Hotel Britannia
$196
/ night
Avg. for October
Prices for Hotel Britannia
Select dates to see prices and availability
$196
/ night
Avg. for October
Monthly average prices
Nightly prices at Hotel Britannia average $192 in April, the cheapest month, and $527 in March, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| March | $527 |
| April | $192 |
| May | $300 |
| June | $264 |
| July | $250 |
| August | $329 |
| September | $350 |
| October | $196 |
M
A
M
J
J
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Oct · $196
O
Most expensive: March (~$527)
Cheapest: April (~$192)
About this property
Enjoy recreational amenities such as a hot tub and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Amenities
Enjoy recreational amenities such as a hot tub and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Dining
Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
Rooms
Make yourself at home in one of the 28 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Location
Located in Sorrento (Capo di Sorrento), Hotel Britannia is within a 5-minute drive of Bastion of Parsano and Chiesa di San Francesco. This hotel is 1.1 mi (1.8 km) from Baths of Queen Giovanna and 1.2 mi (2 km) from Sorrento Beach.
What's nearby
Villa Fiorentino(0.8 miles)
Museo Bottega della Tarsia Lignea(0.8 miles)
Bastion of Parsano(0.9 miles)
Baths of Queen Giovanna(0.9 miles)
Sorrento Cathedral(0.9 miles)
Bagni Regina Giovanna(0.9 miles)
Piazza Tasso(1 miles)
Sedile Dominova(1 miles)
Chiesa di San Francesco(1 miles)
Basilica di Sant'Antonio(1 miles)
Piazza Sant'Antonino(1 miles)
Chiostro di San Francesco(1.1 miles)
Tasso Theatre(1.1 miles)
Sorrento Lift(1.1 miles)
Sorrento Beach(1.1 miles)
Naples Intl. Airport (NAP)(32.3 miles)
Costa d'Amalfi Airport (QSR)(46.4 miles)
Airport shuttle
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Location
Capo 72, Capo di Sorrento, Sorrento, Italy
Villa Fiorentino (0.8 miles)
Museo Bottega della Tarsia Lignea (0.8 miles)
Bastion of Parsano (0.9 miles)
Baths of Queen Giovanna (0.9 miles)
Sorrento Cathedral (0.9 miles)
Bagni Regina Giovanna (0.9 miles)
Room options
9
Comfort Room
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Laptop Workspace
4
Triple Room, Balcony, Garden View
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
172 ft²
BalconyAir ConditioningWi-Fi (Free)Laptop Workspace
4
Double Room, Balcony, Garden View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
172 ft²
BalconyAir ConditioningWi-Fi (Free)Laptop Workspace
7
Classic Room, 2 Bedrooms, Connecting Rooms
Room details
6× Twin Beds
2 Queen Beds
and 2 Twin Beds
Sleeps 6
344 ft²
Air ConditioningWi-Fi (Free)Laptop Workspace
5
Economy Double Room, Balcony Without View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
172 ft²
BalconyBalcony or TerraceAir ConditioningWi-Fi (Free)Laptop Workspace
6
Triple Room, Balcony, Sea View
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
172 ft²
BalconyAir ConditioningWi-Fi (Free)Laptop Workspace
4
Double Room, Balcony, Sea View
Room details
1 Queen Bed
2 Twin Beds
Sleeps 2
172 ft²
BalconyAir ConditioningWi-Fi (Free)Laptop Workspace
Guest reviews of Hotel Britannia
8.9
Fabulous
Based on 355 verified reviews
Who stays here?
Business
3%
Couple
57%
Family
26%
Group
11%
What guests think
AI-generated summary based on recent guest reviews
At Hotel Britannia, travelers consistently praise the friendly, helpful staff, the rooftop terrace with a hot tub and sweeping views, and a location just outside central Sorrento with a bus stop, making sightseeing easy without staying amid the crowds.
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What guests think
At Hotel Britannia, travelers consistently praise the friendly, helpful staff, the rooftop terrace with a hot tub and sweeping views, and a location just outside central Sorrento with a bus stop, making sightseeing easy without staying amid the crowds.
