Holiday Inn Express Hotel & Suites Clearwater US 19 North by IHG

The pool was so dirty that we couldn’t even see our feet. The halls smelled absolutely disgusting. Will not be back.

The staff went above and beyond with everything and were all incredibly helpful and kind. The only thing for the lower rating was the elevator not working the whole time we were there and going up and down with little kids and lots of bags was not convenient at all. And also someone on our floor was playing insanely loud music all night

Great breakfast, I loved the laundry facilities and our room was exactly what we needed for 5 nights.

Staff was great and overall hotel condition was good. The pool needs more work. Looks neglected and feels like it’s not part of the hotel.

Elevator was not great

Gym needs upgrade air wasn’t working

The rooms are clean and pretty to be in. It makes you feel good. The same for the shower aThe staff is pleasant and it is very clean. The breakfast was good,but could be changed up a little bit,may be turkey links instead of the round salty patties. I was glad to see the biscuits back on lthe menu. Now,I naotice that the exercise room still has issues. The treadmill is still broken and the weights are too heavy for most women. A five pound option would be nice

The free breakfast buffet was great. Coffee 24 hrs. Great staff, free easy parking. Fridge in room

Swimming pool was closed

For such a large hotel, the pool was extremely small. Other than that, it was a really nice place to stay & employees were very helpful.

Found roaches in the room

Bathtub shower was disgusting; should have been repaired or replaced years ago. Also, the in room coffee machine didn’t work which really didn’t matter since the room wasn’t stocked with any coffee cups. Finally, the body wash dispenser in the shower didn’t work. I pointed out all these issues to the front desk clerk who apologized but offered nothing tangible in the form of compensation for the substandard condition of my room.

The location of the hotel was great for our visit, however the hotel is very run down. The bathrooms available to use in the main lobby were extremely nasty and not clean. The walls were falling apart and you could see the break down and of what they painted over. The hotel staff, lady at the front, not helpful at all. We were in before our room would be ready which we knew. I waited about 4hours to get an update and when I chose to go check she told me a room would not be available any time soon, it was 2pm. I said what does that mean, not for our check-in time and she said no. I asked her to recheck that as we paid for that check-in time and out of nowhere she had a room within a minute. I felt she lied to me and it was super unprofessional. Lack of space for downstairs to eat. You are local to BayCare, you need more space for people to eat. The rooms don't allow much room to eat with a family of 4 and 1 chair.

This hotel was extremely clean. We asked for a quiet room and we got exactly that. We asked for a little bit later check out and we were accommodated with that. Free breakfast is nice. Beds and sheets were comfy as were the pillows. Very nice welcoming team.

The shower and bath had blood in it when we arrived… a bit of rust stained in the bottom of the bathtub has a stench in the hotel room not sure what it was a bit musty and wet smell. Water pressure isn’t the best in the shower and towels had stains on them as well.

The bathrooms inside our room has mold on shower/tub fixtures. Also, there hair left on shower walls. The staff (Tonya, in particular) was rude and unprofessional.

Overall the property was not bad. The front desk gentleman was professional and courteous. I had a quiet night which was plus being a traveler. The room cleanliness was not bad, the only negative was that there was a small baby roach in the bathroom when I woke up the next morning. Luckily it was small and I just killed it. However, I am afraid of roaches and that may determine if I stay at this Holiday Inn again in the future.

Not as clean as it has been

Location is very convenient. Smell of the room was horrible. We got there late and they do not have the room left. The whole family got headaches next morning. I wish we chose a different hotel.

Very clean

All was good except the highway noise

Hotel was fine. Clean and friendly staff! Poorly designed regarding sound. Heard everything going on outside in halls. Every person walking, every door opening and closing. Every step taken from the floor above. If you’re a heavy sleeper you’ll have a better experience but, hall traffic was constant from 8pm to 4am.

It is a dated but very very clean hotel. If you get next to the highway it is very very very loud!!!

Small rooms.

The room was surprisingly roomy, modern and superbly comfortable. Special thanks to Jacob fo his caring, attention and friendliness.

Good location, easy access to major thoroughfares. Lots of dining options nearby. But the hotel faces a very busy highway and it was extremely noisy.

