Is parking available at the property?

Self parking is available on-site for a fee of CAD 19 per day. Limited parking is provided, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately CAD 10 to 25 per person.

Does the property allow pets?

Pets are allowed at the property with a fee of CAD 27.25 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific accessibility details for bathrooms and pool access are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in Banff's Uptown District, within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. It is approximately 11.8 mi (19 km) from Banff National Park and 1 mi (1.5 km) from Banff Centre for Arts and Creativity.

Does the property have a swimming pool?

Yes, the property features an outdoor pool, along with a hot tub and sauna. Operational hours are not specified, and seasonal availability is not mentioned.

What are the hotel's policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified in the provided information.

Moxy Banff Hotel Accommodation in Banff

Average nightly price at Moxy Banff by month, last 12 months (USD)
Month	Average price
January	$246
February	$273
March	$247
April	$199
May	$309
June	$588
July	$614
August	$621
September	$652
October	$266
November	$183
December	$255

What guests think

At Moxy Banff, guests highlight a lively, retro-modern vibe with buzzing social spaces, heated pool areas, and family-friendly touches, alongside clean, well-designed rooms, generally friendly staff, and easy access to downtown by foot or bus.

Common downsides are smaller rooms for some configurations and limited in-room storage or amenities like fridge or microwave. Service is frequently praised, though a few reviews cite check-in mishaps, overbooking or bar delays during busy times. Facilities get strong marks, but several guests mention weak or absent hot-tub jets and occasional parking challenges. Expect a fun, social stay with modern comforts rather than a traditional full-service hotel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests love the lively lobby/bar with games and welcome drinks, plus the heated pool and hot-tub courtyard that suits families. Some note weak or absent hot-tub jets and occasional parking or vehicle height issues.

Related guest reviews

10

sarah

Sep 3, 2025

·

Stayed 1 night

Loved the out door hot tubs to relax in the evening, loved the unique layout of the hotel and rooms.

10

Christopher

Oct 17, 2025

·

Stayed 3 nights

Loved the open social lobby and pool courtyard area. Was great to have both our room and the main area to unwind at the end of the day.

10

Brad

Mar 23, 2025

·

Stayed 2 nights

We had a great stay at Moxy! Ut was us, iur niece, and a cousin. We stayed in the room that can sleep up to 6 (one king bed, amd two bunk beds). Great room (bathrooms are a bit small but the toilet is separate from the shower and there's a unisex washroom in ghe lobby. What an active hotel! Bar, small food kiosk, gummy worms and pretzels at the front desk, a place to lock up or care for yoir skis, nightly entertainment (our singer on Saturday night was great!), and lots of spaces to take it all in. We had a small issue with our TV and Sergei came to help out. He was helpful, friendly, and professional. He listened and then fixed the problem. 5 stars just for him!! Only sad point...the hot pool jets don't really jet. But it was a lovely temperature.

10

Peter

Feb 19, 2025

·

Stayed 4 nights

Great property, lively bar and lobby area! Yet, quiet in the halls and rooms.

10

HaoPing

Sep 29, 2025

·

Stayed 3 nights

Staying at Moxy was so much fun! I liked that it had a more retro/ hip and fun vibe, made it stand out amongst the other places in the area. My boyfriend and his dad also thought it was a neat hotel. I especially enjoyed the heated pools. I spent an entire day in the jacuzzi doing work on my laptop and sitting by the pool, haha. At check in we were each given a free drink token! The rooms were very interesting too, instead of the usual bed next to bed layout they set it up so there way more room to move around. Staff was very kind and helpful when we needed them. The food served at the truck/ kitchen was also very good! Overall, 10/10 stay and would stay again and recommend to friends or family!! :)

4

Dan

Oct 23, 2025

·

Stayed 1 night

I paid for a king bed room and got a double because they overbooked my compensation was $20 which didn't matter because I didn't fit in there underground parking.

10

Sara

Jan 11, 2026

·

Stayed 2 nights

Great pool area and wonderful atmosphere!

8

Jessica

Oct 14, 2024

·

Stayed 3 nights

The property was nice, loved the retro vibe! We really liked the selection of drinks at the bar and the little restaurant. We didn’t like that the hot tub didn’t have jets. Other than that it was a very pleasant experience for the price.

