Name: SureStay Hotel by Best Western North Myrtle Beach
Address: 1591 Highway 17 N, Myrtle Beach, South Carolina, United States of America, Myrtle Beach, South Carolina, US
Price range: US$62–US$114 per night
Rating: 7.43

What guests think

At SureStay Hotel by Best Western North Myrtle Beach, guests describe a basic, budget-minded stay with friendly staff, convenient parking, and a handy location near shopping and the beach, alongside mixed cleanliness and maintenance experiences.

Rooms are small and motel-style with outside entrances and no elevator; some are newly refreshed, but others feel dated or noisy. Facilities include an indoor pool and hot tub, though guests repeatedly report temperature issues and frequent hot tub closures. Breakfast is minimal with limited variety, and TV or billing/deposit frustrations appear in several reviews. Expect a simple, no-frills stay suited to short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool present, but temperature often too cold or, at times, overly warm; the hot tub is frequently out of order. Parking is convenient outside rooms but can be limited; property has outside-entry rooms and no elevator, and a gym is not available despite mentions online.

Related guest reviews

6

Chris

3 Jul 2023

·

Stayed 2 nights

The staff at check-in and check-out were fabulous! Very courteous and friendly. The hotel is small and parking is very limited. But, it served its purpose and the stay was pleasant.

4

Jane

20 Mar 2025

·

Stayed 4 nights

Menu did not work on TV, could only press the channel #'s, local channels did not work. Hot tub did not work on. Poll water temperature was only 64 degrees. New bathroom was very nice, but there were so many wall anchors painted over. It looked terrible. The faucet in the shower my reds to be replaced. There were 2 more wall anchors where the shower rod was connected to the wall. Will never stay there again.

6

Rose

1 Jan 2023

·

When i reserved my room i didn't know that the pool and hot tub wouldnt be open. I didn't find out until i arrived and was told it was stated on the website abd it clearly wasnt. Then i ask about the gym and was told they have no gym and it clearly shows one on their website. Now to the breakfast it wasn't the best and the fridge in my room buzzed just about the entire 1st night. This by far was my worst stay ever but atleast the bed were comfortable and Expedia did try and make things rt and i appreciated that.

10

Marianne

12 Apr 2025

·

Stayed 4 nights

Staff was friendly and very accommodating. Couldn’t regulate the pool and hot tub temperatures but our granddaughter didn’t mind she swam everyday!

6

Joan

25 Jul 2025

·

Stayed 5 nights

Convenient parking space in front of room door. Free, but limited menu breakfast. Indoor pool, nice, clean, smaller than photo online. Hot tub had an "Out of Order" sign that appeared to have been hanging a while. Furniture in room not maintained. Microwave turntable blade broken, wheel missing. Housekeeper on day before I was to checkout did a very thorough cleaning of the room and even waxed the bathroom floor.

6

Rebecca

23 Mar 2025

·

Stayed 1 night

Indoor pool was freezing and hot tub closed. Staff was kind but not very welcoming or helpful when asked questions. Overall, not terrible

10

Traci

1 Jan 2024

·

Stayed 4 nights

Choose this hotel for indoor pool and hot tub because grandchildren love to bounce between the two Hot tub was out of order which wasn’t really an issue as their indoor pool was so nice and warm the kids didn’t even miss the other

4

Tammy

22 Jul 2024

·

Stayed 1 night

The room smelled musty. The sheets were dirty. The shampoo was super small had to ask for more. Pool was cloudy and the hot tub was closed. And the exercise room was non existent

6

Mary Jo

18 Aug 2025

·

Stayed 1 night

It’s an average “motel”. Outside entrance, two floors no elevator. Convenient parking right outside your room. Staff friendly and efficient.

8

Dessi

22 Apr 2024

·

Stayed 1 night

Very nice place! A bit dated but had the best pool I’ve been in a while. Nothing fancy but nice and hot on a cold evening. The staff were very nice and friendly. The room we booked had a noisy AC unit but the lovely man at the front desk gave us a new room right away. Will definitely go back and the price we paid was amazing.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many note clean rooms and tidy common areas, while others report musty odors, stained or damp linens, pests, and occasional dirty pool or bathroom details. Housekeeping quality varies from thorough and friendly to missed cleanings.

