The Ridges Resort on Lake Chatuge
US$159
/ night
Avg. for September
Prices for The Ridges Resort on Lake Chatuge
Select dates to see prices and availability
US$159
/ night
Avg. for September
Monthly average prices
Nightly prices at The Ridges Resort on Lake Chatuge average US$113 in the cheapest month (January) and US$165 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$113 |
| February | US$123 |
| March | US$119 |
| April | US$126 |
| May | US$143 |
| June | US$152 |
| July | US$160 |
| August | US$144 |
| September | US$159 |
| October | US$165 |
| November | US$141 |
| December | US$122 |
J
F
M
A
M
J
J
A
Sept · US$159
S
O
N
D
Most expensive: October (~US$165)
Cheapest: January (~US$113)
About this property
Enjoy a range of recreational amenities, including a water park (surcharge), an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Enjoy a range of recreational amenities, including a water park (surcharge), an outdoor pool, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Hiawassee? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 7 meeting rooms. Free self parking is available onsite.
Dining
Enjoy American cuisine at The Oaks Lakeside Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. To-go breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 66 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Location
With a stay at The Ridges Resort on Lake Chatuge in Hiawassee, you'll be on a lake, steps from Chattahoochee National Forest and a 2-minute drive from Chatuge Lake. This family-friendly hotel is 1 mi (1.6 km) from Hiwassee River and 4.3 mi (6.9 km) from Hightower Creek Vineyards.
What's nearby
Chattahoochee National Forest(0.1 Miles)
Hiwassee River(1 Miles)
Chatuge Lake(1.3 Miles)
Hightower Creek Vineyards(4.3 Miles)
Chatuge Regional Hospital(4.6 Miles)
Georgia Mountain Fairgrounds(6.5 Miles)
Hamilton Gardens(6.8 Miles)
Boundary Waters Marina(6.9 Miles)
Southern Water Trails LLC(8.9 Miles)
High Shoals Falls Trailhead(9 Miles)
Nantahala National Forest(10.5 Miles)
Unicoi Gap Trailhead(10.8 Miles)
Jackrabbit Campground(10.8 Miles)
Rollins Planetarium(13 Miles)
Lake Burton(13.1 Miles)
Atlanta, GA (PDK-DeKalb-Peachtree)(97 Miles)
Atlanta, GA (FTY-Fulton County)(109.7 Miles)
Hartsfield-Jackson Atlanta International Airport (ATL)(118.2 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tennis courts
Banquet facilities
Location
3499 US Highway 76, Hiawassee, Georgia, United States of America
Chattahoochee National Forest (0.1 Miles)
Hiwassee River (1 Miles)
Chatuge Lake (1.3 Miles)
Hightower Creek Vineyards (4.3 Miles)
Chatuge Regional Hospital (4.6 Miles)
Georgia Mountain Fairgrounds (6.5 Miles)
Room options
6
Standard Room, Accessible
Room details
2 Large Double Beds
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
12
Resort Side Two Queen
Room details
2 Large Double Beds
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
10
Resort Side King
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
9
Lakeside King
Room details
1 Extra-Large Double Bed
Sleeps 3
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
8
Lakeside Two Queen
Room details
2 Large Double Beds
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Balcony or TerraceAir ConditioningHeatingWi-Fi (Free)
Guest reviews of The Ridges Resort on Lake Chatuge
8.4
Very good
Based on 1,007 verified reviews
Who stays here?
Business
9%
Couple
51%
Family
24%
Group
13%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across the reviews, The Ridges Resort on Lake Chatuge is praised for its beautiful lakeside setting, relaxing atmosphere, cozy lobby fire pits with nightly s’mores, and generally friendly staff, with many guests noting clean, comfortable rooms and lovely views.
Read moreWas this helpful?
What guests think
Across the reviews, The Ridges Resort on Lake Chatuge is praised for its beautiful lakeside setting, relaxing atmosphere, cozy lobby fire pits with nightly s’mores, and generally friendly staff, with many guests noting clean, comfortable rooms and lovely views.
However, multiple reviews cite dated areas, musty odors, stained carpets, and occasional maintenance or housekeeping lapses such as nonworking phones or TVs, balcony/porch upkeep, and noise from thin floors. Facilities draw mixed feedback: lake access, marina and walking paths are appreciated, while pool hours or closures and a daily resort fee are questioned. Dining tends to be strongest at The Oaks Lakeside Kitchen, while Marina Station and breakfast receive mixed comments on quality, availability, and value. Overall, it suits travelers seeking a peaceful lakeside base more than those expecting a polished, full‑service resort.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Lakeside grounds, marina access, walking paths, cozy lobbies, and nightly fire pits/s’mores are widely appreciated. Some facilities are limited or worn, with balcony/porch repairs, occasional pool closures/late hours, resort fee concerns, and periods with no in‑room phones or limited desk hours.
Related guest reviews
10
Robert
1 Jul 2025
·
Stayed 2 nights
What a relaxing environment. The decked walk around to the water park/beach AND the Marina restaurant is clutch! Lobby and hardscape is perfect. Highly recommended
What a relaxing environment. The decked walk around to the water park/beach AND the Marina restaurant is clutch! Lobby and hardscape is perfect. Highly recommended
10
Bethany
13 Jul 2023
·
Stayed 3 nights
The Ridges Resort made for a memory filled vacation meet up spot for our family coming from out of town. The grounds and lake are beautiful and relaxing, everyone is super nice and friendly, and walking to the marina, the pool, and the water park was very convenient with kids, along with nightly s’mores at the fire pit. The bad reviews are kind of sad because it is definitely a more rustic, simple resort and not a super fancy hotel; it’s in the middle of the mountains in a small town! I love fancy stuff and luxurious trips myself, but we loved the old school, more low key fun we had here. The staff clearly takes pride in everything they do at the resort; and make you feel very welcome. There are a few really good restaurants nearby, a couple of coffee shops, and boating, hiking, activities, etc. If you are looking for room service and a super high end experience, this isn’t the place to go, but it is an extremely fun and beautiful place for a very reasonable price. We, along with quite a few other guests, spent our early mornings on the dock with our coffees enjoying the beautiful lake and chatting. We plan to come back many times!