10

Bailey

Feb 4, 2025

·

Stayed 1 night

Great place to stay. The outdoor hot tub is excellent and the bar/ welcome drink/ great vibes in the lobby are a really nice touch. Would stay here again!

10

Shannon

Nov 13, 2025

·

Stayed 2 nights

This hotel has such a fun vibe!! Love the decor, our room was amazing and spotless, and the activities were awesome. Had a blast with trivia night, table hockey, and other games. We also enjoyed the welcome cocktail, the “food truck” breakfasts, and the pool. We would stay here again!

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Cleanliness

Rooms and common areas are generally very clean or spotless. A few reviews report lapses or maintenance issues, such as a dirty lobby at times or problems like leaks/ceiling damage.

Related guest reviews

10

Marina

Mar 25, 2025

·

Stayed 1 night

Hotel muy moderno y con personal muy amable y profesional. La habitación es muy cómoda, todo estaba muy limpio y la cama muy confortable. Extendimos nuestra estancia de una a dos noches. Muy recomendable!

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10

Edan

Oct 30, 2025

·

Stayed 3 nights

Very friendly staff at the front desk, bar, and housekeeping. The room was spotless and we loved the vibe of the whole hotel. Best stay we have had for a long time and we definitely hope to return

10

Madison

Jan 12, 2025

·

Stayed 1 night

Beautiful new Reno’s. Cool feel ambiance. Clean.

10

Maria

Jul 25, 2025

·

Stayed 2 nights

Great hotel. Bunk beds were a huge hit with the kids. Very clean. Amazing service. Such a fun hotel!! I had hoped for breakfast to be included but everything else made up for that. Would definitely stay again!! Just a little constructive criticism…maybe add a towel hook by the sink in the toilet room. My kids couldn’t reach the shelf above the toilet. Also include 2 bars of soap instead of just one since there are 3 sinks 😉 But seriously loved it!!

8

Kristen

Nov 6, 2024

·

Stayed 2 nights

We had overall a really great stay. The first night the lobby was quite dirty with dirty dishes and spilled drinks in most of the seating areas. We found a clean-ish place to sit but for the hour we were sitting there no one came to clean things up. There was only one other couple there and there were a few people working at the bar. Things were much better the next day and night and we really enjoyed hanging out in the lobby. The property is really well done and the vibe is great. Overall a decent stay!

2

RYAN

Jul 25, 2024

·

Stayed 1 night

Where do I start with this place. As a frequent traveler to Banff and surrounding areas this is one of the worst spots to check in. The staff was terrible. Not friendly not helpful. For $670.00 a night ?!? The photos make it look decent until you step inside. The rooms don't even have a mini fridge, the hallways don't even have ice machines. They don't even offer any type of room service for 700.00 a night ?!? You got to be kidding me. To top it off myself and my kids got pink eye after staying here. The parking is horrendous they don't even have enough parking for all the guests ! Cheap and cheesy. For what you pay I’d rather go to the Fairmount. This place is not the place to stay. Only nice thing is the lobby smells nice. Beware folks. This is not the place. Trust me. NEXT!

8

Courtney

Nov 15, 2025

·

Stayed 1 night

So clean!

10

Mike

Dec 12, 2025

·

Stayed 2 nights

The whole vibe of the place was really cool. Almost retro. The room was very clean, spacious and all equipment was new. Very impressed

6

Elayna

Jan 26, 2025

·

Stayed 2 nights

Lobby of the hotel is super fun. Except when we got to our room we realized there was a hole in the concrete roof right above the bed which had insulation falling out of it. We brought it to the attention of staff on 3 separate occasions and nothing was done. Further, the pipe under the sink leaked. In addition, we had to seek housekeeping service which was disappointing. This is a Marriott Bonvoy hotel with Marriott Bonvoy prices, without the service or quality.

10

Britani

Oct 13, 2024

·

Stayed 2 nights

Love this hotel! Such a cute, funky design. Clean and modern rooms

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AI-generated summary based on recent guest reviews

Rooms

Modern, cleverly laid-out rooms (including popular bunk-bed options) feel comfortable and are typically quiet despite lively public spaces. Several note smaller sizes and limited storage or in-room amenities (e.g., no dresser, fridge, or microwave), and a few missed seating.

Related guest reviews

10

sarah

Sep 3, 2025

·

Stayed 1 night

Loved the out door hot tubs to relax in the evening, loved the unique layout of the hotel and rooms.