Rooms are generally basic and comfortable, with some balconies or sea views; recurring downsides include thin walls or traffic noise and limited in-room extras such as kettles or fridges, and several note very thin towels. Breakfast is widely liked, though a few describe it as modest rather than extensive. A solid, good-value base for exploring Sorrento.
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AI-generated summary based on recent guest reviews
Facilities
The rooftop terrace with a jacuzzi and wide views is a frequent highlight. There is no pool, and while parking is available, some guests mention a fee and limited spaces.
Related guest reviews
10
Daniel
Apr 19, 2024
·
Stayed 2 nights
Hotel is great. Beautiful view from our room at ver the bay. Location is great. Or quite a distance walking or bus ride to Centre part of Sorrento. Long main street. Parking indring of hotel. Surprised that it was not free but has to pay 20€. It was quite limited and lucky hotel was not truly full. But if you drive a car need to take this extra into account. Breakfast was amazing. Changes every day. The scrambled eggs was excellent. Juice was a bit watery. But the coffees are great. A lot of choice with regards to cakes and sweets. Typical Italian breakfast. I must add that they offered us a very nice deal for a capri boat tour for around 60€. This included transfer to a port outside of Sorrento. Than a boat is ncluding a cruise around Capri than 5 hours alone time in Capri. At 60€ that’s great value considering just the ferry is 40€ Got great advice to try a restaurant about 100m away. Was excellent.
Hotel is great. Beautiful view from our room at ver the bay. Location is great. Or quite a distance walking or bus ride to Centre part of Sorrento. Long main street. Parking indring of hotel. Surprised that it was not free but has to pay 20€. It was quite limited and lucky hotel was not truly full. But if you drive a car need to take this extra into account. Breakfast was amazing. Changes every day. The scrambled eggs was excellent. Juice was a bit watery. But the coffees are great. A lot of choice with regards to cakes and sweets. Typical Italian breakfast. I must add that they offered us a very nice deal for a capri boat tour for around 60€. This included transfer to a port outside of Sorrento. Than a boat is ncluding a cruise around Capri than 5 hours alone time in Capri. At 60€ that’s great value considering just the ferry is 40€ Got great advice to try a restaurant about 100m away. Was excellent.
10
John
Sep 24, 2025
·
Stayed 3 nights
Staff was wonderful. Nice room, great rooftop deck with a hot tub and amazing views of the med.
Staff was wonderful. Nice room, great rooftop deck with a hot tub and amazing views of the med.
10
Dryden
Oct 30, 2025
·
Stayed 4 nights
Close enough to walk into sorrento, plus the roof top hot tub at sunset was a highlight of my 3 week trip. Overall hotel and staff were excellent.
Close enough to walk into sorrento, plus the roof top hot tub at sunset was a highlight of my 3 week trip. Overall hotel and staff were excellent.
8
Raymond
Sep 25, 2025
·
Stayed 6 nights
Loved the rooftop terrace. Great views from there, plus a nice whirlpool tub to soak in at day’s end. Road noise was a thing. There were no sidewalks on the road, so that was a bit hazardous. Getting around was by bus or taxi. The bus service was good and easy to anticipate using Google Maps. The staff was terrific. Super helpful. They had access to tours that picked you up and dropped you off at the hotel. The prices were comparable to booking it on your own, so it was a no-brainer to use their available tours. We did Capri and the Positano/Amalfi tours. Both were great!
Loved the rooftop terrace. Great views from there, plus a nice whirlpool tub to soak in at day’s end. Road noise was a thing. There were no sidewalks on the road, so that was a bit hazardous. Getting around was by bus or taxi. The bus service was good and easy to anticipate using Google Maps. The staff was terrific. Super helpful. They had access to tours that picked you up and dropped you off at the hotel. The prices were comparable to booking it on your own, so it was a no-brainer to use their available tours. We did Capri and the Positano/Amalfi tours. Both were great!
