Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is included.

Are pets allowed at the property?

Pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 15:00, and check-out is until 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Specific details regarding bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The property is located in El Paso (Normandy Park), within a 10-minute drive of Fort Bliss and Paso del Norte International Bridge. It is approximately 3.1 km from El Paso International Airport and close to several attractions such as Bassett Place and the El Paso Zoo.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool that is open from April to September.

What are the policies for guests staying with children?

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Quality Inn & Suites Airport in El Paso

Average nightly price at Quality Inn & Suites Airport by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$71
March	US$70
April	US$80
May	US$93
June	US$84
July	US$86
August	US$85
September	US$83
October	US$70
November	US$69
December	US$70

What guests think

At Quality Inn & Suites Airport, travellers highlight a convenient location near the airport and shopping, friendly staff, budget pricing, and a generally satisfying hot breakfast, while noting the property is older and maintenance and cleanliness can vary.

Room size and comfort are acceptable for the price, but decor and fixtures feel dated, and some guests report thin walls, plane or street noise, and maintenance issues like weak AC, tricky doors, and slow drains. Cleanliness is inconsistent: many find rooms very clean, yet others mention lingering smoke or musty odors, stained linens, dirty floors, and occasional cockroaches. Breakfast is frequently praised, though a few experienced poor coffee or limited options, and the airport shuttle operates only limited weekday hours with no elevator access to upstairs rooms. Overall, expect an affordable, convenient stay with friendly service in an older, motel-style property.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Older, motel-style setup with parking by the rooms and an attached Mexican restaurant; the outdoor pool and on-site laundry are noted. The airport shuttle has limited weekday hours, there is no elevator, and Wi-Fi reliability is mixed.

Related guest reviews

10

Catherine

5 Jun 2025

·

Stayed 1 night

Nice spacious room for a big family like ours. The pool was a bonus amenity. Quiet and safe area. Overall it was a great stay.

8

Susan M

6 Mar 2025

·

Stayed 1 night

This was a well kept, clean property. Their breakfast room and menu selections were great with lots of hot choices. Nice outdoor pool too.

2

Denise

15 Feb 2025

·

Stayed 1 night

After a post midnight checkin after a grueling day of travel, the air/heat unit broke in the middle of the night with a loud screeching and grinding sound. It was hard to get back to sleep after that jolt. We reported it & the morning & clerk said ok. No discount, apology, any type of action to compensate for the disturbance or create customer satisfaction. The was supposed to be a shuttle but we had to pay for cabs because it only runs 8-4 weekdays only.

2

Bryn

13 Feb 2025

·

Stayed 1 night

I stayed 1 night, left my truck at QI and was shuttled to the airport, having been assured I could expect a shuttle back to the motel at the end of my trip, for a 2nd night’s stay. Not ONE EMPLOYEE BOTHERED TO MENTION THAT THEIR SHUTTLE SERVICE STOPPED AT 4 PM. My flight landed at 8pm. After 22 hours of overseas travel, I had no way to reach QI and my vehicle without a $23 taxi, and I had to wait over 30 minutes for that in an unsafe, deserted airport. No vending machine, and I was starving. My first stay here, the soda machine was empty. I will never ever stay here again, and will share what happened to me for and wide.

8

Laurence

28 Aug 2024

·

Stayed 1 night

Clean, comfortable rooms. Located near airport, shopping areas and restaurants. Friendly staff. Rather scruffy appearance (doors need painting, parking lot uneven, lots of road construction). Good value. Airport shuttle only starts at 8am, so not good for early flights.

8

Tom

24 May 2024

·

Stayed 1 night

There is a Mexican restaurant basically on the property. Very nice, good food, great service. The hotel was probably called a motel at one point in time as you park near your room (rather than a central entrance). Unfortunately, we were on the 2nd floor and there were no elevators. If you can’t lug your luggage up stairs, this may not be the property for you.

2

Amanda

5 May 2024

·

Stayed 1 night

Picked it because of the location and pool. The hotel is really run down. The pool was empty. I would not recommend this hotel. Go somewhere else.

