Is parking available at the property?

Yes, self-parking is available for free at the property. The parking is uncovered and wheelchair accessible.

What type of breakfast is offered and what are the serving hours?

A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 84.32 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, a wheelchair-accessible registration desk, limited wheelchair-accessible facilities, and a wheelchair-accessible pool. There is also a stair-free path to the entrance and well-lit paths.

What is the property's location in relation to key landmarks?

The hotel is located within a 15-minute drive of Ontario Convention Center and The Shoppes at Chino Hills. It is approximately 14.9 miles from Ontario Mills Shopping Mall and 16.8 miles from California State University, Fullerton.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool available, operational from 8 AM to 10 PM.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age details are not provided.

What are the policies regarding extra beds and cribs?

The property offers cribs, but guests must contact the property in advance to reserve them. Extra beds are not mentioned, so it is advisable to inquire directly with the property for additional options.

Hampton Inn & Suites Chino Hills - Comfortable Stay

Average nightly price at Hampton Inn & Suites Chino Hills by month, last 12 months (USD)
Month	Average price
January	US$133
February	US$132
March	US$137
April	US$129
May	US$137
June	US$146
July	US$131
August	US$132
September	US$131
October	US$136
November	US$151
December	US$126

What guests think

Across many reviews of Hampton Inn & Suites Chino Hills, guests highlight friendly, professional staff, generally clean, comfortable rooms, and a convenient location near dining and shops, with breakfast frequently praised for quality and variety.

Guests also appreciate the heated pool and hot tub, plus ample parking. Some report freeway and hallway noise, intermittent maintenance issues, and isolated cleanliness or pest concerns, along with occasional service lapses or delays. Expect a comfortable, convenient stay if you prioritize location and value, but request a room away from the freeway for quieter nights.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a heated pool and hot tub, and say parking is ample. A few note the pool area could use better upkeep or wish it were larger.

Related guest reviews

10

Gilbert

25 Oct 2025

·

Stayed 3 nights

Great breakfast excellent parking great staff

8

Grant

9 Jul 2023

·

Stayed 3 nights

Parking was ample and feel safe. Hotel by freeway and noise level ok. Rooms good and staff average. Overall good stay.

6

Christie

26 Aug 2025

·

Stayed 2 nights

Traffic noise, hallway noise, and plumbing from flushing the toilet and running the shower were really bad. Loved the heated pool, breakfast was good, well informed at check in of the property's system, such as breakfast hours, request for house keeping and towel exchange.

10

Claudia

29 Dec 2024

·

Stayed 2 nights

Very nice, clean and spacious room. The staff we interacted with were very helpful and friendly. The free breakfast and parking were an added bonus. Great location with close proximity to the highway, a gas station, a Starbucks and a restaurant. We will definitely stay here again when we are in town visiting family.

10

Susan

24 May 2024

·

Stayed 2 nights

The hot tub

10

Sandra

11 Sept 2024

·

Stayed 3 nights

Nice clean place close to everything, pool area needs better maintenance but overall ok will definitely stay again

10

Michael

15 Dec 2025

·

Stayed 1 night

Excellent room layout, king bed with all features in easy reach. Great window treatments with dual roller shades for convenient light with privacy and blackout. Bedding: firm, comfortable. Temp: perfect, at 68-71°F. Didn’t use the pool or biz center, but they looked good. Breakfast was fine, all the usual Hampton items with higher than usual quality and attentiveness. My gf and I had grand time, would choose this loc again next time.

10

Melanie

4 Aug 2025

·

Stayed 5 nights

I think it was our third stay at the hotel. The check in was welcoming. The room was clean, modern and bright. Parking is never a problem. The pool and pool area is clean and you have places to sit and relax. The breakfast was great and the team there was nice and was keeping everything perfect. I think the complementary water is really nice. On our next trip we definitely want to stay here again.

10

Dean

3 Feb 2025

·

Stayed 3 nights

Staff were great, rooms and facilities were clean, and the parking was ample. Breakfast was good. Really, the only thing that wasn't great about the experience was the taste of the coffee, and that's obviously a super minor thing and subjective. Would stay again any time when in the area.

10

Joyao

2 Jan 2026

·

Stayed 4 nights

It’s located in a convenient area. The staff is super friendly and the room are comfortable and clean. Breakfast can have different choice but overall was good. Plenty of parking.