10
Amanda
Jun 11, 2024
·
Stayed 2 nights
Property was nice and clean. Very basic amenities in the room. The staff are extremely friendly and helpful. Only thing missing was a pool but they did have a jacuzzi on the roof. The bus stop right outside the hotel was very useful. Breakfast in the morning was basic but again staff was very lovely. We would stay again. Sitting on our balcony in the mornings and evenings was lovely.
Property was nice and clean. Very basic amenities in the room. The staff are extremely friendly and helpful. Only thing missing was a pool but they did have a jacuzzi on the roof. The bus stop right outside the hotel was very useful. Breakfast in the morning was basic but again staff was very lovely. We would stay again. Sitting on our balcony in the mornings and evenings was lovely.
6
SCHARSAD
Sep 21, 2025
·
Stayed 3 nights
The hot tub closes early, around 1900 so found that strange. Staff were friendly and helpful. Breakfast was nice. They need to rearrange their refrigerators, they were hot and in a closed space. Nice views from the balcony and right across the street from a bus that goes to town which is great
The hot tub closes early, around 1900 so found that strange. Staff were friendly and helpful. Breakfast was nice. They need to rearrange their refrigerators, they were hot and in a closed space. Nice views from the balcony and right across the street from a bus that goes to town which is great
10
Judi
Jun 24, 2025
·
Stayed 3 nights
Great location and extremely helpful staff. Very clean and wonderful breakfast. Loved the rooftop terrace. Would stay again!
Great location and extremely helpful staff. Very clean and wonderful breakfast. Loved the rooftop terrace. Would stay again!
10
Eileen
Oct 7, 2024
·
Stayed 7 nights
Excellent hotel which is very clean and has excellent staff. The rooftop terrace with jacuzzi is beautiful. There is also an excellent restaurant nearby.
Excellent hotel which is very clean and has excellent staff. The rooftop terrace with jacuzzi is beautiful. There is also an excellent restaurant nearby.
8
Prit
Aug 20, 2023
·
Stayed 3 nights
Nice basic hotel but staff were great. The only downside was NO SWIMMING POOL only a jacuzzi. Taxi fares were an absolute JOKE to no fault of the hotel ( VERY VERY EXPENSIVE!!!!!!!!! )
Nice basic hotel but staff were great. The only downside was NO SWIMMING POOL only a jacuzzi. Taxi fares were an absolute JOKE to no fault of the hotel ( VERY VERY EXPENSIVE!!!!!!!!! )
8
Shanet
Oct 28, 2025
·
Stayed 4 nights
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews often describe Hotel Britannia as very clean with reliable housekeeping. Recurring drawbacks include very thin towels, plus a few isolated issues like bathroom mildew or ants.
Related guest reviews
10
Marisa
May 23, 2024
·
Stayed 4 nights
Beautiful clean hotel with staff that couldn’t do enough for you. Hotel was immaculate in every area. Lovely sunny roof terrace with jacuzzi and ground floor gardens next to the bar. Would thoroughly recommend this hotel and will definitely return.
Beautiful clean hotel with staff that couldn’t do enough for you. Hotel was immaculate in every area. Lovely sunny roof terrace with jacuzzi and ground floor gardens next to the bar. Would thoroughly recommend this hotel and will definitely return.
10
Diana
Sep 27, 2025
·
Stayed 3 nights
Very pleased with this hotel! It was extremely clean and in a very good location with a beautiful view from the rooftop lounge area. Walls are a little thin so you could hear your neighbours snoring but aside from that, zero complaints!
Very pleased with this hotel! It was extremely clean and in a very good location with a beautiful view from the rooftop lounge area. Walls are a little thin so you could hear your neighbours snoring but aside from that, zero complaints!
8
IElizabeth
Oct 18, 2025
·
Stayed 3 nights
Nice people but their bathroom showers need bleach.
Nice people but their bathroom showers need bleach.
6
Chantel
Aug 10, 2024
·
Stayed 4 nights
Staff are not helpful. They had us waiting for a bus that would never come as they said the bus we needed stopped right outside. It in fact did not actually drive pass our hotel at all. Needless to say, we walked everywhere that required us be on time for something. Ants crawling everywhere in the room and you must give your key every time you leave for the maid to go in. However, no new towels or new soap was ever given. They simply made the bed and took the garbage.