10

Richard

19 Oct 2023

·

Stayed 1 night

Overall great experience but thetheir only available units were on the 2nd floor. (No Elevator) floor. This was an issue for my wife, since she uses a Walker

8

ROBERTO

17 Jul 2023

·

Hotel lobby and room clean. Staff very professional. Hotel has problem with wi-fi. My assigned was quite a distance fro their equipment and was not able login on my computer.

10

Gabriel

7 Jul 2023

·

Stayed 1 night

Public transportation available. Breakfast was great! All of variety available. Con: airport shuttle not available during the weekends

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Cleanliness

Cleanliness is inconsistent: some rooms are reported very clean, while others have smoke or musty odors, stained linens, dirty floors, and occasional roaches. Housekeeping frequency and attention to detail vary.

Related guest reviews

8

Roxanne

17 Oct 2025

·

Stayed 1 night

Room was clean but had a bad smell

4

Taylor

9 Jul 2025

·

Stayed 1 night

The staff was very nice, & eager to serve. the room was your basic budget stay, I don't mind that, however, there were 3 roaches found in our room throughout the night.

4

Terrie

2 Apr 2025

·

Stayed 1 night

The room was listed as a non-smoking room. The room smelled so strong of cigarettes. I had to go the store and buy fabric spray to calm down the odor just to go to sleep. Disappointing!

2

Janet

10 Jan 2025

·

Stayed 1 night

Large roaches in room

4

Luz

9 Jan 2025

·

Stayed 1 night

There was a medium size cockroach in the room and the room smelled like cigarettes. A report was made about the roach and was only offered to fumigate the next day. The manager didn't follow up with discounted room rate request.

8

Cameron

21 Nov 2024

·

Stayed 1 night

Looks recently remodeled. Could be cleaner. Bathroom had several hairs. Staff was nice. Check in and out was quick.

2

Karla

8 Aug 2024

·

Stayed 1 night

It was DISGUSTING, rooms smelled like dirty BLEACH !!! And the beds had STAINS

2

Marco

29 Jun 2024

·

Stayed 4 nights

This place was so dirty. Hair on the bed skit and candy rappers on the floor. I mean I get that it doesn't have to look nice (which it doesn't) but dirty is what made me go to my mom's house.

6

Maria

25 Jun 2024

·

Stayed 2 nights

We had.a.bad day, and when we walk to.the lobby the.front desk person was so helpful and nice the she changed 😀 our mood, thank you for your.help. omg the room floor was discussed took off my shoes and my feet got black feom the floor was very dirty, and we.stay for 4 day's no service to the room. We had to ask housekeeping for toilets,

4

Kaylee

25 Jan 2024

·

Stayed 1 night

The sheets and comforters on both beds had dirt and stains on them. The bathroom was also dirty with hair on the sink and doorknob. The was something brown on the walls. The toilet was very loud

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable for the price, but decor and fixtures are dated. Expect thin walls and airport or street noise in some rooms, plus occasional functional issues like small pillows or weak AC.

Related guest reviews

8

Penny

14 Nov 2025

·

Stayed 1 night

Was on the flight pattern of the airport so a bit noisey, although it calmed down for a few hours

10

adrian

30 Jul 2025

·

Stayed 1 night

Good stay. No complaints. Spacious room. Great water pressure in shower. The bed could be a little softer.

6

Schatorious

30 Jun 2025

·

Stayed 1 night

It was slightly noisy due to being right by a busy street. The latch on the door was extremely loose like someone tried to break in before. I was in room 182. The water did not get very hot and the shower was not heavy water pressure. The ac was located away from the bed which sucked because you really couldn’t feel the air. The sheets had a foody-like odor… Due to the look of the hotel we assumed the rest of the rooms would probably be the same so we sucked it up for 1 night. I would not stay here again. However, check in was a breeze and the agent was extremely nice.

10

Catherine

5 Jun 2025

·

Stayed 1 night

Nice spacious room for a big family like ours. The pool was a bonus amenity. Quiet and safe area. Overall it was a great stay.

