Urban Reforma Mexico City by Lumina

Highly recommend this stay. Great location and the apartment was exactly as described. Clean and roomy!

Wonderful thank you so much

We had a wonderful stay and would definitely come back! The hotel was extremely clean, safe, and in an excellent location. We always felt comfortable walking around the area. A special thank you to the female security guards and the housekeeping staff—they were incredibly kind, professional, and hardworking. They truly made us feel welcome. The only confusing part was the communication before arrival. Even after sending our reservation number, we were repeatedly asked for the same information, such as our name and which location we had booked. It became frustrating because we started wondering if our reservation was actually confirmed and whether we would have a place to stay when we arrived. Better communication during the booking process would make the experience even better. Overall, we had an excellent experience and highly recommend this hotel for its cleanliness, security, friendly staff, and great location.

Overall, we had a good experience and would consider staying here again. PROS: - Centrally located between Polanco, Condesa, Roma, Chapultepec and Centro Histórico. - 2 bed / 2 bad is great for families. - Free laundry, although outside the unit in a common area and one of the dryers wasn’t working. - Great cafe spot around the corner that also has pastries and breakfast/lunch items. CONS: - It can take up to 10 mins for water to get warm. - Our unit is on the first floor at street level and the shades are very transparent so there is limited privacy in the common areas and I’m one or the bedroom (not as much in the bedroom, but something to be mindful of). - Iron stained clothing as it has burn marks on it. - Lighting isn’t great. In the living room, it’s directly above you while sitting on the couch which can be bothersome. In the bathroom, it’s not ideal for getting ready. Something important to note is that there are about 10 steps you must go down/up before getting to the lobby to access the elevator. Not sure if there is another way to get to the lobby area if you have mobility issues.

5 stars. I'm already planning my return. I've stayed in a lot of places. This one broke my brain a little. Two bedrooms, which means everyone actually got a good night's sleep. No paper-thin walls, no street noise bleeding through at 2am. Just... quiet. Real quiet. The space itself is generous. Not "oh the photos were generous" generous. Actually spacious. You can breathe here. Set your bags down, spread out, and feel like a person again. Location? Walk to everything. We never once felt like we needed to figure out transportation. Coffee, dinner, shopping, the thing you forgot... all within reach their toiletries are actually very good quality too! Safe neighborhood. Clean building. Beautiful interiors that don't feel staged. The kind of place where the design actually considered the people staying in it. We booked for 4 nights and wished we'd booked seven. 6. If you're deciding between this and anything else... stop deciding. Book it.