8

Joffre

Oct 26, 2025

·

Stayed 1 night

Great cool property with a lot of games for the family, rooms a little small, but overall great hotel

10

Laura

Feb 26, 2025

·

Stayed 4 nights

We really enjoyed it here! Lobby has sooo much going on with bar and games and outside pool and hot tub!!! This can get loud but you don't hear a thing from the rooms which are amazing. This place kept our whole family entertained!!!! Recommend for sure!!!

10

HaoPing

Sep 29, 2025

·

Stayed 3 nights

Staying at Moxy was so much fun! I liked that it had a more retro/ hip and fun vibe, made it stand out amongst the other places in the area. My boyfriend and his dad also thought it was a neat hotel. I especially enjoyed the heated pools. I spent an entire day in the jacuzzi doing work on my laptop and sitting by the pool, haha. At check in we were each given a free drink token! The rooms were very interesting too, instead of the usual bed next to bed layout they set it up so there way more room to move around. Staff was very kind and helpful when we needed them. The food served at the truck/ kitchen was also very good! Overall, 10/10 stay and would stay again and recommend to friends or family!! :)

8

julie

Aug 4, 2024

·

Stayed 2 nights

Matelas et oreillers pas très confortable ... Pas de frigo ni café dans la chambre :(

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10

Mike

Dec 12, 2025

·

Stayed 2 nights

The whole vibe of the place was really cool. Almost retro. The room was very clean, spacious and all equipment was new. Very impressed

10

Alan

Jun 19, 2025

·

Stayed 1 night

Innovative room design

10

Sarah

May 26, 2025

·

Stayed 1 night

Fun property with lots to do for both kids and adults. The room was perfect for 2 adults and 3 kids -they absolutely loved the bunk beds. Would definitely stay here again

10

Maggie

May 27, 2025

·

Stayed 3 nights

Great, modern environment! Staff at bar was wonderful, Amy and Eve! Lots of fun games in lobby to keep people engaged! Would come back! My only complaint was I did not like not having a dresser. I understand the design of the rooms with the hanging of the clothes, but it just seemed messy doing things that way.

8

RAFI

Sep 16, 2024

·

Stayed 5 nights

Good overall. Small rooms and no chair in the room.

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Service

Staff are often friendly and helpful across the hotel. However, some guests experienced check-in errors or overbooking and slow bar service during busy periods, and a few found staff indifferent.

Related guest reviews

10

Uri

Aug 27, 2025

·

Stayed 1 night

Receptionists were extremely friendly

10

Edan

Oct 30, 2025

·

Stayed 3 nights

Very friendly staff at the front desk, bar, and housekeeping. The room was spotless and we loved the vibe of the whole hotel. Best stay we have had for a long time and we definitely hope to return

2

harvinder

Aug 11, 2024

·

Stayed 1 night

I didn’t get the room what I booked , why? Staff said Expedia oversold the rooms. What is my fault. I should get the full refund.

10

ricardo

Jan 20, 2026

·

Stayed 1 night

Staff was so friendly

10

David

Apr 20, 2025

·

Stayed 6 nights

The vibe at the Moxy Banff was great. Check in was easy and the staff was wonderful. Now to our favorite part of the property……. Alex!! She was the best!! She is full of information about Banff, the area, and the country. She was a ray of sunshine at the end of the day. If you visit Banff and stay at The Moxy, be sure to look for her. She will be slinging drinks at the bar!! Thanks Alex for making our vacation a blast!!

10

Celina

May 18, 2025

·

Stayed 2 nights

I honestly cannot say enough good things about this hotel. Me and my boyfriend stayed at the Moxy in Halifax and we absolutely loved it. While planning our trip to Banff we came across the Moxy and knew right away that we had to book. The look and feel of the hotel is so modern, trendy and fun however this doesn’t take away the coziness. Staff were so friendly, our room was clean and spacious, amenities such as the pool/outdoor areas were so beautiful, especially at night. We tried a few menu items and drinks and all were a 10/10. I would recommend anyone to stay at the Moxy. You will not be disappointed!

2

Dongheng

May 15, 2025

·

Stayed 3 nights

They will chase you to check out at 11:30, very unpleasant.

