Name: Comfort Inn & Suites Pueblo
Address: 3910 Outlook Boulevard, Pueblo, Colorado, United States of America, Pueblo, Colorado, US
Price range: $77–$198 per night
Rating: 7.63

What guests think

At Comfort Inn & Suites Pueblo, guests praise friendly staff and comfortable beds, while noting the property is older and shows wear; experiences with the pool, hot tub, and breakfast range from enjoyable to disappointing depending on maintenance.

Cleanliness and upkeep are inconsistent, with reports of stained linens, odors, and worn fixtures alongside many clean, comfortable stays. The location is convenient to dining and highways, though a few guests felt the surrounding area looked rough. Expect a budget-friendly stay with comfort and amenities that can vary by day.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are a highlight for many, but guests also report cold water, occasional closures, and sporadic maintenance issues (e.g., ice machine outages). Overall facilities meet basic needs but can be inconsistent.

Related guest reviews

8

CK

Dec 27, 2025

·

Stayed 1 night

Breakfast was sausage, eggs, fried potatoes, waffle, toast, bagels, cereal, fruit, yogurt. The waffles had strawberries and whipped cream as an option for topping with blueberry syrup,reg sryup and sugar free. Coffee and juice. There was lemon water in the lobby. The pool was clean and hot tub both working! The pool has fresh pool towels. Check-in staff was very nice and helpful. Checkout guy in purple suit was very helpful and very attentive to all guest. My room was quite, didn't hear anyone else all night.

10

William

Jan 27, 2023

·

Stayed 1 night

The staff and room were very nice. The complimentary breakfast was more than I expected. Usually it’s just coffee and a pastry or something like that, but this was a full on breakfast. I was looking forward to a dip in the hot tub and pool but they were down for maintenance, 😞.

10

Mitchell

Jul 1, 2025

·

Stayed 1 night

The pool was very well maintained! I’ve never been to a hotel well several times I saw staff either watering plants around the hotel or maintaining the property (pool/outside fountain) we really enjoyed it with our family

10

Colleen

Jun 23, 2024

·

Stayed 1 night

Thank you for a comfortable stay. Great pool and hot tub!

4

Ashley

Mar 14, 2025

·

Stayed 1 night

The pool was too cold to even get in. Was told the manger don’t want to heat it to 88 and it was at 77 degrees when we got there. No pool towels. Microwave was disgusting and not clean.

4

Stephon

Mar 14, 2025

·

Stayed 1 night

My room was up close to the front desk and all night I was awakened by noise from other guests . Pool temp was very cold couldbt enjoy long

10

Deena L Sawyer

Jun 25, 2024

·

Stayed 1 night

Only set back was the guest ice machine was out of order, had to go to the next floor. Really not a big problem

10

Anthony

Jun 23, 2025

·

Stayed 1 night

Management was kind and helpful. Room was clean and comfortable including beds, linens, shower, and air conditioning. TV was big and nice. Breakfast was great. Staff were veey polite and helpful, even allowedbus to check in early. Hot tub and pool were both great too.

10

Sally

Jan 13, 2025

·

Stayed 1 night

Lovely warm pool and hot tub. Very nice breakfast. Great staff.

6

Renee

Jun 20, 2023

·

Stayed 1 night

Pool and hot tub not properly maintained after calling to verify if they were functioning prior to arrival.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: multiple reports of dirty or stained linens, odors, mold, and general wear sit alongside many notes of clean rooms. Housekeeping quality appears inconsistent across stays.

Related guest reviews

10

Adrienne

Jun 6, 2025

·

Stayed 1 night

It was very clean and the beds were comfy. The included breakfast was also nice.

10

Miguel

Apr 11, 2024

·

Stayed 1 night

Rooms were very clean and overall place was well kept. Recommend using this hotel highly.

6

Osbaldo

Mar 18, 2023

·

Stayed 1 night

Bathroom wasn’t clean

8

Nicole

Jan 23, 2023

·

Stayed 1 night

Customer service was awesome very friendly answers all my questions with smile on the face didn't have to waitto check in was out standing.although was very unsatisfied with the room .The bathroom was not clean there was foot prints from someone shoes on the floor of the shower there was what appeared to be black mold along the bottom of the shower she shower was was not cleaned there was water spots on the shower wall the s Floor was not swept or mopped .paid good money for the room should of been clean .other than the bathroom not being cleaned I was satisfied .

4

Landon

Jun 20, 2025

·

Stayed 1 night

Mucus and more on the wall, AC was off and unit took hours to cool. Insufficient water pressure and sad breakfast.

4

Clyde

Apr 16, 2025

·

Stayed 1 night

First room had defective toilet that had been turned off. We were moved to another room. The 2nd room had mold around the tub. Staff was friendly and helpful.

