Coratel Inn and Suites by Jasper Wesley Hospital

No ice, no vending machine i wasnt inpressrd at all

1. ROOM ACESS CARD READER WAS NOT WORKING. AT CK-IN WE WERE ISSUED THE ONLY MASTER KEY FOR THIS FACILITY. I WAS NOT COMFORTABLE WITH THIS. 2. HANDICAP EMERGENCY BUTTON IS IN THE HALLWAY NOT IN THE ROOM. 3. THE BED SETS WAY TOO TALL FOR HANDICAP WHEELCHAIR ACCESS. 4. THE DOOR NEAREST THE HANDICAP PARKING IS LOCKED AT NIGHT. YOU HAVE TO ENTER THROUGH THE FRONT ENTRY. I UNDERSTAND THIS FOR SAFETY, SECURITY PURPOSES. BUT THE HANDICAP PARKING SHOULD BE MOVED TO THE FRONT. 5. THE HOST CAME TO OUR ROOM WITH US & TURNED ON THE AC UNIT. IT DID NOT WORK. HE TOLD US THE REPAIR MAN WOULD BE DOWN SHORTLY. HE WAS & REPLACED THE UNIT. IT SHOULD HAVE BEEN TURNED ON EARLIER. 6. EXPEDIA AD LISTED BREAKFAST. THERE WAS NONE. 7. THE FRIDGE BARELY COOLED. 8. IT TOOK FOREVER TO GET HOT WATER IN THE SHOWER. **GOOD POINT* THE HOSTS WERE NICE

It was pretty fun down, very HOT in halls and room took awhile to chill down. No Continental breakfast, only grab bags to go. No ice machines worked but 1 in the 4th floor.

No breakfast worth eating. Ice machines were out and lobby bathroom broken.

First of all, the pictures on here do not match the room at all. Once I got through the horrible check in process, the room was terrible. There was plastic wrap on the box spring and the beds were very uncomfortable and had stains on them. One of the beds didn't have a fitted sheet on it just the mattress cover, plus the blankets on the beds were duvet covers only. The nightstand plugs didn't work at all. There was one trash can in the room and it was in the bathroom. The fridge was dirty. One of the reading light didn't work. Now for the bathroom, there were pink stains on the toilet seat and on the shower curtain. I had to replace the toilet paper when I first got there because it was empty. The faucet was coming out of the wall and not installed properly. The bathtub was dirty and the ceiling was falling above the bathtub. Ice machine was not working at all. The breakfast had nothing but one kind of cereal, brown bananas and old donuts. The front desk was not 24/7, you have to call a phone on the front glass. When I brought these issues to them, he kept talking over me and decided he was going to hit the desk with his fist. It says pet friendly unless it is a pit bull dog.

The room was not filthy, but not clean. Furnishings are well used up! Bathroom is gross. Bed linens were discolored white and yellow, and the mattress reeked of urine. Pillows were lumpy and worn out. Hotel carpets were thread worn, dirty, with small trash in the hallways. There is no cable TV, only antenna. No ice on property. No vending. This property should be closed down. Had to prepay, but left early and property would not refund money.

It was by far the worst hotel I’ve booked through your app. I would strongly suggest that you no longer partner with them at all. After driving from Austin TX to Wichita we checked in and had to wait for a desk clerk. We are giving our room keys 111 and 115. The first room when I walked in the ac was off and stuff and humid. When my sister went to her room 115 there were bags of trash lined up on the floor and no bedding on the beds. So we went back to the front desk and asked for another room after explaining the condition. So after getting settled into another room. We found that if had no flat sheets on the beds. In my room I found the same no flat sheets on one of the beds. Then I went to shower and the used cleaning wipes and empty package was in the corner of the tub. I have never been more upset with a hotel stay. Please feel free to reach out if you want more information. Almost forgot that ice machine was torn apart and out service. I wish I would have taken pictures of room 115.