The Ridges Resort made for a memory filled vacation meet up spot for our family coming from out of town. The grounds and lake are beautiful and relaxing, everyone is super nice and friendly, and walking to the marina, the pool, and the water park was very convenient with kids, along with nightly s’mores at the fire pit. The bad reviews are kind of sad because it is definitely a more rustic, simple resort and not a super fancy hotel; it’s in the middle of the mountains in a small town! I love fancy stuff and luxurious trips myself, but we loved the old school, more low key fun we had here. The staff clearly takes pride in everything they do at the resort; and make you feel very welcome. There are a few really good restaurants nearby, a couple of coffee shops, and boating, hiking, activities, etc. If you are looking for room service and a super high end experience, this isn’t the place to go, but it is an extremely fun and beautiful place for a very reasonable price. We, along with quite a few other guests, spent our early mornings on the dock with our coffees enjoying the beautiful lake and chatting. We plan to come back many times!
8
Pamela
27 Dec 2024
·
Stayed 2 nights
I enjoyed my stay. The facilit was clean and the grounds were beautiful. We did not leave all day because it was so nice to walk around. However, the resort charges $25 per person for a resort fee. We were told this covered the nightly smores and firepits. Unfortunately, the two nights we stayed the firepits were not ignited. I chose the resort because of the firepits and the beautiful landscape. I was so looking forward to sitting by the firepit. We were told by two front desk staff that they would be lit from 8pm tob10pm. My fiance felt so bad for me he wanted to lite the fire himself. Please don't disappoint another guest. I traveled great distance for this experience and was definitely misled. Other wise, i say give them a try!
I enjoyed my stay. The facilit was clean and the grounds were beautiful. We did not leave all day because it was so nice to walk around. However, the resort charges $25 per person for a resort fee. We were told this covered the nightly smores and firepits. Unfortunately, the two nights we stayed the firepits were not ignited. I chose the resort because of the firepits and the beautiful landscape. I was so looking forward to sitting by the firepit. We were told by two front desk staff that they would be lit from 8pm tob10pm. My fiance felt so bad for me he wanted to lite the fire himself. Please don't disappoint another guest. I traveled great distance for this experience and was definitely misled. Other wise, i say give them a try!
8
Erica
14 Jun 2025
·
Stayed 1 night
The property has a gorgeous view of the lake. Property was clean. The pool is cleaned daily - but doesn't open until 10AM. We would definitely stay here again.
The property has a gorgeous view of the lake. Property was clean. The pool is cleaned daily - but doesn't open until 10AM. We would definitely stay here again.
6
Kenneth
26 Oct 2024
·
Stayed 4 nights
The resort is in a lovely location and we enjoyed the lake view and the breakfast was fantastic. We were somewhat concerned with the balcony railings. Very rotten wood and some banisters were falling out. The landscaping crew must be on vacation. So much work to be done.
The resort is in a lovely location and we enjoyed the lake view and the breakfast was fantastic. We were somewhat concerned with the balcony railings. Very rotten wood and some banisters were falling out. The landscaping crew must be on vacation. So much work to be done.
8
Patti
23 Oct 2023
·
Stayed 2 nights
Overall the property was clean and the views of the lake and mountains were amazing. We were mad aware that they were changing out their phone system and there no phones in our room. The only way to communicate with the front desk was to call from your cell, but on up to certain hours at night. There would not be anyone at the front desk after those hours. Our room was comfortable, but there was a bug on my comforter, a stain on the night stand that could not be removed, a chair with what looked like someone threw bleach on it and stained carpet not only in our room but most of the carpets in the halls/stairs.
Overall the property was clean and the views of the lake and mountains were amazing. We were mad aware that they were changing out their phone system and there no phones in our room. The only way to communicate with the front desk was to call from your cell, but on up to certain hours at night. There would not be anyone at the front desk after those hours. Our room was comfortable, but there was a bug on my comforter, a stain on the night stand that could not be removed, a chair with what looked like someone threw bleach on it and stained carpet not only in our room but most of the carpets in the halls/stairs.
10
Dodie
22 Aug 2025
·
Stayed 3 nights
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
6
Allison
8 Sept 2024
·
Stayed 1 night
We were charged a resort fee for one night. Very small properly with exterior needing some TLC. On the lake which is nice but traffic from the road is distracting. The pool was closed. I do not understand the resort fee. Just another reason to charge guest more. Thank God my trip was only 1 night.
We were charged a resort fee for one night. Very small properly with exterior needing some TLC. On the lake which is nice but traffic from the road is distracting. The pool was closed. I do not understand the resort fee. Just another reason to charge guest more. Thank God my trip was only 1 night.
10
Haley
29 Aug 2025
·
Stayed 3 nights
Clean facility, accommodating staff. The s’mores and the fire pit every evening was such a nice touch!
Clean facility, accommodating staff. The s’mores and the fire pit every evening was such a nice touch!
8
charlene
3 Feb 2025
·
Stayed 1 night
The area is nice. The hotel looks like it is doing some updates and it is needed. The outside areas are in need of repair (gazebos, roofs)
The area is nice. The hotel looks like it is doing some updates and it is needed. The outside areas are in need of repair (gazebos, roofs)
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests report clean rooms and tidy grounds, but feedback is inconsistent. Recurrent issues include musty odors, stained carpets, pests (ants/fleas), mold in bathrooms, and balconies/patios with cobwebs.
Related guest reviews
8
Donald
13 Sept 2025
·
Stayed 3 nights
Entering our room, we find the bathroom door was off the rail and sitting on its bottom on the floor. This is a barn type rolling door. I had to call from the room using my cell phone as the room phone did not work. Following that, we discovered a brown stain on the white comforter. Yuck. and called again using a cell phone. I will say the front desk person was very helpful. As for the bourbon barrel tasting, it was a bust, in my opinion. The mgr,Troy, reminded me of 'mumbles' and was of no help. Maybe should be a disher instead. Walking to the marina station for eats was convenient.
Entering our room, we find the bathroom door was off the rail and sitting on its bottom on the floor. This is a barn type rolling door. I had to call from the room using my cell phone as the room phone did not work. Following that, we discovered a brown stain on the white comforter. Yuck. and called again using a cell phone. I will say the front desk person was very helpful. As for the bourbon barrel tasting, it was a bust, in my opinion. The mgr,Troy, reminded me of 'mumbles' and was of no help. Maybe should be a disher instead. Walking to the marina station for eats was convenient.
