Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is offered, and it includes a variety of options. Specific serving hours and costs are not detailed.

Does the hotel allow pets?

Yes, pets are allowed with a fee of USD 75.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers accessible features such as step-free entrances, wheelchair-accessible facilities in public areas and rooms, and elevators.

What is the location of the hotel in relation to local attractions?

The hotel is located approximately 0.3 miles from The Ripken Experience and 0.8 miles from LeConte Center at Pigeon Forge. Other attractions, such as the Great Smoky Mountain Wheel and Pigeon Forge Factory Outlet Mall, are also nearby.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is accessible from 7:00 AM to 10:00 PM.

Staybridge Suites Pigeon Forge - Smoky Mtns

Average nightly price at Staybridge Suites Pigeon Forge - Smoky Mtns by IHG by month, last 12 months (USD)
Month	Average price
January	$90
February	$93
March	$128
April	$145
May	$147
June	$160
July	$180
August	$138
September	$144
October	$203
November	$143
December	$132

What guests think

At Staybridge Suites Pigeon Forge - Smoky Mtns by IHG, travelers highlight modern, spacious suites with kitchens, strong cleanliness, and a convenient yet quieter location off the parkway, while noting variable breakfast, occasional noise, and some service or maintenance issues.

Suites are modern and well equipped, though some bathrooms feel tight, balconies can be small with views that vary, and hallway or road noise is reported during busy events. A rooftop breakfast area with mountain views is a highlight, alongside free laundry, a gym, and weekday social hours; the pool is kid friendly but small or crowded at times, and there is no hot tub. Staff are commonly praised as friendly and helpful, though a few experienced slow or unresponsive service, and breakfast ranges from good to average with occasional crowding, shortages, or repetitive options. Expect a clean, modern stay near attractions with great space and amenities, plus a few operational kinks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Highlights include a rooftop breakfast/deck with mountain views, free laundry, a gym, and weekday social hours; the pool is kid friendly but small and often crowded. There is no hot tub and no on-site restaurant.

Related guest reviews

6

Lee

Oct 7, 2025

·

Stayed 3 nights

Room was great; clean and in good condition. Beds were a bit uncomfortable, along with the pillow choices. Breakfast was plentiful, but it was the same broken record every day we were there. Overall, I’d stay there again if I needed a clean, safe accommodation. One thing to note, is they have no hot tub on site.

8

marie

Jul 5, 2025

·

Stayed 1 night

The propert was very nice. Room was updated, but not clean clean. There was alot of little things....sticky end table, stains on sheets and towels, dirt in the corners of the floors, trash piled up in the halls from other guests, not enough towels. The pools was greenish. No deep end, just goes to 4ft. VERY KID FRIENDLY. Kids EVERYWHERE. Pet friendly. The kids were louder than any pets we saw. Could not tell this place was a pet friendly place, smelled like cleaning chemicals everywhere. Breakfast was a pretty good selection. Very nice area to eat, inside and outside. Overall, not the worst place weve stayed at in pigeon forge. We'd go back. Close to all the things, just out of the craziness and traffic.

8

Keenan J.

Aug 10, 2024

·

Stayed 2 nights

I liked the rooms, the layout. Kitchen area nice, dishwasher, table with barstools. The pool was nice. Liked the rooftop eating area. There is construction next door, obstructs the view. The buffet- the kitchen staff needed support, they ran out of food. One guest was given a frozen bagel. The juice was watered down. The kitchen staff seemed overwhelmed. The food prep was not good. The rest of the hotel was very nice - the lobby, the fireplace. The front desk staff was very friendly.

10

Tamra

Sep 29, 2025

·

Stayed 2 nights

Breakfast was average, but sufficient. Room and all common areas were very clean and well appointed. Loved the rooftop gathering area.

10

Shannon

Oct 13, 2024

·

Stayed 4 nights

The property is clean and well maintained, also has a heated pool and gym. The free breakfast is what you would expect from a hotel. Several options but could add more fruit. I am given a 3 star because after paying for a king balcony with Mountain View I was told the only option available was an ADA first floor king “Mountain View”. You could see some mountains by looking over parking lot and behind another hotel. Since the room was ada everything was mounted/placed at shorter heights. Normally this wouldn’t be a problem even for my 6’3” husband but the bedroom tv was mounted by the door and I hit my head several times due to the awkward angle. (Disclaimer-I am very clumsy anyway) I was refused a refund for the difference in price and a take it or leave offer of points for a free night on my next booking. I created the IHG account and after 4 days still no points loaded. Finally, you have to tell the staff if you want a regular room cleaning, if not they make the bed, do not change sheets, and put some towels in the bathroom. Kitchenette is well-equipped and has full size fridge and small dishwasher. No restaurant on site and not within walking distance of any eateries. Kroger is a few minutes drive if you want to cook or eat in your room.

