Days Inn by Wyndham Hagerstown I-70

Small parking lot

It is dirty with renovations being done and workers tracking everything all over the place. There was no ventilation from the fumes of glue and paint. Couldn’t park in the handicap areas because of the supplies in the parking area. They advertising free breakfast that should be closed down. Two loaves of bread 3 apples, 7 hard boiled eggs. Water down juice etc.

The rooms were nice size but the shower didn’t put out hot water and the heater/ac didn’t work. The staff were nosy and mean. They did not follow the guidelines nor prices they put on this site. They claim the fee is only $25 on here but charge $50 then state they have no control over what is put on a third party site. They did not make clear the rules on guests at check in and then wished for me to vacate the property after a dispute over this fact and unwillingness to pay an additional $30 for the extra person that was not planned.

The elevator was broken so I had to use the stairway and in the morning at the free continental breakfast the juice machine was broken down

The hotel smelled like smoke, the amenities like vending and the ice machine did not work/out of service. Although we we're staying for 1 night, it just seemed like a motel, sleezy, drug riddled low class spot.

No Air Conditioning at 85 degrees.

Save your money and sleep in your car. This place was terrible. They were doing renovations on the first (and possibly other) floor. We were given a room on the 4th floor. The elevator was shaky and dirty. Dirty hallways, key cards didn't work (twice), fridge and microwave in room didn't work, next to no amenities (really rough, thin towels, bars of soap that were more like slivers), breakfast offerings were slim.

Construction going on, so a bit noisy. Breakfast items were more limited than other Days Inns.

Nothing. 1st room had not even been clean. Told guy at desk and he acted like he didn't believe us. Went to the room...gave us another, smelled bad. Bottom floor was being remodled. Needed it badly. Or even gut the whole thing and start over. Elevator made noise so we decided to take stairs down from 4th floor. Sign on door outside said not an exit. Door back into building was locked. FIRE hazzard. Never again...

Under remodel. Like a construction site will be really nice when done

It smelled like cigarettes and mothballs in the hallway and lobby. The room was abit shabby but clean. The rugs have stains on it. Needs replaced.

I will never return to this place again. The cigarette smoke that was in the air stuck on clothes. My children wouldn’t stop coughing. It’s amazing how this hotel says no smoking but that’s all this place smells like. Worst experience ever.

The tub was filthy the room was supposed to be non-smoking and it smelled. The carpet was filthy did not dare to put my feet on it. Won’t recommend to go there.

I never got my deposit back the rooms were dirty I wanted a non smoking room didn’t get it smelled like weed 24-7 never again will I go there

Seem to be old and run down. Non-smoking room smell like smoke. Had to buy Lysol to make the room tolerable.

From the attitude of the front desk clerks to the roaches in the room this was a terrible experience. I travel a lot and this is the worst days inn I have stayed at. Even the wifi was terrible. I was traveling through for my birthday and wanted a place to stay and rest but never again Days Inn Hagerstown. Only other thing is the app needs to update the deposit because it shows 25.00 but it was 50.

Can definitely feel the age and not ideal construction standards of the building. It was clean though

There was an unexpected $50 security deposit required to stay. The whole place had a funky smell, and the elevator reeked of weed.

Nonsmoking Room smelled like an ashtray.

I enjoy the staff who were friendly and helpful. The hotel was clean and looked presentable. I truly enjoyed my time there.

This place looked decent from the outside and had a good size parking lot. The check in attendant was very very rude, nasty and unprofessional. The "breakfast" did not offer many options. The room was very small and not pleasing to the eye. Very small tv, no channel guide, only 2 towels, no shower amenities.

We enjoyed our stay except for the high volume traffic noise that kept us up all night. The people who ran the hotel were very helpful with our needs and sweet. For a last minute booking the price was right. Close by the Hagerstown city Park. A must see area!

