Swiss Village Inn

Very friendly, having the in room jacuzzi was awesome and the room was very clean. The Inn could use a bit of a face lift but is definitely budget friendly and in a great location.

We were disappointed to get there and see the pool. It was not clean at all and looked like it hadnt been cleaned in a long time. The property could use some updating and cleaned up. We struggled with opening our room door had to get the guy at the desk to help us. Then we struggled and had to really push on the door to get the deadbolt to lock. No free breakfast and no staff there 24/7. The parking was a little compact and not enough. We had to park at the building next door to the hotel our last night because there was no room by the hotel. Our room was old and outdated. It was cleaned okay but not great. Paint was pealing around different areas in the room and yellow stained walls in the bathroom. Water pressure wasnt great. The towels were old and stained. Had a nice mini frig and microwave The bed was okay comfort wise but the base it was on made noise everytime you moved around. Tv was okay could be bigger for the size of the room. Wifi seemed okay. The jacuzzi tub was okay sometimes the jets would shut off and then start again. We had cob webs around the toliet base. We stayed 3 nights and survived lol. Definitely not as nice as other hotels i have stayed at especially for the price. Didnt ever see any cleaning people. Location was pretty good.

Paint was peeling , there was used appliances on the sidewalk, it took over thirty minutes to run enough water to cover the jets let alone if you wanted it full. The mattress was hard , they had cheap popcorn mattress pad on top of probably the cheapest mattress they could find. The whole property was dark with barely any lighting. Everything was run down, just a terrible experience all around. Would not recommend!

The price was right. One draw back was that there was no elevator and our room was on the 2nd floor. The hotel is older, but seems to be kept up pretty well. Our room was clean,neat and spacious. Had electricial outlets that had easy access. Tv selection was not that great lot of older programming. But, In all fairness we didn't spend a lot of time trying to see if there were other choices. Location was easy enough to find using GPS, which is a must as there is hardly any street signs to direct you.

The pool was closed. The room smelled like mold. The carpet was coming up in some spots. Found a carpet beetle larvae on the wall. Debris around the edge of the floor along the wall, like dead bugs and spider webs. The room was just ok. Beds semi firm. Quiet away from main street noise.

This hotel was great! I wasnt sure because of the budget price, but the hotel is in a great location, everything was clean, wifi was good enough for me to do school work and importantly, we felt safe. We have a small child and didnt worry about being too loud because there is adequately thick walls. The staff is freindly and we needed for nothing while here. The pool could use some work but its set back from the street which we liked. The bathrooms are large but the water pressure was lacking and honestly that was our only flaw. We 100% would stay here again.

Parking was a little difficult, but I was in a large truck. Definitely would not be a problem if we were in somthing smaller. The pool was closed as we stayed at Swiss Village Inn in October.

It was a great stay but they need to upgrade there cox network!

It was clean and acceptable, but needing paint, cleaning outside and generally sub par. No breakfast that we could see and nobody at the front desk sometimes. It smelled a little musty.

This place has great reviews. Too bad they are untrue. There is no breakfast. The room smelled like mildew. The door did not lock and had clearly been forced open at some point. There were no soda machines as advertised. When asking the front desk staff about things to do and the towns claim to fame, we were met with a blank stare and indifference. The beds were ok. The fridge worked good. The AC kept turning off. The shower alternated pulsing of very hot or very cold water. We would NOT recommend this facility.

Nice quiet environment. Felt completely safe. Reasonably priced. Nice owners. Really soft bed linens. Close to dining and downtown. Clean property.

The pool was closed. The room smelled like mold. The carpet was coming up in some spots. Found a carpet beetle larvae on the wall. Debris around the edge of the floor along the wall, like dead bugs and spider webs. The room was just ok. Beds semi firm. Quiet away from main street noise.

Property was not very clean. I did speak with housekeeper who seemed receptive to my concerns. Unable to speak with manager as he was unavailable when it was checkout time.

Dirty, everything faintly smells like cigarettes, cigarette burns on the tub, didn’t even walk to walk barefoot on the carpet.

Clean and friendly.

dirty!!

This was a very nice and clean property for the price. The staff were very nice!