Staff are not helpful. They had us waiting for a bus that would never come as they said the bus we needed stopped right outside. It in fact did not actually drive pass our hotel at all. Needless to say, we walked everywhere that required us be on time for something. Ants crawling everywhere in the room and you must give your key every time you leave for the maid to go in. However, no new towels or new soap was ever given. They simply made the bed and took the garbage.
8
Annette
Apr 20, 2024
·
Stayed 4 nights
All members of the staff were fantastic, very clean and tidy, good breakfast. Only downside were very very thin towels…
All members of the staff were fantastic, very clean and tidy, good breakfast. Only downside were very very thin towels…
10
Khalid
Oct 6, 2024
·
Stayed 4 nights
This is probably the best hotel I ever stayed in. It was such a pleasure to stay there. Giuseppe and his father and all the staff are true gentlemen. The hotel is super clean. Everything is very convenient. The breakfast was nice and fresh. Giuseppe was super helpful in helping us come up with an intenirary. His recommendations were on point. He was so friendly and such an amazing person. I will always stay here when I visit Sorrento. Stay here if you want a safe, clean, friendly, above and beyond service. Worth every dollar.
This is probably the best hotel I ever stayed in. It was such a pleasure to stay there. Giuseppe and his father and all the staff are true gentlemen. The hotel is super clean. Everything is very convenient. The breakfast was nice and fresh. Giuseppe was super helpful in helping us come up with an intenirary. His recommendations were on point. He was so friendly and such an amazing person. I will always stay here when I visit Sorrento. Stay here if you want a safe, clean, friendly, above and beyond service. Worth every dollar.
10
Lizbeth
Aug 28, 2025
·
Stayed 2 nights
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
10
Konrad
Oct 5, 2024
·
Stayed 2 nights
Outskirts of Sorrento, but near good restaurants and nice places for swimming. Service was fantastic and very clean.
Outskirts of Sorrento, but near good restaurants and nice places for swimming. Service was fantastic and very clean.
10
Jeri
Apr 27, 2023
·
Stayed 3 nights
The staff was great to work with. Very friendly and helpful. The breakfast every morning was fresh and so flavorful. Rooms were clean and views were great.
The staff was great to work with. Very friendly and helpful. The breakfast every morning was fresh and so flavorful. Rooms were clean and views were great.
10
Audrey
Oct 20, 2025
·
Stayed 7 nights
The Hotel Britannia staff were very helpful and courteous at all times during our stay. Room was basic but very clean and comfortable. Towels were thin and as I have found in other European hotels, no wash clothes provided. Soundproofing between rooms was poor.
The Hotel Britannia staff were very helpful and courteous at all times during our stay. Room was basic but very clean and comfortable. Towels were thin and as I have found in other European hotels, no wash clothes provided. Soundproofing between rooms was poor.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally basic but comfortable, with some offering balconies and sea or bay views. Common drawbacks include thin walls or traffic noise, occasional hard beds or dated decor, and limited in-room extras like kettles or fridges.
Related guest reviews
10
Diana
Sep 27, 2025
·
Stayed 3 nights
Very pleased with this hotel! It was extremely clean and in a very good location with a beautiful view from the rooftop lounge area. Walls are a little thin so you could hear your neighbours snoring but aside from that, zero complaints!
Very pleased with this hotel! It was extremely clean and in a very good location with a beautiful view from the rooftop lounge area. Walls are a little thin so you could hear your neighbours snoring but aside from that, zero complaints!
6
MONICA
Jun 26, 2024
·
Stayed 5 nights
A estadia foi boa. Mas acho q faltaram alguns itens q acho importante! Por exemplo: o apto não tem um frigobar, as toalhas de banho e rosto sao muito ruins ( é um pano simples). E acho ainda que o apto precisa ser modernizado, móveis antigos e decoração tb.
A estadia foi boa. Mas acho q faltaram alguns itens q acho importante! Por exemplo: o apto não tem um frigobar, as toalhas de banho e rosto sao muito ruins ( é um pano simples). E acho ainda que o apto precisa ser modernizado, móveis antigos e decoração tb.