8

HSIN YI

30 May 2025

·

Stayed 1 night

Very spacious, beds are comfortable, clean room, good value for money

8

Suzanne

17 Mar 2025

·

Stayed 1 night

Bed was vibrating when i went to bed. Not sure what from. It had stopped when i woke up in the night. Pillows were very small. Shower didnt drain well. Easy access from hwy 10. Breakfast was suffcient. Check-in and out was fast , friendly and helpful.

6

Aracely

23 Feb 2025

·

Stayed 1 night

The property is in a good place, but you can hear all the noises

8

Faith

7 Nov 2024

·

Stayed 1 night

The staff were outstanding! The room was clean and comfortable but the bldg was very old and very loud, doors slamming at all hours of the night.

2

Gerardo

8 Jan 2024

·

Stayed 1 night

Horrible noisy, hard to sleep with those paper thin walls.

6

Sarah

9 Aug 2023

·

Stayed 1 night

Room was clean & functional. But strong odor of cheap Tequilla & hated the tiny uncomfortable pillows for a King bed

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Service

Service is often friendly and helpful at the desk and during breakfast. A few guests reported rude interactions, duplicate room assignments, or slow housekeeping.

Related guest reviews

10

Ann

30 Oct 2025

·

Stayed 1 night

Great staff always friendly.

2

Scott

11 Aug 2025

·

Stayed 1 night

Worst experience I’ve ever had checking into a hotel. The lady working at the front desk should be fired. Immediately cancelled my booking while dealing with her. Would pay a dime to stay here.

2

Scott

11 Aug 2025

·

Stayed 1 night

Lady working at the front was the most disrespectful person I’ve ever encountered at a hotel. Cancelled my booking right away. Would never spend a dime at this place after that.

10

Alice

15 May 2025

·

Stayed 1 night

Property was clean, safe and the staff very helpful and friendly. Breakfast was great-more than I expected.

10

Angelica

9 Apr 2025

·

Stayed 1 night

Susan, she is the front desk receptionist, help us so much and she was extremely cordial. I am so looking forward to stay there again

4

James

16 Sept 2024

·

Stayed 1 night

Far too many transients at the hotel and the area. 10 minutes after I entered my room a very high man entered my room with a key. We had both been assigned the same room in error. He told me he was tweaking and needed to rest. This did not make me feel secure at all. The manager did bring by a new key for m but I still did not understand how they could assign 2 guest to the same room both with digital keys.

10

Richard

9 Sept 2024

·

Stayed 1 night

Awesome customer service

10

Matthew

5 Sept 2024

·

Stayed 1 night

Very nice and helpful staff

10

Daren

23 Dec 2023

·

Stayed 1 night

Super friendly staff.

10

Judy

9 Oct 2023

·

Stayed 2 nights

We would definitely stay here again next time we're in El Paso. This place is clean, neat, quiet, and in a safe area. The staff were awesome. Our upstairs neighbors were stomping around till 130am. I called the front desk and it was quiet within 2 minutes. I was so impressed. Breakfast was awesome. The usual cereal, toast, juices, rolls, etc. Plus 2 kinds of eggs, sausage, biscuits, refried beans, and gravy. All were good. Great place only 11 minutes from the Convention Center.

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Location

Very convenient for the airport, highways, and nearby shopping and restaurants. Some guests mentioned plane or traffic noise and occasional concerns about loitering in the area.

Related guest reviews

4

Kyle

2 Aug 2025

·

Stayed 1 night

There is a lot of people just loitering around the property.

2

Luis Martin Sanchez

5 Jul 2025

·

Stayed 5 nights

Not a suitable area for kids or teens

10

Audrey

22 Mar 2025

·

Stayed 1 night

Convenient location.

10

Kenneth

15 Jan 2025

·

Stayed 2 nights

Very nice place. Convenient to the airport, shopping and nearby restaurants. The front desk help was really good and helpful with information. Very courteous.