6

Steven

Aug 11, 2024

·

Stayed 1 night

Fresh look - indifferent staff

6

Kirsten

Sep 3, 2024

·

Stayed 1 night

We enjoyed our time at the property however the staff at the bar could have been more friendly. The hotel offers a free drink upon arrival and unfortunately when we went down to the bar after dinner for a drink a bus full of people had just arrived and we ended up waiting almost an hour to be able to get a drink (even though we were paying and not receiving a complimentary drink).

8

Tiffany

Aug 27, 2025

·

Stayed 1 night

Overall, great hotel and atmosphere. Did have some issues with check-in (directed in wrong direction of where room was, key cards didn’t work, and charged again for room when already pre-paid online).

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Location

Convenient for accessing downtown; guests mention nearby bus stops and free bus passes, with some walking. Others found the walk longer (around 20–25 minutes).

Related guest reviews

10

vibishen

Oct 2, 2024

·

Stayed 2 nights

My family really enjoyed all of the games that were around the bar and around the pool that were free. A great atmosphere to share time with your family and friends The staff were amazing very short bus ride into town, easily walkable. You can even get a bike From the front desk to use in town.

8

Franco

Mar 23, 2025

·

Stayed 2 nights

Quaint place that was very comfortable. All you need for a short stay. Only draw back it’s a 20-25 min walk to town

8

Jon

Sep 8, 2025

·

Stayed 2 nights

Clean property. Free bus passes is nice too.

10

Ethan

Sep 16, 2024

·

Stayed 2 nights

Was so great, me and my wife came here for our honeymoon and the hotel and amenities were fantastic, we had a great time and the proximity to the downtown stretch of Banff was great Also the food inside is literally top tier, we were really happy with our stay

8

Eva

Oct 27, 2024

·

Stayed 1 night

The room was nice & modern. Don’t forget to ask for the free bus pass due to long walk to downtown. Overall great experience Restaurant is very limited on food choices and not worth the cost as downtown has better selection and prices are comparable.

8

Alan

Aug 19, 2024

·

Stayed 3 nights

This Marriott property is pretty basic. If you aren't planning on being in your room too much this might be ok for you. The guest service was good, the location was centrally located. Everyone was very helpful.

10

Nhuy

Nov 7, 2024

·

Stayed 3 nights

This is a brand new hotel ! Clean , smell good, the vibe is great ! Good for family as well , amazing hot pool ( 10am-11pm ) great opening hours ! Bring your slippers if you want to use the pool ! The bar close at 11pm , there is 24/7 food service. The lounge is spacious, comfy and cute interior! Location is in downtown of Banff, you can walk to a bus stop near by, take 2 mins to be in town ( you can walk to town if you want ) - they have printer you can use ( ask front desk ) - the tokens given at check in can be use for reg drinks ( coke, pepsi) - they have tap water / sparkling to refills your water bottles ( ask the bar for hot water ) - a little snack bar $$ ( chocolates, candy and noodles) - laundry room to use ( around $3 ) - they have towels at the pool - two ground inside and one under ground parking ( use your hotel key to enter) although if you find a spot on cougar street, you can park there. - no toothbrush in the room - bring your own, everything else they have . - king bed is amazing for two people , can fit 3 . theres also extra blankets under the bed. - view can be the street or pool , i like the pool view just so i can see if it’s busy or not !! I will definitely come back again in the future , i highly recommended !! … and the staffs is very nice !

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AI-generated summary based on recent guest reviews

Dining

The on-site bar and food truck-style kitchen earn praise for tasty drinks and dishes. Breakfast is not included, and a few felt the menu was limited versus downtown options.

Related guest reviews

10

Bronwyn

Apr 5, 2025

·

Stayed 1 night

This Hotel is my absolute new favorite. It is so quirky, with cool finds around every corner, amazing service, relaxed and fun environment- it's like a modern-day upscale 1960s/70s Motel, with a sexy and classy spin to it. It is incredibel for families, the room layouts are the coolest I've ever seen, with such fun little touches. The beds are extremely comfortable. Rooms exceptionally clean. I felt like I was in a family friendly Vegas motel but in Banff..... The food truck in the lobby has awesome food- don't be afraid to ask for single orders of breakfast items off menu (we asked for scrambled eggs with cheese and sausage). The welcome drinks- a hit, and delicious....and an amazing surprise! Honestly, the best little Hotel in Banff.