8
Russell
Oct 23, 2025
·
Stayed 3 nights
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
10
JENNY
May 20, 2024
·
Stayed 3 nights
Nice hotel. Clean rooms, AC, mini fridges and comfy beds. Nice full breakfast. The staff was terrific! It’s a little far from the main drag but walkable (20-30 minutes).
Nice hotel. Clean rooms, AC, mini fridges and comfy beds. Nice full breakfast. The staff was terrific! It’s a little far from the main drag but walkable (20-30 minutes).
8
Sheila
Jun 2, 2025
·
Stayed 2 nights
My room wasn’t so good .. ( made the reservation last minute ) but all other rooms are nicer with sea view or Garden view in this hotel , the stuff and the owner are helpful and very nice and they do everything to make you happy and comfortable …There is a beautiful garden with a lemon tree and sea view. I would go back there ( not in the same room)
My room wasn’t so good .. ( made the reservation last minute ) but all other rooms are nicer with sea view or Garden view in this hotel , the stuff and the owner are helpful and very nice and they do everything to make you happy and comfortable …There is a beautiful garden with a lemon tree and sea view. I would go back there ( not in the same room)
6
Abdo
Aug 21, 2025
·
Stayed 4 nights
The location was great and the staff is amazing so polite and easy going and very professional and helpful. The towels are very thin not the type you find in hotels but they dry ok. There is no kettle in the rooms to heat water and no glassware or silverware in the rooms.
The location was great and the staff is amazing so polite and easy going and very professional and helpful. The towels are very thin not the type you find in hotels but they dry ok. There is no kettle in the rooms to heat water and no glassware or silverware in the rooms.
6
Karen m
Jun 30, 2025
·
Stayed 2 nights
We stayed in a room for 4 people. The two twin beds were awful, hard as a rock. The location is fabulous and breakfast was good. I only wish I could have slept :(
We stayed in a room for 4 people. The two twin beds were awful, hard as a rock. The location is fabulous and breakfast was good. I only wish I could have slept :(
10
Lizbeth
Aug 28, 2025
·
Stayed 2 nights
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
10
Audrey
Oct 20, 2025
·
Stayed 7 nights
The Hotel Britannia staff were very helpful and courteous at all times during our stay. Room was basic but very clean and comfortable. Towels were thin and as I have found in other European hotels, no wash clothes provided. Soundproofing between rooms was poor.
The Hotel Britannia staff were very helpful and courteous at all times during our stay. Room was basic but very clean and comfortable. Towels were thin and as I have found in other European hotels, no wash clothes provided. Soundproofing between rooms was poor.
8
Shanet
Oct 28, 2025
·
Stayed 4 nights
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as exceptionally friendly, attentive, and proactive, with staff arranging tours and offering helpful local advice. A rare review reports unhelpful interactions.
Related guest reviews
10
EMMYLOU E. DELA
Aug 18, 2025
·
Stayed 4 nights
The front desk was very helpful and gave us a really good suggestion on where to eat. When we checked in, they gave us lemon sorbets. They always greeted us when we came back or even on the street when we see them! The food for breakfast was really yummy that we wanted seconds. The breakfast staff were very welcoming and always gave us cappuccinos. The rooftop had a beautiful view with a nice jacuzzi. We were definitely coming back to stay. The hotel location is right in the bus stop area and not far from the main attractions.
The front desk was very helpful and gave us a really good suggestion on where to eat. When we checked in, they gave us lemon sorbets. They always greeted us when we came back or even on the street when we see them! The food for breakfast was really yummy that we wanted seconds. The breakfast staff were very welcoming and always gave us cappuccinos. The rooftop had a beautiful view with a nice jacuzzi. We were definitely coming back to stay. The hotel location is right in the bus stop area and not far from the main attractions.
10
Heather
May 1, 2024
·
Stayed 3 nights
The staff was AWESOME. Very helpful for all of our questions about travel, excursions, etc. We had an amazing view from our balcony and the rooftop was also spectacular. Room was cozy and clean. Only draw back for the location was the sidewalk to downtown Sorrento ends about 100meters from the hotel, and the street is very busy/narrow. That was a bit unsettling, but we did it no problem. The bus stopped right in front of the hotel too.