Extremely strong mildew smell in our room and a very dirty and rusty bathroom.

This is about the least expensive room that you're going to find in Eureka Springs. If you compare it to a Hilton or similar facility, you will be disappointed. However, for the money I feel like it was a very decent room. My room could have used a little bit of cleaning and sprucing up. The rooms are in need of updating but for the price who cares.

The hotel was a little older, but well maintained, the mattress was hard though and a little uncomfortable, but after we bought a couple body pillows, it was fine

The property was an older one, but was kept very clean! Bed was super comfy, area was safe and quiet.

The mattress on the bed is waaaay too hard. I had serious back pains and couldn’t sleep at all on it. The mattress needs to be a bit softer. Other than that, things were fine .

The price was right. One draw back was that there was no elevator and our room was on the 2nd floor. The hotel is older, but seems to be kept up pretty well. Our room was clean,neat and spacious. Had electricial outlets that had easy access. Tv selection was not that great lot of older programming. But, In all fairness we didn't spend a lot of time trying to see if there were other choices. Location was easy enough to find using GPS, which is a must as there is hardly any street signs to direct you.

Unkempt grounds over priority of owners fancy car; rooms flaking paint and paper thin walls, right by the highway; couldn’t figure out for a while that it’s the bed that makes this loud noise, and pillows old and need thrown away. And it woukd be easy to clean this place up. Owner is young and complained about long winter - so get to work or something. There is nothing Swiss about this place BTW. Jet tubs do work and it’s an easy place to leave in a very touristy part of the world. Kinda not sure why either.

It was good. It was comfortable and I would stay there again.

Room as very spacious. Wonderful staff. Would definitely stay here again

Very uncomfortable beds and the refrigerator in our room was wide open and unplugged when we checked in. Quickly figured out it was unplugged because the door doesn't stay shut.

This hotel was great! I wasnt sure because of the budget price, but the hotel is in a great location, everything was clean, wifi was good enough for me to do school work and importantly, we felt safe. We have a small child and didnt worry about being too loud because there is adequately thick walls. The staff is freindly and we needed for nothing while here. The pool could use some work but its set back from the street which we liked. The bathrooms are large but the water pressure was lacking and honestly that was our only flaw. We 100% would stay here again.

It was clean and acceptable, but needing paint, cleaning outside and generally sub par. No breakfast that we could see and nobody at the front desk sometimes. It smelled a little musty.

The manager was very nice. The room was clean, quiet and comfortable. Our TV picture went out and it was replaced immediately. They made sure we had everything we needed. Price was very reasonable and would definitely stay there again.

Owners were very nice great service clean rooms easy parking nice beds I would definitely recommend it

Fast, easy, friendly check in.

I arrived during a huge storm, the surrounding area had a tornado, there was hail storm within minutes of my arrival, so the power was out all over town. The manager was very communicative and helpful. I decided to extend my stay by a day, so I could experience the entire Eureka Springs experience but I had to change rooms, so the manager moved my things for me, very helpful and kind for the over 65 group I am in! 10 Stars for that!!!!!!!!!!!!

This was a very nice and clean property for the price. The staff were very nice!

Neglected. Customer service not welcoming.

The guy decided to charge us for a deposit for the room and there is nowhere that it said there is a deposit then threatened to call the police on us for waiting outside for our Uber to get there I was never rude with the guy never said anything bad to the guy I was quite nice for the guy when I go to get the money out of my stuff to get the deposit suddenly its more than what he originally told me when I went to cancel because there is a deposit all of a sudden the guy told me I wouldn't get my money back worst place ever the owner is rude his wife followed me every time I came out of my room I wouldn't recommend it to anyone why own a place like that if you are gonna treat people with disrespect and being forced to stay at a place you don't wanna be

The service was definitely deserves a 5 star! As we got in very late because we were driving in from Oklahoma. But when we called to let them know they informed us that they don't do any check-ins after 11pm however, they made sure we were able to get in our room and we were able to check-in after we woke up with no pressure of a time frame which was amazing! We went and checked in and asked the gentleman if we could get another blanket. When we got back later that day, the blanket was outside our door. Then we noticed after resting a bit that our TV didn't have any signal. So when we left for our outing, we let him know that we were leaving for a bit and told him about the TV. He said asked if we mind if he goes and fixes it. We let him know we were headed out but is welcome to go in our room to see what the problem is while we are gone since we were going to be getting in late. Right then, while we were getting in the car to leave he was already going to our room! Now that's service folks!! The only thing we could even say that wasn't too great was the comfort of the beds. They were quite hard but still worth every dime and we'll be back!