The key cards constantly had to be re programmed, but the staff was very kind and helped us with that. The breakfast was really good and the room, though the ceiling looked like it had some water damage, it was very clean and tidy. Our room was by the main highway, so it was pretty noisy late at night and in the morning. Overall we really enjoyed our stay and would come back

Room smelled funny, but staff was good and helpful. Internet was good.

The hotel room was very dark even with all the lights on. The refrigerator was unbalanced & rocked every time we opened it. The metal bar that the shower curtain was on was rusted up & looked gross. The exhaust fan in the bathroom was VERY LOUD. It was so loud we only turned the bathroom light on when absolutely necessary. Otherwise the staff were nice & the location was great.

Noisy air conditioning in the room

Sadly our bathtub was full of hair and got over flooded, having signs of fungus as well as the sink… still we brought all this to their attention and they were FAST to fix all issues! Also staff was always very NICE and GREETING us all the time! BREAKFAST was very good!

Continental breakfast was solid. Shower never got hot, lack of towels, room phone didn’t work and an outlet didn’t work. Staff was very friendly. Location and parking were convenient.

Staff made our check in/out great, and were very kind and helpful. The room was clean, and breakfast options were great as well.

The location of the hotel was great for our visit, however the hotel is very run down. The bathrooms available to use in the main lobby were extremely nasty and not clean. The walls were falling apart and you could see the break down and of what they painted over. The hotel staff, lady at the front, not helpful at all. We were in before our room would be ready which we knew. I waited about 4hours to get an update and when I chose to go check she told me a room would not be available any time soon, it was 2pm. I said what does that mean, not for our check-in time and she said no. I asked her to recheck that as we paid for that check-in time and out of nowhere she had a room within a minute. I felt she lied to me and it was super unprofessional. Lack of space for downstairs to eat. You are local to BayCare, you need more space for people to eat. The rooms don't allow much room to eat with a family of 4 and 1 chair.

The amazing staff made my stay amazing. They took care of me and my guests' needs. They went above and beyond. We thank you kindly! The rooms were clean and the breakfast delicious.

Building and rooms were clean. Continental Breakfast was excellent. Convenience of Microwave, coffee maker in the room was very helpful. having tea, coffee in the lobby with hot water was very convenient. I had Booked my stay 4 days in advance, When I arrived at 3.3.0 a.m. there was nobody at front Desk to check in. i waited for half hour and called the Lobby 3 times and heard the phone ring but no one was there to answer the phone. I called the Holiday Inn Booking number and the guy called this Hotel 4 times, nobody at the Desk to answer the phone. One customer came in and left as no one was there to check him in. A girl came down from her room to buy a bottle of sprite, she waited 20 minutes to pay , but nobody was there . How many customers walked out with free merchandise and Beer without Paying, before I got there ? One and a half hour later Delivery guy came in and was frustrated as no one was there to Receive Delivery. He finally banged at the back room door behind the Desk, opened the door and start yelling for someone. Finally the Desk girl came out rubbing her eyes. I questioned her what happened ? her excuse was , nobody comes in after 1 a.m. I was shocked at her excuse. contact Number of night shift manager should be posted to contact in case of this situation or other emergency situation.

Check in is stated to be at 3pm. We planned on arriving at 4pm after we hit some attractions for the day. upon arrival, we were informed that our room was still not ready and that they would call us when it was. Around 530 we went back in to see if it was ready yet, as we have 2 little ones under 2 and they both needed diaper changes and to eat/rest. According to housekeeping the room had been ready for a bit, but we never received a call. the delay cause by lack of communication greatly affected the kids and our ability to keep them on a good schedule. As parents, the unreliability was irritating. Especially when check in is advertised as 3pm and it have been nearly 2 1/2 hrs past that by the time we were actually able to get the room. On the contrary, the facility seems clean and the room we had was spacious, clean, and perfect for our needs. We hadn’t had time to check out the pool area and our kids were beyond ready for naps by the time we got there and we chose to not take a late night dip.

The free breakfast buffet was great. Coffee 24 hrs. Great staff, free easy parking. Fridge in room

Safe clean rooms with friendly helpful staff and great breakfast buffet every day. Fresh ground coffee available 24/7. Daily maid service. Italian restaurant next door. Close proximity to airport. Would stay again.

