Name: Best Western Plus Killeen - Fort Hood Hotel & Suites
Address: 2709 Cunningham Rd, Killeen, Texas, United States of America, Killeen, Texas, US
Price range: US$82–US$111 per night
Rating: 8.35

What guests think

Across many reviews of Best Western Plus Killeen - Fort Cavazos Hotel & Suites, travellers highlight spacious rooms, comfortable beds, and a convenient, restaurant-filled location, as well as generally friendly staff who help make short stays straightforward.

However, breakfast feedback is mixed, with frequent reports of limited options, items running out, or equipment out of order. Facility and maintenance issues come up, including closed or dirty pools, elevator and gym problems, weak shower pressure, and occasional AC or TV faults. Cleanliness and noise can be inconsistent, with some rooms spotless while others had odors, mold, stained linens, or pests, and a few note thin walls. Expect a convenient stay with good space and service but variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is inconsistent: multiple reviews mention the pool being closed, tiny, or dirty/green, elevator issues, and gym equipment under repair, while a few guests liked the gym.

Related guest reviews

8

Christina

13 Apr 2025

·

Stayed 1 night

Very clean and cozy and friendly staff. Love the gym, had a little of everything to meet your workouts! I wasnt a bi

4

Wanda

26 Mar 2025

·

Stayed 2 nights

Pool closed, breakfast was disgusting and the they don’t have extra pillows. There isn’t extra pillows for the pull out couch so we had to go buy some. Worst Best Western I have ever stayed at.

6

Frank

31 Mar 2025

·

Stayed 8 nights

Coffee machine, tv and pool all not working properly

10

Pamela

9 Jul 2025

·

Stayed 1 night

Our stay was absolutely amazing. From super friendly staff to excellent customer service. Not only was our rooms extremely clean but the whole hotel was very clean including the pool!!

8

Courtney

2 Jun 2025

·

Stayed 2 nights

Pool was tiny

2

Genaro

7 Oct 2023

·

Stayed 7 nights

Dirty, AC is noisy, roaches, treadmill doesn’t work, weights are missing, under construction.

6

ELIZABETH

6 Jul 2025

·

Stayed 1 night

Elevators didnt work and they were so hot. The room was very dusty and carpet not clean. There was no water in the bathroom sink which i notified the front desk and didnt do anything. Breakfast was gross and was very little to nothing on options. Did not exceed my expectations

6

Stephen

8 Jul 2024

·

Stayed 1 night

The pool was down when I went.

6

Julie

31 Jan 2025

·

Stayed 3 nights

One working elevator was quite inconvenient , high daily rate for a dog under 10 lbs . We had to walk down stairs which were unsafe and under construction to take the dog outside. They did however have a container and bags to dispose of pet waste.

2

Shea

7 Jul 2024

·

Stayed 3 nights

I had intended to stay at this hotel over Fourth of July because I was visiting a military friend and we booked it with the knowledge there was a pool we would be able to use. Unfortunately their pool was out of service which we discovered at the time of check in and the staff refused to refund any portion of our stay. We moved to another hotel. I would not recommend this property to anyone looking to stay in the area.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness varies: many guests found rooms and common areas clean, but several reported odors (smoke or musty), stained or dirty linens, mold or mildew in showers, occasional pests, and dirty carpets or elevators.

Related guest reviews

10

Ana

19 Nov 2025

·

Stayed 1 night

Clean room

4

Ivory

23 May 2024

·

Stayed 1 night

Room was not cleaned when we arrived. After being assigned another room it had dead bugs.

2

Christina

9 Jun 2025

·

Stayed 1 night

Our sheets were stained and there was a rusted screw in the shower. We switched rooms and the sheets on that bed had yellow stains on them. The shower also had water, residue and mildew.

10

Sara

22 May 2025

·

Stayed 1 night

Hotel was clean and excellent.

4

Logan

3 Jun 2024

·

Stayed 1 night

Hotel was nasty. Elevator was filthy. Stains all over the carpet in my room.

10

Sterling

22 Aug 2025

·

Stayed 1 night

Had a great stay and very clean

10

Tammy

19 Oct 2025

·

Stayed 1 night

Room was clean and front desk was friendly. Only stayed one night as we were just passing thru.