No Hanging bars or hooks>

Unfortunately the area surrounding this place is very busy. Police sirens continually sounded off the entire night. This was supposed to be a rest stop for our journey to Charleston, but no rest was achieved. I might as well kept driving. We will avoid Hagerstown on our next journey.

It was very weird that there was nowhere to hang clothes on hangers.

It's right off the main road so you can hear the traffic and everything is old but in working condition

Room needs more updating (carpet). But new bath, furn and paint

lack of hanging bars or hooks

Bed was terribly uncomfortable and cheap towels/blankets made it for an unpleasant stay. Overall the place was pretty shabby compared to their competitors.

The property wad out dated lobby was a mess. Had problem with tv tried to call the front desk 3 times had to go down elevator to speak to manager she came up gave new remote. Room was outdayed. Very noisey could hear traffic from highway all time didnt get alot of sleep. Beds were very hard and uncomfortable

The staff were very nice and helpful. My room was aways clean and comfortable.

Tried to cancel a book now pay later thru expedia and was told I had to call expedia. After contacting expedia the said there was no problem and to call back the hotel. Upon calling back and talking to a very rude and nasty argumentative guy by the name of MIKE if that was his name. He said i WAS LYING TO HIM AND I DID NOT SPEEK TO EXPEDIA AND THET DIDN'T NOW ANYTHING ANY WAY. He was very argumentative and yelling at me. This is no way to treat anyone let alone a customer. I would not recomend this location to my worst enemy.

The staff is awesome. Ahmed at the front desk is very friendly and helpful. I've been there for months and they were very accommodating

We were given a free upgrade to a nicer room due to a double booking error. Very good customer service.

I requested early check in thru Expedia because I had a migraine after a procedure at the nearby hospital. Upon arrival I was told there were no rooms available (despite the empty parking lot). Then “Joe” said I could check in early for an extra $50 cash. Then he added that there was an additional $100 cash security deposit. He was extremely rude during the whole conversation. And the two requests for cash made me very uncomfortable. I never received room keys and immediately left because frankly I felt kind of threatened. He refused to refund my credit card despite never allowing me into a room when I didn’t feel comfortable giving him extra cash I have since been told that the Hagerstown “dual highway “ location is notorious for drugs, prostitution and cars being broken into. I’m simply asking to be refunded for a stay that I couldn’t check in for thru no fault of my own.

Was Charged $50 as a deposit That was supposed to be returned to our credit card. It’s been over a week and no credit yet. We needed an ice bucket, and the manager didn’t believe we didn’t have one, and came to our room to look. Insulting won’t be staying there again

I enjoy the staff who were friendly and helpful. The hotel was clean and looked presentable. I truly enjoyed my time there.

We reserve a room with two adults two children because one of the kiddos was going to her aunt house for the night. The guy at the front desk was very rude and hateful toward us and said only four is allowed in the room. I explained to him we know that, that what we reserved the room for. He said 5 people walked in with you. I said yes I know one of the kiddos is going to her aunts. He continued to be rude and raised his voice and said this is not Ohio and we only allow 4 in a room. By then I was getting upset because we done nothing wrong. We was just dropping our stuff off. Then my husband told him our granddaughter is just visiting. He said no visitors is allowed. So I said we don’t need to stay here, just refund our money. He told us no and told us if we don’t stay we are out of our money. Also after checking in he said the elevator doesn’t work. I asked if we could get something on first floor because I won’t be able to walk the stairs. He said no. Then when we got up stairs I called down and ask if we could get couple pillows. He said if you walk down here I will give you two pillows but you will come to me. I would never recommend this hotel to anyone

I booked a room for the time my employer allotted I would be down there for. The employer time changed, and had to check out a day early. Spone with the hotel manager there when checking out and asked if I can get a refund for the day/night I paid for but no longer needed. Manager said because booked through a 3rd party would have to request the refund through them and that they would let the 3rd party know they accept the refund. Spoke with 3rd party who reached out to hotel and the manager lied to the 3rd party rep and said they never said that. Talk about ripping a person off to gain a few dollars for themselves and not honoring their word!

