Name: DoubleTree by Hilton Hotel Nanuet
Address: 425 E Route 59, Nanuet, New York, United States of America, Nanuet, New York, US
Price range: US$129–US$397 per night
Rating: 8.53

What guests think

At DoubleTree by Hilton Hotel Nanuet, many travelers highlight clean, comfortable rooms, friendly service, and a popular indoor pool and hot tub, with a convenient location near major roads and shopping that works well for quick stops and family visits.

Common drawbacks include dated or worn furnishings, intermittent maintenance issues and musty odors, occasional Wi-Fi outages, and pool crowding or limited hours. Breakfast and the on-site restaurant are available but quality and value feel inconsistent, and breakfast is typically not included. Expect a convenient, generally comfortable stay with some variability in room condition and service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are highlights and the gym is useful; parking is easy and well lit. Guests sometimes face crowding or limited pool hours and occasional Wi-Fi issues.

Related guest reviews

8

Susan

30 Jan 2024

·

Stayed 1 night

The pool is beautiful! Hot tub was great. We didn’t have enough towels in our room and the front office didn’t have any towels so we had to borrow from a neighbor next door . Just a suggestion to always have a lot of extra towels at the front

10

Alan

24 Aug 2024

·

Stayed 1 night

Nice facility. Very clean. Friendly staff. Nice pool and hot tub.

10

Chris

5 Oct 2024

·

Stayed 1 night

LOVED the atrium pool!!!

10

Sarah

23 Jul 2025

·

Stayed 3 nights

We love this place we been going here for a few years now and we can’t wait to go back , the pool and hot tub is wonderful and we love the cookies

6

Michael

31 Dec 2024

·

Stayed 1 night

Pool was a bit disappointing - we were two serious swimmers who wanted to do laps but couldn't because the rope between shallow and deep could not be removed.

10

Robert

14 Jul 2024

·

Stayed 2 nights

Clean parking lot well lit. Rooms are very clean furnuture in the rooms very good working condition and beds very comfortable.

6

Tara

16 Mar 2025

·

Stayed 1 night

The pool had limited hours (opens late). Breakfast was not good. There were no glasses, several items were out. And it wasn't even half full at the time.

4

Alan Svarc

4 Jun 2025

·

Stayed 1 night

Internet Wifi did not work. The TV directory did not show the channels, so we did not know what the channels were. We were told that they could only reset the TV in the morning.

10

Heather

27 Oct 2024

·

Stayed 2 nights

It was a nice easy check in Our room was right by elevator but didn't hear them at all. The beds were very comfortable. We enjoyed the year round pool and hot tub. It was just 15 mins from Tarrytown and Sleepy Hollow. Not to far to downtown New York.

10

Kathleen

24 Feb 2025

·

Stayed 2 nights

Everything you need is available. Great indoor pool and gym had basic equipment for a good workout.

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Cleanliness

Many reviews praise very clean rooms and public areas. A smaller number report musty smells or missed housekeeping.

Related guest reviews

6

Jeanne

13 Jun 2025

·

Stayed 1 night

Although the room was clean and neat the air conditioning was not taking out the humidity in the room leaving a musky odor. I was charged for breakfast but the coffee machine was broken and management didn’t find alternative solution.

10

David

1 Aug 2025

·

Stayed 4 nights

Very clean and friendly staff.

2

Vinet

5 Dec 2022

·

Stayed 19,330 nights

Me and my family stayed at DoubleTree by Hilton Hotel in Nanuet from 12/01/2022 to 12/04/2022 and it was nothing but a nightmare. Right upon checked in into the room, we knew this hotel was not comparable to other hotels that we’re normally stayed at. It is dated and dirty. For the duration of our stay, our room was never cleaned even though we requested room service at the front desk. We were completely ignored. Overall, we are completely dissatisfied and will never ever stay at this hotel again. Even the bathroom sink had human hair in it when we first arrived. Please do yourself a favor, don’t go to this hotel.

10

ANTIONETTA

26 Jul 2025

·

Stayed 2 nights

Clean and comfortable, with on-site restaurant.

10

Justin

24 Aug 2024

·

Stayed 1 night

Property was very clean. I can say I got a little confused in the parking lot when I arrived but overall lovely stay. Breakfast was delicious. All the staff members were extremely friendly. The pool was fantastic relaxing and clean.

10

William

21 Sept 2024

·

Stayed 2 nights

Always very Consistent. Large rooms, Super clean and well Maintained.

8

Deanna

26 Sept 2025

·

Stayed 4 nights

Hotel was clean, quiet, and staff was friendly

4

Jesika

4 Sept 2023

·

Stayed 1 night

The rooms had a bad odor, the ceilings had clear signs of water damage, the faucet and shower dripped, and one of the three rooms my family and I stayed in had dirty underwear under a chair, suggesting that room service had not done a good job of vacuuming and cleaning. The front desk personnel were very kind and personable.

10

Donna

9 Aug 2025

·

Stayed 1 night

This was the cleanest hotel I have ever stayed in!

