Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

Does the property allow pets?

Yes, pets are allowed in specific rooms only, with a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 10:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.

Where is the property located in relation to key attractions?

The hotel is located in the heart of Pigeon Forge, just a 4-minute drive from The Ripken Experience and 13 minutes from Ripley's Aquarium of the Smokies. It is 7.6 miles from Great Smoky Mountains National Park and 9.4 miles from Ober Mountain.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor pool available. The pools are seasonal and may be closed periodically due to weather conditions.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 50.00 per stay. Advance request or confirmation is required for rollaway beds. Cribs information is not provided.

RiverStone Condo Resort & Spa in Pigeon Forge

Average nightly price at RiverStone Condo Resort & Spa by month, last 12 months (USD)
Month	Average price
January	$115
February	$112
March	$143
April	$150
May	$144
June	$201
July	$230
August	$151
September	$154
October	$206
November	$159
December	$143

What guests think

At RiverStone Condo Resort & Spa, guests highlight spacious condo-style suites with full kitchens and washers/dryers, generally clean grounds, a family-friendly lazy river and indoor pool, and a convenient location near Dollywood and Pigeon Forge, backed by helpful staff.

Common drawbacks include cold or slippery pool areas, occasional maintenance issues, and some noise from traffic or wildlife. Beds and pillows can be firm, housekeeping is limited like a condo, and there’s no on-site restaurant or guaranteed in-room coffee. Expect a clean, spacious, self-catering stay that suits families.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Family amenities like the heated lazy river, indoor pool, spa, playground/jump pad, gym and ample parking get strong praise; several reviews note cold or dated pool areas, slippery floors, and occasional maintenance or elevator issues.

Related guest reviews

10

Erin

Mar 27, 2025

·

Stayed 2 nights

The condo we stayed in with our dog was spotless and beautifully decorated. The grounds were very clean and well laid out. We did not have time to enjoy the pools, but having a 24 hour indoor pool is so awesome! We will definitely stay again!

10

Katherine M

Aug 16, 2025

·

Stayed 2 nights

Amazing spa for adults and lazy river for the kids. Well maintained property in a great location. About 15 min to Sugarland Visitors Center in Great Smokey Mountains National Park and right off the main strip in Pigeon Forge and Dollywood next door!

10

Christy

Mar 28, 2025

·

Stayed 5 nights

Clean property, great value for money. Would have liked more amenities. Game room was out of service, very basic pool, no complementary snacks/breakfast in lobby. Beds were comfortable but pillows were extremely uncomfortable. I would stay again. Property was clean and parking was easy. Close to attractions but felt secluded.

6

keondra

Jul 5, 2025

·

Stayed 2 nights

I recently stayed at this resort and overall I had mixed feelings about my experience. The rooms were very nice — clean, comfortable, and well-kept, which I really appreciated. However, the pool area left a lot to be desired. The outdoor pool was not well maintained and often had leaves floating in it. The hot tub had visible rusted areas, which was disappointing. The inside pool area felt dated and wasn’t as clean as it should be. Another issue was the elevator, which had a musty smell every time I used it. I hope the resort takes steps to update and properly maintain these areas because the rooms themselves were great and the property has a lot of potential.

10

Kasey

Apr 25, 2025

·

Stayed 4 nights

This resort is amazing!!! Especially for kids! The lazy river was heated and excellent. The indoor pool and hot tub are open 24/7. The condos are so spacious and very well decorated! 100% will return!

10

Dennae

May 9, 2025

·

Stayed 4 nights

Loved the hotel grounds and the spacious rooms, the kitchen was fully equipped with anything you need. Easy access to elevators. Lazy river was perfect temperature and stayed open late. There was also a 24 hour indoor pool.

10

Michelle

Jun 28, 2025

·

Stayed 7 nights

Love this place. We stay here every time we come to Pigeon Forge. Love everything about the facility! The only thing lacking this time was the gym needs some TLC! No towels and half the time water tank was empty. Would be nice if they had bands or a regular bike like a peloton to ride. Will continue to stay here when I go!

10

Rob

Aug 27, 2025

·

Stayed 5 nights

Great place to stay. Clean, spacious, comfortable and quiet. Plenty of parking! Lazy river was lovely.

10

Kathryn

Aug 12, 2025

·

Stayed 3 nights

Beautiful well equipped room. Nice balcony. Tucked away off the main street. Only downfall is the pool area is very slippery. Textured tile flooring would be safer than the smooth finish tile.

