Is parking available at the property?

Yes, free parking is available on-site.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 16:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.

What is the location of the property in relation to key landmarks?

Located in Roma Norte, the property is in the entertainment district of Mexico City, close to Palacio de Bellas Artes and Frida Kahlo Museum.

What are the policies for guests staying with children?

Children are welcome at the property; however, cribs (infant beds) are not available.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are not available at this property.

Casa Cibeles by Lumina

What guests think

Across recent reviews, Casa Cibeles by Lumina stands out for friendly, accommodating staff, very clean, modern apartment-style rooms, and a central Roma Norte/Condesa location that is walkable to restaurants, shops, and sights, suiting short or longer stays.

Many guests praise the spacious layouts, kitchen amenities, and occasional balconies or terraces, plus convenient laundry. A recurring drawback is loud music from nearby bars or a nightclub late into the night; earplugs are provided, but light sleepers report disturbances. There are a few reports of hot water issues or towel-charge policies, with quick resolution in some cases. Overall, expect a stylish, centrally located stay with standout service and potential nightlife noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple reviews appreciate having on-site laundry, which helps for longer stays. Other facilities are rarely mentioned.

Related guest reviews

10

Alexander

Oct 27, 2025

·

Stayed 5 nights

Had a great stay at Casa Cibeles! The staff were incredibly helpful during my stay, rooms were cleaned quickly, and I appreciated having the ability to laundry facilities during my longer stay. Yes, you will hear music from the neighboring bar at night, but this wasn’t an issue for me. If it is, the team do supply earplugs. For what you’re getting and the neighborhood, I think this factor weighs pretty lightly for me.

10

Doug

Jun 22, 2025

·

Stayed 1 night

Shiny, gorgeous new bldg.

10

Amir

Aug 24, 2025

·

Stayed 4 nights

Great place! Honestly, one of the best places I've ever stayed. I enjoyed the staff and all of the resources. A very professional crew. I will stay there next time when I return.

10

Gina

Apr 4, 2025

·

Stayed 5 nights

Excellent 2 bedroom 1 bath hotel room. Very well decorated and cleaned daily. Friendly front desk and security guard at the front door 24 hr. Walking distance to many restaurants and grocery store.

10

Jair

Feb 2, 2026

·

Stayed 1 night

Todo es un paquete completo de gran calidad. Gran ubicación el personal muy amable y tiene estacionamiento. Y el cuarto es de lo mejor wue puedas encontrar. Tiene todo lo que necesitas y mas el filtro de agua es mi cosa favorita del todo el departamento hace tu vida muy facil.

10

Rahul

Sep 26, 2025

·

Stayed 1 night

Really wonderful staff! They were super accommodating and were the absolutely the Sweetest. Clean large room with modern amenities! Fully recommend

10

Tallulah

Feb 13, 2026

·

Stayed 4 nights

Very nice room & the rooftop is very enjoyable

8

Mriana

Aug 25, 2024

·

Stayed 2 nights

El personal siempre fue amable y atento, las instalaciones están muy bien. La ubicación es excelente.

10

Paulina

Aug 20, 2024

·

Stayed 3 nights

Excelente servicio en Casa Cibeles, nos tocaron días lluviosos y fueron muy amables en prestarnos paraguas, así como resguardar nuestras maletas al hacer el check out porque nuestro vuelo salía más tarde. Definitivamente volvería y lo recomiendo.

10

Heather

Jul 23, 2025

·

Stayed 4 nights

Absolutely loved our stay here. The front desk people were so lovely and willing to help us with anything we needed. Plus, the actual property was beautiful, clean, and perfectly situated in Roma Norte near lots of great restaurants and shops. They even have complimentary laundry, which I found to be a huge plus!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and strong housekeeping; several say spaces look new or as pictured. A few note issues like bathroom odors or a missed cleaning.

Related guest reviews

6

Mallory

Apr 8, 2025

·

Stayed 3 nights

Security was not alert. Charged us for towels… just because we used them? Did not clean the second day. Stay somewhere else

10

Fraser

Jul 10, 2025

·

Stayed 2 nights

a beautiful boutique hotel. will definitely be back. beautiful private rooms. The king suite with the terrace was amazing. Large rooms, super clean, and smells amazing!

10

Maream

Nov 29, 2025

·

Stayed 4 nights

The hotel and rooms are extremely clean and look exactly like the photos. I was very impressed. In addition, the staff are wonderful, always pleasant and helpful. The location is walkable to all the hot spots in Roma Norte and Condesa, many sights and amazing restaurants. Definitely have brunch in Cancino and nearby restos that are around plaza de Madrid.

10

Yessica

Aug 9, 2024

·

Stayed 2 nights

Super clean apartment great location staff is super helpful very good and promptly communication close to restaurants and safe to walk area

10

Juel

Oct 29, 2025

·

Stayed 6 nights

The room was spotless, the Staff were exceptional and very helpful. Would recommend

10

Tasneem

Jun 26, 2025

·

Stayed 2 nights

The staff were very friendly and the room was clean and spacious. I really liked the location, which made walks down to Condesa and around Roma Norte super accessible.