6

wanda

Jul 18, 2025

·

Stayed 2 nights

The room was pretty dirty and there was a whole in the closet door. Even though the room was a decent size it was nasty.

2

Mary

Oct 31, 2025

·

Stayed 2 nights

Cold breakfast. Old fruit. Sausage and potatoes VERY HARD. Fruit flies in room and bathroom. Water smelled. Toilet did not flush correctly. Dirty, bloody comforter and when addressed to the staff the lady was very rude. Not able to connect to internet. Front desk stated they had issues, two days??? Stated no smoking on property yet guests and staff smoked frequently right out side entrance. Guests were extremely loud and obnoxious in hallway right outside our room, making it difficult to fall asleep until well past midnight. I left my necklace in bathroom and called and told them exactly where I placed it and they claimed nothing was found. Not possible.

6

Tanya

Dec 28, 2025

·

Stayed 1 night

The sofa has food stians on them and stinks, the wash clothes had hair all over them, the closet door is badly damaged, and the phone doesn't work.

2

Matthew

May 2, 2025

·

Stayed 2 nights

I read all the reviews regarding this newly upgraded facility and was encouraged. My first issue was that I booked a pet friendly room online and was told that the particular room we reserved was not pet friendly. We had to make last minute arrangements for our dogs that were not ideal. The second, and biggest issue was the fold out couch. I got all my kids ready for bed and unfolded the couch to reveal FILTHY sheets. This made me question all the other linens. On the king sized bed I found black hairs that didn’t belong to us. There were cobwebs hanging from the ceiling and dust coating everything, including the headboard and the door lock. The locks appeared to have been changed, but it looked like someone had tried to pry the door open prior to the upgrade. The last issue was someone else’s hair clip attached to the shower curtain. The beds were relatively comfortable, but I would not say that our particular room had been remodeled. Their biggest issue is cleanliness. I called the front desk regarding the sheets on the foldout and was brought a new set that I had to change myself. That was not my favorite! I don’t really like touching someone else’s dirty crusty sheets. Overall, the staff were friendly and helpful but the room was not clean or updated. This will definitely be a one and done stay for us. We should have just left, but moving our large family after a day of driving was daunting.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable with many praising the beds, but the property feels dated with occasional noise from thin walls or nearby equipment and some maintenance quirks (older AC, fixtures, doors).

Related guest reviews

10

Sarah

Jan 31, 2025

·

Stayed 1 night

The only thing that wasn’t great is the thin walls. The couple in the next room were arguing all night and you could hear it through the walls. You could hear doors slamming throughout the night. Didn’t get very much sleep due to loud neighbors and thin walls and slamming doors.

6

GLORI

Sep 9, 2023

·

Stayed 1 night

Room smelled like dirty feet. Other wise it was ok.

8

John

Oct 3, 2024

·

Stayed 1 night

Room was comfortable. Plenty of towels, quiet. Breakfast was okay.

8

stephanie

Sep 16, 2024

·

Stayed 1 night

Checking in was a little frustrating the front desk clerk wanted to charge me an early check-in fee for trying to check in at 2:40.but other than that this day was great.

10

Dawnela

Dec 23, 2024

·

Stayed 1 night

Nice place to stay and I would stay again, but the beds were a bit hard and uncomfortable to sleep on unfortunately. The staff was great and they kept everything updated and stocked..

8

Sean

Jul 21, 2024

·

Stayed 1 night

The good, the staff was great and friendly. Check in was easy directions to amenities were clear and not too complicated. Breakfast was good but very small area so be patient. The room was sufficiently spaced and furniture fit the room. AC was old and only worked on low speed but eventually got the temperature right and had no trouble maintaining it. The bad; The property was clearly refinished and done relatively well, but it’s like they didn’t feel like finishing the job. Old removed equipment still had all the holes in the walls/doors as if it was done yesterday. Patches to the shower were done to seal it so you have very clean white surfaces in spots and old dirty looking original elsewhere. Hooks, handles, other wall fixtures were done poorly and so crooked that you could not use some items. The finish work was just not done. If they could get someone to just do the finish work this place would be top notch all around. The surrounding area, thankfully this place is tucked back behind the main street because it looks rough, The hotels all around are falling apart and some might need to be demolished. Don’t let that scare you though, this hotel and property are clearly maintained, even if not finished out.

8

Stephen

Jul 30, 2024

·

Stayed 1 night

Great stay for the price. A/C worked well, fridge was cold, beds were clean and comfy, and the curtains blocked sun so we could sleep past dawn. However, I'm still waiting for some of the incidental fee to be returned because they thought we had a dog when we did not.