10

Ana

12 Nov 2025

·

Stayed 1 night

Very nice and clean.

4

Jaycee

26 Apr 2024

·

Stayed 1 night

Our room was pretty gross for the price we paid. It was like they slapped new sheets on and left the old bedding on. No vacuuming, no wiping surfaces, crap smeared on the walls of the bathroom (not even exaggerating). Didn't smell or look clean when we walked in the room. We asked if it was possible to move to another room but they just gave us new bedding. The room "looked" nice online but in person it was pretty decieving. Whoever they pay to clean their hotel is not even doing the bare minimum.

6

ELIZABETH

6 Jul 2025

·

Stayed 1 night

Elevators didnt work and they were so hot. The room was very dusty and carpet not clean. There was no water in the bathroom sink which i notified the front desk and didnt do anything. Breakfast was gross and was very little to nothing on options. Did not exceed my expectations

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Rooms

Rooms are generally spacious and comfortable with good beds, but some guests faced maintenance issues such as AC leaks or failures, weak shower pressure, and broken TVs, plus occasional noise from thin walls or upstairs activity; Wi‑Fi reliability was mixed for a few.

Related guest reviews

8

Asya

18 Aug 2024

·

Stayed 1 night

Everything was great from the helpful front desk staff to the room itself. The only problem I had was the WiFi as when I connected it didn’t work.

10

Wayne

13 Jul 2025

·

Stayed 4 nights

I really looked forward to going to our room at Best Western each evening because the beds and pillows are comfortable and the room is pleasant. I loved the large room which felt like a suite.

6

Amanda

24 Sept 2025

·

Stayed 2 nights

Had to call the hotel to get someone to come out to help me at the front desk so i could check in. The air conditioning system in room #301 was leaking water all over carpet. We told the front desk and they moved our room to #303, the breakfast was good. Bed was comfy. We needed bedding for pull out couch and more towels they only provided 2 towels

8

Nathan

25 Jan 2024

·

Stayed 3 nights

Overall the property is very great but the only thing I didn’t like was the WiFi the WiFi signal was below par. Everything else was great staff were really polite and respectful

10

Sharonda

3 May 2025

·

Stayed 1 night

Beautiful spacious room . A regular room felt like a suite . Love it here .

6

Stacey

21 Oct 2024

·

Stayed 1 night

When I checked in on 10-19-24 around 9 p.m. the man at the front desk did not even say hello. He did say, "Name?". I said my name and he then said there is no reservation under that name. So, I spelled it. Then he said, okay I see it. No soft skills exhibited on arrival. No welcome in, no hello. I like the wood look on the floors in the rooms. However, upstairs guests were very loud stomping around past midnight, so not such a great rest. Not soundproof by any means. I did ask for the top floor, quietest area and I was given the 2nd floor, so I didn't get a good night's rest. Breakfast - They had a yogurt station, but no fresh fruit except whole green apples. Fresh berries would have been a nice addition to something healthy on the menu.

10

Jessica

9 Jun 2025

·

Stayed 1 night

Nice large room, easy check-in service.

10

Wanette

24 Aug 2025

·

Stayed 1 night

Omg the bed was so comfortable I slept so good!!!

4

Amy

27 Jan 2025

·

Stayed 1 night

If you like sleeping with an air conditioning that sounds like an explosion when kicking off, hearing your neighbors stomp around all night long-then this is the place for you! Paperthin Walls-got a room right in front of elevators-so heard talking all night…

8

Erica

26 Mar 2025

·

Stayed 1 night

There was no water pressure in the shower and the hot water was turned off. Staff was super nice though

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Service

Staff are frequently described as friendly and helpful with smooth check‑ins, though some reviews report slow or rude front‑desk interactions and occasional billing or refund issues.

Related guest reviews

6

Mary

25 Feb 2024

·

Stayed 1 night

The checkin reception guy was rude and acted like we were putting him out by asking if there was a room available. At first he said there wasn’t one but I knew there was because I had checked Expedia first. He said- oh, we like to keep a spare room in case of emergencies. Then he made me book it on Expedia instead of with him. But- the hotel has very nice rooms and is new so we overlooked this turd.