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Cleanliness

Most reviews describe rooms and common areas as very clean and well maintained. However, several report pests (fleas or ants), occasional dirty fixtures or linens, and inconsistent housekeeping.

Related guest reviews

10

Miguel

14 Jul 2025

·

Stayed 2 nights

Very clean. Friendly staff. Breakfast included and very clean and yummy.

10

Daniel J

25 Sept 2025

·

Stayed 1 night

Nice spacious room very clean and friendly staff will stay again!

6

Leslie

8 Aug 2023

·

Stayed 1 night

It was nice our room, but there was alot of ants in our bathroom, from toilet, shower, and floor. Wish I would've taken a picture of them.

2

Renee

9 Sept 2024

·

Stayed 1 night

I’m beyond upset. The bathroom wasn’t clean. The tub was dirty and had hair in it. Additionally, the tv wasn’t working properly and volume was a constant issue. But the worst part was waking up with two bug bites. I’m fairly certain this property has bed bugs. Will not stay there. Ever. Again.

10

Pam

29 Nov 2025

·

Stayed 2 nights

Everything was wonderful from the time we checked in. Sergio, the front desk attendant, was awesome. He was very pleasant and very professional. The breakfast was very good. The rooms were spacious, beds were super comfortable, the bathroom is really big. Love the soap, shampoo, conditioner, and body lotion!

10

Lana

10 Sept 2024

·

Stayed 1 night

Very clean, great staff

10

James Frederick

21 Oct 2023

·

Stayed 1 night

Beautiful property in a very nice area. Nice mountain views. Fast check-in, very clean, updated decor. Rooms felt bright and spacious. Walkable food and drink options. Kind and helpful staff. This is how you do it! 10 out of 10

10

Joyao

2 Jan 2026

·

Stayed 4 nights

It’s located in a convenient area. The staff is super friendly and the room are comfortable and clean. Breakfast can have different choice but overall was good. Plenty of parking.

2

Yun

5 Aug 2024

·

Stayed 1 night

Sanitary condition like flea or mosquito issue.

2

Yun

29 Jul 2024

·

Stayed 2 nights

Flea bites me and suffered a lot!

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with some updated decor. Multiple reviews cite freeway and hallway noise and occasional maintenance issues (e.g., bathroom fans, window shades, TV or Wi‑Fi).

Related guest reviews

8

Andy

12 Mar 2025

·

Stayed 1 night

Bathroom fan was inoperable. Everything thing else was good but staying with 3 other people and no bathroom fan was frustrating.

10

Tara

8 Aug 2023

·

Stayed 2 nights

I booked the king suite & it was perfect. The only thing that bothered me was freeway noise

8

Alexander

24 Apr 2023

·

Stayed 2 nights

The only disappointment was the window shade malfunction and no one to fix it until after we left and the sun was beating in the window and it made it a little uncomfortable

8

Christopher

7 Jul 2025

·

Stayed 2 nights

Staff were outstanding. Very noisy during our stay. Thin walls

10

Connie

30 Jan 2023

·

Stayed 1 night

Stay for one night only. The one thing I did not like was that the Wi-Fi did not connect or work properly.

10

Pam

29 Nov 2025

·

Stayed 2 nights

Everything was wonderful from the time we checked in. Sergio, the front desk attendant, was awesome. He was very pleasant and very professional. The breakfast was very good. The rooms were spacious, beds were super comfortable, the bathroom is really big. Love the soap, shampoo, conditioner, and body lotion!

10

Michael

15 Dec 2025

·

Stayed 1 night

Excellent room layout, king bed with all features in easy reach. Great window treatments with dual roller shades for convenient light with privacy and blackout. Bedding: firm, comfortable. Temp: perfect, at 68-71°F. Didn’t use the pool or biz center, but they looked good. Breakfast was fine, all the usual Hampton items with higher than usual quality and attentiveness. My gf and I had grand time, would choose this loc again next time.

8

Shio

29 Nov 2025

·

Stayed 1 night

Room clean, bed sleeping good , Room size good, We’re enjoying stay one night.

8

Darla

30 Jul 2025

·

Stayed 1 night

The place was great. I didn't like being next to the freeway. The freeway noise was loud. I would only stay here again if I could get a room on the opposite side of the building

10

Diane

21 Sept 2023

·

Stayed 1 night

The breakfast was very nice. The bed was comfortable. The noise from the freeway disturbed my sleep. Earplugs would help and should be offered or supplied somehow.