10

Zelly

Nov 20, 2024

·

Stayed 4 nights

Right smack in the middle between Condesa and Roma Norte. Amazing location and exceptional place. Spotless clean and staff were very helpful! Thank you for a great experience!

8

Jessica

Jun 27, 2025

·

Stayed 2 nights

The welcome gift if such a beautiful thoughtful surprise. The place is very clean. We had a wonderful stay. The only thing removing a star was the bad smell that came from the bathroom shower drain. We covered it after showering and it did help, but if not covered the smell is pretty strong and unpleasant.

10

Joshua

Oct 27, 2025

·

Stayed 3 nights

Staff was very friendly and room was very clean. The last night there was a strange odor of what smelled to be a moldy towel, we think it had to do with water leakage into the fan into our bathroom from workers on the floors above. The restaurants across from the hotel play music very loud until late at night, but my party and I are very heavy sleepers and once we were asleep we didn’t hear the music anymore. Ultimately that was not a serious issue to complain about to staff or change our minds about the review of the property. Overall it was a great and comfortable stay!

10

Pablo

Apr 18, 2025

·

Stayed 3 nights

Excelente studio, de muy buen tamaño, con una terreza muy agradable. La limpieza perfecta y la atención de primera.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, modern, and apartment-style, with kitchen amenities and some balconies or terraces. A recurring downside is significant nightlife noise reaching rooms; a couple of comments mention missing full-length mirrors or dim bathroom lighting.

Related guest reviews

10

John

Apr 22, 2025

·

Stayed 1 night

We had a lovely stay at Casa Cibeles, it was in a great area, a good grocery market near by. Staff were great attending our needs. Rooms were comfortable and quiet. We are going to stay again there one more night before we go home.

10

Erika

Aug 25, 2024

·

Stayed 4 nights

The room was great, very modern and clean. The staff were very kind and attentive. The area near the hotel had lots of restaurants, stores and bus stops. I would definitely stay here again.

8

Felipe

Oct 2, 2025

·

Stayed 9 nights

Great space and value, but very noisy

10

Sara

Aug 16, 2024

·

Stayed 10 nights

This is an amazing property. Apartotel with all provisions, huge room, giant king bed, wiiiide screen TV, modern furniture, a full kitchen, and amazingly modern and convenience bathroom. Wooden floor and the balcony just made it feel Luxury. Then there is the receptionists (all three of them) who are like friends from the beginning. Then, to top it all of, it might just be on the single best spot on whole of Roma/La Condesa neighbourhoods. It has been ages since I went anywhere where I have ZERO complaints. This is the place to be.

10

Fraser

Jul 10, 2025

·

Stayed 2 nights

a beautiful boutique hotel. will definitely be back. beautiful private rooms. The king suite with the terrace was amazing. Large rooms, super clean, and smells amazing!

10

Magdalena

Feb 2, 2025

·

Stayed 2 nights

A great place that can also work well for longer stays, the spacious room has a full kitchen so closer to the apartment than just hotel. Very nicely designed. Clean and brand new.

10

Dionisis

Dec 27, 2025

·

Stayed 5 nights

Great stay, big clean room with a nice balcony. Staff very helpful and polite and a great area to stay.

6

Lenny

Dec 28, 2025

·

Stayed 4 nights

We stayed in 2 bedrooms unit. It is spacious and clean. There’s night club and restaurant that were super loud on the weekend. If you are sensitive to sound, make sure to make reservations only on the weekday.

8

Kelley

Jan 5, 2025

·

Stayed 2 nights

Great spot but very loud.

10

Elsy

Mar 31, 2025

·

Stayed 3 nights

el hotel padrisimo muy limpio, es ruidoso pero ofrecen tapones, como sugerencia no hay espejo de cuerpo completo y la luz del baño no es buena

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, accommodating, and responsive, with helpful check-in/out flexibility and quick communication. Isolated complaints cite a dismissive early check-in experience, towel-charge policies, or inattentive security.

Related guest reviews

6

Mallory

Apr 8, 2025

·

Stayed 3 nights

Security was not alert. Charged us for towels… just because we used them? Did not clean the second day. Stay somewhere else

2

Marlena

Jan 8, 2025

·

Stayed 1 night

I had a really poor experience staying here. After arriving from a long flight at 9am, I requested an early check in in person at the hotel. I was dismissed by a man at the front desk. No effort was made at all to help accommodate an early check in and I was treated very rudely for asking. Normally, hotels help to accommodate guests as check out time is 11am, so usually a room can be made available by 2pm. No effort was made at all and instead I was treated very poorly. I would not recommend staying here.

10

Doretta

May 30, 2025

·

Stayed 4 nights

Really good hotel in convenient location. The staff were very helpful, allowing early check-in/late check-out and luggage storage. Thank you!

10

Mehran

Apr 26, 2025

·

Stayed 9 nights

Great location, amazing staff!