2

Federico

11 Dec 2024

·

Stayed 5 nights

I had to check out of property before checkout date. I talked to hotel and was assured if expedia sent an email that they would refund 2 night's. Expedia then told me the hotel told them they wouldn't refund the nights.

10

Tyrone

5 Aug 2024

·

Stayed 2 nights

The staff was great and attended to all our needs. The check-in lady was awesome.

6

Stacey

21 Oct 2024

·

Stayed 1 night

When I checked in on 10-19-24 around 9 p.m. the man at the front desk did not even say hello. He did say, "Name?". I said my name and he then said there is no reservation under that name. So, I spelled it. Then he said, okay I see it. No soft skills exhibited on arrival. No welcome in, no hello. I like the wood look on the floors in the rooms. However, upstairs guests were very loud stomping around past midnight, so not such a great rest. Not soundproof by any means. I did ask for the top floor, quietest area and I was given the 2nd floor, so I didn't get a good night's rest. Breakfast - They had a yogurt station, but no fresh fruit except whole green apples. Fresh berries would have been a nice addition to something healthy on the menu.

10

Dorneitha

5 Aug 2025

·

Stayed 5 nights

Nice quiet, clean and friendly staff, not to mention the delicious breakfast was very nice and inviting! We will definitely revisit again!!!

10

Tiffine

15 Aug 2024

·

Stayed 3 nights

Clean, staff very respectful, helpful & kind.

10

Marianne

27 Dec 2024

·

Stayed 1 night

Staff was extremely welcoming at night and very accommodating. Breakfast staff seemed like she would rather be anywhere else. Aside from that, the stay was perfect!

10

Serenity

27 Apr 2025

·

Stayed 4 nights

The staff and management were fantastic, friendly and very helpful

10

Angel

8 Sept 2025

·

Stayed 2 nights

My mother passed away Wednesday of last week and lady at the front desk was fantastic. The was room was nice and clean and bed was very comfortable. Thank you

6

richard

8 Jul 2024

·

Stayed 4 nights

On day one of four I was ready to give this hotel fove stars but things happened i did not like. The guy working the front desk seemed more annoyed because I interrupted his phone time when I was asking about the smell of cigarette smoke in my room and complaining about not having my room clean, trash taken, or clean towels after two nights going into a third. I spoke with two of the house keeping employees, requesting our room get aervice but neigher understood English. We tried a translator app and i wrote down my room number and it was understood that it would get cleaned but it was not. For the last few days the hallway had the oder of Marijuana. Saturday they had a lot of banging going from people workinh somethiing no one told us about nor visible signs informing guest of renovations. Very early Sunday morning near the entrance people were talking very loud for about a couple of hours. The hotel commom areas were clean and our room on day was very clean. I would love to tip the person who prepared breakfast July 3 through the 7th to leave jer a tip. The food was good and the eating area was very clean.

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Location

Location is convenient for Fort Cavazos and close to restaurants, shopping, and highways; several guests also note the area is generally quiet.

Related guest reviews

8

Rachel

7 Sept 2024

·

Stayed 1 night

The location is very convenient and close to restaurants and central to all main roads. The staff were friendly and breakfast was filling. Coffee in the lobby was much appreciated!

8

Jessica

15 Jul 2025

·

Stayed 3 nights

It was convenient

10

Beulah

6 Mar 2025

·

Stayed 1 night

friendly helpful staff. room clean. bed very comfortable. plenty of parking. walkable restaurants. shopping (2minute drive)

10

John

27 Mar 2025

·

Stayed 4 nights

Staff was friendly, great location. I would stay here again.

8

ShawntaLeesa

21 Jun 2025

·

Stayed 1 night

Very clean and friendly staff. Good location. Restaurants all around and a grocery store (Aldi’s) near by. Love that their ice machine actually worked. Has a cute pool. Easy parking and access to the expressway. Definitely recommend for short term stay.

8

Rachel

21 Sept 2024

·

Stayed 3 nights

Staff was very friendly. Room was quiet. Location is very convenient...near restaurants and highway exit

10

Alexander

28 Mar 2025

·

Stayed 1 night

Convenient location and pretty clean with good amenities

10

Jose

24 Jun 2024

·

Stayed 2 nights

Great location all amenities close by.