We stayed one night. It seemed fine at first glance, then when we went to use shower we thought it was dirty but actually it was rusty on the bottom and sides. I brought this to the attention of the person at the desk and her first response was “sorry but you booked through a third party so there’s nothing we can do for you”. Then we went to use the safe that is in the room and it did not work. When we went to go forfor breakfast and to check out the next morning all of the elevators were out of order. We did enjoy the breakfast, it was good.

Convenient to BayCare Stadium

Centrally located to all events for the weekend.

The staff were very friendly. Room was very clean. Good location as well. Walking distance to Costco, Target, and many other stores.

Didn’t realise this was quite so close to a major road intersection so traffic noise is pretty high. They didn’t have any rooms at the rear but luckily we had brought silicone ear plugs - and needed them. Breakfast was busy and confined space - maybe cause it finishes quite early at 9.30 overall it’s a bit tired and could use an upgrade. There were a few restaurants and shops nearby that you could walk to luckily.

Area was clean resturant next door made it convenient not to have anything delivered.The breakfast was amazing anything you wanted it was there. Hotel is situated in a great spot.You have several resturants for dinner right at our finger tips. Including Sams club. The people at the service desk were really helpful. Thanks for a relaxing time, it was much needed.I work in thec medical field so it was a much apprcited relaxing time. Thank You

Walkable to the Phuillies park for the game.

Close to all the MLB pre-season game parks

Very pleased with our stay. Nice location. It was quiet. Only 1 of us ventured to the pool and she enjoyed it. Breakfast we great. Warm and a decent variety and tasted very good. Would definitely stay here again. We only stayed 1 night but wished we had stayed here the previous weekend instead of the location closer to the airport. This location was awesome.

Great place. In the middle of the airport and beach and a lovely little Italian restaurant right next to it.

Nice location,close to airport and close enough to beaches. Breakfast was very good option. Staff was most helpful.

Our stay was fabulous!!!! Clean and the staff was very courteous. The breakfast was by far the best we’ve had while coming to Spring Training for over 10 years. Well done!!!!!

Sadly our bathtub was full of hair and got over flooded, having signs of fungus as well as the sink… still we brought all this to their attention and they were FAST to fix all issues! Also staff was always very NICE and GREETING us all the time! BREAKFAST was very good!

Went with my husband and 2 boys (9,11). Stayed in the connected rooms, beds so comfy, great light, clean and good water pressure. So quiet even to take a nap. Breakfast excellent, lots of different options. Walking distance to restaurants even a chick-fila. Maybe the AC unit can be loud at times but the room was so cold we didn’t need it running at night so all good. Well be back here for sure.

Didn’t realise this was quite so close to a major road intersection so traffic noise is pretty high. They didn’t have any rooms at the rear but luckily we had brought silicone ear plugs - and needed them. Breakfast was busy and confined space - maybe cause it finishes quite early at 9.30 overall it’s a bit tired and could use an upgrade. There were a few restaurants and shops nearby that you could walk to luckily.

Area was clean resturant next door made it convenient not to have anything delivered.The breakfast was amazing anything you wanted it was there. Hotel is situated in a great spot.You have several resturants for dinner right at our finger tips. Including Sams club. The people at the service desk were really helpful. Thanks for a relaxing time, it was much needed.I work in thec medical field so it was a much apprcited relaxing time. Thank You

The free breakfast buffet was great. Coffee 24 hrs. Great staff, free easy parking. Fridge in room

Very helpful front desk. Very polite and had great information for us. Good breakfast,

All the staff was very helpful and positive. The breakfast was amazing in the rooms were clean and kept clean at all times. We come here every year for our vacation and always choose this motel. Thank you so

The hotel was very convenient to stay at because we were attending concerts at Ruth Eckerd Hall. Our room smelled musty. Breakfast was supposed to be served until 9:30. We got there at 8:50 and I asked if they were going to put more stuff out because it was very low on eggs, bacon and sausage gravy with biscuits. They never put out anymore food.

Nice location,close to airport and close enough to beaches. Breakfast was very good option. Staff was most helpful.