10

Jesse

Aug 15, 2025

·

Stayed 3 nights

The lazy river is really well done. The only issue I have is the safety of the indoor pool floor. Each one of us slipped without doing anything strenuous or dangerous. Make sure that you have your little ones walk with you at all times in the pool area.

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Cleanliness

Condos and grounds are widely described as very clean, though there are occasional misses such as dust, cobwebs, pet hair, stains, and isolated pest sightings.

Related guest reviews

8

Donna

Sep 12, 2024

·

Stayed 4 nights

Beautiful facility and received a great discounted rate. However, there was a cockroach in our condo. The maintenance staff immediately came after notified and sprayed. Saw two more that night that we killed. Scheduled massages at 1:45, received a call at 1:30 that we were 15 minutes late and caller was adamant our time would be cut. The massage therapists were much nicer. My husband said his massage was fantastic and his neck felt better than it had in years.

8

Kathleen

Sep 27, 2025

·

Stayed 3 nights

It was clean. But I have stayed in quite a few places in the Pigeon Forge/Gatlinburg area and I find that no one know how to clean ceramic stove tops. They are clean - but not “clean”! I can’t fault this establishment, because it seems to be all over. Other than that, it was very clean.

8

Jason

Jun 20, 2024

·

Stayed 3 nights

The room was amazing. Actually, the whole resort was. The only reason I will not rate this stay as five stars was the floors were clearly not cleaned—- there was dog hair EVERYWHERE.

10

Duane

Jul 30, 2025

·

Stayed 3 nights

Very clean, cob webs around light fixtures and on porch

6

Luba

Nov 7, 2025

·

Stayed 4 nights

Front desk was very nice and helpful. Hotel is very convenient to activities. Hotel is nice but rooms need to be refreshed. Room was clean but detail to cleaning everything was not done. Dust on back of chairs, hair dryer vents clogged, lamps dusty rug had stains on it.

8

Nicole

Aug 3, 2025

·

Stayed 3 nights

We enjoyed our stay the room was well kept clean the only issue was the rug either sheds or it wasn’t vaccum from previous guests as there look to be pet hair all on it and there was a bug in the sofa bed but other than that the property is well kept up and appealing. We enjoyed our view of the mountain and lazy river even though we didn’t adventure off into the pool area as hoped which enjoyed sight seeing, the island amusement area. Thank you 😊

10

Tim

Aug 28, 2025

·

Stayed 5 nights

Very clean well kept property, condos very roomy everything was great

10

Bret

Aug 17, 2025

·

Stayed 4 nights

Friendly staff, immaculate room and property. This is the first perfect score i have given any property i have stayed at. Every detail is covered and the cost, while not cheap, was a bargain for the level of the property.

10

Kathleen

Oct 5, 2025

·

Stayed 2 nights

Very clean and quiet.

8

Donna

Jun 21, 2024

·

Stayed 3 nights

The only issues was we had ants in the kitchen of our condo. They did not appear until day 2 but still there when we left. We did report and they did send someone up to spray. Otherwise, we live staying here.

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Rooms

Condo-style units are spacious with full kitchens, washer/dryers and balconies with river or golf views; some guests found beds or sofa beds uncomfortable, a few units felt dated, and minor in-room maintenance issues were reported.

Related guest reviews

10

Darlene

Aug 22, 2025

·

Stayed 4 nights

Loved everything about this place. Unit was at the end of the hall so we didnt hear anyone coming or going. Price was wonderful for all the amenities provided. Bed was comfy. Lazy river was nice. Would recommend to everyone. Resort is on a secondary street so it was quiet.

10

Sandy

Aug 9, 2025

·

Stayed 4 nights

Best place we have ever stayed.It was beautiful, and the room was exceptional!!! Very clean, up to date, and spacious.. staff was very friendly, and helpful. Lots of places to shop, and eat.

8

Jessie

Aug 10, 2024

·

Stayed 2 nights

The lazy river was amazing. The lighting at night was lacking to get down to the lazy river, but the lighting at the river was cool! The indoor pool being 24 hours was nice as well. Having a kitchenette was nice for cooking. The room was clean, the shower was excellent. The beds and pillows were HORRIBLE. The bed leaned to one side, and the other side caused horrible back pain over the course of two nights.