Related guest reviews

10

Kara

27 May 2025

·

Stayed 2 nights

The rooms were clean and really big for the price! The only thing I wish they had was a hair dryer. The staff was so kind and accommodating and we plan to stay here again in the future

4

cray

23 Jun 2025

·

Stayed 3 nights

The sheets was wet. They have roaches. The inside of the dresser was dirty. The comforter was wet.The breakfast was terrible.No eggs. People parking in front of our room.

4

Tammy

22 Jul 2024

·

Stayed 1 night

The room smelled musty. The sheets were dirty. The shampoo was super small had to ask for more. Pool was cloudy and the hot tub was closed. And the exercise room was non existent

2

Demaris

1 Nov 2024

·

Stayed 2 nights

Had hair in tub

2

HELEN

22 Jun 2025

·

Stayed 1 night

The property was dirty, the tv and cable was terrible, and the pool was dirty, and the steps were dirty.

8

Danielle

11 Aug 2024

·

Stayed 1 night

The room was very clean. Only disappointment was the hot tub was broken, very pleased with our stay. Friendly staff.

6

Anna

18 Oct 2024

·

Stayed 2 nights

Friendly staff and decent breakfast. However, the room looked like it had never been dusted and also had a faint mildew smell.

8

Jamicia

25 Feb 2025

·

Stayed 2 nights

My stay was wonderful. The staff was super friendly as usual. The room was clean, and the bed was very comfortable.

10

Taylor

18 Aug 2024

·

Stayed 2 nights

Very clean. Friendly. Great stay, quiet.

4

Amelia

18 Aug 2024

·

Stayed 1 night

The rooms smelled of mist and mildew, the room felt damp, and our bed sheets had stains on them. It was tolerable for one night, but definitely uncomfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are small, basic, and motel-style with outside entrances and some dated finishes; several mention awkward bathroom doors, noisy AC, thin walls, and high beds. A few upgrades or refreshed decor are noted, but issues like TV problems and maintenance quirks persist.

Related guest reviews

4

Jane

20 Mar 2025

·

Stayed 4 nights

Menu did not work on TV, could only press the channel #'s, local channels did not work. Hot tub did not work on. Poll water temperature was only 64 degrees. New bathroom was very nice, but there were so many wall anchors painted over. It looked terrible. The faucet in the shower my reds to be replaced. There were 2 more wall anchors where the shower rod was connected to the wall. Will never stay there again.

6

Kopczynski

28 Apr 2025

·

Stayed 2 nights

Pictures of pool are not what the pool area looks like. Front desk clerk was not knowledgeable about how Hotels.com works with billing. Check in was a process with this one clerk was complicated. First clerk was accommodating and gave me a downstairs room since there isn't an elevator. Room was small not much space for walking between dressers and beds. Bathroom door opened towards sink. So you couldnt get out of bathroom when someone was at the sink. Bed was a little high off the floor. It was a climb for me since I am 5'3.

4

Mary

19 Apr 2023

·

Stayed 4 nights

It was nothing like the picture. Room dark and damp. TV did not work correctly and safe did not work. Complained but never did anything about it. Also had to ask for shampoo and towels. Was not worth the price.

8

Kopczynski

25 Apr 2025

·

Stayed 2 nights

Room was smaller than average. Bathroom door opened towards the sink, which is outisde the bathroom. So you had to make sure nobody was at the sink when you exit the bathroom so not to hit them. Bed was high off the ground making it a climb if you're not taller than 5'3. Front desk staff asked me if I wanted first floor room and I did since there wasnt an elevator.

6

Dale

12 Jul 2023

·

Stayed 3 nights

Was cheap, but the properrty is old and run down!!

6

Mary Jo

18 Aug 2025

·

Stayed 1 night

It’s an average “motel”. Outside entrance, two floors no elevator. Convenient parking right outside your room. Staff friendly and efficient.

6

Jeffrey

11 May 2023

·

Stayed 2 nights

Room needed work. Drywall finishing not complete. Shower curtain bar not secured, curtain would migrate toward middle allowing water to splash on b/r floor. Need adult cereal choice for breakfast. Not fruit loops and sugar corn flakes. Biscuits and gravy nice touch.

4

Rose

4 Oct 2023

·

Stayed 1 night

The furniture in the room had chunks of wood out of them. The bathroom was half painted and rust on the walls. Where the toilet paper holder was was a mess. Would never stay there again.

6

Roy

1 Jul 2023

·

Stayed 7 nights

TV System suck. Room was efficient.

