Are pets allowed at the hotel?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in time is at 15:00 and check-out time is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The property is not wheelchair accessible and does not provide specific accessibility features for guests with disabilities.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Reforma area of Mexico City, just steps from the Angel of Independence Monument and a 5-minute walk from Paseo de la Reforma. It is 0.4 mi from the U.S. Embassy and 0.6 mi from Reforma 222.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies regarding free stays are not provided.

Reforma Capital Inn

What guests think

Across the reviews for Reforma Capital Inn, travelers highlight a very central, walkable location near the Ángel and consular offices, generally friendly staff, and rooms that are modern and often spacious, with convenient in-room amenities like microwaves and minibars.

Recurring drawbacks include the frequent absence of air conditioning or effective temperature control, hard mattresses for some, and unstable or weak Wi-Fi. Facilities feel limited for many stays, with no on-site parking, no room service, and occasional elevator outages or stair-only access at the entrance. Cleanliness is often praised yet inconsistent, with several reports of dust or linens and bathrooms needing a deeper clean. Expect a simple, well-located base over full-service comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no on-site parking or room service, and several reports of elevator outages; access involves stairs at the entrance. Some mention a small theater and a rooftop space, though they seem underused.

Related guest reviews

2

Rafael

Aug 10, 2025

·

Stayed 2 nights

We discovered that the elevator was broken when we tried to use it. There was no prior communication no notice posted in on near the elevador. As result we had to use the stairs for two days (8th floor). When we asked for a estimated time for the repair, no timeline was provided!

10

Octavio

Nov 16, 2025

·

Stayed 1 night

Estacionamiento… problema común en esa zona.

6

Yaquelin

Nov 2, 2025

·

Stayed 2 nights

No tiene aire acondicionado, ni teléfono en la habitación, ni room service, la ventana nunca cerró y tuvieron que ponerle un pedazo de madera!

8

SAMUEL

Nov 25, 2025

·

Stayed 2 nights

Buenisima locación pero no cuentan con estacionamiento y mi habitación no tiene AC en general excelente experiencia

8

Rebecca

Nov 3, 2025

·

Stayed 4 nights

The staff were courteous. The room was well equipped. Location was central and safe. The hotel is over a small theatre which wasn’t an issue but means the lobby is pretty small. The rooftop space is very nice under utilized. If appears some floors have some construction still underway. The room was clean enough but could use a deep scrub in places.

6

Reinaldo

Jul 20, 2025

·

Stayed 4 nights

Rooms are spacious and clean. Elevator didn’t work for few days. Staff service could be better.

8

Wendy

Nov 29, 2025

·

Stayed 3 nights

Location was perfect! I saw a lot of reviews about no elevator but that is not true. There are elevators, issue is that there is only 1 so sometimes it gets crowded. There are stairs to enter the hotel which is the only way into hotel. Also there is not air conditioning in all rooms. Some of us had portable air conditioners and some had fans. Also we were a large group and we were not on same floor even though we had put in notes when booking. Tried to call hotel to request and after multiple tries i finally got through and they said they would try but that didn’t happen. Lastly the hotel blends in and is kind of hard to find entrance. Overall though i would book here again.

10

Valentina Velazco

Aug 27, 2024

·

Stayed 1 night

Ideal para ir a trámites, no tienen ropa service pero cerca encuentras todo para comer . Atención excelente.

6

maria

Jun 18, 2025

·

Stayed 1 night

Elevator wasn’t working and my room was all the way on the 5th floor. No help available to help me with my luggage. Nice location though!

10

Vanessa

Nov 10, 2025

·

Stayed 4 nights

Our room was spotless, big, comfortable, quiet, and the location was amazing, specially for the celebration of day of the dead! Where you can see and hear desfile de dia de muertos (partially) from the rooftop of the hotel on the 9th floor! The area is safe and full of life, walkable to El Angel 7 minutes, nightlife Genova street 12 minutes, Rosseta bakery 20 minutes aprox. Zocalo is about 15 to 18 minutes in Uber The front desk crew was very courteous and knowledgeable of the area. There’s a theater and a Ramen restaurant in the property and breakfast and tacos stand right outside the hotel door! Highly recommended! I would definitely stay here again at Reforma Capital Inn. Thank you.