2
Ana
4 Jan 2025
·
Stayed 1 night
Super dirty no a 4 star hotel
Super dirty no a 4 star hotel
10
Cynthia
11 Jan 2026
·
Stayed 3 nights
First of all, everyone was friendly from the moment we arrived. Our room was clean and fresh and comfortable and those were the most soft pillows I have ever used. The grounds were clean and comfortable. They had marshmallows s'mores outside at night for families I felt really safe. I really do like this place and I will be returning. I have nothing bad to say. I really enjoyed myself. I wish I could have stayed another night
First of all, everyone was friendly from the moment we arrived. Our room was clean and fresh and comfortable and those were the most soft pillows I have ever used. The grounds were clean and comfortable. They had marshmallows s'mores outside at night for families I felt really safe. I really do like this place and I will be returning. I have nothing bad to say. I really enjoyed myself. I wish I could have stayed another night
10
Larry
23 Jul 2025
·
Stayed 1 night
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
4
Laisa
2 Jan 2025
·
Stayed 2 nights
Honestly I don't know what makes this place a resort, for me it's just a hotel. There's nothing to do, if I got bored, imagine my 2 year old son. The place needs renovation, the carpet is dirty and looks old, the room was dirty, especially the bathroom, and judging by the smell of the bed linens, they didn't seem to be clean. The view for the lake is nice, but based on everything else it's not worth the price. Disappointed, I definitely wouldn't go back.
Honestly I don't know what makes this place a resort, for me it's just a hotel. There's nothing to do, if I got bored, imagine my 2 year old son. The place needs renovation, the carpet is dirty and looks old, the room was dirty, especially the bathroom, and judging by the smell of the bed linens, they didn't seem to be clean. The view for the lake is nice, but based on everything else it's not worth the price. Disappointed, I definitely wouldn't go back.
8
Elizabeth
19 Jul 2025
·
Stayed 4 nights
Everything was great until we got ants in our room. It wasnt the ants that disappointed me but the lack of caring from the woman who was working. I explained the situation and told her i couldn't change rooms at the time due to a excursion planned and payed for. I asked if the room could be sprayed while we were gone for the entire day. When we arrived back nothing had been done and we had ants EVERYWHERE. When i switched rooms no one helped me and it took me almoat 2 hours to pack and then unpack again. I was only upset by the lack of caring. Ants cant be helped but i would have appreciated just a little consideration or an offer of a hand. Otherwise it was a beautiful place and everyone else that worked there was great. I would stay there again even after this.
Everything was great until we got ants in our room. It wasnt the ants that disappointed me but the lack of caring from the woman who was working. I explained the situation and told her i couldn't change rooms at the time due to a excursion planned and payed for. I asked if the room could be sprayed while we were gone for the entire day. When we arrived back nothing had been done and we had ants EVERYWHERE. When i switched rooms no one helped me and it took me almoat 2 hours to pack and then unpack again. I was only upset by the lack of caring. Ants cant be helped but i would have appreciated just a little consideration or an offer of a hand. Otherwise it was a beautiful place and everyone else that worked there was great. I would stay there again even after this.
10
Cathy
30 Dec 2025
·
Stayed 3 nights
Room was clean, facilities and grounds were clean. We were there on Christmas Day and the restaurants were closed (so was everything else in town), but they brought in prepared meals that you could microwave. That was a considerate touch. All the staff was great. Love the upper and lower lobbies and the fireplace.
Room was clean, facilities and grounds were clean. We were there on Christmas Day and the restaurants were closed (so was everything else in town), but they brought in prepared meals that you could microwave. That was a considerate touch. All the staff was great. Love the upper and lower lobbies and the fireplace.
8
Patti
23 Oct 2023
·
Stayed 2 nights
Overall the property was clean and the views of the lake and mountains were amazing. We were mad aware that they were changing out their phone system and there no phones in our room. The only way to communicate with the front desk was to call from your cell, but on up to certain hours at night. There would not be anyone at the front desk after those hours. Our room was comfortable, but there was a bug on my comforter, a stain on the night stand that could not be removed, a chair with what looked like someone threw bleach on it and stained carpet not only in our room but most of the carpets in the halls/stairs.
Overall the property was clean and the views of the lake and mountains were amazing. We were mad aware that they were changing out their phone system and there no phones in our room. The only way to communicate with the front desk was to call from your cell, but on up to certain hours at night. There would not be anyone at the front desk after those hours. Our room was comfortable, but there was a bug on my comforter, a stain on the night stand that could not be removed, a chair with what looked like someone threw bleach on it and stained carpet not only in our room but most of the carpets in the halls/stairs.
6
Kathy
30 Dec 2023
·
Stayed 2 nights
The property could be very nice. We had 3 rooms in the first 10 hours. The first one - tv didn't work, 2nd reeked of cologne and bathroom smelled horrible. The 3rd one the bathroom was not clean at all... hair all over the floor and the tub would not drain. If the place was cleaner and the carpet was taken out it would be good. They had alot of nice assets. Coffee, etc all day. Smores at the fire pit. And a restaurant was available on premises. The staff was awesome and very accommodating. Just needs a better cleaning service and upgrade carpets. They are pet friendly so it smelled like dogs a bit.
The property could be very nice. We had 3 rooms in the first 10 hours. The first one - tv didn't work, 2nd reeked of cologne and bathroom smelled horrible. The 3rd one the bathroom was not clean at all... hair all over the floor and the tub would not drain. If the place was cleaner and the carpet was taken out it would be good. They had alot of nice assets. Coffee, etc all day. Smores at the fire pit. And a restaurant was available on premises. The staff was awesome and very accommodating. Just needs a better cleaning service and upgrade carpets. They are pet friendly so it smelled like dogs a bit.
4
Sally
10 Jun 2024
·
Stayed 2 nights
We had a lakeview king room and it was terrible in that is was so musty, damp and smelly! I honestly couldn't stand being in it. The carpet needs to be replaced! I made sure to wear my flip flops the entire time. It was gross. The bathroom floor did not seem clean either. I wouldn't be surprised if they took up that carpet and found mold. I did not sleep well with the mustiness in the room. We spent $737 for two nights in a crappy room. That's a lot of money. Was very disappointed with the room. It should have been $100/night at most but I know we're also paying for the grounds and pool I guess which were both nice. We liked the Oaks restaurant too. Ate there twice. Great food and service. The property is beautiful and well kept. Too bad the rooms are not. They need updating badly or at least the one we were in. We enjoyed having a glass of wine out in the green space and looking at the lake.