I want to express my first concern, the front desk personnel (male) walking me, a woman, to the purchased room alone and going into room. Showing the woman the two pen stains on Queen comforter. Making the first expression of the establishment a bit awkward and not normal behavior from hotel staff. I have stayed in many hotels and never had a guide. The odd behavior continued within respect to him toward me, the woman. Had the room not been prepaid for the three night stay, and losing out on money. I would have abruptly left the first night. Off the topic of odd behavior and uncomfortable feeling created my staffing; the hotel seemed lije itvwas in renovations perhaps, as in, maybe not prepared for guests just yet- the ice machine shown on walk/tour, did not work the entire time on main floor by side door, TV network switched to movie channel-no TV for 1 whole day, no toilet paper holder (broken), no tissues in room but tossue holder, extra shower towels- sparse and no coffee provided in room or continental breakfast. 1 star. Hopefully things will get better, but I will never be back at this particular hotel establishment.

We did not get checked in until after 11:00 pm. The door was not closed and latched. It was hotter than Hades and took all night to cool down. There was not a blanket on the beds, just a sheet. Contential breakfast was a farce. No coffee in the rooms and none downstairs for breakfast. In the room, checkout time was posted as 12:00 pm, but it was posted on my receipt as 11:00. I put my receipt in my billfold and didn't see it. The clerk yelled at my partner about leaving. The exterior side doors were propped open so the building was not secure. It was more of an appartment building than a hotel.

Needs to be remodeled. Toilet didn’t work in first room and shower didn’t work in second room . Liked convenience to Wesley Hospital.

I really enjoyed my stay here. The room was clean and cozy, and the staff were very kind and helpful. Check-in was fast and easy. I would happily stay here again.

Room was clean and friendly staff. A little excitement when 2 people got caught in the elevator when it had an issue. Over all all was good. Would like to see a second chair in the rooms but that is just my preference.

This place has gone down hill it used to have the basics and now you can even see the dust where it doesn’t even get proper cleaning. Bed spreads are the exact same from 15 years ago. Very discussed and upset with the room. Will never stay here again would rather sleep in my car.

Stained and torn bedding. Mattress completely broken down, should be discarded. Bedding in horrible condition. Wall patched and unfinished. Water damage all about the room. Carpet in terrible condition. Room had awful smell. I arrived from out of town 20 minutes till three I was told I could not check in until 3 o’clock. I said all that broke down furniture in the lobby and waited till straight up 3 o’clock..

Toilet didn't have running water.beds were disgusting had bed bugs. Lights at bed side didn't work. Lamp shade was broken on table lamp. Trash left in room when we arrived . No help with any of said things. No refunded no new room no help in anyway.

The room was not filthy, but not clean. Furnishings are well used up! Bathroom is gross. Bed linens were discolored white and yellow, and the mattress reeked of urine. Pillows were lumpy and worn out. Hotel carpets were thread worn, dirty, with small trash in the hallways. There is no cable TV, only antenna. No ice on property. No vending. This property should be closed down. Had to prepay, but left early and property would not refund money.

Clean room, bed was excellent, no telephone,

Customer service was decent, but the room was not clean, bathroom was dirty, no tv service air conditioner was not working well, mop pieces all over the floor and the whole room was dusty. Will definitely never stay here again.

The breakfast was a half a loaf of bread and a jar of peanut butter. Some hostess cinnamon cakes (about 5 of them) and a couple apples and oranges. The counter was filthy and had ants. The coffee machine looked like it hadnt been cleaned in months. That was on Saturday only. On Sunday there was no breakfast. The building smelled strongly of mildew. There was a fishtank in the breakfast area with dead fish floating in it. The hallways on the second floor were never cleaned during our stay. The front checkin counter had a plastic window that was horribly smeared. The entire building felt to be covered in a layer of grime that was recently painted over with a fresh paint of coat. The pictures we saw of the room on this site looked nothing like the actual room. The room itself was dirty, dead bug carcasses, dirty mirror in the bathroom. Due to the medical situation we were there for, we didnt have a choice but to stay there as we didnt have the extra money to go somewhere else. So we bought some cheap sheets to cover the bed and endured it. Woke up the last day with a roach on the headboard. Went to checkout and not a person in site. The room wasn't worth the amount spent to stay there and we could've went to somewhere nicer for the same amount. This hotel is great for junkies and tweakers. If you aint one of those, I do not recommend checking into this hotel. The entire ad for this hotel was a blatant lie!