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Cleanliness

Many guests found rooms very clean, but several report inconsistencies such as dust, dirty linens or towels, and bathrooms needing a deeper clean.

Related guest reviews

6

Denisse

Aug 2, 2025

·

Stayed 1 night

The room was spacious, it had a portable AC instead of a more effective type of AC. The floor had dust and the linens where dirty. They had spots in the pillow inn the side of the mattress. The mattress was old and bumpy. The people in the counter were nice and attentive.

8

Jorge A.

Jan 5, 2026

·

Stayed 2 nights

La limpieza fue buena, y la recepción fue rapida

6

Tanya

Oct 3, 2025

·

Stayed 3 nights

El lugar està bien, solo que si les falta higiene, las toallas y cobijas olían a sudor, el baño sucio, si les falta un poco de atención en eso, por lo demàs todo estuvo bien

10

Paola

Nov 7, 2024

·

Stayed 3 nights

La habitación limpia, la cama confortable, incluye cafetera pequeña, horno de microndas, plancha, el personal de recepción amable, por el día muy transitada la calle, varios lugares para desayunar y comer alrdedor.

6

Laura

Nov 2, 2025

·

Stayed 1 night

El baño de la habitación no se encontraba completamente limpio

10

Brenda

Jan 4, 2026

·

Stayed 4 nights

Limpieza de la habitación

10

Gladis C.

Aug 19, 2025

·

Stayed 1 night

Muy limpio el cuarto súper amplio para 3 personas, las chicas de recepción muy amables

2

Maria Ivette

Sep 25, 2024

·

Stayed 1 night

Estaba demasiado sucio Había mucho pelo tirado, tuve que recogerlo con papel y después hablar a alguien que viniera a barrer, no fue suficiente, mi esposo movió la cama y debajo de la cama eran más pelos tierra y basura Volvimos a hablar para que lo barrieran, que fue la misma de la recepción porque no hay de limpieza por las noches

10

Gabriel

Jan 20, 2026

·

Stayed 1 night

limpieza

10

Vanessa

Nov 10, 2025

·

Stayed 4 nights

Our room was spotless, big, comfortable, quiet, and the location was amazing, specially for the celebration of day of the dead! Where you can see and hear desfile de dia de muertos (partially) from the rooftop of the hotel on the 9th floor! The area is safe and full of life, walkable to El Angel 7 minutes, nightlife Genova street 12 minutes, Rosseta bakery 20 minutes aprox. Zocalo is about 15 to 18 minutes in Uber The front desk crew was very courteous and knowledgeable of the area. There’s a theater and a Ramen restaurant in the property and breakfast and tacos stand right outside the hotel door! Highly recommended! I would definitely stay here again at Reforma Capital Inn. Thank you.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious, with useful amenities and some quiet units. Common concerns include lack of AC or weak cooling, hard mattresses, occasional noise between rooms, and Wi-Fi that can be unreliable.

Related guest reviews

10

Eduardo

Dec 11, 2025

·

Stayed 1 night

Habitación cómoda e iluminada

6

Denisse

Aug 2, 2025

·

Stayed 1 night

The room was spacious, it had a portable AC instead of a more effective type of AC. The floor had dust and the linens where dirty. They had spots in the pillow inn the side of the mattress. The mattress was old and bumpy. The people in the counter were nice and attentive.

8

Priscila

Feb 24, 2026

·

Stayed 4 nights

The room was clean, quiet, and spacious. It included a microwave and a minibar, which were convenient amenities. However, the temperature control was a significant issue. The room became excessively hot in the evenings and too cold at night. Although a portable air cooler was provided, it was insufficient, especially since the room was located on the corner of the building and received direct sunlight for much of the day. Additionally, there was no heating device available to maintain a comfortable temperature at night.