We had a lakeview king room and it was terrible in that is was so musty, damp and smelly! I honestly couldn't stand being in it. The carpet needs to be replaced! I made sure to wear my flip flops the entire time. It was gross. The bathroom floor did not seem clean either. I wouldn't be surprised if they took up that carpet and found mold. I did not sleep well with the mustiness in the room. We spent $737 for two nights in a crappy room. That's a lot of money. Was very disappointed with the room. It should have been $100/night at most but I know we're also paying for the grounds and pool I guess which were both nice. We liked the Oaks restaurant too. Ate there twice. Great food and service. The property is beautiful and well kept. Too bad the rooms are not. They need updating badly or at least the one we were in. We enjoyed having a glass of wine out in the green space and looking at the lake.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious with comfortable beds, balconies, and lake views, and some have been updated. Decor and equipment can feel dated, with quirks like noisy HVAC, thin walls/ceilings, hard‑sliding or cloudy doors, limited in‑room storage or no microwaves, and occasional view misassignments.
Related guest reviews
6
Lisa
24 Apr 2025
·
Stayed 3 nights
Outside of hotel was beautiful. Beds were comfy. However, the balcony room was unlocked when I entered. There was no hook for the showers. Lots of holes in the room & general smell of mold.
Outside of hotel was beautiful. Beds were comfy. However, the balcony room was unlocked when I entered. There was no hook for the showers. Lots of holes in the room & general smell of mold.
10
Debbie
22 Sept 2023
·
Stayed 3 nights
The resort is in a beautiful location on the lake, sitting and walking outside was relaxing and landscaping lovely. The food at the restaurant on site delicious. Staff pleasant. The room had no closet or luggage rack. No space to put suitcase or countertops. The bathroom had no towel racks. Shower was nice.
The resort is in a beautiful location on the lake, sitting and walking outside was relaxing and landscaping lovely. The food at the restaurant on site delicious. Staff pleasant. The room had no closet or luggage rack. No space to put suitcase or countertops. The bathroom had no towel racks. Shower was nice.
8
Rhonda
22 Oct 2025
·
Stayed 2 nights
First: we loved this place. The setting is awesome - very beautiful. The staff is extremely cordial and well-trained in customer care. The room was large, the bed comfortable. Incredibly large selection of tv channels. Two restaurants on site. The balcony is a nice feature. GREAT shower. Beautiful grounds to wander around. The Keurig coffee maker didn’t work ( and this is a compliment) when we told the desk clerk, she had a replacement in our room almost immediately. We will be back
First: we loved this place. The setting is awesome - very beautiful. The staff is extremely cordial and well-trained in customer care. The room was large, the bed comfortable. Incredibly large selection of tv channels. Two restaurants on site. The balcony is a nice feature. GREAT shower. Beautiful grounds to wander around. The Keurig coffee maker didn’t work ( and this is a compliment) when we told the desk clerk, she had a replacement in our room almost immediately. We will be back
8
Shelia N
4 Jan 2024
·
Stayed 1 night
Very peaceful. The room was comfortable however the heating unit was very loud. Only one towel provided until requested.
Very peaceful. The room was comfortable however the heating unit was very loud. Only one towel provided until requested.
10
Vickie
4 Aug 2025
·
Stayed 2 nights
Loved our view from our room. We found the restaurant choices to be good around town and in nearby Clayton. Bed very comfortable.
Loved our view from our room. We found the restaurant choices to be good around town and in nearby Clayton. Bed very comfortable.
10
Billie
11 Jul 2025
·
Stayed 2 nights
Beautiful place. No in room microwaves. Pet litter trash cans were overflowing on walkway and were not emptied entire time I was there.
Beautiful place. No in room microwaves. Pet litter trash cans were overflowing on walkway and were not emptied entire time I was there.
10
Larry
23 Jul 2025
·
Stayed 1 night
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
10
Debbie
4 Sept 2023
·
Stayed 3 nights
Everyone was very nice and helpful. Everything is very pretty there. The carpet in hall and bedrooms need updated. Sliding doors in the bedrooms need to be made to slide better. But, all in all I would go back there.
Everyone was very nice and helpful. Everything is very pretty there. The carpet in hall and bedrooms need updated. Sliding doors in the bedrooms need to be made to slide better. But, all in all I would go back there.
8
Michael
12 Aug 2023
·
Stayed 1 night
Nice resort on the lake and next to a marina. Rooms are a good size, linens are fresh, beds comfortable, nice open spaces. Close to everything in the area.
Nice resort on the lake and next to a marina. Rooms are a good size, linens are fresh, beds comfortable, nice open spaces. Close to everything in the area.
10
Dodie
22 Aug 2025
·
Stayed 3 nights
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, and a few managers resolved issues promptly. Experiences vary, with reports of understaffing, slow or unwelcoming check‑in, limited desk hours, and inconsistent problem resolution or refunds during disruptions.
Related guest reviews
10
Rie
4 Nov 2025
·
Stayed 1 night
staff are very helpful and friendly!!
staff are very helpful and friendly!!
6
Melvin
4 Aug 2024
·
Stayed 2 nights
Book direct, through a 3rd party (hotels.com) your a second class guest they want you to direct everything through who you booked through. Very short on staff it appears as well at least around the 400pm check in time. Other than that the place is nice so is the area.
Book direct, through a 3rd party (hotels.com) your a second class guest they want you to direct everything through who you booked through. Very short on staff it appears as well at least around the 400pm check in time. Other than that the place is nice so is the area.
10
Graham
14 Sept 2024
·
Stayed 1 night
Staff were wonderful, kind and very friendly
Staff were wonderful, kind and very friendly
2
TAMMY
15 Jun 2024
·
Stayed 2 nights
We checked in on Wednesday evening. Upon check in we were told a water pipe had busted & that there were 6 men actively working on getting it fixed. We continued to check in, went to dinner, came back a couple hours later and still no water. Thursday morning when we woke up, we checked with the front desk & there was STILL no water. We had my 80 year old grandmother with us & could not continue to stay another day/night with no water. We checked out that morning before ‘check out time’ & we politely asked for a refund. The Resort refused the refund because it was ‘non-refundable’ even though it was an issue on THEIR end, with no running water for over a day. We loved the place but we are highly upset we can not get a refund due to no fault of our own.
