Is parking available at the property?

Nearby parking is available at a cost of JPY 1500 per night.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 5:00 AM to 10:00 AM for a fee of approximately JPY 2310 for adults and JPY 1650 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 5:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Complimentary airport shuttle services are available at scheduled times. Guests can arrange the transfer upon arrival.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The hotel is located in Ota, Tokyo, within a 15-minute drive of Tokyo Bay and Tokyo Big Sight. It is approximately 5.7 km from Haneda Airport and 8.3 km from Tokyo Tower.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Hotel JAL City Haneda Tokyo West Wing

Average nightly price at Hotel JAL City Haneda Tokyo West Wing by month, last 12 months (USD)
Month	Average price
January	$82
February	$93
March	$99
April	$110
May	$92
June	$80
July	$79
August	$76
September	$88
October	$108
November	$115
December	$101

What guests think

Hotel JAL City Haneda Tokyo West Wing suits flyers with clean, comfortable rooms, friendly staff, and a free airport shuttle, while recurring caveats include small room sizes, kiosk-style check-in, and shuttle schedules with gaps and terminal limitations.

Location works well for early or late flights, with short walks to Anamori-Inari Station and several convenience stores and eateries. Guests value the lobby's free drinks and simple morning pastries, while a larger breakfast buffet is available in the nearby main building. A few mention noise from corridors, limited in-room amenities collected at the lobby, and occasional air-conditioning controls being restricted. Expect a practical, airport-focused stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Free airport shuttle is appreciated but runs on limited schedules and mainly serves Terminals 1 and 3. West Wing offers a lobby drink bar with morning pastries; fuller breakfast and laundry are in the nearby main building.

Related guest reviews

10

Andrew

Jul 21, 2024

·

Stayed 1 night

Good option for an overnight stay, close to the airport. The free shuttle is offered at certain times from Terminals 1 and 3. Arriving at Terminal 2, we needed to get the free airport shuttle bus to another terminal then get the hotel bus. Might have been easier to get the train.

10

Alison

Aug 4, 2024

·

Stayed 1 night

This hotel is next door to its more upmarket sister hotel. West wing has all you need if you are looking for a neat clean unpretentious hotel near the airport. I opted for breakfast at the other hotel but coffee and rolls available here if only want a quick snack. The only issue I had was that I have low vision and arriving at night it was really hard to read the Japanese on all the facilities in the room as there was not enough light.

8

Ita

Apr 29, 2025

·

Stayed 2 nights

Very close to Haneda airport. Free shuttle bus to airport and very easy every 30 minutes. Just stay 2 nights for transit. Hotels very clean. Just a bit annoyed as check in is in the machine. Prefer the old style .

10

Kunihisa

Aug 7, 2024

·

Stayed 1 night

シャトルバス目的で利用。空港からはpm4時以降で1時間1本。空港へはam11時まで。サービス時間が限られているのが残念。ホテル自体はきれいで気持ち良い。

10

HITOMI

Jul 10, 2024

·

Stayed 2 nights

Convenient place to stay near Haneda Airport with free shuttle service running every hour or more.

10

Craig

May 16, 2025

·

Stayed 2 nights

Great option if your arriving from Haneda airport as there is a shuttle bus. Buffet breakfast at the main hotel just down the road is great, very happy we chose to add this. Room is standard but all you need. Clean and modern.

2

Kendra

Aug 1, 2024

·

Stayed 1 night

Overall its good. But there are no airport shuttle between after 11:10am and before 4pm. If you would like to leave around between this time frame, you would need to do your own taxi or public transportation. Or you can leave with 11:10am shuttle bus and wait at the airport.

10

Joan

Jun 10, 2024

·

Stayed 1 night

Great close to airport but shuttle service at night is only hourly so you need to take that into account if you arrive late.

10

ASAKA

Dec 5, 2024

·

Stayed 1 night

ホテルロビーにドリンクサービスがあり深夜まで利用できてたすかりました。朝食のパンが一つ一つ個包装になってるのもよかったです。

8

Paulo

Sep 12, 2024

·

Stayed 1 night

West wings hotel no breakfast in this hotel you need to walk to other JAl main hotel for 3 minutes for breakfast!