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Service

Staff are widely praised as friendly, welcoming, and efficient at check‑in. A few guests experienced lapses such as slow front‑desk response, missing towels or housekeeping, grumpy interactions, or reservation issues.

Related guest reviews

6

Florence

2 Apr 2024

·

Stayed 2 nights

I’ve been a regular guest at the Hampton Inn for family functions in the past, but my recent stay left much to be desired. While the hotel has been welcoming in the past, this time, the experience fell short from the moment of check-in. Upon arrival, the check-in process lacked the usual warmth and hospitality I had come to expect. However, the real disappointment arose when I requested towels for the room. Despite waiting for two hours, the towels never arrived. When I called the front desk to inquire about the delay, I was informed that the hotel had run out of extra towels, a surprising oversight for an establishment of this caliber. To make matters worse, when the housekeeping manager finally arrived at my door, her demeanor was unprofessional and downright unpleasant. Instead of offering a solution or apology for the inconvenience, she approached with a terrible attitude and even scolded me for simply requesting towels. Their behavior was unacceptable and tarnished the entire experience. Overall, while Hampton Inn has provided pleasant stays in the past, this recent visit was marred by disappointing service and unprofessional behavior. I hope the management addresses these issues promptly to ensure a more welcoming and hospitable environment for future guests.

10

Melissa

30 Jul 2024

·

Stayed 3 nights

Even though there was a global cyber attract the week end we stayed and the room keys weren't working, the staff was very good about escorting us up to our room to let us in with master keys. They were quick and very nice and friendly every time we needed to be let back into our room. They also provide a very nice breakfast, with a wide assortment of hot and cold items and great coffee! Wonderful staff and really beautiful accommodations at a reasonable price. We had a very pleasant, worry- free stay. We highly recommend Hampton Inn and Suites, Chino Hills.

8

Linda

1 Feb 2025

·

Stayed 2 nights

No towels available and no maid services. Breakfast was fantastic

10

Stephen

1 Feb 2025

·

Stayed 1 night

Quick efficient checkin Knowledgeable staff great recommendation for dinner

10

Wendy

29 Nov 2024

·

Stayed 1 night

This Hampton Inn is my home away from home! Always greeted by a friendly smile! Check in and check out is fast and efficient! Very clean and great morning breakfast!

6

Gregg

8 Jan 2023

·

Stayed 19,364 nights

The night clerk was grumpy,too much noise late at night and it was right down the hall from the front desk did nothing.

10

Pam

29 Nov 2025

·

Stayed 2 nights

Everything was wonderful from the time we checked in. Sergio, the front desk attendant, was awesome. He was very pleasant and very professional. The breakfast was very good. The rooms were spacious, beds were super comfortable, the bathroom is really big. Love the soap, shampoo, conditioner, and body lotion!

10

Brawn

15 Sept 2025

·

Stayed 1 night

The staff was great went above and beyond

10

Eduardo

2 Sept 2025

·

Stayed 1 night

Excellent service

6

Arlene

24 Sept 2025

·

Stayed 1 night

It was nice. Staff was nice and room looked clean but had a slight stench to it. We only were there to sleep. Didn’t stay much in the room. However I’d like to point out when I arrived there it looked empty, maybe a slow day. It was about 2:30 pm. There was no one at the front desk. It was empty. I waited maybe 5-8 mins which made no sense, even tried to ring the bell but it was broken. One person finally showed up. I got 2 rooms and both were on separate floors and handicap rooms. It wasn’t a big deal but could’ve been used for someone that was truly challenged. I asked the staff if I could have a room at least on the same floor and he said they weren’t able to. He said that since we got the room via 3rd party that the 3rd party automatically books the handicap room. He said they are unable to change it since the 3rd party choose them. That I know was a lie, but I wasn’t going to press the issue since it was only 1 night. What they don’t realize is that I used to work in a hotel for many years, in front desk/reservations and anyone can be moved. I know staff at the hotel select the rooms. But all in all, my stay was quick and I still would stay again.

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Location

Convenient, safe area near the freeway with easy access to shops, restaurants, a theater, and local venues like Big League Dreams. Some guests suggest requesting rooms away from the freeway for quieter stays.

Related guest reviews

8

Josephine

24 Jan 2024

·

Stayed 1 night

Great place to stay. lliked the breakfast, close to theater, close to restaurants and shops. close to freeway

10

Geraldine

19 Jul 2025

·

Stayed 1 night

Very clean and close to Big League Dream complex

10

gerardo

18 Sept 2025

·

Stayed 1 night

It was nice and clean, comfortable to walk to the theater and to other restaurants

10

Alfredo

14 Jun 2025

·

Stayed 1 night

Loved this property. Very well taken care of. It was a plus that there was a theater and restaurats within walking distance. My family loved it.