We checked in on Wednesday evening. Upon check in we were told a water pipe had busted & that there were 6 men actively working on getting it fixed. We continued to check in, went to dinner, came back a couple hours later and still no water. Thursday morning when we woke up, we checked with the front desk & there was STILL no water. We had my 80 year old grandmother with us & could not continue to stay another day/night with no water. We checked out that morning before ‘check out time’ & we politely asked for a refund. The Resort refused the refund because it was ‘non-refundable’ even though it was an issue on THEIR end, with no running water for over a day. We loved the place but we are highly upset we can not get a refund due to no fault of our own.
10
Cynthia
11 Jan 2026
·
Stayed 3 nights
First of all, everyone was friendly from the moment we arrived. Our room was clean and fresh and comfortable and those were the most soft pillows I have ever used. The grounds were clean and comfortable. They had marshmallows s'mores outside at night for families I felt really safe. I really do like this place and I will be returning. I have nothing bad to say. I really enjoyed myself. I wish I could have stayed another night
First of all, everyone was friendly from the moment we arrived. Our room was clean and fresh and comfortable and those were the most soft pillows I have ever used. The grounds were clean and comfortable. They had marshmallows s'mores outside at night for families I felt really safe. I really do like this place and I will be returning. I have nothing bad to say. I really enjoyed myself. I wish I could have stayed another night
8
Elizabeth
19 Jul 2025
·
Stayed 4 nights
Everything was great until we got ants in our room. It wasnt the ants that disappointed me but the lack of caring from the woman who was working. I explained the situation and told her i couldn't change rooms at the time due to a excursion planned and payed for. I asked if the room could be sprayed while we were gone for the entire day. When we arrived back nothing had been done and we had ants EVERYWHERE. When i switched rooms no one helped me and it took me almoat 2 hours to pack and then unpack again. I was only upset by the lack of caring. Ants cant be helped but i would have appreciated just a little consideration or an offer of a hand. Otherwise it was a beautiful place and everyone else that worked there was great. I would stay there again even after this.
Everything was great until we got ants in our room. It wasnt the ants that disappointed me but the lack of caring from the woman who was working. I explained the situation and told her i couldn't change rooms at the time due to a excursion planned and payed for. I asked if the room could be sprayed while we were gone for the entire day. When we arrived back nothing had been done and we had ants EVERYWHERE. When i switched rooms no one helped me and it took me almoat 2 hours to pack and then unpack again. I was only upset by the lack of caring. Ants cant be helped but i would have appreciated just a little consideration or an offer of a hand. Otherwise it was a beautiful place and everyone else that worked there was great. I would stay there again even after this.
10
Jorge
1 Aug 2024
·
Stayed 3 nights
This place is heaven on earth the views are breathtaking but the service is even better carol Danielle Alexa Ciara the best thank you for the most amazing time
This place is heaven on earth the views are breathtaking but the service is even better carol Danielle Alexa Ciara the best thank you for the most amazing time
6
Ami
28 May 2024
·
Stayed 1 night
The property is lovely, on the banks of Lake Chatuge in the mountains, but service didn't meet expectations. The front desk area is small & the two people who were there at check-in didn't greet or welcome us; they just looked at us until I said we'd like to check in (one was new & it seemed like the other was there helping, but he was also involved elsewhere so things seemed a bit confused). This was our first time at the property & we didn't know the layout so we asked how to get to Marina Station for dinner, & got instructions that weren't exactly accurate. Once we got into our room, we noticed two lamps that were unplugged, thinking at first that the bulbs were out but then realizing they'd been unplugged; housekeeping should check that lights work after each guest. The room was clean but the bathtub had a leftover razor cover, which again made me question the thoroughness of the housekeeping staff. The room was also missing a Do Not Disturb tag for the door, & the majority of the lightbulbs were the bright & glaring "daylight" instead of "soft light" ones. I appreciated the large bottles of shampoo, conditioner, & body wash, but there was no body lotion, which I expect from a resort hotel. The small balcony looked like it's not a part of the regular housekeeping & needed to be swept. In the morning there were terrible thunderstorms that caused the power to go out for several hours. The staff showed no care or hospitality during this & seemed annoyed by basic questions.
The property is lovely, on the banks of Lake Chatuge in the mountains, but service didn't meet expectations. The front desk area is small & the two people who were there at check-in didn't greet or welcome us; they just looked at us until I said we'd like to check in (one was new & it seemed like the other was there helping, but he was also involved elsewhere so things seemed a bit confused). This was our first time at the property & we didn't know the layout so we asked how to get to Marina Station for dinner, & got instructions that weren't exactly accurate. Once we got into our room, we noticed two lamps that were unplugged, thinking at first that the bulbs were out but then realizing they'd been unplugged; housekeeping should check that lights work after each guest. The room was clean but the bathtub had a leftover razor cover, which again made me question the thoroughness of the housekeeping staff. The room was also missing a Do Not Disturb tag for the door, & the majority of the lightbulbs were the bright & glaring "daylight" instead of "soft light" ones. I appreciated the large bottles of shampoo, conditioner, & body wash, but there was no body lotion, which I expect from a resort hotel. The small balcony looked like it's not a part of the regular housekeeping & needed to be swept. In the morning there were terrible thunderstorms that caused the power to go out for several hours. The staff showed no care or hospitality during this & seemed annoyed by basic questions.
6
Tom
29 Sept 2025
·
Stayed 1 night
Property is clean, but definitely needs some updating. We are at the Oaks kitchen and it was excellent. Great service as well. The rooms are older and could use some refreshing, especially in the halls and bathrooms. The new young lady at check-in was not trained enough to be on her own yet. Made us wait 10 minutes to check in while on the phone. Forgot about our request for a corkscrew. Then, took 10 minutes to figure out how to charge us for a bottle of wine. Property was quiet and nice.
Property is clean, but definitely needs some updating. We are at the Oaks kitchen and it was excellent. Great service as well. The rooms are older and could use some refreshing, especially in the halls and bathrooms. The new young lady at check-in was not trained enough to be on her own yet. Made us wait 10 minutes to check in while on the phone. Forgot about our request for a corkscrew. Then, took 10 minutes to figure out how to charge us for a bottle of wine. Property was quiet and nice.