It sucked it was filthy.sheets were dirty shower dirty.no breakfast everything sucked

Have stayed here many times, mainly for convenience. The staff is always pleasant and helpful if there\'s any issue with the room. The rooms are outdated, and still have a smoke smell even though it\'s been smoke free for several years. Most rooms I have been in have stained carpet. Everything in the room is functional though. I always leave before breakfast, but can get a "sacked breakfast" if I ask for it when I check in. Nothing special, but better than nothing when you don\'t have time to stop anywhere to get something in the morning. Generally, the rooms are as clean as they can be, considering the age of everything. Due to the convenient location, will stay here again. Hopefully the owner will be able to start updating the facility one day soon.

The hotel was good value and we had a spacious room. We had no complaints apart from having an ice bucket that leaked and a bed that felt like a boat in a rough sea every time one of us moved or turned over.

Clean and quiet but dated. Bed was comfortable.

The shower head was broken (it still worked, it just made a huge mess), and every time we left and came back, we had to get our key cards recoded. But other than that, it was a good stay!

Laminate floors rather than carpet. Clean. Comfortable mattress.

The room was not filthy, but not clean. Furnishings are well used up! Bathroom is gross. Bed linens were discolored white and yellow, and the mattress reeked of urine. Pillows were lumpy and worn out. Hotel carpets were thread worn, dirty, with small trash in the hallways. There is no cable TV, only antenna. No ice on property. No vending. This property should be closed down. Had to prepay, but left early and property would not refund money.

Older hotel. Clean, quiet. Rooms look like what you may remember from 20 years ago. Shows signs of wear, but maintained and clean. Our biggest complaint - The A/C did not work in our room. We were able to get moved into a different room, but we did not sleep well the first night of our stay. I believe they are having issues with many of the units. If you are looking for an affordable, no frills place to stay, this is a good choice as long as your room has A/C.

The hotel is right next to Wesley hospital which was super convenient. However it is not a comfortable place to stay. The lobby bathroom was broke. No lids for the coffee cups. Beds were like sleeping on cardboard that was about to fold in half and the pillows were so worn out we had to go buy some. The halls and rooms were super hot. We turned on the ac and got the room cooled but while we were gone during the day they went in and shut it off so when we got back it was super hot again. Wouldn’t be a place I would choose to stay but for the convenience of hospital access we made it work

There needs to be some updating on the room and new mattresses. The beds are worn out.

Decent place to crash for the price. The bed was uncomfortable, the heating unit made a horrible noise every time it would turn on and there were cigarette burns in the comforter, but all and all it served it's purpose. It's a very no frills place to stay that is cozy and has a hot shower and a bed to sleep in. If you need more frills this is not the place for you, but if you're ok with just the bare basics it's a great stay.

Staff was polite and helped us with a quick check-in. The location was convenient. Overall, a good stay — would consider coming back.

I really enjoyed my stay here. The room was clean and cozy, and the staff were very kind and helpful. Check-in was fast and easy. I would happily stay here again.

1. ROOM ACESS CARD READER WAS NOT WORKING. AT CK-IN WE WERE ISSUED THE ONLY MASTER KEY FOR THIS FACILITY. I WAS NOT COMFORTABLE WITH THIS. 2. HANDICAP EMERGENCY BUTTON IS IN THE HALLWAY NOT IN THE ROOM. 3. THE BED SETS WAY TOO TALL FOR HANDICAP WHEELCHAIR ACCESS. 4. THE DOOR NEAREST THE HANDICAP PARKING IS LOCKED AT NIGHT. YOU HAVE TO ENTER THROUGH THE FRONT ENTRY. I UNDERSTAND THIS FOR SAFETY, SECURITY PURPOSES. BUT THE HANDICAP PARKING SHOULD BE MOVED TO THE FRONT. 5. THE HOST CAME TO OUR ROOM WITH US & TURNED ON THE AC UNIT. IT DID NOT WORK. HE TOLD US THE REPAIR MAN WOULD BE DOWN SHORTLY. HE WAS & REPLACED THE UNIT. IT SHOULD HAVE BEEN TURNED ON EARLIER. 6. EXPEDIA AD LISTED BREAKFAST. THERE WAS NONE. 7. THE FRIDGE BARELY COOLED. 8. IT TOOK FOREVER TO GET HOT WATER IN THE SHOWER. **GOOD POINT* THE HOSTS WERE NICE

Room was clean and friendly staff. A little excitement when 2 people got caught in the elevator when it had an issue. Over all all was good. Would like to see a second chair in the rooms but that is just my preference.