10

Alicia

18 Nov 2024

·

Stayed 2 nights

Overall great experience! Clean and friendly

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Rooms

Rooms are often spacious and comfortable, with quiet options. Repeated comments note dated furniture, noisy HVAC, occasional maintenance issues, and some ground-floor rooms feeling exposed or noisy.

Related guest reviews

10

Carol

20 Nov 2024

·

Stayed 1 night

The rooms are large and nicely decorated. They are quiet and comfortable. Two small issues - the bathroom sink didn’t drain very well and the desk chair looked like it had been dragged across a rough surface. The upholstery was torn away at the edges. Every thing was very clean.

10

Erika

15 Mar 2025

·

Stayed 1 night

The hotel is beautiful. The room was amazing, modern, and spacious. The outlets on the desk were enough for all of our devices and to get work done. Check-in and check-out were seemless. The one thing that will get us back is the cookies you get when you get your keys. This was the best part of the whole trip!

8

Laura

25 Aug 2024

·

Stayed 2 nights

This property was close to various dining options and was near the Palisades Mall. Staff was friendly and helpful. The rooms were clean and a good size. Had a minifridge with a freezer and a microwave in our room. Air conditioning in the room was very loud.

6

Tzivia

12 Aug 2025

·

Stayed 2 nights

The furniture, especially the headboard, should have been in better condition.

6

Pamela

2 Feb 2025

·

Stayed 3 nights

I like the location. The room was uncomfortable due to the loud heating system it felt cramped compared to other rooms I’ve visited in the past. The gym had a leaking ceiling making the floor wet from an unknown source posing a slip/fall risk. No towels in the pool area we had to call. Mediocre experience at best.

2

Carol

17 Jan 2025

·

Stayed 1 night

The room was terrible and had a foul musty odor. Room furniture chipped and worn sofa had holes. Not my expectation for Hilton

6

Michael

4 Sept 2024

·

Stayed 1 night

The room was clean and the bed comfortable enough, but the windows were facing the highway which was very noisy throughout the night and day.

10

Claudia

15 Dec 2024

·

Stayed 2 nights

Great beds, and the rooms are very cozy

10

Sharon

30 Sept 2025

·

Stayed 1 night

1 overnight stay for our family of four in a double queen studio was comfortable and clean. No housekeeping or room services were required

4

Mary Christine

7 Nov 2025

·

Stayed 1 night

Staff member who checked us in was very unhelpful. No eye contact, no greeting, no amenity explanation. Had to ask him about everything he should have covered with a smile. Room furniture was dated and damaged. Dinner was minimally edible though the restaurant staff member was pleasant and helpful. For the price, this should all be MUCH better. 3rd time here - won't be back.

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Service

Staff are frequently described as friendly, welcoming, and helpful. However, there are recurring reports of rude or unhelpful interactions, early check-in or billing frustrations, and limited support for third-party bookings.

Related guest reviews

2

D

17 Jul 2025

·

Stayed 1 night

My room was canceled and there was no intent to let me know. Then I get moved to a sister property that I didn't want to book in the first place. Disappointed.

10

AJ

26 Dec 2024

·

Stayed 1 night

Great front desk

10

john

1 Nov 2023

·

Stayed 2 nights

Brooke at the front desk was amazing. Super friendly and helpful.

4

MARIA

2 Aug 2025

·

Stayed 2 nights

The woman at the front desk was very rude. She was not open to being helpful when we were checking in.

8

Andi

13 Mar 2025

·

Stayed 2 nights

Great staff

4

Mary Christine

7 Nov 2025

·

Stayed 1 night

Staff member who checked us in was very unhelpful. No eye contact, no greeting, no amenity explanation. Had to ask him about everything he should have covered with a smile. Room furniture was dated and damaged. Dinner was minimally edible though the restaurant staff member was pleasant and helpful. For the price, this should all be MUCH better. 3rd time here - won't be back.

10

Anthony

21 Aug 2025

·

Stayed 1 night

Staff was very friendly, informative and helpful

10

Meghan

13 Jul 2024

·

Stayed 1 night

Lovely service from check in to check out. My daughter loved the cookie at check in and room service was super fast. Lovely little respite.

4

Felipe

11 Jan 2025

·

Stayed 6 nights

Chloe was extremely rude... we flew in for a wedding and arrived at 930 am. We requested an early checkin due to our flight arriving early and understood that there may be a wait. However, she made my hadicapped mother, myself and my children wait in the lobby for over 4 hours before she even ordered our room to be cleaned for us to check in. And we over heard her talking to some guests that we chatted with in the lobby during our wait, when she mentioned that, "thats what they get for booking 3rd party"... pleanty of people checked in early and we were stranded for hours, sleeping in the lobby because of her lack of care and hospitality.

4

John

18 Aug 2024

·

Stayed 1 night

Tried 4 rooms before I got something worth sleeping on. First two smelled and the staff would not change my room because “I booked through Expedia”. Apparently Hilton treats their customers like second hand citizens when they use an outside booking and give only the uninhabitable rooms. Only when I asked to book another room directly for the night and pay a second room was I given a decent room that didn’t smell and where the AC unit actually worked. Prior to this the staff told me sorry, we can’t give you another room you’ll have to sleep in the room with the broken AC. “Sorry out maintenance guys went home for the night we can’t fix your AC.”