10
Candice
24 Dec 2025
·
Stayed 1 night
Great service! Clean rooms!
Great service! Clean rooms!
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Scenic lakefront setting with mountain views, easy walks to the marina/restaurants, and convenient access to Hiawassee and area attractions. A few noted road noise and that it’s near a main road rather than secluded.
Related guest reviews
10
Tiffany
3 Mar 2024
·
Great Hotel! We walked around the lake and we went to the Marina for dinner. It was delicious! We had a concert at the Anderson Music Hall. After the concert, we drove to the hotel. We really loved it! It was convenient, but just enough, so it was quiet and all by myself.
Great Hotel! We walked around the lake and we went to the Marina for dinner. It was delicious! We had a concert at the Anderson Music Hall. After the concert, we drove to the hotel. We really loved it! It was convenient, but just enough, so it was quiet and all by myself.
10
John
3 Oct 2024
·
Stayed 1 night
Carol was amazing! She helped us check in early for a much needed shower / cuddle session. The property was well cared for with relaxing views of the lake & mountains. This location is a solid spot if your are visiting the area
Carol was amazing! She helped us check in early for a much needed shower / cuddle session. The property was well cared for with relaxing views of the lake & mountains. This location is a solid spot if your are visiting the area
10
Steven
25 Aug 2024
·
Stayed 2 nights
This is our go to place when we go to Hiawassee. The lake views are amazing, and the property is well groomed and beautiful. The logging is close to the marina bar & grill with an easy enjoyable walking path, so you do have to drive. The rooms seem larger than a normal hotel. Checking in and out is so smooth with a great customer service staff. You will not regret staying here!
This is our go to place when we go to Hiawassee. The lake views are amazing, and the property is well groomed and beautiful. The logging is close to the marina bar & grill with an easy enjoyable walking path, so you do have to drive. The rooms seem larger than a normal hotel. Checking in and out is so smooth with a great customer service staff. You will not regret staying here!
4
Eva
3 Mar 2025
·
Stayed 2 nights
We came thinking it was something it wasn’t. Why a resort fee in the middle of winter? We thought the rooms were carpeted, but they were vinyl floors-evidently they were “upgrading”. We do not like those cold floor, and when I asked the front desk man to move us, he said it was not possible since the hotel was full and it was difficult to find a room with carpets. Okay, so the room was far from the elevator, going down narrow halls with a trolley. Our room was scarcely furnished, very small desk, and the fridge was a mini mini fridge-like taking up half the space in the cabinet. Yes, half of the usual size. No microwave, and our room was by the front door, where we could hear the music playing in the pull up area. Very disappointing. And it’s located right off a main road, not nestled up in nature, by any means. Pretty dated, could use an all around upgrade. Definitely won’t be staying here again, and actually couldn’t wait to get home.
We came thinking it was something it wasn’t. Why a resort fee in the middle of winter? We thought the rooms were carpeted, but they were vinyl floors-evidently they were “upgrading”. We do not like those cold floor, and when I asked the front desk man to move us, he said it was not possible since the hotel was full and it was difficult to find a room with carpets. Okay, so the room was far from the elevator, going down narrow halls with a trolley. Our room was scarcely furnished, very small desk, and the fridge was a mini mini fridge-like taking up half the space in the cabinet. Yes, half of the usual size. No microwave, and our room was by the front door, where we could hear the music playing in the pull up area. Very disappointing. And it’s located right off a main road, not nestled up in nature, by any means. Pretty dated, could use an all around upgrade. Definitely won’t be staying here again, and actually couldn’t wait to get home.
8
Pamela
11 Oct 2025
·
Stayed 3 nights
It was a great place to stay on the lake with wonderful views of the mountains, etc. Very relaxing, not a lot to do, but sure was a great place to stay.
It was a great place to stay on the lake with wonderful views of the mountains, etc. Very relaxing, not a lot to do, but sure was a great place to stay.
10
Ineabelle
24 Jan 2024
·
Stayed 2 nights
Excellent location with amazing view. Room was clean and fantastic beds. Great experience overall!
Excellent location with amazing view. Room was clean and fantastic beds. Great experience overall!
10
Dodie
22 Aug 2025
·
Stayed 3 nights
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
The rooms are nice and a good size. The property is beautiful right on the lake! It’s convenient to Hiawassee and surrounding towns. Staff is always nice and helpful! The porches and balconies on the resort side need some repair. It would be nice to have some plastic cups to make a drink in, they only have paper coffee cups and those aren’t suitable for an iced drink. Overall we’ve stayed here multiple times and would recommend.
6
Allison
8 Sept 2024
·
Stayed 1 night
We were charged a resort fee for one night. Very small properly with exterior needing some TLC. On the lake which is nice but traffic from the road is distracting. The pool was closed. I do not understand the resort fee. Just another reason to charge guest more. Thank God my trip was only 1 night.
We were charged a resort fee for one night. Very small properly with exterior needing some TLC. On the lake which is nice but traffic from the road is distracting. The pool was closed. I do not understand the resort fee. Just another reason to charge guest more. Thank God my trip was only 1 night.
10
Suzanne
1 Dec 2024
·
Stayed 7 nights
Very quiet and relaxing vacation at The Ridges Resort on Lake Chatuge. Lots of shops and restaurants close by and things to do within a 30 mile drive.
Very quiet and relaxing vacation at The Ridges Resort on Lake Chatuge. Lots of shops and restaurants close by and things to do within a 30 mile drive.
10
Chad
11 Sept 2023
·
Stayed 1 night
Beautiful mountain lake setting. We enjoyed eating at the marina restaurant.
Beautiful mountain lake setting. We enjoyed eating at the marina restaurant.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
The Oaks Lakeside Kitchen earns strong praise for dinners. Marina Station and breakfast draw mixed feedback on quality, value, availability, and staffing, and some guests found breakfast limited or not offered when expected.