6

Alana

Nov 11, 2024

·

Stayed 3 nights

I would say it's average, quiet, and area around is plenty to do. The pictures do not match up with the hotel in person. Everything is dated

10

Meredith

Sep 27, 2025

·

Stayed 1 night

Very comfortable room. We stayed at this hotel on our way to Omaha and on our back home. Very nice place

8

Jennifer

Nov 15, 2025

·

Stayed 1 night

This is an older hotel and it is showing wear. But.. they have EXCELLENT mattresses and pillows. This was by far the best night of sleep I've gotten on the road in quite a while. I'll stay here again.

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Service

Many guests describe the staff as friendly, helpful, and accommodating, yet others report slow or problematic check-in, billing issues, policy misunderstandings, or unhelpful interactions. Overall service experience is mixed.

Related guest reviews

8

CK

Dec 27, 2025

·

Stayed 1 night

Breakfast was sausage, eggs, fried potatoes, waffle, toast, bagels, cereal, fruit, yogurt. The waffles had strawberries and whipped cream as an option for topping with blueberry syrup,reg sryup and sugar free. Coffee and juice. There was lemon water in the lobby. The pool was clean and hot tub both working! The pool has fresh pool towels. Check-in staff was very nice and helpful. Checkout guy in purple suit was very helpful and very attentive to all guest. My room was quite, didn't hear anyone else all night.

10

Morgan

Feb 17, 2025

·

Stayed 1 night

Both staff members we interacted with were so nice. Especially Crystal helping us during check in. Would definitely stay here again.

6

Levino

Nov 19, 2025

·

Stayed 5 nights

Lack of Staff

10

miles

Aug 1, 2025

·

Stayed 1 night

Extremely thoughtful staff.

2

Sandra

Jun 10, 2025

·

Stayed 3 nights

Manager was not good.

8

Kierra

Feb 12, 2025

·

Stayed 2 nights

The check-in staff was extremely nice. It wasn’t the same experience with the checkout staff. On our credit card statement, we did get billed twice so watch out for that!

2

Jordan

Feb 8, 2025

·

Stayed 1 night

Came back after work my key didn’t work and the staff insisted I was in the wrong room… after 45 mins of waiting they made me go into another room that was not mine.. Finally got my keys and was allowed to go to my proper room with all of my stuff inside. Very irritating when all you want to do is shower after work. No complaints other than that.

2

nathan

Feb 23, 2025

·

Stayed 1 night

Overall was the worse check in experience I’ve had at a hotel. Took longer to check in then make a reservation. Kept trying to charge me again after I paid and claiming it’s my issue but I clearly had proof of receipt and reservation and refused to call for assistance to figure out the issue. Kept insisting on me to figure it out and refusing to allow us to check in. Customer service was the issue. Never will come back to this hotel and I’ll be sure not to refer this hotel at this location.

6

Randy

Jun 19, 2023

·

Stayed 3 nights

night staff was amazing. morning staff was very rude.

8

Sarah

Jul 2, 2025

·

Stayed 2 nights

Great staff. Very friendly and helpful, location is nice, convenient location.

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AI-generated summary based on recent guest reviews

Location

Convenient for road travel and close to dining, often quiet due to being set back from the highway. A few reviewers felt the surrounding area looked rough or less appealing.

Related guest reviews

8

David

Nov 26, 2023

·

Stayed 2 nights

Property was very clean, remodeled, reasonable price, and located near our destination.

10

Susan

Jun 16, 2025

·

Stayed 1 night

Very quiet nice area

2

Melissa

Dec 2, 2023

·

Stayed 1 night

It is not some place I felt safe & it's overall vibe was terribly ghetto like. It made me edgy, and I slept poorly there, and I am very sorry I did not stay at the Holiday express. My idea is your stay should be relaxing & you should not have to be concerned about your vehicle being safe or yourself. The rating was similar to the Holiday express, but I guarantee you it was no where near it.

8

Brenda

Mar 24, 2025

·

Stayed 1 night

Lots of fast food options close by

10

Kayla

Oct 20, 2024

·

Stayed 3 nights

It was a smaller hotel and very quiet and calm compared to other hotels I've stayed at in the past. Bonus is the indoor pool!!

6

Michael

Jul 6, 2023

·

Stayed 1 night

It was not as we expected. It was clean and the employees were nice. However, it wasn’t in the nicest area and it was a little rundown. There were men sitting around the outside table without shirts drinking and smoking. It wasn’t cared for as well as it could have been-maintenance wise.

8

Stephen

Jul 30, 2024

·

Stayed 1 night

Great stay for the price. A/C worked well, fridge was cold, beds were clean and comfy, and the curtains blocked sun so we could sleep past dawn. However, I'm still waiting for some of the incidental fee to be returned because they thought we had a dog when we did not.

