Name: SpringHill Suites by Marriott Roanoke North
Address: 8171 Gander Way, Alpine Hills, Roanoke, Virginia, United States of America, Roanoke, Roanoke County, US
Price range: US$129–US$412 per night
Rating: 9.25

What guests think

Across recent reviews, SpringHill Suites by Marriott Roanoke North stands out as a modern, very clean hotel with spacious, comfortable rooms, friendly staff, a well-liked hot breakfast, and a convenient location just off I-81 for easy stopovers.

Amenities include a pool, bar and fire pit, EV chargers, and a new basketball court; some guests also noted a gym and business center. While most service feedback is warm and professional, a few guests reported unwelcoming interactions, billing problems, or slow follow-through, and some mentioned noise from hallway door slams or HVAC, plus sporadic TV or Wi‑Fi issues. Location is praised for highway access and nearby dining, though some found the immediate area limited beyond road conveniences. A dependable stop for road trips or short visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Modern amenities include a pool, bar, fire pit, EV charging, and a new basketball court; some guests also noted a gym and business center. A few mentioned the pool being small or closed at times and some confusing parking rules.

Related guest reviews

10

Roger

16 Aug 2024

·

Stayed 1 night

EV charging was a must for us!

8

David

10 Apr 2024

·

Stayed 1 night

Love the Springhill Suites, this one is new and needs a little more finishing touches. The deadbolt didn’t work, which I would normally feel better about because of the extra door security catch, but the screws holding the door catch were really loose so it was floppy / not secure. The fridge door also needs reversing to match the opening of the cabinet it’s in. Everything else was great, full gym, biz center and nice breakfast here. Also told there are Tesla chargers.

8

Andrew

15 Oct 2025

·

Stayed 1 night

Josh was very friendly at check in. The fire pit was handy.

10

Carol

25 Nov 2024

·

Stayed 1 night

The associate who checked us in was very friendly! Loved that there was a bar- We’d driven for 10 hours,so a drink was great!

10

Gloria

28 Jul 2024

·

Stayed 1 night

Newly opened in February, 2024, and the room was beautiful. Nice lobby area, and I spent some time at the fire pit at night. The blinds needed attention, and the help came fast! Totally taken care of! I am coming back through on the return trip—looking forward to it!

10

Lisa

10 Jul 2024

·

Stayed 1 night

This property was awesome! Great beds, super hot water, pool was closed (Hated that), and loved my son got to play basketball on their brand new court. It was great.

10

Luana

30 Jun 2024

·

Stayed 1 night

Brand new rooms, clean, EV charging and a great breakfast!!!

10

Bonnie

22 Jun 2025

·

Stayed 1 night

This location lives up to the reputation of an excellent Marriott hotel. The grounds are well lit and feel very safe even at late night check in. The staff was extremely welcoming and friendly. Checkin was seamless. The room was immaculate.

8

Chena

19 Apr 2025

·

Stayed 1 night

Once we were inside, the place was pleasant but since we arrivrd at night the initial wayfinding was not good as we could not figure out the front entrance. The pool was still open until 10pm which made the teenagers happy. We were looking for food deliveryoptions and the front desk offered some pizza delivery options verbally but it would have been nice to have a sheet of other options that deliver to the area. Otherwise, rooms were clean and modern. Everything we needed for a night to rest on our way driving south.

8

Edye

28 Jun 2025

·

Stayed 1 night

Great room just wish we had a bathtub :) TV was hard to see from both beds. Pool was smaller than it looks in pictures online, but overall a great stay!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent highlight, with many noting spotless, like-new rooms and well-kept common areas.

Related guest reviews

10

John

20 Apr 2024

·

Stayed 1 night

Probably one of the cleanest rooms I have ever been in. Very impressed.

10

Carol

22 Jul 2025

·

Stayed 1 night

The hotel is right off 81, so convenient if you are staying the night as you continue your journey. Very clean and spacios room. The room is well equipped with a TV that can be moved for viewing. Morning breakfast is hot with waffles!