The front desk staff specifically the man with glasses blue and white shirt w jeans had the WORST customer service skills I have ever experienced. He thrives in expressing everything that will not work for you instead of going the extra mile for ALL customers.

Decent room. Ample breakfast. Nothing really in walking distance.

We enjoyed our stay except for the high volume traffic noise that kept us up all night. The people who ran the hotel were very helpful with our needs and sweet. For a last minute booking the price was right. Close by the Hagerstown city Park. A must see area!

Unfortunately the area surrounding this place is very busy. Police sirens continually sounded off the entire night. This was supposed to be a rest stop for our journey to Charleston, but no rest was achieved. I might as well kept driving. We will avoid Hagerstown on our next journey.

Quiet and safe

It's right off the main road so you can hear the traffic and everything is old but in working condition

This place is clean secure and for the most part drug-free which in Hagerstown is difficult to find

People hanging around the place with suspicious activities. They were drilling and working on the place early in the morning.. I worked overnight couldnt sleep. Wasnt very clean.

The hotel was convenient for me

Safe

The property wad out dated lobby was a mess. Had problem with tv tried to call the front desk 3 times had to go down elevator to speak to manager she came up gave new remote. Room was outdayed. Very noisey could hear traffic from highway all time didnt get alot of sleep. Beds were very hard and uncomfortable

Decent room. Ample breakfast. Nothing really in walking distance.

This place looked decent from the outside and had a good size parking lot. The check in attendant was very very rude, nasty and unprofessional. The "breakfast" did not offer many options. The room was very small and not pleasing to the eye. Very small tv, no channel guide, only 2 towels, no shower amenities.

It is dirty with renovations being done and workers tracking everything all over the place. There was no ventilation from the fumes of glue and paint. Couldn’t park in the handicap areas because of the supplies in the parking area. They advertising free breakfast that should be closed down. Two loaves of bread 3 apples, 7 hard boiled eggs. Water down juice etc.

Too far from I-81. Advertized free breakfast, but then did not offer one. When I asked for the rate to be reduced, the reply was: "There is nothing to reduce, the breakfast is free." Poorest customer service possible.

Room was good. Time for serving breakfast was not very long . We came down at 9:07 am & it was closed & food put away. A suggestion is to have breakfast time a little bit longer because sometimes people like to sleep in abit later. I was disappointed when we got down there to grab some breakfast and it closed at 9:00 am. Maybe they could extend the breakfast served until 10am.

It was a good stay but we couldn't get in our room because the key wouldn't work so we had to get a new one. Room was very nice. Bed was comfy and the shower was great. Breakfast was okay. Not a lot to offer though. Cereal and waffles were the main choices. Overall it was good.

Save your money and sleep in your car. This place was terrible. They were doing renovations on the first (and possibly other) floor. We were given a room on the 4th floor. The elevator was shaky and dirty. Dirty hallways, key cards didn't work (twice), fridge and microwave in room didn't work, next to no amenities (really rough, thin towels, bars of soap that were more like slivers), breakfast offerings were slim.

Construction going on, so a bit noisy. Breakfast items were more limited than other Days Inns.

Property was old and carpet dirty, breakfast was horrible, almost nothing but some cereal and hard heggs.

Overall it was OK. The property is being renovated, so there are construction materials all over. Other reviews indicate this has been going on for over a year, so slow progress... the elevator definitely needs replacing. The breakfast was lackluster. The oddest thing though, was the $50 cash deposit we had to give at check in. They didn't return the money until they went up and inspected the room. I've never paid a deposit like this before. Having a card on file for incidentals/potential damage is one thing, this was something else altogether. The bed was not the best, but not the worst. Very busy/ noisy area, which the hotel can't really do anything about, but it added to the overall under-average experience.