First of all, the pictures on here do not match the room at all. Once I got through the horrible check in process, the room was terrible. There was plastic wrap on the box spring and the beds were very uncomfortable and had stains on them. One of the beds didn't have a fitted sheet on it just the mattress cover, plus the blankets on the beds were duvet covers only. The nightstand plugs didn't work at all. There was one trash can in the room and it was in the bathroom. The fridge was dirty. One of the reading light didn't work. Now for the bathroom, there were pink stains on the toilet seat and on the shower curtain. I had to replace the toilet paper when I first got there because it was empty. The faucet was coming out of the wall and not installed properly. The bathtub was dirty and the ceiling was falling above the bathtub. Ice machine was not working at all. The breakfast had nothing but one kind of cereal, brown bananas and old donuts. The front desk was not 24/7, you have to call a phone on the front glass. When I brought these issues to them, he kept talking over me and decided he was going to hit the desk with his fist. It says pet friendly unless it is a pit bull dog.

The staff was extremely helpful and pleasant to work with.

Worst stay ever, one of our rooms smelled like a dead animal was there. The service person sprayed something but the smell was there, also they didnt have keys for our room. The service person personally had to open our door eveytime we step out. We want our money back.

Generally it's okay. The day we checked in our room was not ready. And next day there's no breakfast. I guess it's short staffed.

I want to express my first concern, the front desk personnel (male) walking me, a woman, to the purchased room alone and going into room. Showing the woman the two pen stains on Queen comforter. Making the first expression of the establishment a bit awkward and not normal behavior from hotel staff. I have stayed in many hotels and never had a guide. The odd behavior continued within respect to him toward me, the woman. Had the room not been prepaid for the three night stay, and losing out on money. I would have abruptly left the first night. Off the topic of odd behavior and uncomfortable feeling created my staffing; the hotel seemed lije itvwas in renovations perhaps, as in, maybe not prepared for guests just yet- the ice machine shown on walk/tour, did not work the entire time on main floor by side door, TV network switched to movie channel-no TV for 1 whole day, no toilet paper holder (broken), no tissues in room but tossue holder, extra shower towels- sparse and no coffee provided in room or continental breakfast. 1 star. Hopefully things will get better, but I will never be back at this particular hotel establishment.

We did not get checked in until after 11:00 pm. The door was not closed and latched. It was hotter than Hades and took all night to cool down. There was not a blanket on the beds, just a sheet. Contential breakfast was a farce. No coffee in the rooms and none downstairs for breakfast. In the room, checkout time was posted as 12:00 pm, but it was posted on my receipt as 11:00. I put my receipt in my billfold and didn't see it. The clerk yelled at my partner about leaving. The exterior side doors were propped open so the building was not secure. It was more of an appartment building than a hotel.

Great customer service, convenient location.

Staff was quite helpful and pleasant. The room was quiet and the location convenient. Furnishings wherein good condition.

I stayed there alone on a vacation and it was quiet and peaceful. There's plenty of good food places nearby, and the fact it's so close to the medical centre adds some more confidence

Great location

Very convenient location with easy access

Being right across the street from the hospital made the location wonderful since I was with my hospitalized sister. Price wasbest in the area. Room very comfortable and quiet. I wish there had been a warm breakfast a few days a week rather than a grab and go breakfast every day. It gets expensive to eat out every day breakfast, lunch and dinner although there are several locations within walking distance. All in all a great stay.

Was close to hospital that i was having surgery at

Needs to be remodeled. Toilet didn’t work in first room and shower didn’t work in second room . Liked convenience to Wesley Hospital.