8

Sherika

18 Dec 2024

·

Stayed 1 night

Quiet area.

8

Douangmala M

9 Mar 2025

·

Stayed 1 night

Room was clean and spacious. Lots of restaurants nearby and shopping areas are close by.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: many found limited variety or items and equipment out of stock, while others enjoyed the hot breakfast when available.

Related guest reviews

10

Sherelle

29 Feb 2024

·

Stayed 1 night

Hotel was very clean and comfortable. Its is located near lots of restaurants and places to shop Plus it's easy on and off the highway. Most of the staff was very friendly and helpful. The continental breakfast was amazing, the menu has something for everyone unlike most places that only serve cereal, fruit and milk. This one of the best hotels we've stayed at. We will definitely recommend it to our family and friends when they are in the area.

4

Wanda

26 Mar 2025

·

Stayed 2 nights

Pool closed, breakfast was disgusting and the they don’t have extra pillows. There isn’t extra pillows for the pull out couch so we had to go buy some. Worst Best Western I have ever stayed at.

6

VIOPAPA

13 Feb 2025

·

Stayed 2 nights

The shower is dated. The runner for the sliding door was not pleasant to see, what looked like rust or maybe dirt, with mold in the corners of the shower. A pubic hair was on the frame of the shower and another inside the shower. So, I wasn't sure if the rest of the room was clean or camouflaged with the dark carpet and furniture. Also, options for breakfast were limited. The pancake and another machine were broken. There was an empty container on the counter that had labels for muffins, bagels and something else, I don't remember. Another guest was vocal with the same complaint to whom I think was the manager, who commented apologetically that the supplies truck had not arrived. We did, however, enjoy the coffee machine.

10

Leslie

29 Mar 2024

·

Stayed 1 night

Good breakfast

6

TONYA

11 Aug 2025

·

Stayed 4 nights

Poor Continental Breakfast meat only 1 available and meat of choice not eaten by most

6

Stefan

1 Apr 2025

·

Stayed 1 night

Breakfast was a little disappointing with “out of order” machines, no milk for cereal, juice machine out of juice , very small variety of options for food. Waffle maker out order, coffee maker / auto dispenser over flowed cups they have. Overall not a bad stay for rest of hotel. It was clean and quiet

8

Kelsey

20 May 2025

·

Stayed 1 night

Clean rooms, responsive staff. Breakfast definitely lacked variety. Ran out of multiple items by 8 am and did not replenish

10

Dorneitha

5 Aug 2025

·

Stayed 5 nights

Nice quiet, clean and friendly staff, not to mention the delicious breakfast was very nice and inviting! We will definitely revisit again!!!

10

Daisy

11 Dec 2022

·

Stayed 1 night

This has been the best hotel experience post COVID. Everything was great from the room, to the staff and the hot breakfast was amazing!!

6

ELIZABETH

6 Jul 2025

·

Stayed 1 night

Elevators didnt work and they were so hot. The room was very dusty and carpet not clean. There was no water in the bathroom sink which i notified the front desk and didnt do anything. Breakfast was gross and was very little to nothing on options. Did not exceed my expectations

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$87
February	US$94
March	US$102
April	US$102
May	US$112
June	US$103
July	US$91
August	US$88
September	US$95
October	US$91
November	US$88
December	US$86

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $86	17 $82	18 $93	19 $85
20 $85	21 $93	22 $93	23 $93	24 $85	25 $93	26 $94
27 $85	28 $86	29 $94	30 $94

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $96	3 $94
4 $86	5 $102	6 $102	7 $102	8 $102	9 $94	10 $94
11 $88	12 $98	13 $102	14 $102	15 $94	16 $106	17 $106
18 $96	19 $98	20 $104	21 $100	22 $98	23 $111	24 $108
25 $98	26 $98	27 $107	28 $106	29 $99	30 $111	31 $110

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Standard Room, 1 King Bed, Accessible (Walk-In Shower;With Sofabed)

Standard Room, 2 Queen Beds, Accessible (Walk-In Shower;With Sofabed)

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Killeen - Fort Hood Hotel & Suites

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Prices for upcoming dates