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Location

Convenient to highways, shopping, and dining, making it easy for city access and stopovers. Walking is limited and a car is usually needed.

Related guest reviews

10

Harriet

15 Oct 2023

·

Stayed 1 night

not much around the hotel. Need to drive places!

8

Laura

25 Aug 2024

·

Stayed 2 nights

This property was close to various dining options and was near the Palisades Mall. Staff was friendly and helpful. The rooms were clean and a good size. Had a minifridge with a freezer and a microwave in our room. Air conditioning in the room was very loud.

10

Travis

28 Jul 2025

·

Stayed 3 nights

Great place to stay. Definitely, close to the city and my family in the western part of the state.

8

Christina

4 Feb 2025

·

Stayed 4 nights

Close to all

8

Rachel

17 Nov 2025

·

Stayed 1 night

Location was convent to hop on and off traveling towards the city. Hotel staff were pleasantly upbeat during the entire stay

4

Hector

13 Mar 2023

·

Stayed 1 night

If you’re looking for just a place to spend the night, it’s okay. Nothing special about this hotel. Overly priced! You have to get on the highway to practically go anywhere to eat.

4

Wendy

16 Jan 2025

·

Stayed 7 nights

There is no way to walk to the stores or restaurants from this hotel! I had to call an uber all the time if I just wanted to go down the street. No side walks. Very inconvenient. My family member past away and I wanted to cancel with a lot of time ahead and they denied it! Not coming back

10

Joann

16 Mar 2025

·

Stayed 2 nights

Great location near major highways. Hotel ware and tear needs some attention . Overall great stay.

10

Laura

20 Jun 2023

·

Stayed 1 night

Convenient location and easy parking

8

Bert Alan

30 Jun 2025

·

Stayed 2 nights

One of the best locations to stay in, in the area

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AI-generated summary based on recent guest reviews

Dining

On-site restaurant and bar receive mixed feedback; several enjoyed dinner while others were disappointed. Breakfast is available for a fee and its value and consistency are debated.

Related guest reviews

10

Maria

8 Jul 2025

·

Stayed 1 night

The hotel was very clean and convenient. The breakfast was better quality than most hotels. You could select food at the buffet or from a menu. The servers brought additional coffees and were kind to our grandchildren who were traveling with us. We would definitely stay here again.

8

Craig

31 Mar 2025

·

Stayed 2 nights

Lovely hotel but restaurant limited and breakfast ok but not to the standard of the rest of the hotel

8

courtenay

13 Jan 2024

·

Stayed 1 night

Overall we had a good time but the restaurant on site was horrible, would not recommend eating there. The pool was nice for the kids and it was close for our gymnastics competition

10

Josephus

1 Jun 2025

·

Stayed 1 night

Generously portioned room, clean and comfortable. Dinner in the restaurant and breakfast lounge were good, better than most.

6

Brian

4 Jul 2024

·

Stayed 1 night

Our hotel was clean and decent. We should have skipped their restaurant, there are a lot of good options nearby.

6

Tara

16 Mar 2025

·

Stayed 1 night

The pool had limited hours (opens late). Breakfast was not good. There were no glasses, several items were out. And it wasn't even half full at the time.

10

Patricia

10 Oct 2024

·

Stayed 1 night

Very nice hotel, very good breakfast

8

chandana

5 Feb 2025

·

Stayed 1 night

Breakfast was shown to be $13.00 a person to be paid on site, but it was $37.00 for 2 people. There was top added although there was no table service. Food was basic self serve buffet. Not worth $37.00. No tip should be applied. Our bed was very comfy in the up side. Check in was easy. The room was clean!

10

Colleen

12 May 2025

·

Stayed 1 night

We only stayed one night on our journey back to NH so we didn’t get to use all the amenities the hotel offered. We did eat at the restaurant and the food and drinks were very good

8

Lucien Michael

27 Jul 2024

·

Stayed 4 nights

They offer you breakfast, but don't tell you that its not free. Aside from that, its a nice place.

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Month	Average price
January	US$116
February	US$124
March	US$133
April	US$140
May	US$170
June	US$192
July	US$177
August	US$173
September	US$181
October	US$187
November	US$155
December	US$132

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $255	10 $173	11 $211	12 $285
13 $131	14 $150	15 $155	16 $156	17 $160	18 $174	19 $387
20 $129	21 $143	22 $143	23 $141	24 $188	25 $360	26
27 $143	28 $143	29 $143	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
				1 $226	2	3 $397
4 $152	5 $143	6 $143	7 $146	8 $187	9	10
11 $207	12 $138	13 $166	14 $188	15 $190	16 $371	17
18 $190	19 $138	20 $148	21 $148	22 $216	23	24
25 $156	26 $143	27 $143	28 $143	29 $147	30 $279	31 $288

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About this property

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What guests think

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