8

Joseph

9 Jan 2025

·

Stayed 4 nights

the visit was good. the heating and ac unit was very loud. the room was very clean. the walls between each room was thin. the hotel was maybe 30 percent full but had a room right next door and was not too quiet.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, helpful, and accommodating, with quick check-in and support during issues. However, guests also cite inconsistent communication, deposit/refund confusion, and occasional rudeness from specific employees or management.

Related guest reviews

4

Maximo

29 Apr 2024

·

Stayed 3 nights

We chose this property due to amenities advertised such as a heated pool. When we checked in we were told the hot tub was broken and then discovered that the pool heater was not turned on. The owner told us that “It was Spring and the heater was turned off”. The heated pool should not be advertised if it is not available. The owner was not customer service oriented and made no attempt to apologize or consider turning the heater on. He should not be representing Best Western brand or Orbitz.

10

Robert

7 Jul 2023

·

Front desk was extremely friendly and very helpful.

10

jhaves

15 Feb 2025

·

Stayed 2 nights

Everything was really close by and the night clerk was extremely helpful and he made everything very for us during our stay.

4

Alonzo

9 Jun 2025

·

Stayed 2 nights

Over the past 2 yrs we've stayed here several times and there were no issues. This time wss different. The main issue was I was charged a deposit. This has never happened. If it is policy to charge a deposit then it should be done all the time. Not just when a new person is there. In addition to the deposit $299.04 was held on my card. So that was a total of $399.04 that was held on my card all for a $199.99 stay. And the staff at the desk couldn't explain anything other than saying thats not what I'll be charged. I was told the funds would be returned to my card when i checked out and there would be no holding period and that was not true. And this came from the manager. What was meant to be a nice little birthday getaway turned sour quickly. Had someone simply said , " We mad

10

Jennifer

31 Aug 2024

·

Stayed 3 nights

Checking in was a breeze, front desk clerk Tiffany was amazing. She was very helpful and she was very thoughtful, respecting the fact i was traveling with children, she put us in a room that would allow my children to be a little free. There was a huge selection for breakfast including hot items. The room and the sheets were cleaned and well stocked. All in all, great stay and we will definitely be back.

2

Lisa

27 Jun 2024

·

Stayed 1 night

The deposit that was to be credited upon checkout was charged as a hard charge to my account and the associate said it was the bank’s doing even though it no longer showed as pending

4

Gregroy

5 Nov 2023

·

Stayed 2 nights

When we arrived no one was in the office. It took about 5 minutes for them to come. The clerk looked like she just woke up and was not nice. Do not let the pictures decive you, like I did. About 9am the started banging right over our room on a Saturday. The clerk at the front desk said, well this is the time we renovate. On a Saturday at 9am? We were supposed to stay two days but canceled second night.

4

Jeanine

7 Apr 2024

·

Stayed 1 night

Upon checking in, the attendant asked where we were from and stated that she remembered hearing how much our county spends on “illegal aliens”. Then she made a derogatory statement. We were disgusted. The only reason we didn’t walk out was because it was late and we had our children with us. Imagine going to the beach for a happy vacation with your kids in tow and hearing hate speech and political rhetoric . What a horrible way to greet people. Epic fail! NEVER again.

8

Jamicia

25 Feb 2025

·

Stayed 2 nights

My stay was wonderful. The staff was super friendly as usual. The room was clean, and the bed was very comfortable.

10

Deborah

5 Jul 2024

·

Stayed 1 night

This was by far a great experience. Tiffany was excellent!!!!! I will definitely be staying here in the future

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Generally praised for being close to the beach, restaurants, shopping, and highway access; many felt safe. Convenient for quick stays and local attractions.

Related guest reviews

10

Gregg

1 Jul 2025

·

Stayed 3 nights

Close to the beach

10

Cynthia

6 Nov 2023

·

Stayed 2 nights

Arrived for a funeral in Longs. SC. It wasn’t far from the church. The room was clean and the bed was comfortable. Continental breakfast was sufficient and the staff was pleasant. I would stay there again. There’s plenty of eateries nearby. I felt safe. The furnishings could be updated but overall it was a nice place to stay.

8

Keith

25 Mar 2024

·

Stayed 2 nights

Location concisions to restaurants and live music.

8

lynn

18 Mar 2025

·

Stayed 2 nights

Right avross fom shopping area. Easy access to highway

10

Daniel

18 Jun 2023

·

Stayed 3 nights

Great location, only 4 minutes from the beach. Close to shop's and restaurant's.