Close to everything! The area feels safe with lots of things happening!

Variety of places to eat at walking distance.

Have stayed here many times, mainly for convenience. The staff is always pleasant and helpful if there\'s any issue with the room. The rooms are outdated, and still have a smoke smell even though it\'s been smoke free for several years. Most rooms I have been in have stained carpet. Everything in the room is functional though. I always leave before breakfast, but can get a "sacked breakfast" if I ask for it when I check in. Nothing special, but better than nothing when you don\'t have time to stop anywhere to get something in the morning. Generally, the rooms are as clean as they can be, considering the age of everything. Due to the convenient location, will stay here again. Hopefully the owner will be able to start updating the facility one day soon.

Although listed there was no continental breakfast. The fan in the HVAC unit was extremely loud--if I could not remove my hearing aids it would have been intolerable. No front desk service 11pm to 7 am. Did do maid service without request.

I booked a hotel with breakfast yet breakfast wasn’t available adding an extra $60.00 expense.

Bed bugs really bad and customer service is completely shut out let's not even mention the continental breakfast cereal no spoons no bowls and eating area was completely filthy

First of all, the pictures on here do not match the room at all. Once I got through the horrible check in process, the room was terrible. There was plastic wrap on the box spring and the beds were very uncomfortable and had stains on them. One of the beds didn't have a fitted sheet on it just the mattress cover, plus the blankets on the beds were duvet covers only. The nightstand plugs didn't work at all. There was one trash can in the room and it was in the bathroom. The fridge was dirty. One of the reading light didn't work. Now for the bathroom, there were pink stains on the toilet seat and on the shower curtain. I had to replace the toilet paper when I first got there because it was empty. The faucet was coming out of the wall and not installed properly. The bathtub was dirty and the ceiling was falling above the bathtub. Ice machine was not working at all. The breakfast had nothing but one kind of cereal, brown bananas and old donuts. The front desk was not 24/7, you have to call a phone on the front glass. When I brought these issues to them, he kept talking over me and decided he was going to hit the desk with his fist. It says pet friendly unless it is a pit bull dog.

No pillowcases, stained mattress covers, footprints in the bathtub. For breakfast they had little packs of powdered donuts, a loaf of bread, peanut butter, brown spotted bananas, packets of instant oatmeal, activia yogurt, sunny D, and milk. No coffee, no hot water. And this was the kicker, at 6:30am, the manager called to warn me not to come out of my room because a pitbull had come into the hotel and was running loose.

The property is near the hospital which makes it convenient. But understand that it is a dated property, not the cleanest hotel, & the breakfast is minimal at best. The price is reasonable, but understand that you get what you pay for... don't expect much.

Generally it's okay. The day we checked in our room was not ready. And next day there's no breakfast. I guess it's short staffed.

The breakfast was a half a loaf of bread and a jar of peanut butter. Some hostess cinnamon cakes (about 5 of them) and a couple apples and oranges. The counter was filthy and had ants. The coffee machine looked like it hadnt been cleaned in months. That was on Saturday only. On Sunday there was no breakfast. The building smelled strongly of mildew. There was a fishtank in the breakfast area with dead fish floating in it. The hallways on the second floor were never cleaned during our stay. The front checkin counter had a plastic window that was horribly smeared. The entire building felt to be covered in a layer of grime that was recently painted over with a fresh paint of coat. The pictures we saw of the room on this site looked nothing like the actual room. The room itself was dirty, dead bug carcasses, dirty mirror in the bathroom. Due to the medical situation we were there for, we didnt have a choice but to stay there as we didnt have the extra money to go somewhere else. So we bought some cheap sheets to cover the bed and endured it. Woke up the last day with a roach on the headboard. Went to checkout and not a person in site. The room wasn't worth the amount spent to stay there and we could've went to somewhere nicer for the same amount. This hotel is great for junkies and tweakers. If you aint one of those, I do not recommend checking into this hotel. The entire ad for this hotel was a blatant lie!

It sucked it was filthy.sheets were dirty shower dirty.no breakfast everything sucked