Related guest reviews
6
Leigha
20 Aug 2024
·
Stayed 1 night
Lovely property and rooms. Beautiful view of the lake. Easy walking to restaurants. It was a mixed bag as far as customer service. The hotel staff were lovely and able to accommodate my extra needs. However, the service at the restaurant The Oaks, that is a part of the resort, was seriously lacking. Food was fine, at best, and was on the expensive side. Cocktails, not great. They seemed understaffed for breakfast and didn't greet anyone at the door which left me and others awkwardly waiting, unsure of what to do. Overall, it was a fine stay. Seems perfect if you plan to stay with a group and utilize the nearby marina and lake. However, if you are just staying in the hotel for a night or two, or traveling alone, it seems too expensive for the experience and quality of stay.
Lovely property and rooms. Beautiful view of the lake. Easy walking to restaurants. It was a mixed bag as far as customer service. The hotel staff were lovely and able to accommodate my extra needs. However, the service at the restaurant The Oaks, that is a part of the resort, was seriously lacking. Food was fine, at best, and was on the expensive side. Cocktails, not great. They seemed understaffed for breakfast and didn't greet anyone at the door which left me and others awkwardly waiting, unsure of what to do. Overall, it was a fine stay. Seems perfect if you plan to stay with a group and utilize the nearby marina and lake. However, if you are just staying in the hotel for a night or two, or traveling alone, it seems too expensive for the experience and quality of stay.
6
John
27 Aug 2023
·
Stayed 3 nights
Breakfast is not worth the price. Better options and spread of food at free breakfast at chain hotels
Breakfast is not worth the price. Better options and spread of food at free breakfast at chain hotels
10
Jacob
21 May 2025
·
Stayed 2 nights
Everything I needed was right there in sight. Lakeside Oaks Kitchen was amazing, I had the ribeye, wonderful. Will be coming again in the future!
Everything I needed was right there in sight. Lakeside Oaks Kitchen was amazing, I had the ribeye, wonderful. Will be coming again in the future!
10
Larry
23 Jul 2025
·
Stayed 1 night
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
We did enjoy our time at this property. The floor above us is paper thin, so we woke up with the family above us much earlier than we hoped. The lobby area was beautiful. The rooms are nice. The bathroom had some mold around the tub, but overall clean. Our patio off of our room could have been brushed off. A good bit of spider webs. The Oak restaurant on property was phenomenal. It was easy to rent a jet ski and get on the water. Great staff all around. Would come back!
10
Anita
29 Aug 2025
·
Stayed 3 nights
It would be nice to have continental breakfast such as bagels or muffins for those that don’t want to get in the car and drive somewhere for breakfast
It would be nice to have continental breakfast such as bagels or muffins for those that don’t want to get in the car and drive somewhere for breakfast
8
Julie
5 Dec 2025
·
Stayed 2 nights
Staff very friendly. We did not use breakfast as it started too late for us.
Staff very friendly. We did not use breakfast as it started too late for us.
10
Charles
20 Dec 2022
·
Stayed 3 nights
Service was very friendly and courteous. We interacted with at least four people at the front desk for various questions or issues we faced on our stay and EVERYONE was pleasant and resolved our questions promptly and satisfactorily. Our only complaint is with food. The breakfast was adequate, but each morning the protein ran out and took far too long to be replenished. The orange and apple juices were obviously from concentrate and tasted watered down. The food at the Marina restaurant was very disappointing. We had the pulled pork and Philly cheesesteak sandwiches and both were quite bad. The service there, though, was just as good as at the hotel. The ambience, food and service at The Oaks was TREMENDOUS! We have traveled a lot as a couple and this was one of the most enjoyable stays we have had (especially nice since we were celebrating our 40th wedding anniversary).
Service was very friendly and courteous. We interacted with at least four people at the front desk for various questions or issues we faced on our stay and EVERYONE was pleasant and resolved our questions promptly and satisfactorily. Our only complaint is with food. The breakfast was adequate, but each morning the protein ran out and took far too long to be replenished. The orange and apple juices were obviously from concentrate and tasted watered down. The food at the Marina restaurant was very disappointing. We had the pulled pork and Philly cheesesteak sandwiches and both were quite bad. The service there, though, was just as good as at the hotel. The ambience, food and service at The Oaks was TREMENDOUS! We have traveled a lot as a couple and this was one of the most enjoyable stays we have had (especially nice since we were celebrating our 40th wedding anniversary).
10
Laura
17 Jan 2024
·
Stayed 2 nights
Shouldnt be charged $25 resort fee. No smores, no apple cidar in lobby, phones in room dont work. Not sure what a resort fee was for ontop of $5.00 daily hotel fee. That i wasnt told about till i got my receipt emailed to me.. No breakfast of any kind in hotel. Hotels need to stop nickle and diming people. If your gonna charge a resort fee have amenities like breakfast. Staff was nice, room was nice, but wanna know why charged those fees for Nothing.
Shouldnt be charged $25 resort fee. No smores, no apple cidar in lobby, phones in room dont work. Not sure what a resort fee was for ontop of $5.00 daily hotel fee. That i wasnt told about till i got my receipt emailed to me.. No breakfast of any kind in hotel. Hotels need to stop nickle and diming people. If your gonna charge a resort fee have amenities like breakfast. Staff was nice, room was nice, but wanna know why charged those fees for Nothing.
6
Tom
29 Sept 2025
·
Stayed 1 night
Property is clean, but definitely needs some updating. We are at the Oaks kitchen and it was excellent. Great service as well. The rooms are older and could use some refreshing, especially in the halls and bathrooms. The new young lady at check-in was not trained enough to be on her own yet. Made us wait 10 minutes to check in while on the phone. Forgot about our request for a corkscrew. Then, took 10 minutes to figure out how to charge us for a bottle of wine. Property was quiet and nice.
Property is clean, but definitely needs some updating. We are at the Oaks kitchen and it was excellent. Great service as well. The rooms are older and could use some refreshing, especially in the halls and bathrooms. The new young lady at check-in was not trained enough to be on her own yet. Made us wait 10 minutes to check in while on the phone. Forgot about our request for a corkscrew. Then, took 10 minutes to figure out how to charge us for a bottle of wine. Property was quiet and nice.
10
Bristol
14 Dec 2024
·
Stayed 2 nights
Absolutely gorgeous resort and very friendly staff. The restaurant the Oaks was one of the nicest anns delicious restaurants we’ve ever been to!
Absolutely gorgeous resort and very friendly staff. The restaurant the Oaks was one of the nicest anns delicious restaurants we’ve ever been to!