8

Jamicia

28 Oct 2023

·

Stayed 2 nights

Hotel was very clean and the location was great. Lots to do and several restaurants to chose from. Cleaning lady was very sweet and when asked for extra towels she got them immediately.

8

Damian

20 Jul 2024

·

Stayed 1 night

Good location

10

Patrick

7 Jul 2025

·

Stayed 2 nights

Clean, convenient, great location.

8

Harvey

21 Mar 2025

·

Stayed 1 night

Location is wonderful.

8

John

31 Jul 2023

·

Stayed 1 night

Nothing fancy. Just a fairly clean, close property to many attractions. Nice staff and decent bed.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is basic with limited variety and a small dining area; some found it adequate while many were disappointed. Coffee availability is appreciated, but hot options like eggs are often missing.

Related guest reviews

6

Ashley

20 Feb 2025

·

Stayed 2 nights

Would not stay here again. We left a day early and went elsewhere. Staff was friendly and nice and that’s all that it had going for us. Complementary breakfast was not good.

10

Cynthia

6 Nov 2023

·

Stayed 2 nights

Arrived for a funeral in Longs. SC. It wasn’t far from the church. The room was clean and the bed was comfortable. Continental breakfast was sufficient and the staff was pleasant. I would stay there again. There’s plenty of eateries nearby. I felt safe. The furnishings could be updated but overall it was a nice place to stay.

8

James

12 Apr 2025

·

Stayed 1 night

I liked proximity to restaurants, staff respect and friendliness. Breakfast was adequate, but not as good as others.

10

Jennifer

31 Aug 2024

·

Stayed 3 nights

Checking in was a breeze, front desk clerk Tiffany was amazing. She was very helpful and she was very thoughtful, respecting the fact i was traveling with children, she put us in a room that would allow my children to be a little free. There was a huge selection for breakfast including hot items. The room and the sheets were cleaned and well stocked. All in all, great stay and we will definitely be back.

10

Debra

8 May 2023

·

Stayed 6 nights

The beds were very comfortable. The complimentary breakfast was nice every morning. Coffee was available 24 hrs. The pool and jacuzzi were very clean and nice. The maid service was excellent. Location perfect and close to many stores and good restaurants.

8

William

8 Aug 2023

·

Stayed 1 night

Deposit. Paying $220 for basically a refurbished motel room, and the place needs a $100 deposit. The breakfast was a waste of time. The room was clean and decent, but for $220 for one night IT SHOULD BE CLEAN AND DECENT.

8

Chris

27 Jun 2025

·

Stayed 1 night

Nice hotel - great for a quick overnight business trip Very little breakfast offerings though

6

Lora

28 Jan 2023

·

Stayed 1 night

This was not what I expected from a Best Western. Overall, it was ok for one night. The bathroom door opened the wrong way and made it difficult to access the bathroom. The free breakfast was slim. They had no bread for toast, only bagels. Sausage biscuits but no eggs. The dining area only had three tables. The staff person at the front desk was nice. I personally would not stay there again unless I had to.

6

Ro

25 Jul 2025

·

Stayed 3 nights

Breakfast wasn't the best. Sausage gravy was stored in the same pan it was served in, build up on the side of pan was not very sanitary or appetizing. No variety. We will look for another place to stay on future visits.

8

Angel

22 Mar 2024

·

Stayed 2 nights

Everything was great except for the temperature of the pool....too warm and didn't like the bathroom door opening into the room. Would have liked some eggs and/or sausage for the continental breakfast but otherwise, our stay was great.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$60
February	US$73
March	US$80
April	US$85
May	US$107
June	US$108
July	US$125
September	US$68
October	US$73
November	US$69
December	US$60

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $71	17 $68	18 $114	19 $109
20 $63	21 $66	22 $66	23 $69	24 $68	25 $89	26 $89
27 $68	28 $75	29 $78	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $81	2 $97	3 $96
4 $68	5 $68	6 $66	7 $68	8 $69	9 $81	10 $82
11 $68	12 $62	13 $65	14 $68	15 $69	16 $91	17 $81
18 $69	19 $68	20 $70	21 $68	22 $68	23 $68	24 $65
25 $68	26 $62	27 $69	28 $68	29 $70	30 $81	31 $82

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-In Shower)

Suite, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Jetted Tub

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about SureStay Hotel by Best Western North Myrtle Beach

Have a question?

Prices for upcoming dates