10

Courtney

18 Aug 2025

·

Stayed 1 night

Hotel is very clean, very friendly staff, good breakfast selection.

10

Jay

20 Sept 2025

·

Stayed 1 night

Outstanding like-new condition, immaculately clean, upgraded breakfast, great staff and facilities. Highly recommend.

10

Karen

5 Sept 2025

·

Stayed 1 night

Very clean, great breakfast.

10

Carolyn

21 Apr 2025

·

Stayed 1 night

Very clean throughout. Personable staff who were prompt and professional during check-in.

10

victor

28 Aug 2025

·

Stayed 1 night

Super clean and up to date. Well worth the price

10

Yaskara

11 Sept 2025

·

Stayed 1 night

Hotel is very clean , hotel is very clean

10

Kara

20 May 2024

·

Stayed 3 nights

Very clean, quiet, and comfortable. The bathrooms especially are spacious and stylish.

10

Rhonda

9 Nov 2025

·

Stayed 2 nights

Clean room. Love that there was no carpet.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as spacious, modern, and thoughtfully laid out with comfortable beds; several found them quiet. Some guests reported noise from hallway doors or HVAC, tricky or unreliable TVs/Wi‑Fi, light leakage through shades, or an occasional smaller room.

Related guest reviews

10

Daniel

21 Jun 2025

·

Stayed 3 nights

Rooms and hotel and service was the best I have seen in over 5-10 yrs. Rooms extremely functional, clean and designed perfectly

6

Jeffrey

10 Apr 2025

·

Stayed 2 nights

HVAC system was noisy, especially as water drained through the system. This made it impossible to sleep.

10

Jeremy

22 Jun 2025

·

Stayed 2 nights

The hotel location was perfect for us with easy access to downtown Roanoke as well as 81. The breakfast was of good quality and the rooms were spacious.

8

Elizabeth

27 Jul 2024

·

Stayed 1 night

Very nice room with lots of space and no carpet! Could hear people walking around on floor above but luckily didn’t last too long.

8

Coralia

13 Dec 2024

·

Stayed 2 nights

Very small room

10

David

27 Jun 2025

·

Stayed 1 night

I liked how spacious the rooms were and how nice the appointed they were. The staff was also super friendly.

8

Joy

5 Jan 2025

·

Stayed 1 night

Great room -- very large and nice and I would have given higher ratings but the doors are very heavy and you can't close them without them slamming so at 6am when people start getting up for their day, it's just one door slam after the other and hard for me to sleep in, which was my plan after a long day of road tripping.

10

Debra

26 Nov 2025

·

Stayed 1 night

Hotel lobby and other amenities are great! Room was ok. tV is too complicated For this old boomer to use. WiFi for my iPad is too slow. I turned on my cell phone’s hot Spot cause it’s faster. Room was very quiet. Hester works great! However the air is too dry.

8

Edye

28 Jun 2025

·

Stayed 1 night

Great room just wish we had a bathtub :) TV was hard to see from both beds. Pool was smaller than it looks in pictures online, but overall a great stay!

10

Vasiliki

1 Aug 2024

·

Stayed 4 nights

Stayed here for four nights while I was in Roanoke taking the bar exam. The property is nearly new and very clean, and the staff are polite and knowledgeable. Furniture was modern, but not uncomfortable. Breakfast had a wide variety of items and was served on time every morning. My only real complaint is about the amount of light that comes into the room even with the blinds and shades down--there's a sliver at the top that peeks through. Otherwise, I would definitely stay here again.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, professional, and accommodating, including smooth check-ins and helpful problem-solving. A few reviews cite unfriendly interactions, billing or payment issues, and slow follow-up.