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Cleanliness

Reviews consistently highlight very clean rooms and bathrooms. A few note missed spots like hair in tubs, dusty vents, or unclean humidifiers.

Related guest reviews

10

Akira

Oct 28, 2024

·

Stayed 1 night

館内、室内含め非常に清潔感があって良かった。

10

Marykristine

May 17, 2025

·

Stayed 1 night

This hotel is very clean and comfortable to stay with

8

Yutaka

Jun 17, 2025

·

Stayed 1 night

加湿器の掃除がされてなく水垢がやばい

10

HARUMI

Aug 24, 2025

·

Stayed 1 night

とても清潔なホテルでした。羽田空港までの送りもスムーズでした。

6

???

May 26, 2025

·

Stayed 1 night

バスタブに髪の毛が4.5本ついたままで気分が悪くなった

8

Mamika

Aug 25, 2025

·

Stayed 1 night

全体的に綺麗なホテルでしたが、クーラーの風の吹き出し口が埃が溜まっていました。

10

Ching-yun

Sep 2, 2025

·

Stayed 1 night

Very clean.

10

Hiroki

Dec 18, 2025

·

Stayed 1 night

23時過ぎのチェックインでしたが、スタッフの方々の対応が良くスムーズに部屋に入れましたまた、部屋も大変清潔に保たれており、清掃かまきちっとされており好感をもてました

10

Ryohei

Jan 4, 2026

·

Stayed 1 night

清潔な室内で、特に水周りがきれいで快適だった。クアッドルームを利用。ベッドはクイーンサイズベッド×２台で良質な睡眠がとれた。羽田空港～ホテル間は第1ターミナルから無料送迎バスがあるのでアクセスも良い。総じて羽田空港付近での前泊・後泊にお勧めするホテル。

10

Jeremy

Dec 1, 2025

·

Stayed 1 night

The staff was welcoming and the room was very clean. It was a great start to my family’s vacation exploring Japan.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable but generally small by international standards, with some larger family or quad layouts; many find them quiet with good beds, though a few mention firm pillows and limited individual control of air conditioning.

Related guest reviews

10

Erika

Sep 25, 2025

·

Stayed 1 night

The room was small but perfectly adequate. The bed was firm and very comfortable. The air conditioner was quiet and worked very well. The room was very clean and super quiet. We heard no outside noises.

6

Matthew

Nov 17, 2025

·

Stayed 3 nights

Room is OK, but very small although we have booked a bigger room!

6

Moustapha

May 22, 2024

·

Stayed 1 night

Very small room

8

KHOI

Oct 26, 2024

·

Stayed 1 night

Great location. Limited access to room climate control

6

Heidi

Sep 29, 2025

·

Stayed 1 night

The hotel is conveniently located steps away from KK14 line stop to/from Haneda airport. The hotel does offer a shuttle which would definitely take rather than pay the 200 yen for one way ticket — just check schedule. The room was okay for one night. Classic Japanese bathroom. The pillow was awful — foam and not comfortable in the least - hardly slept. Would recommend for location to airport.

4

MISAKO

Oct 2, 2025

·

Stayed 1 night

Air conditioning was only good for 2 hours the most, after that was set temp, was not cool enough to sleep comfortable. Bath room and bed room was so small, it is not enough room for two people. if you are alone , maybe ok. The breakfast was excellent.

8

Cindy

Sep 29, 2025

·

Stayed 1 night

Rooms were clean. Air conditioning was monitored by front desk and kept warmer than we needed for sleeping with 4 people in the room. Breakfast was good with many options.

6

Jason

Jan 14, 2025

·

Stayed 1 night

Room is small. It’s so expensive not worth staying here.

10

Nina

Nov 13, 2024

·

Stayed 1 night

Extremely comfortable beds!

10

Lois

Nov 16, 2025

·

Stayed 1 night

The room was and bathroom were a really good size and it was nice to have a corner to store suitcases out of the way. It was really clean. The staff were excellent and explained everything really well.

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AI-generated summary based on recent guest reviews

Service

Service is broadly friendly and helpful, with staff often assisting with luggage, emergencies, and smooth check-in. However, several reviews report curt or indifferent front-desk attitudes and a reliance on self-check-in kiosks.