I was very pleased with this hotel!! The owner was very friendly, I requested a room downstairs, and that was granted to me. I stay in a lot of hotels pictures online matched the property,

Nice quiet environment. Felt completely safe. Reasonably priced. Nice owners. Really soft bed linens. Close to dining and downtown. Clean property.

The property was an older one, but was kept very clean! Bed was super comfy, area was safe and quiet.

Nice place , easy access

Nice and quiet. Very convenient for what we were wanting to do. Could use an update, but nice enough for a quick weekend vacation.

The price was right. One draw back was that there was no elevator and our room was on the 2nd floor. The hotel is older, but seems to be kept up pretty well. Our room was clean,neat and spacious. Had electricial outlets that had easy access. Tv selection was not that great lot of older programming. But, In all fairness we didn't spend a lot of time trying to see if there were other choices. Location was easy enough to find using GPS, which is a must as there is hardly any street signs to direct you.

The pool was closed. The room smelled like mold. The carpet was coming up in some spots. Found a carpet beetle larvae on the wall. Debris around the edge of the floor along the wall, like dead bugs and spider webs. The room was just ok. Beds semi firm. Quiet away from main street noise.

Always my go-to hotel whenever I come up for the weekend! Nothing fancy, just very simple and safe.

The rooms were clean and well kept for an older hotel. It was close to the places we wanted to go and very affordable.

It was great place to stay. Near most entertainment. They waited for me to arrive. I got there right at closing due to crazy traffic on July 4th night. There was a trolley stop near by

This hotel was great! I wasnt sure because of the budget price, but the hotel is in a great location, everything was clean, wifi was good enough for me to do school work and importantly, we felt safe. We have a small child and didnt worry about being too loud because there is adequately thick walls. The staff is freindly and we needed for nothing while here. The pool could use some work but its set back from the street which we liked. The bathrooms are large but the water pressure was lacking and honestly that was our only flaw. We 100% would stay here again.

It was clean and acceptable, but needing paint, cleaning outside and generally sub par. No breakfast that we could see and nobody at the front desk sometimes. It smelled a little musty.

This place has great reviews. Too bad they are untrue. There is no breakfast. The room smelled like mildew. The door did not lock and had clearly been forced open at some point. There were no soda machines as advertised. When asking the front desk staff about things to do and the towns claim to fame, we were met with a blank stare and indifference. The beds were ok. The fridge worked good. The AC kept turning off. The shower alternated pulsing of very hot or very cold water. We would NOT recommend this facility.

We were disappointed to get there and see the pool. It was not clean at all and looked like it hadnt been cleaned in a long time. The property could use some updating and cleaned up. We struggled with opening our room door had to get the guy at the desk to help us. Then we struggled and had to really push on the door to get the deadbolt to lock. No free breakfast and no staff there 24/7. The parking was a little compact and not enough. We had to park at the building next door to the hotel our last night because there was no room by the hotel. Our room was old and outdated. It was cleaned okay but not great. Paint was pealing around different areas in the room and yellow stained walls in the bathroom. Water pressure wasnt great. The towels were old and stained. Had a nice mini frig and microwave The bed was okay comfort wise but the base it was on made noise everytime you moved around. Tv was okay could be bigger for the size of the room. Wifi seemed okay. The jacuzzi tub was okay sometimes the jets would shut off and then start again. We had cob webs around the toliet base. We stayed 3 nights and survived lol. Definitely not as nice as other hotels i have stayed at especially for the price. Didnt ever see any cleaning people. Location was pretty good.

Reserved through Expedia.com Was charged an extra fee per for reservation a ground floor unit, that was for the room. Outdated rooms, no Breakfast offered at this motel. So, there are much better places for that price alone. A F- rating.