8

HOMERO

30 Dec 2024

·

Stayed 1 night

Very noisy property. The floors haven’t been mopped in weeks. But it did the trick and the breakfast was nice. The location is perfect Near shopping and airport and major highways

10

Odessa

30 Sept 2024

·

Stayed 1 night

This hotel was just a few miles from the El Paso airport- which is why we picked it. The staff were friendly and helpful. The hotel amenities were appreciated. Most importantly the room was clean and comfortable.

8

Victor

31 Aug 2024

·

Stayed 1 night

Good place, very good location if you go to the airport.

8

SILIVA

19 Jun 2024

·

Stayed 2 nights

Centrally located easy excess to eatery, shops and airport😊

8

Cindy

25 Jan 2024

·

Stayed 1 night

Front desk staff are nice Ten minutes walk to a shopping mall & Target

10

Baoping

22 Jan 2024

·

Stayed 1 night

Good location if you take flight.

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Dining

Breakfast is widely praised for hot options and variety (including chilaquiles), though some reported poor coffee or inconsistent quality. Several guests also liked the attached Mexican restaurant.

Related guest reviews

8

Ann

14 Nov 2025

·

Stayed 1 night

There was no coffe in the breakfast because coffee machine was broken. Seems they could still brought in some kind of backup. That is an important part of people’s morning.

10

KARINA

15 Sept 2025

·

Stayed 1 night

Great location in a very safe area and the price is budget-friendly. Rooms are very cute and nicely decorated, but they definitely need a deeper cleaning — it feels like they only do surface cleaning. The big downside was breakfast: the coffee was spoiled and undrinkable. If they improve cleanliness and breakfast quality, this would be an excellent place for short stays.

6

Mike

11 Sept 2025

·

Stayed 1 night

It’s a older hotel but it seems a bit outdated but it is a inexpensive hotel the breakfast was just horrible the orange juice tasted like colored water the powder eggs were pretty bad also

10

Joe

21 Aug 2025

·

Stayed 1 night

Great place, clean, great staff and great breakfast.

10

Luis Carlos

5 Aug 2025

·

Stayed 3 nights

The breakfast chilaquiles

10

Gonzalo

6 Jun 2025

·

Stayed 2 nights

location, great buffet breakfast, all day coffee in the main office, swimming pool, great service from receptionist.

10

Alice

15 May 2025

·

Stayed 1 night

Property was clean, safe and the staff very helpful and friendly. Breakfast was great-more than I expected.

10

Patricia

16 Apr 2025

·

Stayed 1 night

The place has been renovated and is well cared for by the staff. Comfortable. Excellent breakfast.

10

Francis

5 Apr 2024

·

Stayed 1 night

The restaurant attached was wonderful.

10

federick

21 Jun 2023

·

Stayed 1 night

The breakfast was like a full service restaurant. There’s a Mexican restaurant that is attached to the main office in the front. The restaurant serves the hot breakfast. I.e…sausages, eggs, eggs with bacon. Beans, breakfast chilaquiles, Dole OJ Apple juice. Etc. coffees teas. It was amazing. 5 stars. Even had a nice lounge area to eat in. The place was nice and quiet. I had a cargo bag attached to my hood. The parking was right in front so I could keep a good eye on it. But the place was very well lit and employees frequented the parking lot. I felt very safe there. Rooms were clean. Couldn’t ask for more

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $73	2 $73	3 $76	4 $73	5 $74	6 $93	7 $93
8 $74	9 $78	10 $80	11 $77	12 $78	13 $92	14 $93
15 $73	16 $78	17 $77	18 $77	19 $76	20 $89	21 $93
22 $74	23 $70	24 $72	25 $70	26 $71	27 $85	28 $88
29 $70	30 $72

Quality Inn & Suites Airport

Prices for Quality Inn & Suites Airport

Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, Accessible, Smoking

Room, 1 King Bed, Accessible

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds, Smoking

Standard Room, 1 King Bed, Smoking

Suite, Multiple Beds

Room, 1 King Bed

Room, 2 Double Beds, Accessible

Standard Room, 1 King Bed

Guest reviews of Quality Inn & Suites Airport

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites Airport

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $96	26 $96	27 $95	28 $93	29 $95	30 $93	31 $93