Embassy Suites by Hilton Los Angeles LAX South/El Segundo

I stay at this hotel 4 times a year and im usually pretty happy with my stay. Not this time thought. Everything from check in to breakfast was all pretty standard. I usually order an uber to take me to pick up my rental car at 2pm. I check out and go for lunch in the hotel restaurant barcotta. I come down for lunch and its closed. It now doesn't open until 4pm. A hotel with paying guests that cant get anything to eat. If you miss breakfast which stops at 09.30? You have to wait all day to get something to eat. I dont see how the hotle think this is acceptable ? They have a store in reception with frozen meals.but no microwave so you cant even get anything to eat from there store apart from chips and sodas. Its an airport hotel so not alot around the areas within walking distance. I doubt very much if I'll stay again. I find this pretty unacceptable. I'm sitting hungry outside the closed hotel restaurant expected to wait a further 3hrs to get some lunch. Really embassy suites ? Sort yourselves out.

Rooms was nice and spacious I had six rooms one room had a mildew smell but the other ones were real nice. Kitchen staff was nice check in staff was nice and patient day shift staff was rude and ignorant. Overall I would probably stay there again just wouldn’t need as many rooms

Staff was grest

Over all okay. Shower was a bit outdated and parking was pricey.staff was friendly. Really wished they had a spa. Other then that it was a good stay!

Hotel was nice in a decent area that’s quiet. Only downside was when we arrived to the check in, the deposit was unexpectedly increased the day prior to our arrival. I was told over the phone one price, and almost double that when I had checked into my room. Also, what we had expected for a “balcony room” wasn’t what it turned out to be. The balcony was only big enough to stand outside on, but not to where you could sit and enjoy the view.