10

Maria

6 Feb 2023

·

Stayed 1 night

Nice location, easy to find

10

Claudia

29 Dec 2024

·

Stayed 2 nights

Very nice, clean and spacious room. The staff we interacted with were very helpful and friendly. The free breakfast and parking were an added bonus. Great location with close proximity to the highway, a gas station, a Starbucks and a restaurant. We will definitely stay here again when we are in town visiting family.

6

Cathy

4 Oct 2025

·

Stayed 2 nights

Freeway close to get to dinning and other places

8

Suzanne

14 Sept 2025

·

Stayed 1 night

Terrific staff, clean and safe property, easy freeway access.

10

Peter

13 Jul 2025

·

Stayed 2 nights

Very convenient location with dining places not too far. I really enjoyed my stay there.

10

Joyao

2 Jan 2026

·

Stayed 4 nights

It’s located in a convenient area. The staff is super friendly and the room are comfortable and clean. Breakfast can have different choice but overall was good. Plenty of parking.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently described as good with decent variety, and several mention lobby coffee or water. A few note limited selection, sparse service, or coffee availability and quality issues.

Related guest reviews

10

Laura

14 Apr 2025

·

Stayed 2 nights

Needs more selection for breakfast

4

Marilu

21 Oct 2023

·

Stayed 1 night

It was very noisy. I didn’t getn much sleep. We got a room facing the freeway. I should have known. For breakfast they were out of coffee, all 3 carafes and they were not refilled the whole time I sat there and waited. I did like the big room.

10

Gilbert

25 Oct 2025

·

Stayed 3 nights

Great breakfast excellent parking great staff

6

Diana

25 Aug 2025

·

Stayed 2 nights

Tv options minimal - breakfast service sparse.

10

Miguel

14 Jul 2025

·

Stayed 2 nights

Very clean. Friendly staff. Breakfast included and very clean and yummy.

10

Dean Hall

14 Dec 2024

·

Stayed 1 night

Overall reasonable with an above average breakfast buffet. Good choices of food.

10

Lily

28 Oct 2024

·

Stayed 2 nights

It was a nice stay! Staffs at check in were friendly and helpful. Hotel is located near many shops and restaurants and our favorite Costco. Breakfast was excellent, nice variety of food and beverage. We will definitely stay here again in the future.

10

Pam

29 Nov 2025

·

Stayed 2 nights

Everything was wonderful from the time we checked in. Sergio, the front desk attendant, was awesome. He was very pleasant and very professional. The breakfast was very good. The rooms were spacious, beds were super comfortable, the bathroom is really big. Love the soap, shampoo, conditioner, and body lotion!

10

Michael

15 Dec 2025

·

Stayed 1 night

Excellent room layout, king bed with all features in easy reach. Great window treatments with dual roller shades for convenient light with privacy and blackout. Bedding: firm, comfortable. Temp: perfect, at 68-71°F. Didn’t use the pool or biz center, but they looked good. Breakfast was fine, all the usual Hampton items with higher than usual quality and attentiveness. My gf and I had grand time, would choose this loc again next time.

10

Casey

9 Apr 2024

·

Stayed 2 nights

Everything was great. Breakfast was good, room nice and updated, complimentary water bottles, and sack breakfast to go was convenient. Staff was very nice and professional. Amenities were top notch.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $146	2 $148	3 $148	4 $128	5 $112	6 $138	7 $195
8 $121	9 $130	10 $130	11 $167	12 $193	13	14
15 $173	16 $121	17 $114	18 $115	19 $167	20 $215	21 $215
22 $136	23 $117	24 $117	25 $117	26 $167	27 $167	28 $151
29 $107	30 $114

Hampton Inn & Suites Chino Hills

Prices for Hampton Inn & Suites Chino Hills

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility and Hearing)

Suite, 1 King Bed with Sofa Bed, Accessible, Microwave (Mobility and Hearing)

Room, 1 King Bed

Room, 1 King Bed, Accessible (Mobility and Hearing)

Studio Suite, 1 King Bed, Microwave

Guest reviews of Hampton Inn & Suites Chino Hills

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Chino Hills

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $172	31 $172