Related guest reviews

4

NATSUKI

Sep 14, 2025

·

Stayed 1 night

チェックイン時、フロントの対応が威圧的かつ適当過ぎて不快だった。他は朝食含め、素晴らしい施設でした。

8

ANNA

Jun 14, 2025

·

Stayed 2 nights

Front staff was 50/50. Some were super friendly and some were not helpful. Hotel was clean and shuttle to airport was very convenient.

10

Paul Kokila

Jan 23, 2025

·

Stayed 1 night

I was feeling unwell one evening and the front desk staff were so helpful in looking after me and arranging for an ambulance. I really appreciate everything they did, particularly I am guessing the senior member of the front desk staff.

10

Trang

Jun 18, 2025

·

Stayed 1 night

The front desk was very kind to allow us to store our luggage at the hotel when we were not staying there and were in a different region at the time. We are very grateful for their hospitality and service.

6

Hiroki

Dec 25, 2025

·

Stayed 1 night

チェックインの際に、あいさつすらしないフロントスタッフがいた。

10

Ivon

Jan 16, 2025

·

Stayed 1 night

Room as nice & clean. Staff were quick & helpful with checkin & Close to a few nice restaurants

10

Ann J.

Oct 5, 2025

·

Stayed 1 night

Staff is very friendly.

10

Earl

Nov 16, 2025

·

Stayed 1 night

Staff was very helpful

10

Jennifer

Oct 19, 2025

·

Stayed 2 nights

Staff were very friendly and service was quick. I appreciate the airport shuttle.

6

YENTING

Aug 18, 2024

·

Stayed 1 night

Check in/out was seamless via self-service machine; however if you need staff service then good luck. We asked the male staff at 7pm 8/13 Tuesday about shuttle how to reserve and which one is better for my flight, he interrupted me twice saying he's hotel not airline so i ask airport by myself. you'd prob get better/politer staff at guest house near by if you need suggestion when/how to get to airport. everything else was nice. hotel itself is clean and shuttle driver is very helpful to confirm delivering me to the right terminal.

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AI-generated summary based on recent guest reviews

Location

Very convenient for Haneda flights, a short walk to Anamori-Inari Station and several convenience stores and casual eateries. Some note limited nearby attractions or upscale dining and occasional confusion or extra walking between terminals or the main building.

Related guest reviews

10

YASER

Jul 9, 2025

·

Stayed 1 night

It is really what any traveler need. Near the airport residential with family mart across the street. Keikyu train line is one block away

8

WeiJen

Jul 21, 2025

·

Stayed 2 nights

I like the hotel - the breakfast and the room. The only (neutral and friendly) comment I would offer here for other travelers is that its location is best if you use the shuttle service. I know the KK line is convenient, too, but the last train is around 11:30pm and if you miss it you would have to either take a taxi or a walk.

10

Bruce

Oct 15, 2025

·

Stayed 2 nights

Very nice hotel with access to transportation 5 minutes walking. Free shuttle to the airport was a plus but train ride to city center requires one transfer and takes 40-50 minutes. I would stay here again as the staff was very helpful and the rooms were exceptionally clean. There really aren’t any upscale restaurants I within walking distance with the exception of the hotel restaurants.

8

Jessica

Jan 4, 2025

·

Stayed 1 night

It was okay. Decent space and bathroom was good enough. A 5 minute walk from the station.

10

Amy

Jun 9, 2025

·

Stayed 1 night

Easy to find, close to the station, and the shuttle to the airport was comfortable and on time. The room itself was clean and comfortable, and the hotel was quiet.

8

machiko

Nov 17, 2025

·

Stayed 1 night

空港シャトルサービスがわかりやすいが、ウエストウイングはシャトル乗り場から少し離れた場所にある。

10

Yuk Yin

Sep 22, 2025

·

Stayed 1 night

Great location.