10

John

Apr 24, 2025

·

Stayed 1 night

The staff are very helpful. They made sure we had a driver for our early trip to the airport

10

Rahul

Sep 26, 2025

·

Stayed 1 night

Really wonderful staff! They were super accommodating and were the absolutely the Sweetest. Clean large room with modern amenities! Fully recommend

10

Heather

May 20, 2024

·

Stayed 4 nights

The Staff were excellent and professional! Easy walking for groceries etc. Local culture Fantastic Heather from Canada 🇨🇦

10

Christian

Nov 4, 2025

·

Stayed 5 nights

The staff welcomed us with open arms! Everything was cleaned and organized. I would stay here again on my next visit to CDMX!

10

Michelle

Sep 1, 2025

·

Stayed 2 nights

This is our second stay at Casa Cibeles and it did not disappoint. The staff is simply wonderful and so attentive. The room is extremely clean with all the amenities you need. I felt that this time around the noise from the nightclub next door was not as loud but my husband did need earplugs to sleep. All in all a 10 out of 10. Look forward to many more stays when visiting CDMX.

10

Kyle

Nov 14, 2024

·

Stayed 3 nights

Had such a great stay at Casa Cibeles! The room was spotless and very spacious. The front desk team was super helpful, friendly and very responsive with email and WhatsApp communication! The location is very central to so many great bars and restaurants! We will stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central Roma Norte/Condesa spot that is highly walkable to restaurants, shops, and sights. However, nearby bars and a nightclub can be loud late at night.

Related guest reviews

8

Enrique

Oct 31, 2025

·

Stayed 2 nights

Great location, clean, friendly staff

10

Jamel

Sep 24, 2024

·

Stayed 2 nights

Loved how central it was. Really close to Contramar and other restaurants.

10

Aaron

Oct 16, 2024

·

Stayed 3 nights

Casa Cibeles is a beautiful, modern property in the Roma Norte area of Mexico City. It’s centrally located to many restaurants, a grocery store, shops, sights, with easy access to transportation. The property is clean, well-kept, and has many amenities and supplies that made my stay very comfortable. The management and staff were very friendly, accommodating, communicative and spoke English fluently. The only thing to be aware of for families or those with auditory sensitivities is that there is a nearby nightclub neighbor and depending on the night and the location of your room you may hear music until they close around 1-2am. I highly enjoyed my stay and will return in the future.

6

Ana

Sep 7, 2024

·

Stayed 1 night

Too loud at night, the nightclub nearby sounds like it’s inside the hotel. Other hotel guests were noisy. Had issues with the shower, cold water

10

VO

Oct 26, 2025

·

Stayed 2 nights

Check in front desk staff was very nice and helpful. The room was very nice and clean. Location of hotel was great. Only small advice for those light sleeper is that you can hear music noises playing from our room until about 1am due to several near by bar clubs. Other than that, our stay was wonderful and we would stay here again.

10

Maream

Nov 29, 2025

·

Stayed 4 nights

The hotel and rooms are extremely clean and look exactly like the photos. I was very impressed. In addition, the staff are wonderful, always pleasant and helpful. The location is walkable to all the hot spots in Roma Norte and Condesa, many sights and amazing restaurants. Definitely have brunch in Cancino and nearby restos that are around plaza de Madrid.

10

Ivette

Aug 16, 2025

·

Stayed 3 nights

Loved this apt/hotel! Looks new and modern. The property is within walking distance from restaurants, supermarket, pharmacies,.Staff is polite, friendly and very helpful. I would highly recommend this hotel and I will definitely stay at this hotel the next time I visit CDMX.

10

Tasneem

Jun 26, 2025

·

Stayed 2 nights

The staff were very friendly and the room was clean and spacious. I really liked the location, which made walks down to Condesa and around Roma Norte super accessible.

10

Zelly

Nov 20, 2024

·

Stayed 4 nights

Right smack in the middle between Condesa and Roma Norte. Amazing location and exceptional place. Spotless clean and staff were very helpful! Thank you for a great experience!

10

Kyle

Nov 14, 2024

·

Stayed 3 nights

Had such a great stay at Casa Cibeles! The room was spotless and very spacious. The front desk team was super helpful, friendly and very responsive with email and WhatsApp communication! The location is very central to so many great bars and restaurants! We will stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $189	22 $181	23 $189	24 $194
25 $230	26 $230	27 $207	28 $338	29 $298	30 $333	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $435	2 $338	3 $255	4 $256	5 $270	6 $268	7 $279
8 $257	9 $198	10 $194	11 $188	12 $213	13 $221	14
15 $203	16 $183	17 $170	18 $181	19 $214	20 $246	21 $256
22	23 $247	24 $188	25 $182	26 $257	27 $245	28 $234
29 $181	30 $162

Casa Cibeles by Lumina

About this property

Location

Room options

Basic Studio, Balcony

Premium Apartment, Balcony

Studio

Studio, Balcony

City Studio, Balcony

Family Apartment, Balcony

Guest reviews of Casa Cibeles by Lumina

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Casa Cibeles by Lumina

Prices for upcoming dates