Related guest reviews

6

Laura

30 Jul 2025

·

Stayed 1 night

My experience with the receptionist, Danesha, was concerning due to what I perceived as racially biased treatment. I observed her offering a range of choices and greater accommodation to another guest, while I was offered none. This disparity in service was evident from the outset of my interaction with her. The inconvenience continued when I reported my bathroom light fixture was loose. Instead of a straightforward resolution, Danesha required me to pack all my belongings and bring them downstairs to the reception desk to exchange key cards, only to then go back upstairs to a new room. This process felt like an unnecessary burden, especially when contrasted with the more flexible and accommodating service I witnessed being provided to others. The entire interaction left me with a strong impression that I was treated with less consideration and respect than other guests, and that this difference was rooted in racial preference.

10

Courtney

18 Aug 2025

·

Stayed 1 night

Hotel is very clean, very friendly staff, good breakfast selection.

8

Andrew

15 Oct 2025

·

Stayed 1 night

Josh was very friendly at check in. The fire pit was handy.

10

Amanda

27 Apr 2025

·

Stayed 1 night

My stay eas amazing. I needed an early check in as we were driving from NJ to VA for my sisters wedding. Robin was really amazing and pulled some strings to get us into a room as quickly as possible. We made it to the wedding on time. The room was beautiful and accomdated all of us. I think I've become a Marriott user from now on!

10

Carolyn

21 Apr 2025

·

Stayed 1 night

Very clean throughout. Personable staff who were prompt and professional during check-in.

8

Seirra

28 Nov 2025

·

Stayed 1 night

Room was perfect staff was not welcoming and cold. Didn’t even get greeted as we approached the front desk to leave our key for checkout.

10

Andres

24 Sept 2025

·

Stayed 1 night

Excellent service and attention from the hotel staff. They did give us options responding to our needs. Great team in this hotel. Very clean and well kept.

2

Matt

10 Jul 2025

·

Stayed 1 night

I was double charged for my room and brought this to the staff’s attention the same day. I was assured it would be resolved, but the charge has not been removed. Since then, I’ve followed up by phone twice and was told the manager would reach out. It’s now been over nine days, and I still haven’t received any response. I’ve been patient throughout this process, but the lack of follow-through is disappointing. The only positive note I can offer is that the room was clean

10

Bonnie

22 Jun 2025

·

Stayed 1 night

This location lives up to the reputation of an excellent Marriott hotel. The grounds are well lit and feel very safe even at late night check in. The staff was extremely welcoming and friendly. Checkin was seamless. The room was immaculate.

10

Abigail

13 Sept 2025

·

Stayed 1 night

it's a convenient location with a great team!

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Location

Highly convenient just off I-81, with easy access to downtown Roanoke and nearby restaurants and shopping; several guests felt the area was safe. A few noted there isn’t much to do immediately around the hotel.

Related guest reviews

10

Carol

22 Jul 2025

·

Stayed 1 night

The hotel is right off 81, so convenient if you are staying the night as you continue your journey. Very clean and spacios room. The room is well equipped with a TV that can be moved for viewing. Morning breakfast is hot with waffles!

10

Lauren

2 Apr 2025

·

Stayed 1 night

Lovely and spacious room. Nice decor. The only drawback is the hotel is next to an RV park and a few roadside conveniences (gas, McDs, Starbucks) but nothing else.

10

kay

4 Nov 2024

·

Stayed 1 night

Comfortable and safe area and i didn't feel like my car would be on blocks the next morning, lol. I would stay again

10

Kathleen O

20 Apr 2025

·

Stayed 1 night

Really convenient to get back on Route 81. Close to good restaurants too. Very clean, modern hotel. Quiet and comfortable beds. Great breakfast.

10

Cheryl

1 Jan 2025

·

Stayed 1 night

Newer facility. Easy access from interstate.

10

Nicholas

8 Apr 2025

·

Stayed 1 night

One night stay here prior to a flight from DC the next day. Pleasant, modern hotel. Friendly check-in staff. Excellent breakfast. Easy parking. Not much to do nearby the hotel - the Mexican restaurant was mediocre. Would return if I was in the area.

10

Sue

27 Jul 2025

·

Stayed 1 night

Wonderful staff and very clean, modern rooms! Stopped here for the night while traveling down 81 on my way from Maryland to Tennessee. Right off the highway so super convenient. Plenty of restaurants close by.