Was this helpful?
AI-generated summary based on recent guest reviews
6
Joslyn
3 weeks ago
·
Stayed 2 nights
The property is gorgeous and relaxing. Our room needed a bit of a refurbish. Curtain torn. The coffee maker didn’t work and the tv was not connected to the internet.
The property is gorgeous and relaxing. Our room needed a bit of a refurbish. Curtain torn. The coffee maker didn’t work and the tv was not connected to the internet.
10
Velda
4 weeks ago
·
Stayed 3 nights
The lady at the front desk...day time..is amazing a real multi tasker !! All the housekeeping staff were very friendly !!
The lady at the front desk...day time..is amazing a real multi tasker !! All the housekeeping staff were very friendly !!
6
Kathryn
17 Aug 2026
·
Stayed 1 night
We stayed one night for a nearby concert. Check-in was at 4pm and we arrived around 5pm - our room was not ready. Thankfully we were already showered and dressed, otherwise this would have been a problem to make our dinner on time. The check-in staff was great. Kind and helpful. There's a lot to do close by which is nice. All restaurants are easily walkable. The hotel itself could use some updating. The shower had great water pressure which is always nice to have. The bathroom products could use some upgrading, as well as having extra blankets in the room. Ours didn't have any. It was fine for what we paid (about $200 for a Sunday night), but I had expected a bit more from looking at the website.
We stayed one night for a nearby concert. Check-in was at 4pm and we arrived around 5pm - our room was not ready. Thankfully we were already showered and dressed, otherwise this would have been a problem to make our dinner on time. The check-in staff was great. Kind and helpful. There's a lot to do close by which is nice. All restaurants are easily walkable. The hotel itself could use some updating. The shower had great water pressure which is always nice to have. The bathroom products could use some upgrading, as well as having extra blankets in the room. Ours didn't have any. It was fine for what we paid (about $200 for a Sunday night), but I had expected a bit more from looking at the website.
10
Ashley
14 Aug 2026
·
Stayed 1 night
Beautiful, well maintained resort!
Beautiful, well maintained resort!
8
Thomas
3 Aug 2026
·
Stayed 1 night
Everything was perfect! Especially the view.
Everything was perfect! Especially the view.
FAQs about The Ridges Resort on Lake Chatuge
Is parking available at the property?
Free self-parking is available on-site, but it is limited.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee of approximately USD 19 per person.
Does the property allow pets?
Pets are allowed in specific rooms, with a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to 6:00 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available for a fee, and guests can request it by contacting the property.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features are not provided.
Where is the property located in relation to key landmarks?
The property is located on a lake, just steps from Chattahoochee National Forest and a 2-minute drive from Chatuge Lake. It is 1 mile from Hiwassee River and 4.3 miles from Hightower Creek Vineyards.
Does the property have a swimming pool?
Yes, there is a seasonal outdoor pool available from May to September, with access from 10:00 AM to 10:00 PM.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-18: NO DATA
- 2026-09-19: 308.59733315429685USD
- 2026-09-20: 152.91519975738524USD
- 2026-09-21: 167.92160663757323USD
- 2026-09-22: 188.64472576904296USD
- 2026-09-23: 203.05654931488036USD
- 2026-09-24: 242.3178961288452USD
- 2026-09-25: NO DATA
- 2026-09-26: NO DATA
- 2026-09-27: 162.17573097229004USD
- 2026-09-28: 175.1318184814453USD
- 2026-09-29: 175.1318184814453USD
- 2026-09-30: 175.0175294265747USD
- 2026-10-01: 179.47448728637693USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 194.34716283569335USD
- 2026-10-05: 223.161912020874USD
- 2026-10-06: 217.31547950286864USD
- 2026-10-07: 289.3205792327881USD
- 2026-10-08: NO DATA
- 2026-10-09: NO DATA
- 2026-10-10: NO DATA
- 2026-10-11: 222.72134304046628USD
- 2026-10-12: 194.34716283569335USD
- 2026-10-13: 194.34716283569335USD
- 2026-10-14: 213.4172681335449USD
- 2026-10-15: 261.59254818267823USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 170.75138612060545USD
- 2026-10-19: 194.34851153411864USD
- 2026-10-20: 194.34716283569335USD
- 2026-10-21: 194.34851153411864USD
- 2026-10-22: 251.98601451721188USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: 252.22329786224364USD
- 2026-10-26: 244.34477967529295USD
- 2026-10-27: 237.9228908187866USD
- 2026-10-28: 188.12384792785645USD
- 2026-10-29: 194.34716283569335USD
- 2026-10-30: 213.76162412109375USD
- 2026-10-31: 232.99246974945066USD
- 2026-11-01: 168.1822382293701USD
- 2026-11-02: 177.1919991149902USD
- 2026-11-03: 184.04853669128417USD
- 2026-11-04: 180.04106323394774USD
- 2026-11-05: 180.04106323394774USD
- 2026-11-06: 203.9593540283203USD
- 2026-11-07: 203.9593540283203USD
- 2026-11-08: 163.25691418914795USD
- 2026-11-09: 176.0968209625244USD
- 2026-11-10: 171.4659685836792USD
- 2026-11-11: 168.60760370025633USD
- 2026-11-12: 176.096523197937USD
- 2026-11-13: 213.5510520111084USD
- 2026-11-14: 212.229958114624USD
- 2026-11-15: 198.93555748748778USD
- 2026-11-16: 183.9475769805908USD
- 2026-11-17: 180.04106323394774USD
- 2026-11-18: 180.19525274353026USD
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Intelity Gem mobile app before check-in. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The seasonal pool will be open from May to September.
- Pool access available from 10:00 AM to 10:00 PM.
- Children stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- Fee for to-go breakfast: approximately USD 10 to 20 for adults, and USD 10 to 20 for children
- Pet fee: USD 150.00 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: USD 15.0 per day
- Rollaway bed fee: USD 15 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Tennis courts
Banquet facilities
Activities
Swimming pool
Tennis courts
Golf course (nearby)
Karaoke
Fishing
Horse riding
Canoeing
Hiking
Pool outdoor
Live music
Evening Entertainment
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Water Park
Internet
Free wi-fi
General
Restaurant
Non-smoking rooms
Picnic area/Tables
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Services
Banquet facilities
Luggage storage
Designated smoking area
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite