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Hotel Elan


Amenities

  • Non-Smoking Rooms

  • Family Room

  • Housekeeping

  • Luggage Storage

  • Vending Machines

  • Express Check-In/Check-Out

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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews for Hotel Elan, guests describe recently updated rooms with some modern touches but an inconsistent experience overall, with mixed cleanliness, variable service, and a surrounding area that can feel rough.

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Facilities

Limited

Cleanliness

Mixed

Service

Mixed

Location

Mixed

Dining

Unknown

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8

Enoc

IAN-logo

Sep 23, 2025

·

Stayed 1 night

The wall sockets were not working
The wall sockets were not working

2

Chad

IAN-logo

Sep 22, 2025

·

Stayed 2 nights

Worst plce ever!
Worst plce ever!

2

Armando

IAN-logo

Sep 22, 2025

·

Stayed 3 nights

Honestly, this place was pretty gross. The shower had soap buildup and no soap holder. The floors looked dirty, like they hadn’t been mopped in forever. The pillows were terrible — old, flat, and yellowish like they hadn’t been changed in years. Then on Saturday, we woke up to find there was no water at all, and no one even bothered to let guests know ahead of time so we could prepare. On the last night, things got even worse — someone actually tried to come into our room. They knocked twice, the second time very violently, even pounding on the thin windows. It terrified me in the middle of my sleep. Very, very scary situation. Definitely not safe, clean, or comfortable. Never again.
Honestly, this place was pretty gross. The shower had soap buildup and no soap holder. The floors looked dirty, like they hadn’t been mopped in forever. The pillows were terrible — old, flat, and yellowish like they hadn’t been changed in years. Then on Saturday, we woke up to find there was no water at all, and no one even bothered to let guests know ahead of time so we could prepare. On the last night, things got even worse — someone actually tried to come into our room. They knocked twice, the second time very violently, even pounding on the thin windows. It terrified me in the middle of my sleep. Very, very scary situation. Definitely not safe, clean, or comfortable. Never again.

6

Chen

IAN-logo

Aug 29, 2025

·

Stayed 1 night

Checked in around 9:30. Office used side window. If they are concerned about security, how safe is hotel itself? Bathroom did not have toilet paper holder.
Checked in around 9:30. Office used side window. If they are concerned about security, how safe is hotel itself? Bathroom did not have toilet paper holder.

6

Andrew

IAN-logo

Aug 22, 2025

·

Stayed 2 nights

Everything else was okay but the WiFi was truly dreadful and the walls were thin
Everything else was okay but the WiFi was truly dreadful and the walls were thin

Location

1215 South First Street, Spartan Keyes and Wool Creek, San Jose, California, United States of America

Property Policies

Check-in

Check-out

Check-in from 15:00

Before 11:00


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