10

Kristoffer

Oct 15, 2024

·

Stayed 2 nights

A brand new property with very clean rooms, great gym, clean pool and very friendly staff. I would stay here again.

10

Bobbie

Aug 17, 2024

·

Stayed 4 nights

The property was perfect for our family of three. Beautiful view of the Smoky Mountains from the 6th floor breakfast area. I would definitely return.

8

Sidra Yasin

Jul 8, 2025

·

Stayed 4 nights

The hotel was great in terms of amenities and location. Very close to everything. Check in was smooth. However, we got a room that had a strange smell. Catherine the front desk person was very helpful and got us a different room the same day. She was very cooperative and understanding. Laundry is free. It is a new hotel very clean. Loved the kitchen and used it a alot.

10

Jacob

Sep 20, 2024

·

Stayed 3 nights

Precious was awesome and deserves a raise. The evening mixer drinks were a fantastic touch.

10

Michael

Jul 1, 2025

·

Stayed 3 nights

We enjoyed this place for our family as we were in town for an event at the LeConte center. It was nice that if sone of our party didn't have to be there as early, they could walk to the event center. It is also very close to the Ripkin baseball fields. The 1 bedroom suite style was very nice for our family of 5 to have a home away from home. Staff was very friendly and helpful. My only suggestions for improvement is to open breakfast a tad earlier. For those of us in town for an event, we either missed breakfast or had to grab it quick because there was a line at the opening and we had to be out the door. The pool is small. We were hoping to cool off after a day in the 90 degree heat, but each time we went down the pool was filled. There were several baseball teams staying, with it being close to the fields, and they quickly filled the area. There were no chairs or towels when we went down each time and pool was at capacity. It does have a great overlook area on the 6th floor. It is a nice area to gather with friends and has beautiful views.

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Cleanliness

Reviews frequently praise very clean rooms and common areas in this newer property. A few note lapses such as hair or leftover items, musty or strong cleaning smells, and housekeeping misses.

Related guest reviews

8

Josh

Aug 17, 2025

·

Stayed 5 nights

Overall a nice place to stay. Our first room on the first floor was VERY musty and humid. We brought this to the attention of the staff and they accommodated us and found us a new room on a new floor. That room was in much better condition and led to a pleasant stay.

10

Ying-Chi

Jul 26, 2025

·

Stayed 1 night

Clean and new, the stay was very comfortable. Complementary breakfast was pretty delicious as well.

10

Robin

Aug 10, 2025

·

Stayed 1 night

Very clean

6

Beth

Jun 13, 2025

·

Stayed 5 nights

The management was very nice, however, the housekeeping was lacking. When we checked in, there were drink rings on several tables, light trash in the kitchen trash can, a dried dirty washcloth behind the bathroom door, and someone's ear bud by the bed. I asked the front desk if the room was truly ready, and they gave us a slight discount and apologized. The bathroom door was way too big for the size of the bathroom. Everything else was good, and we got fresh towels each day. The kitchenette was nice. The TV was so confusing that you dont need to plan to watch any TV. I guess it was ok. I won't stay here again.

10

Allison

Feb 2, 2025

·

Stayed 1 night

We have really enjoyed our stay at Staybridge. Convenient location central to all our favorite Pigeon Forge spots but off the parkway and away from a lot of the noise of the traffic. Everything was extremely clean and was very comfortable. We will definitely stay here again!

10

John

Nov 28, 2025

·

Stayed 5 nights

The room was spacious and clean.

10

Patrick

May 16, 2025

·

Stayed 3 nights

Very nice stay at clean and comfortable Holiday Inn. We usually stay at Hilton and Marriott properties but will definitely be looking at thes IHG properties in the future as well. Very modern and clean, nice stay!

4

Melissa

Aug 8, 2025

·

Stayed 1 night

Hair was found all over the bedsheets to where I almost questioned if they were even changed. Long black hairs were all over the shower walls and floor. Floors were not the cleanest either..looked like it had been cleaned in a hurry. Location was great... unfortunately, we will not stay here again.

10

Larry

Sep 6, 2025

·

Stayed 1 night

It was a nice stay. Upon arrival we found dirty dishes in the dishwasher

6

Steven

Aug 21, 2025

·

Stayed 1 night

We only reserved one night but the guy at check in was rude and short. Handed me my key and said there you go, didn’t tell me what floor we were on I had to ask him if it was the correct floor. Then we get into the room and although clean it smelled very strongly of antiseptic, like a hospital we had to open the doors to let it air out. The whole hotel actually had a very bad smell, except for the main lobby. Then the shower has to be the worst design, half of a glass shower door?! Water and soap was going all over the bathroom floor. And the pillows were the worst pillows I’ve ever slept on and I’ve stayed at multiple different hotels and air bnb’s. For a new hotel, and the price I expected way more.

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Rooms

Suites are modern, spacious, and well equipped with kitchens; many find beds comfortable. Some layouts feel tight, bathrooms and showers can be awkward, balconies are small with views that vary, and noise from halls, road, or nearby fields is reported.

Related guest reviews

10

Laura

Sep 20, 2024

·

Stayed 6 nights

Pet friendly, spacious room, full kitchen, new!!

10

Erick

Jan 19, 2025

·

Stayed 12 nights

Absolutely loved this hotel and the spacing of the room almost like a mini apartment and staff very very friendly

8

George

Jun 11, 2024

·

Stayed 2 nights

The only negative i had about our suite was that there was too little room to get by the double doors and the foot of the bed. The same was true to navigate by the TV mounted on the wall and the got off the bed. The commode and shower is crowded into too small of an area. To get in and shut the door, you must squeeze between the commode and shower glass to do so. A pocket door would have helped greatly in place of swinging doors in both areas.

4

William

Nov 30, 2025

·

Stayed 2 nights

The refrigerator didn’t work,a/c made popping noises all night long called front desk no help said would have talk to a manager that never showed up and no one even called or checked up on our problems was supposed to be a Mountain View balcony only view we had was a guy in a hot tub with the hotel beside it so be wear of room location un professional staff

10

Hazel

Sep 12, 2024

·

Stayed 1 night

Loved the property however the balconies were so small you could hardly turn around without bumping into a wall to get back inside the room. But the buildings are newly built and the rooms and entire facility was very clean and staff was very friendly.

6

Sweden

Jul 5, 2024

·

Stayed 1 night

We booked a room that has a balcony for the 4th of july fireworks, yes we did had a balcony facing the construction site.

8

Katherine

Oct 10, 2025

·

Stayed 4 nights

The room was nice. Comfortable beds, good breakfast. The only thing that was bad was that you could hear everything in the hallway and from the road outside. Normally not a big deal, but there was a car show and a baseball tourament, so it was loud. A sound machine to drown it out at night would probably fix this.

10

John

Nov 28, 2025

·

Stayed 5 nights

The room was spacious and clean.

10

Diana

Nov 25, 2025

·

Stayed 3 nights

The room was spacious and clean. The bed blocked access to the patio when ot was out though. That was the only negative.

8

Sherri

Nov 13, 2025

·

Stayed 1 night

My only complaint would be the complicated TV remote with no instructions. Other guest had the sam issue.

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Service

Staff are often described as friendly, helpful, and professional, with several standout mentions. Some guests reported rude or unresponsive front-desk interactions and limited follow-up on issues.

Related guest reviews

10

Ivan Alfredo

Oct 31, 2024

·

Stayed 3 nights

Amazing experience! Hands down the most breath taking, relaxing, fun, GREAT hospitality. Ashley was amazing!!!!! We loved her!!!! The young lady that checked us out was amazing as well, unsure of her name (10/31). Breakfast was sooooo good with the most amazing view

10

Chantel

Jul 17, 2025

·

Stayed 1 night

Fantastic- loved the staff

10

Ward

Oct 25, 2025

·

Stayed 2 nights

The staff were all great, we didn't feel like we were at a hotel at all. The spaces all had a homey feel to them.

4

William

Nov 30, 2025

·

Stayed 2 nights

The refrigerator didn’t work,a/c made popping noises all night long called front desk no help said would have talk to a manager that never showed up and no one even called or checked up on our problems was supposed to be a Mountain View balcony only view we had was a guy in a hot tub with the hotel beside it so be wear of room location un professional staff

10

Leonard

Oct 3, 2025

·

Stayed 1 night

Clean room, comfortable, and modern. Most of the staff was friendly and professional.

2

hong

Dec 31, 2024

·

Stayed 1 night

We have to leave the hotel because the front desk was very rude .

10

Rebekah

Nov 30, 2025

·

Stayed 3 nights

Great staff, i was in town to do a private Thanksgiving with Paula Deen. Great place to stay

10

Wassim

Oct 29, 2025

·

Stayed 5 nights

The front desk lady at night was a bit busy and not so accommodating. She would take constant vape breaks and didn’t help with any issues we had. Front desk was called multiple times at night and no one would answer.

6

Steven

Aug 21, 2025

·

Stayed 1 night

We only reserved one night but the guy at check in was rude and short. Handed me my key and said there you go, didn’t tell me what floor we were on I had to ask him if it was the correct floor. Then we get into the room and although clean it smelled very strongly of antiseptic, like a hospital we had to open the doors to let it air out. The whole hotel actually had a very bad smell, except for the main lobby. Then the shower has to be the worst design, half of a glass shower door?! Water and soap was going all over the bathroom floor. And the pillows were the worst pillows I’ve ever slept on and I’ve stayed at multiple different hotels and air bnb’s. For a new hotel, and the price I expected way more.

10

Tracy

Aug 25, 2025

·

Stayed 2 nights

Nice studio. Everything I needed. ( Precious) who is at the front desk is very helpful and friendly. Free breakfast up on 6th floor and appetizers/ social mtgs on week nights. Will stay again especially for GSMJI.

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Location

Convenient for The Island, Dollywood, LeConte Center, and Ripken fields, set off the parkway for a quieter feel yet close by car. Some mention road noise or nearby construction, and walking to the strip can feel long.

Related guest reviews

10

Ralph

Sep 2, 2024

·

Stayed 4 nights

Wry nice place. Looks and smells brand new. Great location just far enough away from the craziness of the main road. Close enough to get anywhere.

8

Julianne

Apr 11, 2025

·

Stayed 2 nights

New property. Quite a walk to the main strip.

10

Alaa

Aug 31, 2025

·

Stayed 3 nights

Safe and close to downtown and shopping too

10

ken

Aug 11, 2025

·

Stayed 4 nights

Perfect getaway for my little family. The suite/hotel is only a year old so very modern/up-to-date. Walking distance to the island in pigeon forge, but away enough where it’s not in the busy main road. Thanks StayBridge!

10

Vicky

Sep 7, 2025

·

Stayed 4 nights

Quiet, lots of room, clean, close to many things, lovely view

10

Allison

Feb 2, 2025

·

Stayed 1 night

We have really enjoyed our stay at Staybridge. Convenient location central to all our favorite Pigeon Forge spots but off the parkway and away from a lot of the noise of the traffic. Everything was extremely clean and was very comfortable. We will definitely stay here again!

10

Linda

Jun 28, 2025

·

Stayed 1 night

First tine staying at this hotel. Great location to Dollywood. Awesome breakfast area on 6th floor.

8

Roy

Sep 21, 2024

·

Stayed 3 nights

Too much construction going on around it

10

Ashish

Apr 22, 2025

·

Stayed 2 nights

Good location. Road can a noisy at times.

10

Michael

Jul 1, 2025

·

Stayed 3 nights

We enjoyed this place for our family as we were in town for an event at the LeConte center. It was nice that if sone of our party didn't have to be there as early, they could walk to the event center. It is also very close to the Ripkin baseball fields. The 1 bedroom suite style was very nice for our family of 5 to have a home away from home. Staff was very friendly and helpful. My only suggestions for improvement is to open breakfast a tad earlier. For those of us in town for an event, we either missed breakfast or had to grab it quick because there was a line at the opening and we had to be out the door. The pool is small. We were hoping to cool off after a day in the 90 degree heat, but each time we went down the pool was filled. There were several baseball teams staying, with it being close to the fields, and they quickly filled the area. There were no chairs or towels when we went down each time and pool was at capacity. It does have a great overlook area on the 6th floor. It is a nice area to gather with friends and has beautiful views.

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Dining

Breakfast is widely liked and plentiful with a 6th-floor space and mountain views, plus weekday social hours with light bites and drinks. Some found it repetitive or average, with occasional undercooked items, shortages, plastic plates, or watered-down juice.