10

Jeremy

22 Jun 2025

·

Stayed 2 nights

The hotel location was perfect for us with easy access to downtown Roanoke as well as 81. The breakfast was of good quality and the rooms were spacious.

10

Michael

11 Oct 2024

·

Stayed 1 night

Modern and new. Nice rooms. Conveniently located of I-81.

10

Michelle

4 Mar 2025

·

Stayed 1 night

Super clean rooms, comfy bed, good pillows. Near to restaurants and shopping.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality and variety, with hot options like waffles, and guests appreciated the on-site bar. One review noted breakfast closing at 9:30 felt early.

Related guest reviews

10

Carol

22 Jul 2025

·

Stayed 1 night

The hotel is right off 81, so convenient if you are staying the night as you continue your journey. Very clean and spacios room. The room is well equipped with a TV that can be moved for viewing. Morning breakfast is hot with waffles!

10

Susan

23 May 2025

·

Stayed 1 night

Friendly professional and helpful staff. Excellent breakfast in the morning! Would recommend to family and friends!

10

Courtney

18 Aug 2025

·

Stayed 1 night

Hotel is very clean, very friendly staff, good breakfast selection.

10

Kathleen O

20 Apr 2025

·

Stayed 1 night

Really convenient to get back on Route 81. Close to good restaurants too. Very clean, modern hotel. Quiet and comfortable beds. Great breakfast.

10

Ann Marie

13 Jul 2025

·

Stayed 1 night

very clean. great breakfast options. staff very friendly ! i would stay here again !

10

Jay

20 Sept 2025

·

Stayed 1 night

Outstanding like-new condition, immaculately clean, upgraded breakfast, great staff and facilities. Highly recommend.

10

Carol

25 Nov 2024

·

Stayed 1 night

The associate who checked us in was very friendly! Loved that there was a bar- We’d driven for 10 hours,so a drink was great!

10

Karen

5 Sept 2025

·

Stayed 1 night

Very clean, great breakfast.

10

Britani

14 Apr 2025

·

Stayed 2 nights

The best hotel experience I have had! The staff was friendly and welcoming. The area was safe. The hotel was in excellent condition and our room was spacious. Would highly recommend. The breakfast was also 10/10 with many options.

10

Patricia

6 Feb 2025

·

Stayed 1 night

The hotel was great for my group. We stayed only one night, but the rooms were super spacious and their layout was perfect. The only thing is that breakfast ends at 9:30, which seems really for the weekend, we scraggly had a morning hike and got back just after 9:30, and breakfast was still out, so that worked out I do wish it would run until at least 10. Other than that it was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $190	2	3 $331
4 $130	5 $145	6 $165	7 $190	8 $150	9 $171	10 $185
11 $130	12 $145	13 $165	14 $185	15 $165	16 $412	17
18 $135	19 $145	20 $170	21 $191	22 $171	23 $186	24 $191
25 $135	26 $150	27 $165	28 $200	29 $166	30 $231	31 $175

SpringHill Suites by Marriott Roanoke North

About this property

Location

Room options

Studio, Multiple Beds, Roll-In Shower

Studio, Multiple Beds, Hearing Accessible (Roll-In Shower)

Suite, Multiple Beds, Roll-In Shower

Suite, Multiple Beds, Hearing Accessible (Roll-In Shower)

Studio, Multiple Beds

Suite, Multiple Beds, Accessible Bathtub

Suite, Multiple Beds, Hearing Accessible

Suite, Multiple Beds

Studio, Multiple Beds, Hearing Accessible

Guest reviews of SpringHill Suites by Marriott Roanoke North

What guests think

Property policies

Check-in instructions

Good to know

FAQs about SpringHill Suites by Marriott Roanoke North

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $219
20 $139	21 $174	22 $178	23 $153	24 $135	25 $161	26 $175
27 $129	28 $135	29 $135	30 $140