walking and shopping in Shibuya. Pretty decent, but not great breakfast buffet… But reasonably priced. Excellent staff. Pretty good fitness center with water dispenser. Construction in the city below makes it a little hard to get to via taxi or walking, but once you know what to do it's fine.
8
Bret
Apr 3, 2024
·
Stayed 2 nights
Nice hotel but the location was not easy to find. Breafast too expensive compared to the limitedc hoice of the buffet
Nice hotel but the location was not easy to find. Breafast too expensive compared to the limitedc hoice of the buffet
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AI-generated summary based on recent guest reviews
10
Jennifer
4 weeks ago
·
Stayed 3 nights
Great location and the staff is very helpful Only speak Engliah and it was fine to communicate
Great location and the staff is very helpful Only speak Engliah and it was fine to communicate
10
Julie
Sep 24, 2026
·
Stayed 5 nights
Hotel is a little tricky to find as actually in a commercial complex but once there, it is a great location and easy to access the Tokyo subway system and also walk to certain areas. The room was clean and comfortable and the staff were friendly and helpful. We enjoyed having the small kitchen and were able to buy fresh fruit in the small supermarket in the complex. I would definitely stay there again!
Hotel is a little tricky to find as actually in a commercial complex but once there, it is a great location and easy to access the Tokyo subway system and also walk to certain areas. The room was clean and comfortable and the staff were friendly and helpful. We enjoyed having the small kitchen and were able to buy fresh fruit in the small supermarket in the complex. I would definitely stay there again!
10
Yasser
Aug 17, 2026
·
Stayed 1 night
This hotel is right above the Shibuya Station - one of the main hubs in Tokyo. It is in the heart of Shibuya and Tokyo. Location was just perfect. You can walk everywhere, Uber or subway or by foot. The staff are amazing. Excellent service and hospitality. The hotel is new, modern and has all amenities. Ideal hotel to stay in,
This hotel is right above the Shibuya Station - one of the main hubs in Tokyo. It is in the heart of Shibuya and Tokyo. Location was just perfect. You can walk everywhere, Uber or subway or by foot. The staff are amazing. Excellent service and hospitality. The hotel is new, modern and has all amenities. Ideal hotel to stay in,
10
Hannah Grace
Aug 1, 2026
·
Stayed 3 nights
Great stay
Great stay
10
Rafael Antonio
Jul 24, 2026
·
Stayed 11 nights
Excellent service all around the property, convenient location to move around the area, we experience a great stayed, 100% recommendations
Excellent service all around the property, convenient location to move around the area, we experience a great stayed, 100% recommendations
FAQs about Hyatt House Tokyo Shibuya
Is parking available at the property?
Parking is available at the property, but it is limited.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 9:30 AM for a fee of approximately JPY 3630 for adults and children.
What are the standard check-in and check-out times?
The standard check-in time is 15:00 and check-out time is 11:00. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Tokyo, a 5-minute walk from Hachikō Memorial Statue and 6 minutes by foot from Shibuya Sky. It is also 0.3 mi from Shibuya Crossing and 0.4 mi from Shibuya 109 Building.
Does the property have a swimming pool?
Yes, the property features an indoor pool and an outdoor heated pool, operational from 8:00 AM to 8:00 PM.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 682.2259441162109USD
- 2026-11-06: NO DATA
- 2026-11-07: 775.0392449645996USD
- 2026-11-08: 479.7547355834961USD
- 2026-11-09: 493.4480367767334USD
- 2026-11-10: 591.9972178527831USD
- 2026-11-11: 591.9972178527831USD
- 2026-11-12: 611.6547829223632USD
- 2026-11-13: 601.1636605285644USD
- 2026-11-14: 1323.3651992919922USD
- 2026-11-15: 567.3452181274414USD
- 2026-11-16: 627.4702653503417USD
- 2026-11-17: 601.1636605285644USD
- 2026-11-18: 624.8612771057128USD
- 2026-11-19: 601.1636605285644USD
- 2026-11-20: 601.1636605285644USD
- 2026-11-21: 627.4702653503417USD
- 2026-11-22: 627.4702653503417USD
- 2026-11-23: 567.3452181274414USD
- 2026-11-24: 618.9337360107421USD
- 2026-11-25: 587.6479721191406USD
- 2026-11-26: 570.7234753326416USD
- 2026-11-27: 587.6479721191406USD
- 2026-11-28: 1314.4052498046874USD
- 2026-11-29: 489.4683715698242USD
- 2026-11-30: 488.0921708465576USD
- 2026-12-01: 519.9500190704346USD
- 2026-12-02: 394.50970332946775USD
- 2026-12-03: 1605.049595373535USD
- 2026-12-04: 403.4697551086426USD
- 2026-12-05: 419.398679220581USD
- 2026-12-06: 394.03387564697266USD
- 2026-12-07: 394.5409705444336USD
- 2026-12-08: 394.50970332946775USD
- 2026-12-09: 394.03387564697266USD
- 2026-12-10: 390.52748082580564USD
- 2026-12-11: 403.4793705444336USD
- 2026-12-12: 418.3222618713379USD
- 2026-12-13: 394.03387564697266USD
- 2026-12-14: 405.46086636047363USD
- 2026-12-15: 405.46086636047363USD
- 2026-12-16: 473.8065656280517USD
- 2026-12-17: 499.4127780151367USD
- 2026-12-18: 495.0610772766113USD
- 2026-12-19: 611.3305858886719USD
- 2026-12-20: 1500.6679705444335USD
- 2026-12-21: 514.2536916992187USD
- 2026-12-22: 514.2536916992187USD
- 2026-12-23: 762.039653137207USD
- 2026-12-24: 693.9948965515136USD
- 2026-12-25: 633.4436332031249USD
- 2026-12-26: 839.5241080810547USD
- 2026-12-27: 781.7817112915038USD
- 2026-12-28: 823.9553536437988USD
- 2026-12-29: 985.8711090148926USD
- 2026-12-30: NO DATA
- 2026-12-31: 2184.5228104003904USD
- 2027-01-01: 823.9553536437988USD
- 2027-01-02: 1499.5789031005859USD
- 2027-01-03: 445.2831595916748USD
- 2027-01-04: 509.6489890686035USD
- 2027-01-05: 509.6489890686035USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher and a smoke detector
- Pool access available from 8:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Cashless payment methods are available for all transactions.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 3630 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Dry Cleaning
Housekeeping
Banquet Facilities
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking (Limited)
Internet
Free Wi-Fi
General
Restaurant
Non-Smoking Rooms
Hot Tub / Jacuzzi
Family Room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Activities
Swimming pool
Garden
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Terrace
Fitness Center (nearby)