Kimpton Hotel Vintage Portland by IHG

Breakfast staff consistently bring your order late, order is wrong and when they "fire it real fast" it's not just burnt but the plastic grill is baked into the black stuff. So you're literally eating melted plastic in your food. Staff overall is very aloof in a very Portland way, everyone thinks they're too cool to work there and don't even look at you, and the garage across the street is vandalized every night. Windows of my car as well as the moon roof for some reason was totally smashed up. In short this is the most "evil" hotel I've ever stayed in, everyone hates working there so unless you're a sith lord trying to get more powerful in the dark side by getting hated on by everyone, don't ever stay here and especially don't park at the US Bankcorp garage on the next block. Kimpton is having a "Wack Attack" at this hotel and it really shows, I don't like leaving negative reviews but I feel obligated to help other people avoid having this same experience. The staff here are seriously out of it and treated me like I came in wearing a MAGA hat or something. It's like, if you can't stand dealing with other human beings don't work in hospitality? Do something you actually enjoy.

I would like to start with saying I always keep my reviews fair and stick to the facts. Ok so i was pretty disappointed from the start. I rented the Queen with the Skyview. The original toom we were given was on the 10th floor in the corner and it felt like a dorm closet. It did NOT look like the pictures. It was tiny, slightly run down and the fridge didnt work. The corner window coverings were screwed in, making it feel even smaller. They did move us right away to the Queen that looked more like the picture. Again somewhat worn down with scratches on the dresser etc..We then ordered food to the room that night. Let me say it was horrible. The bottom of the cardboard container was soaked in oil. The bread and the burger were burnt. Another disappointment. The following morning we did let mgmt know. They were great and took it off our bill. Feeling slightly disappointed after what we spent we asked to upgrade the room. Mgmt was great and we moved to the King with the spa. This room was very nice. The game room was fun. You can play pool, connect 4, etc..The bar was nice. Expensive of course, but that was to be expected. It was cheaper to park in the parking lot next door. It was $60 for 2 nights instead of the $65 a day valet at the Hotel. I travel a lot and I havent had a bad experience in a very long time. I was expecting an actual compensation or discounted offer but that did NOT happen. Overall, i wouldn't stay here again, as there are cheaper nicer places to stay. :(

Staff were awesome, room very comfortable.

The bedroom TV didn’t work and the soaking tub was dirty.

Beautiful spot with great amenities and unexpected extras like an art market. Such a wonderful experience, I’ll be back.