8

Troy

Jun 20, 2023

·

Stayed 4 nights

Good value for money, nice breakfast, staff were fine. Building may be a tad older, but rooms are comfortable and clean and the hotel is far enough back from highway so there is no noise at night. They don't clean the room during stay, so that may be annoying depending on how long are you staying. But, solid choice for price.

8

Debra

Feb 15, 2024

·

Stayed 5 nights

Nice hotel, not fancy, but clean and quiet. Friendly, helpful staff. A short walk to a number of dining options, although the majority of dining options would require a long walk or a short drive to cross a busy street. Happy to see the pool and hot tub both working! The hot tub wasn't deathly hot, so some may not like it, but I loved it. The pool was too cold even for this warm blooded girl, despite being inside. One warning: DO NOT put your room keycard near your other credit cards or your phone- they will deactivate the keycard!

8

Sarah

Jul 2, 2025

·

Stayed 2 nights

Great staff. Very friendly and helpful, location is nice, convenient location.

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AI-generated summary based on recent guest reviews

Dining

Breakfast earns frequent praise for hot options and variety, though some mornings it’s cold, understocked, or basic. Overall quality varies by day.

Related guest reviews

8

CK

Dec 27, 2025

·

Stayed 1 night

Breakfast was sausage, eggs, fried potatoes, waffle, toast, bagels, cereal, fruit, yogurt. The waffles had strawberries and whipped cream as an option for topping with blueberry syrup,reg sryup and sugar free. Coffee and juice. There was lemon water in the lobby. The pool was clean and hot tub both working! The pool has fresh pool towels. Check-in staff was very nice and helpful. Checkout guy in purple suit was very helpful and very attentive to all guest. My room was quite, didn't hear anyone else all night.

10

Nicole

May 1, 2025

·

Stayed 2 nights

Loved the continental breakfast and the morning staff were great!!

10

Sarah

Jan 8, 2025

·

Stayed 2 nights

Staff was very friendly and helpful! And the hot tub was absolutely amazing! The breakfast was hot and fresh and delicious!

8

John W.

Apr 12, 2024

·

Stayed 3 nights

Served well. Good breakfast

2

Kimberly

Apr 21, 2024

·

Stayed 1 night

Hair in tub, no hot water, shampoo empty, took about 25 mins to check in when we had paid ahead of time . Only one person working in a Friday night at 8 pm. Sucked big time ! Invest some money on your hotel for gods sake. Comtinental breakfast empty at 8:15 am on a Saturday morning!

2

Mary

Oct 31, 2025

·

Stayed 2 nights

Cold breakfast. Old fruit. Sausage and potatoes VERY HARD. Fruit flies in room and bathroom. Water smelled. Toilet did not flush correctly. Dirty, bloody comforter and when addressed to the staff the lady was very rude. Not able to connect to internet. Front desk stated they had issues, two days??? Stated no smoking on property yet guests and staff smoked frequently right out side entrance. Guests were extremely loud and obnoxious in hallway right outside our room, making it difficult to fall asleep until well past midnight. I left my necklace in bathroom and called and told them exactly where I placed it and they claimed nothing was found. Not possible.

10

Debbie

Mar 30, 2025

·

Stayed 2 nights

Bedding was very comfortable, location was good, breakfast was good

10

Anthony

Jun 23, 2025

·

Stayed 1 night

Management was kind and helpful. Room was clean and comfortable including beds, linens, shower, and air conditioning. TV was big and nice. Breakfast was great. Staff were veey polite and helpful, even allowedbus to check in early. Hot tub and pool were both great too.

8

Darren R

Jul 25, 2025

·

Stayed 1 night

Everything was fine except breakfast was cold and waffle iron did not work correctly. On a good note, manager was able to fix the clothes dryer so we could get a load of laundry done. Since this was the most expensive hotel on this trip I expected more

10

Sally

Jan 13, 2025

·

Stayed 1 night

Lovely warm pool and hot tub. Very nice breakfast. Great staff.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$74
March	$74
April	$88
May	$104
June	$113
July	$114
August	$108
September	$96
October	$84
November	$78
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $92	9 $92	10 $92	11 $102	12 $102
13 $84	14 $106	15 $98	16 $102	17 $109	18 $188	19 $198
20 $95	21 $93	22 $96	23 $94	24 $98	25 $106	26 $106
27 $89	28 $94	29 $94	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
				1 $97	2 $106	3 $97
4 $79	5 $79	6 $85	7 $88	8 $86	9 $98	10 $98
11 $77	12 $78	13 $89	14 $80	15 $83	16 $98	17 $98
18 $77	19 $79	20 $90	21 $86	22 $84	23 $90	24 $91
25 $80	26 $87	27 $87	28 $83	29 $85	30 $87	31 $90

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Monthly average prices

About this property

Location

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Comfort Inn & Suites Pueblo

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