10

Kaing

Oct 4, 2024

·

Stayed 1 night

Conveniently located near Haneda airport. Although I missed out on the hotel shuttle but I was easily able to take the subway to Anamori-Inari station for 200 yens and walked to the hotel within 10 mins or less. Lots of restaurants and convenient stores in the area. Note: This is a JAL associated hotel so it makes sense that their hotel to airport shuttle only goes to Terminal 1 and 3. If you are a passenger of ANA, the hotel shuttle will not go to Terminal 2. However, there are free airport shuttle that takes you around terminal 1, 2 and 3 so no need to arrange other transportation. Just plan ahead with this knowledge.

10

Dong Hwan

Jul 8, 2025

·

Stayed 1 night

Great location and airport shuttles

6

Misty

Jul 25, 2025

·

Stayed 1 night

although the hotel was very clean and nice, the location was inconvenient

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AI-generated summary based on recent guest reviews

Dining

Light lobby offerings (coffee, soft drinks, and morning pastries) are appreciated. Many praise the buffet breakfast at the nearby main building, though needing to walk there is noted; nearby dining is casual and somewhat limited late at night.

Related guest reviews

10

Veronica

Aug 12, 2025

·

Stayed 6 nights

Offers Complimentary bread and coffee for breakfast

10

philip

Oct 24, 2025

·

Stayed 3 nights

Airport shuttle was nice 👌 Breakfast was ok i would have like to more of eggs

10

Ruethai

Oct 21, 2025

·

Stayed 1 night

Variety kind of breakfast. Delicious

10

Matthew

Aug 22, 2025

·

Stayed 1 night

We stayed the night before our early flight from Haneda. The hotel was modern, clean, comfortable and the staff were excellent. Location is perfect for the airport, just a ten minute transfer on the free shuttle bus which is right next to the hotel. Breakfast was excellent with plenty of choice and well presented. A great stay at a good price!

10

KYOKO

Jun 18, 2024

·

Stayed 1 night

朝食のバイキングが美味しかった。アメニティがエレベーターの前にあるのを食事に行く時気がついたのでチェックインの時わかるようにしてほしかった。

10

Yanna

Sep 30, 2025

·

Stayed 1 night

Clean room, courteous staff and great free shuttle service from late night arrival at airport (timetable is on hotel website). Breakfast was varied and tasty. Would definitely stay again

8

SATOSHI

Sep 28, 2025

·

Stayed 1 night

さすがにJALホテルのため、室内は何の問題もありませんでした。1回でフリードリンクサービスがあります。早朝の出発でしたが、朝5時からドリンクに加えて無料のパンのサービスがあり、助かりました。

8

YASUHIRO

Oct 31, 2024

·

Stayed 1 night

朝ごはんは別ホテルに移動しなければいけないのが面倒。空港から行く時もタクシー運転手がもう一つのJALホテルと間違える

10

Daniel

Nov 18, 2025

·

Stayed 1 night

Room is very clean and staffs are friendly. They also offer bread and some drinks in the hotel lobby for breakfast. Location is also accessible to the train station and some convenient stores and restaurants. Highly recommended!

8

Paulo

Sep 12, 2024

·

Stayed 1 night

West wings hotel no breakfast in this hotel you need to walk to other JAl main hotel for 3 minutes for breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $231
18	19 $152	20 $167	21 $154	22 $155	23 $129	24 $190
25 $129	26 $150	27 $150	28 $133	29 $156	30 $156	31 $183

Su	Mo	Tu	We	Th	Fr	Sa
1 $104	2 $75	3 $90	4 $91	5 $127	6 $129	7 $183
8 $125	9 $103	10 $125	11 $125	12 $129	13 $122	14 $185
15 $110	16 $94	17 $113	18 $104	19 $141	20 $184	21 $382
22 $179	23 $77	24 $104	25 $105	26 $102	27 $126	28 $150
29 $86	30 $75

Hotel JAL City Haneda Tokyo West Wing

Prices for Hotel JAL City Haneda Tokyo West Wing

Monthly average prices

About this property

Location

Room options

Deluxe Twin Room

Standard Double Room

Deluxe Single Room

Standard Twin Room

Comfort Double Room

Standard Quadruple Room

Guest reviews of Hotel JAL City Haneda Tokyo West Wing

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel JAL City Haneda Tokyo West Wing

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