6

Miguel

Nov 12, 2025

·

Stayed 1 night

The internet service so bad

10

GUADALUPE

Dec 13, 2025

·

Stayed 2 nights

Ubicación y la habitación el Internet excelente para trabajar.

10

Karina

Aug 30, 2025

·

Stayed 2 nights

I was impressed with the quality of the amenities in the room. The location was perfect because it was close to restaurants and tourists attractions. The only I wish was that the beds had a pillow top because the mattress was hard. I would stay again.

8

Presley

Jan 21, 2026

·

Stayed 4 nights

The location is ideal and very walkable, but you are going to sacrifice your comfort to a hard bed and bad wifi. Overall for value its a good option.

8

Robert Ivan

Aug 21, 2025

·

Stayed 3 nights

Un excelente lugar para hospedarse, buena ubicación, si se escuchan algo de ruidos y le falta iluminación al baño. Pero fuera de ahí todo está súper bien !

10

Raymon

Jan 6, 2026

·

Stayed 5 nights

Fantastic location, great service, but highly unstable internet/wifi.

6

MARIA MILLAN

Aug 9, 2024

·

Stayed 1 night

Muy ruidoso entre habitaciones, se escucha todo

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Service

Staff are frequently described as friendly and helpful. However, experiences vary, with reports of unresponsive reception, check-in difficulties, limited luggage assistance, and uneven communication.

Related guest reviews

8

Anthony

Feb 17, 2026

·

Stayed 4 nights

Room was clean and staff was attentive to our requests.

10

Héctor Sergio

Nov 1, 2025

·

Stayed 2 nights

Everything was perfect! Staff was very helpful! I did not know that it had a theater in the lobby level, it's a very nice amenity!

4

Jenifer

Feb 3, 2025

·

Stayed 2 nights

En lo personal no recomiendo este hotel para hospedarte por más de una noche. Toma en cuenta que: 1. El servicio al cliente por parte de recepción es PÉSIMO. Desde que llegue las chicas (3) que estaban en recepción tenían actitud nefasta. 2. En sus “políticas” al hacer la reservación te dice que si necesitas hacer el check in en un horario determinado (antes de las 3pm) te comuniques 24 horas antes como mínimo para avisar. No sirve de nada, no responden el teléfono. Yo tuve que esperar 4 horas para ingresar. 3. No te entregan las habitaciones antes de las 3 pm, por lo tanto si llegas y tienes que dejar tu equipaje, no cuentan con bodega. Las maletas las dejan ahí en recepción a la vista y disposición de todos. 4.Las habitaciones no se parecen a las fotos que ves en internet. Son muy muy básicas y NO CUENTAN CON AIRE ACONDICIONADO EN NINGUNA HABITACIÓN. 5.Lo único que si se rescata es el baño de la habitación, la regadera es amplia y agua caliente las 24 hrs.

10

Sergio

Feb 25, 2026

·

Stayed 1 night

El lugar muy bonito, impecable, la atención de los chavos de recepción muy cordial y amable, recomiendo hospedarse vale la pena.

10

Diego

Nov 28, 2025

·

Stayed 3 nights

La limpieza y la amabilidad del staff son sobresalientes.

10

Steven

Oct 28, 2024

·

Stayed 4 nights

Extremely pleasant and helpful staff. The best i have seen.

10

Tania

Nov 12, 2024

·

Stayed 1 night

Muy buen trato del personal, hotel limpio, agua caliente y zona segura para caminar.

6

JOSEPH

Nov 8, 2025

·

Stayed 4 nights

The staff was courteous when you spoke to them if you could pull them away from their cell phones. The room internet and a/c were functional but the bed was like sleeping on a rock and the faucets were jenky.

6

maria

Jun 18, 2025

·

Stayed 1 night

Elevator wasn’t working and my room was all the way on the 5th floor. No help available to help me with my luggage. Nice location though!

10

Vanessa

Nov 10, 2025

·

Stayed 4 nights

Our room was spotless, big, comfortable, quiet, and the location was amazing, specially for the celebration of day of the dead! Where you can see and hear desfile de dia de muertos (partially) from the rooftop of the hotel on the 9th floor! The area is safe and full of life, walkable to El Angel 7 minutes, nightlife Genova street 12 minutes, Rosseta bakery 20 minutes aprox. Zocalo is about 15 to 18 minutes in Uber The front desk crew was very courteous and knowledgeable of the area. There’s a theater and a Ramen restaurant in the property and breakfast and tacos stand right outside the hotel door! Highly recommended! I would definitely stay here again at Reforma Capital Inn. Thank you.

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Location

Consistently praised central spot near the Ángel, the embassy/CAS, public transport, and many dining options; walkable and generally felt safe. A few note the entrance can be a bit hard to find.

Related guest reviews

10

Ramses

Oct 7, 2025

·

Stayed 3 nights

Buena ubicación cerca del angel, muchos restaurantes y cosas que hacer a unos minutos

8

Mario

May 17, 2025

·

Stayed 4 nights

The location is perfect for tourism, you can walk to Centro Historico, Chapultepec and Roma. MetroBus is nearby and reliable. There is a lot of things to do nearby. The only issue was that out of 5 days i couldnt get their internet to work a single day

10

Carlos

Oct 13, 2025

·

Stayed 1 night

A dos minutos caminando del angel

8

LAURA ROCIO

Oct 27, 2025

·

Stayed 1 night

Ubicación excelente y muy conveniente para quien va al CAS ya que está a la vuelta.El hotel está limpio y cómodo. Lo único es que no tiene aire acondicionado

10

Gabriela

Feb 9, 2026

·

Stayed 1 night

Buena ubicación

8

Presley

Jan 21, 2026

·

Stayed 4 nights

The location is ideal and very walkable, but you are going to sacrifice your comfort to a hard bed and bad wifi. Overall for value its a good option.

8

Rebecca

Nov 3, 2025

·

Stayed 4 nights

The staff were courteous. The room was well equipped. Location was central and safe. The hotel is over a small theatre which wasn’t an issue but means the lobby is pretty small. The rooftop space is very nice under utilized. If appears some floors have some construction still underway. The room was clean enough but could use a deep scrub in places.

8

Maximiliano

Jan 8, 2026

·

Stayed 1 night

Fue una muy buena la estancia porque realicé el trámite de visa y tengo a la vuelta el consulado, excelente ubicación

10

Raymon

Jan 6, 2026

·

Stayed 5 nights

Fantastic location, great service, but highly unstable internet/wifi.

10

Vanessa

Nov 10, 2025

·

Stayed 4 nights

Our room was spotless, big, comfortable, quiet, and the location was amazing, specially for the celebration of day of the dead! Where you can see and hear desfile de dia de muertos (partially) from the rooftop of the hotel on the 9th floor! The area is safe and full of life, walkable to El Angel 7 minutes, nightlife Genova street 12 minutes, Rosseta bakery 20 minutes aprox. Zocalo is about 15 to 18 minutes in Uber The front desk crew was very courteous and knowledgeable of the area. There’s a theater and a Ramen restaurant in the property and breakfast and tacos stand right outside the hotel door! Highly recommended! I would definitely stay here again at Reforma Capital Inn. Thank you.

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AI-generated summary based on recent guest reviews

Dining

Multiple reviews note there is no room service; dining options are plentiful nearby. Some mention an on-site Asian restaurant, but details are limited.

Related guest reviews

8

victor

Apr 11, 2025

·

Stayed 3 nights

Nice rooms , excellent and courteous staff always willing to help , they were friendly and helpful. Nice restaurants around and a Chinese restaurant in the hotel with sumptuous meals. The only issue was the WiFi Had to go to the reception to get a better network but overall my experience was good

8

Emily

Jul 28, 2025

·

Stayed 1 night

Muy calmado en este área y lugares alrededor para comer y el check in muy rápido! Todo estaba limpio y en orden! Recomendado!

10

ERIKA

Jan 11, 2026

·

Stayed 1 night

Excelente ubicación, en excelente estado la habitación. Ojalá tuvieran room service.

6

Yaquelin

Nov 2, 2025

·

Stayed 2 nights

No tiene aire acondicionado, ni teléfono en la habitación, ni room service, la ventana nunca cerró y tuvieron que ponerle un pedazo de madera!

10

Luis

Jan 16, 2025

·

Stayed 2 nights

Excelente alojamiento en caso de que vayas al CAS o a cita a embajada, el ángel está a escasos minutos a pie. Hay varias tiendas muy cerca y algunos spots para comer algo El personal muy atento y servicial, si bien, el calor en la habitación que me tocó era un tanto mas de lo de habitual, la habitación contaba con ventilador lo que ayudó a sobrellevarlo. Definitivamente considera este lugar como una excelente opción

10

Luis Rafael

Dec 11, 2025

·

Stayed 1 night

Súper recomendado, esta a una cuadra de la oficina para tramitar visas, cerca de restaurantes, a una cuadra del ángel de la independencia. Respecto a la habitación está siempre muy limpia, excelente servicio por parte del personal, la cama está muy cómoda. Sin duda alguna lo recomiendo y me volvería a hospedar ahí!!! 10/10

10

Valentina Velazco

Aug 27, 2024

·

Stayed 1 night

Ideal para ir a trámites, no tienen ropa service pero cerca encuentras todo para comer . Atención excelente.

8

Siboney

Dec 3, 2024

·

I loved being there, tons of restaurants nearby, shopping malls, theatres, museums, concerts, iconic monuments, etc! The hotel has an Asian restaurant and a mini theatre! The only thing I wish they had is AC, cuz I prefer it over fans, but still it wasn’t bad, I would definitely go back again!

8

Roberto

Oct 17, 2024

·

Stayed 1 night

Súper buena ubicación , el hotel se ve que tuvo remodelación, debajo del hotel hay lugares para comida lo cual igual ayuda, solamente considerar en verano que el cuarto no tiene aire acondicionado

10

Vanessa

Nov 10, 2025

·

Stayed 4 nights

Our room was spotless, big, comfortable, quiet, and the location was amazing, specially for the celebration of day of the dead! Where you can see and hear desfile de dia de muertos (partially) from the rooftop of the hotel on the 9th floor! The area is safe and full of life, walkable to El Angel 7 minutes, nightlife Genova street 12 minutes, Rosseta bakery 20 minutes aprox. Zocalo is about 15 to 18 minutes in Uber The front desk crew was very courteous and knowledgeable of the area. There’s a theater and a Ramen restaurant in the property and breakfast and tacos stand right outside the hotel door! Highly recommended! I would definitely stay here again at Reforma Capital Inn. Thank you.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $120	22 $165	23 $170	24 $159
25 $133	26 $107	27 $114	28 $107	29 $360	30	31

Su	Mo	Tu	We	Th	Fr	Sa
1 $482	2 $321	3 $113	4 $113	5 $122	6 $132	7 $137
8 $89	9 $70	10 $84	11 $84	12 $115	13 $130	14 $154
15 $127	16 $79	17 $75	18 $79	19 $84	20 $139	21 $139
22 $101	23 $98	24 $98	25 $98	26 $94	27 $122	28 $118
29 $99	30 $72

Reforma Capital Inn

About this property

Location

Room options

Standard Room

Deluxe Double Room

Deluxe Room

Standard Double Room

Guest reviews of Reforma Capital Inn

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Reforma Capital Inn

Prices for upcoming dates