Larkspur Landing Extended Stay Suites South San Francisco

I checked out. The rooms were disgusting i was moved a total of 3 different times and all rooms were filthy.

No hot water. This is my first time I couldn’t take a shower. Staff was rude, the room is also dirty.

Yes everything was great

Dear Management, I am writing to formally document the unacceptable level of service and the numerous issues I encountered during my recent stay at the Lakespur Hotel. Upon check-in, I discovered there was no toilet paper in my room. When I requestedstaff member simply handed me a single roll and walked away without a word. Additionally, the room adjacent to mine had a "beware of dog" sign; the animal barked throughout the night starting at midnight, and there was a loud disturbance in the hallway. The following morning, I found that all the shower dispensers were empty. At approximately 6:40 a.m., I notified the front desk staff of these issues and requested that they either be resolved or that I be moved to a different room before I returned. When I arrived back later that day, the shower dispensers were still empty. The staff member on duty finally offered a room change at that point, but the gesture was too late to rectify the experience. The lack of training, empathy, and basic service standards from your staff was disappointing. I have advised my company to cease booking any future stays at this location, and I do not intend to return

Don’t stay here