Howard Johnson by Wyndham Columbus Fort Benning

The cleaning staff was phenomenal (Nicole rocked!!). The front desk clerk that checked us in was great, she let me preview the room to ensure it was suitable for my special needs tot. Parking was right outside the room. The location of the hotel to anything you can need was great, it was 20 minutes from Fort Benning. The issues we had were with other guests that made the stay weird. They were knocking on doors and yelling. A woman duck taped a sign to her door saying don't knock leave me tf alone. I had to go to the front desk twice to complain about the gentlemen next door who was outside on the walkway in his underwear while there where children outside. We had to ask him to move from in front of our door as we would open it and he would be smoking in front of our door although it was a non smoking wing. Another gentleman didn't have kids but stood watching all of our children while they were in the pool. All 3 of the guests that had children all left because he made everyone uncomfortable. Breakfast was simple but did the job. Laundry was easy just don't overload the machines, the counter clerks have quarters you can change your dollars for. Snacks were in the vending machines but you could also walk over to Publix, Burlington, Aldi's, and food was every where.

I checked in to the suite with a king bed and the French doors. Room 201. It was disgusting. The carpet was sticky in some places damp in others. Every piece of furniture, curtains, walls and bathroom were dirty in some way. And there was a NASTY dirty napkin on top of the headboard. The phone was also disconnected and the ac wasn’t able to keep the room cool. It’s cheap to stay here but NOT worth it at all. Stay somewhere else. I checked out right away but they wouldn’t refund me the first night.

The room was so dirty could not even walk on the carpet floors with out getting your feet black they were cottenswabs on the floor under the counter was not even a remote for the TV could not make coffee in the room no coffeeand the pool you couldn't even use it it was never open at all and was only told it would be open between 5pm to 10 pm wat about during the day like 9am to 9 pm when its hot out and you dont want to go shopping or dont have the money to do it.. it was not a good at all experience. I won't be back if I can help it. The ladies at the desk were very nice and pleasant to be around.

Did not the room we reserved. Did not stay, need complete refund.

I purposefully booked this hotel to use the pool. We were traveling to celebrate a graduation for my nephew from boot camp and had planned a family day by the pool for the fun. Unfortunately I was notified only 2 hours before I was to arrive that the health inspector had not completed their annual review so the pool was not open. This should have been made notice on all of the hotels advertising including Hotels.com. The staff was helpful in getting my pre check in done on the phone which is when I was notified about the pool. The hotel was well enough for a quick stay but failed to meet my needs. We also had no time to rebook anywhere else due to it so were stuck with what we had. The staff also indicated that they had communicated multiple times with the health inspector office and that they simply keep cancelling their visit for whatever reason. Hence the reason for the 4 stars instead of flat 1 star review. The hotel was trying, it is just GA public service at its finest.