10

Giuliana

Aug 9, 2024

·

Stayed 7 nights

Very spacious and quiet 3 bedroom unit with a lovely view of the golf course.

10

Jennifer

Mar 24, 2025

·

Stayed 2 nights

For the most part, we loved our stay. However, the sofa bed was very uncomfortable.

10

Krystle

Jun 1, 2025

·

Stayed 2 nights

The room was amazing! I wasn’t expecting basically an apartment for the 300 something we spent for two nights. We stayed in a room that overlooked the parking lot but also the lazy river. The bedroom and bathroom had a view of the actual river. The bathroom was big and we loved the double shower. The room was equipped with a full kitchen with everything there. If we knew this we would have just purchased food to make instead of going out to eat. The pool was inside but we didn’t go in it. Walked into the building and it was overwhelmingly strong smell of chlorine. The only down side we seen was there was only two vending machines. One for drinks and one for candy and chips. We didn’t see any other food type things so we walked to the food city for water. If this place changes anything it would be to add vending machines to each building. We were only told the pool house had the only ones. But overall we enjoyed this place. The lazy river and the fire place was our top two favorites.

8

Shelli

Sep 26, 2025

·

Stayed 4 nights

The condo was spacious and beautifully decorated. The balcony overlooking the river was a wonderful place to sit and watch the geese and other wildlife. Staff were professional, efficient, and friendly. The only thing I would change is the extremely uncomfortable sofa- which was so hard it was like sitting on stone.

6

Julian

Jul 22, 2025

·

Stayed 1 night

Outside of the properties pretty decent inside the room super dated sucks Best part about to stay is bathroom other then that all sucks plus check out at 10am

10

Cody

Jul 20, 2025

·

Stayed 2 nights

Great spot! We (me,wife,daugter17) ended up here last minute because out VRBO in the mountains was a flop. Notable positives: WAY cheaper than the VRBO we cancelled, washer/dryer/dishwasher in the condo, separate bedroom from the living with pullout couch, very comfy pullout couch, clean, great AC, huge dual head shower, right in the middle of town, on-site lazy river was great (and clean!). Notable (very minor) negatives: washer/dryer were loud but they were in the bathroom and we shut the door, daughter had to come through the bedroom to the bathroom (en suite), we were on then end of building 4 next to the lazy river so it got a little loud with the kids playing but not enough to keep us awake (and it closes at 11pm). 10/10 would stay here again just ask for a room not next to the river.

10

Kirk and Amy

Oct 2, 2025

·

Stayed 2 nights

Spacious rooms, full kitchen, washer/ dryer, plenty of amenities. Received a bag of coupons for things around Pigeon Forge. Definitely will stay again!

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Service

Staff are often friendly, accommodating and quick with maintenance; however, some guests experienced strict 4 pm check-in/early checkout rules or unhelpful front-desk interactions.

Related guest reviews

8

Shirley

Sep 8, 2025

·

Stayed 2 nights

Check in was swift and friendly. We were greeted well and rooms were assigned. It was discouraging to know that there was no restaurant on site or even any coffee for the coffee maker. The king bed was harder than the floor. Not a very comfortable nights sleep.

8

Christy

Nov 17, 2024

·

Stayed 2 nights

Mary was not nice when checking on reservations. She should have contacted a manger but didn’t but that’s ok, we called back and spoke with others who contacted the manager and they did us right. Other than Mary, our stay was excellent! Great getaway for family and we all enjoyed it. I would have given a 5 star rating if I hadn’t had to deal with her. Thank you!

10

Kevin

Aug 17, 2025

·

Stayed 3 nights

Checkin/checkout very easy. Front staff very friendly. Location awesome. Amenities excellent. Will definitely stay here on other visits to Pigeon Forge. Have recommended to many friends.

10

Ebany

Aug 16, 2024

·

Stayed 1 night

We truly enjoyed our stay at Riverstone! The staff were extremely accommodating.

8

Christine

Jul 25, 2025

·

Stayed 4 nights

A little frustrating that they won't give you your room key until EXACTLY 4:00 when checking in. We arrived about 15 minutes before 4:00 and were instructed to come back in 15 minutes for a key. Other than that the room was comfortable. The river view was nice. The lazy river wasn't well maintained, but the kids were having a great time.

10

Brian

Aug 4, 2025

·

Stayed 4 nights

The resort itself was wonderful. We had two issues. The coffee pot was not working properly and they had a brand new one brought in less than an hour. Our water heater stopped working and within 10 minutes someone was there, diagnosed the problem as a blown fuse and it was fixed. We will be staying there again for sure! Our new favorite spot when going to Dollywood!

10

Amber

Apr 8, 2025

·

Stayed 3 nights

The front desk staff were so friendly! We had to unexpectedly leave a cabin in which we had purchased groceries for our stay. The staff at River Stone stored our groceries in a refrigerator until it was time for us to check in. We really appreciated that!

4

Danny

Aug 18, 2024

·

Stayed 1 night

The lady that checked us did not give us our door pass when she was giving us instructions for parking and getting their paperwork signed and initialed. We walked out and drove to the room only to look thru the handful of maps and and paperwork to realize we didn’t have the key. When we drove back to the office she was rude stating she had given it to us and we left it on her counter. Myself and my wife where both there checking in and the door pass card was never given to us. She was very rude and needs to take a remedial class on customer service

4

Natalie

Oct 1, 2025

·

Stayed 3 nights

The room was very clean. The grounds are nice from what I saw. However, I could hear the highway from room. I also had to leave 2 nights early for an emergency and received no support re: recouping expenses. Very little sympathy or understanding. I wouldn’t stay here again.

4

Tina

Apr 16, 2025

·

Stayed 2 nights

To start with room was not ready @4pm so I was given another room and switched then to another room. Tile was lose in the bathroom. Exhaust fan in bathroom sounded like it was going to fall apart and refrigerator never got pass luke warm even though I turned it down. Overall an awful stay. Have been coming here for about 10 years but will be choosing somewhere else next time.

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Location

Convenient to Dollywood and the Pigeon Forge strip yet set by a river and golf course, offering a quiet feel; a few guests noted traffic challenges or occasional road noise.

Related guest reviews

10

Delorris

Aug 27, 2024

·

Stayed 5 nights

Great location!

10

Sherry

May 4, 2025

·

Stayed 3 nights

Quiet, beautiful location No traffic noise but still so convenient and close to everything.

10

Katherine M

Aug 16, 2025

·

Stayed 2 nights

Amazing spa for adults and lazy river for the kids. Well maintained property in a great location. About 15 min to Sugarland Visitors Center in Great Smokey Mountains National Park and right off the main strip in Pigeon Forge and Dollywood next door!

10

Amitesh

Dec 27, 2024

·

Stayed 2 nights

Very nice Location.Near pigeon forge attractions.15 min from Gatlinburg.

10

Stewart

Aug 2, 2024

·

Stayed 3 nights

Easy check-in. Close parking. Close to Patriot Park for shuttle to Dollywood. Close to Dolly Parton Stampede. Close to many restaurants.

10

Eric

Aug 16, 2025

·

Stayed 3 nights

Great location and easy access to the room.

8

Curtis

Aug 20, 2025

·

Stayed 5 nights

The property was close to the highway but still in a convenient location. I will most certainly return to this resort again and would suggest it to others.

10

Archie

Jul 23, 2024

·

Stayed 3 nights

Beautiful property that is close to everything. The pool and lazy river are great! Our room was on the ground floor with a patio overlooking the golf course. It was excellent overall. No restaurant on the property, but many nearby, plus an excellent kitchen in the apartment.

10

Lawrence

Aug 10, 2025

·

Stayed 5 nights

It was a very nice resort. Close to everything but yet very quiet and relaxing after a long day of site seeing. Listening to the river from our balcony was a plus!

10

Tony

Nov 17, 2024

·

Stayed 3 nights

Difficult to enter property during busy traffic times but a very nice resort.

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AI-generated summary based on recent guest reviews

Dining

No on-site restaurant or breakfast, but kitchens make self-catering easy and dining options are nearby; several guests mentioned limited in-room coffee or filters.

Related guest reviews

8

Shirley

Sep 8, 2025

·

Stayed 2 nights

Check in was swift and friendly. We were greeted well and rooms were assigned. It was discouraging to know that there was no restaurant on site or even any coffee for the coffee maker. The king bed was harder than the floor. Not a very comfortable nights sleep.

8

Andrew

Aug 7, 2025

·

Stayed 3 nights

Nice rooms, nice pools, staff was kinda bland, nothing special, no food on site. Still, would recommend, location was awesome!