10

Maria

Jul 25, 2025

·

Stayed 2 nights

Great hotel. Bunk beds were a huge hit with the kids. Very clean. Amazing service. Such a fun hotel!! I had hoped for breakfast to be included but everything else made up for that. Would definitely stay again!! Just a little constructive criticism…maybe add a towel hook by the sink in the toilet room. My kids couldn’t reach the shelf above the toilet. Also include 2 bars of soap instead of just one since there are 3 sinks 😉 But seriously loved it!!

10

HaoPing

Sep 29, 2025

·

Stayed 3 nights

Staying at Moxy was so much fun! I liked that it had a more retro/ hip and fun vibe, made it stand out amongst the other places in the area. My boyfriend and his dad also thought it was a neat hotel. I especially enjoyed the heated pools. I spent an entire day in the jacuzzi doing work on my laptop and sitting by the pool, haha. At check in we were each given a free drink token! The rooms were very interesting too, instead of the usual bed next to bed layout they set it up so there way more room to move around. Staff was very kind and helpful when we needed them. The food served at the truck/ kitchen was also very good! Overall, 10/10 stay and would stay again and recommend to friends or family!! :)

8

Eva

Oct 27, 2024

·

Stayed 1 night

The room was nice & modern. Don’t forget to ask for the free bus pass due to long walk to downtown. Overall great experience Restaurant is very limited on food choices and not worth the cost as downtown has better selection and prices are comparable.

8

Jessica

Oct 14, 2024

·

Stayed 3 nights

The property was nice, loved the retro vibe! We really liked the selection of drinks at the bar and the little restaurant. We didn’t like that the hot tub didn’t have jets. Other than that it was a very pleasant experience for the price.

10

Celina

May 18, 2025

·

Stayed 2 nights

I honestly cannot say enough good things about this hotel. Me and my boyfriend stayed at the Moxy in Halifax and we absolutely loved it. While planning our trip to Banff we came across the Moxy and knew right away that we had to book. The look and feel of the hotel is so modern, trendy and fun however this doesn’t take away the coziness. Staff were so friendly, our room was clean and spacious, amenities such as the pool/outdoor areas were so beautiful, especially at night. We tried a few menu items and drinks and all were a 10/10. I would recommend anyone to stay at the Moxy. You will not be disappointed!

10

Catherine

May 11, 2025

·

Stayed 2 nights

Very unique hotel and super comfortable! Food truck VW van is great and rooms are decorated in a very Banff team. I wouldn't hesitate to rebook this hotel

10

Natasha

Jul 27, 2025

·

Stayed 1 night

Fantastic new hotel in Banff. Modern, quirky decor, rooms are very well designed, great showers with good water pressure, free coffee, great food, very well designed, fun and aesthetic public spaces.

10

Kevin

Feb 2, 2025

·

Stayed 1 night

First time stay. Good food and atmosphere. Reasonable price.

10

Shannon

Nov 13, 2025

·

Stayed 2 nights

This hotel has such a fun vibe!! Love the decor, our room was amazing and spotless, and the activities were awesome. Had a blast with trivia night, table hockey, and other games. We also enjoyed the welcome cocktail, the “food truck” breakfasts, and the pool. We would stay here again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $181	3 $181	4 $173	5 $173	6 $244	7 $287
8 $166	9 $159	10 $166	11 $198	12 $236	13 $237	14 $236
15 $160	16 $159	17 $166	18 $160	19 $159	20 $218	21 $252
22 $153	23 $171	24 $160	25 $204	26 $185	27 $262	28 $301
29 $159	30 $153

Su	Mo	Tu	We	Th	Fr	Sa
		1 $191	2 $192	3 $172	4 $234	5 $256
6 $179	7 $180	8 $171	9 $190	10 $211	11 $249	12 $269
13 $224	14 $224	15 $224	16 $250	17 $258	18 $275	19 $347
20 $393	21 $385	22 $406	23 $406	24 $563	25 $562	26 $581
27 $549	28 $617	29 $559	30 $576	31 $667

Moxy Banff

Prices for Moxy Banff

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds, Balcony

Room, Multiple Beds

Room, 2 Queen Beds

Room, 1 King Bed, Balcony

Guest reviews of Moxy Banff

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Moxy Banff

Prices for upcoming dates