Related guest reviews

10

Aaron

Aug 3, 2025

·

Stayed 3 nights

Stay was great. Breakfast space is a good experience along with the overlook deck.

6

Lee

Oct 7, 2025

·

Stayed 3 nights

Room was great; clean and in good condition. Beds were a bit uncomfortable, along with the pillow choices. Breakfast was plentiful, but it was the same broken record every day we were there. Overall, I’d stay there again if I needed a clean, safe accommodation. One thing to note, is they have no hot tub on site.

10

Lisa

Aug 18, 2025

·

Stayed 1 night

I wish I could stay at this hotel every time I travel anywhere. Decor, room design, bed and bedding, breakfast on the roof with a mountain view. I didn’t see anything to improve upon.

10

Rachel

Nov 11, 2024

·

Stayed 3 nights

Close enough to Dollywood but far enough away from the chaos. Wonderful breakfast on the 6th floor. Quiet, comfortable rooms. Clean. Kids loved the pool with the fire pit next to it.

8

Alastair

Sep 7, 2025

·

Stayed 3 nights

Nice clean hotel, reasonable distance from the strip which made it quiet. Good breakfast but still disappointed with plastic plates and cutlery. Free drinks and food on social nights Monday to Wednesday from 17:30 to 19:00

8

Rebecca

Nov 14, 2025

·

Stayed 5 nights

Was pleased with my stay except breakfast. Oatmeal and grits were never done, The attendants could have used more help due to the number of people staying. It was full our 5 night stay. The shower & toilet area was very small. Overall a great stay!

8

Keenan J.

Aug 10, 2024

·

Stayed 2 nights

I liked the rooms, the layout. Kitchen area nice, dishwasher, table with barstools. The pool was nice. Liked the rooftop eating area. There is construction next door, obstructs the view. The buffet- the kitchen staff needed support, they ran out of food. One guest was given a frozen bagel. The juice was watered down. The kitchen staff seemed overwhelmed. The food prep was not good. The rest of the hotel was very nice - the lobby, the fireplace. The front desk staff was very friendly.

8

Timothy

Jul 28, 2024

·

Stayed 3 nights

Nice views. Nighttime buffet was somewhat limited.

8

JaVonn

Jul 23, 2024

·

Stayed 4 nights

Went for a family trip. Originally booked for the two bedroom suite but for some reason it was not available. However, they called me promptly that morning of my check in and accommodate us with two conjoining rooms (which was honestly better). Also upgraded us to a mountain view and it was BEAUTIFUL. I loved the location. Very close to everything via vehicle, shouldn’t recommend walking but you definitely could, they have sidewalks. Breakfast was hit or miss but never nasty. Monday, Tuesday, and Wednesday they offer a social hours for the hotel guest where you can get small bites and all guest over 21 get a ticket voucher for a glass of wine or beer. I think that was a nice touch. The pool was very clean, also has a little splash pad for the little. It is next to some baseball diamonds so there may be noise if your room is on that side. Overall enjoyed the stay, would highly recommend and stay again.

10

Lissie

Jul 27, 2024

·

Stayed 2 nights

Great breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $99	2 $103	3 $130	4 $129	5 $162	6 $217	7 $187
8 $105	9 $145	10 $141	11 $149	12 $135	13 $200	14 $187
15 $101	16 $109	17 $106	18 $120	19 $112	20 $243	21 $244
22 $126	23 $147	24 $156	25 $169	26 $256	27 $286	28 $189
29 $92	30 $94

Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Prices for Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility)

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

Suite, 2 Bedrooms, Mobility Accessible, Kitchen (Communications)

Studio Suite, 1 Queen Bed, Accessible, Balcony (Communications)

Standard Suite, Kitchen

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Communications)

Suite, 1 Bedroom, Balcony, Mountain View

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Mobility Accessible, Kitchen (Accessible Shower)

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Communications & Mobility)

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Balcony, Mountain View

Suite, 1 Bedroom, Accessible, Kitchen (Communications)

Studio Suite, 1 Queen Bed, Accessible Bathtub, Kitchen (Mobility)

Studio Suite, 1 Queen Bed, Accessible Bathtub, Balcony (Mobility)

Suite, 1 Bedroom, Kitchen

Suite, 2 Bedrooms, Balcony, Mountain View

Premium Suite, Kitchen

Studio Suite, 1 Queen Bed, Balcony

Guest reviews of Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Staybridge Suites Pigeon Forge - Smoky Mtns by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $135	30 $201	31 $179