10

Jackie

Jun 9, 2025

·

Stayed 2 nights

Condo #424 was very clean and a great view of the river. I however did not know to bring coffee and any water you might need . It appears to be individually owned condos . I There is a regular coffee pot and a keurig single serve and coffee pot model. Great location and a great place to stay.

10

Krystle

Jun 1, 2025

·

Stayed 2 nights

The room was amazing! I wasn’t expecting basically an apartment for the 300 something we spent for two nights. We stayed in a room that overlooked the parking lot but also the lazy river. The bedroom and bathroom had a view of the actual river. The bathroom was big and we loved the double shower. The room was equipped with a full kitchen with everything there. If we knew this we would have just purchased food to make instead of going out to eat. The pool was inside but we didn’t go in it. Walked into the building and it was overwhelmingly strong smell of chlorine. The only down side we seen was there was only two vending machines. One for drinks and one for candy and chips. We didn’t see any other food type things so we walked to the food city for water. If this place changes anything it would be to add vending machines to each building. We were only told the pool house had the only ones. But overall we enjoyed this place. The lazy river and the fire place was our top two favorites.

10

Brie

Nov 3, 2024

·

Stayed 1 night

Absolutely lovely! Easy and fixable feedback... have just a few coffee filters available for guests. I put those in the same category as toilette paper and paper towels.

10

Douglas

Mar 13, 2025

·

Stayed 4 nights

This resort is amazing! The rooms are fantastic, clean, and roomy. The beds were so comfortable! We loved the amenities! If I had to fuss about anything, I wish they’d at least bring in clean towels every day or 2 during your stay rather than having to go to the office for them, and I wish they provided coffee filters at least. Having a full kitchen with coffee pot was great, but who wants to buy a thousand coffee filters for a 3 or 4 day stay? And salt and pepper, we loved having the option to cook something rather than eating out every meal, but again, buying a whole salt and pepper and shaker was unnecessary. Small things to gripe about though considering everything else about our stay was absolutely top notch! We’ll certainly be back! (Will just remember to pack a few coffee filters and seasonings! lol!)

10

Brandy

Aug 10, 2025

·

Stayed 5 nights

The bed was a little hard for my personal liking. There were plenty of food options to choose from.in the area or you could cook your own food depending on your room setup. Lots of area activites for all ages and shopping.

10

Archie

Jul 23, 2024

·

Stayed 3 nights

Beautiful property that is close to everything. The pool and lazy river are great! Our room was on the ground floor with a patio overlooking the golf course. It was excellent overall. No restaurant on the property, but many nearby, plus an excellent kitchen in the apartment.

8

Melissa

Jul 24, 2024

·

Stayed 1 night

What could benefit is providing a breakfast with the stay.

10

James

Sep 20, 2025

·

Stayed 3 nights

The old lady and I had never been to Dollywood, so we decided to visit it. Stay her at RiverStone and it was good. A little pricey compared to other hotels that are just as nice and offer a free breakfast.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $192	2 $192	3 $183	4 $192	5 $273	6 $324	7 $326
8 $223	9 $223	10 $223	11 $275	12 $275	13 $324	14 $344
15 $245	16 $243	17 $243	18 $245	19 $243	20 $344	21 $346
22 $273	23 $275	24 $326	25 $424	26 $427	27 $461	28 $324
29 $324	30 $324

RiverStone Condo Resort & Spa

Prices for RiverStone Condo Resort & Spa

Monthly average prices

About this property

Location

Room options

Signature 3 Bedroom 3 Kings

Signature 3 Bedroom Riverview 3 Kings

Signature 3 Bedroom 2 Kings + 2 Twins

Signature 4 Bedroom 3 Kings + 2 Twins

Penthouse 2 Bedroom Riverview One King + Two Queens

3 Bedroom Cabin

Penthouse 3 Bedroom Riverview 3 Kings

Signature 2 Bedroom 1 King + 2 Twins

Signature 4 Bedroom 4 Kings

Signature 2 Bedroom Riverview 1 King + 2 Queens

Signature 1 Bedroom Riverview 1 King

Signature 1 Bedroom 1 King

2 Bedroom Cabin

Signature 2 Bedroom 2 Kings

Guest reviews of RiverStone Condo Resort & Spa

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about RiverStone Condo Resort & Spa

Considering this hotel for your Pigeon Forge trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $192	30	31 $184