The staff was AWESOME. Very helpful for all of our questions about travel, excursions, etc. We had an amazing view from our balcony and the rooftop was also spectacular. Room was cozy and clean. Only draw back for the location was the sidewalk to downtown Sorrento ends about 100meters from the hotel, and the street is very busy/narrow. That was a bit unsettling, but we did it no problem. The bus stopped right in front of the hotel too.
8
Russell
Oct 23, 2025
·
Stayed 3 nights
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
6
Chantel
Aug 10, 2024
·
Stayed 4 nights
Staff are not helpful. They had us waiting for a bus that would never come as they said the bus we needed stopped right outside. It in fact did not actually drive pass our hotel at all. Needless to say, we walked everywhere that required us be on time for something. Ants crawling everywhere in the room and you must give your key every time you leave for the maid to go in. However, no new towels or new soap was ever given. They simply made the bed and took the garbage.
Staff are not helpful. They had us waiting for a bus that would never come as they said the bus we needed stopped right outside. It in fact did not actually drive pass our hotel at all. Needless to say, we walked everywhere that required us be on time for something. Ants crawling everywhere in the room and you must give your key every time you leave for the maid to go in. However, no new towels or new soap was ever given. They simply made the bed and took the garbage.
10
Gavane
Oct 20, 2025
·
Stayed 2 nights
We enjoyed our stay at the resort, staff were friendly and helpful. Gav from Jamaica
We enjoyed our stay at the resort, staff were friendly and helpful. Gav from Jamaica
10
Khalid
Oct 6, 2024
·
Stayed 4 nights
This is probably the best hotel I ever stayed in. It was such a pleasure to stay there. Giuseppe and his father and all the staff are true gentlemen. The hotel is super clean. Everything is very convenient. The breakfast was nice and fresh. Giuseppe was super helpful in helping us come up with an intenirary. His recommendations were on point. He was so friendly and such an amazing person. I will always stay here when I visit Sorrento. Stay here if you want a safe, clean, friendly, above and beyond service. Worth every dollar.
This is probably the best hotel I ever stayed in. It was such a pleasure to stay there. Giuseppe and his father and all the staff are true gentlemen. The hotel is super clean. Everything is very convenient. The breakfast was nice and fresh. Giuseppe was super helpful in helping us come up with an intenirary. His recommendations were on point. He was so friendly and such an amazing person. I will always stay here when I visit Sorrento. Stay here if you want a safe, clean, friendly, above and beyond service. Worth every dollar.
10
Raymond
Jul 4, 2025
·
Stayed 3 nights
Our stay at the Hotel Britannia was great. The staff was outstanding and even lent us an adapter for our phone charger. The breakfast was fantastic with fresh fruit, pastries and cappuccino. Thanks for a great stay.
Our stay at the Hotel Britannia was great. The staff was outstanding and even lent us an adapter for our phone charger. The breakfast was fantastic with fresh fruit, pastries and cappuccino. Thanks for a great stay.
10
Pratik
Oct 7, 2025
·
Stayed 3 nights
Great staff, breakfast and location. Bus going to the town comes right at the hotel.
Great staff, breakfast and location. Bus going to the town comes right at the hotel.
10
Rene
Sep 16, 2025
·
Stayed 3 nights
The staff was absolutely wonderful. They serve a lovely breakfast every morning and are always cheerful and helpful. Great location away from the hustle and bustle, but close enough to walk to or catch a quick bus. I highly recommend this property for the value and comfort.
The staff was absolutely wonderful. They serve a lovely breakfast every morning and are always cheerful and helpful. Great location away from the hustle and bustle, but close enough to walk to or catch a quick bus. I highly recommend this property for the value and comfort.
8
Shanet
Oct 28, 2025
·
Stayed 4 nights
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
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AI-generated summary based on recent guest reviews
Location
Set just outside central Sorrento, it is roughly a 10-25 minute walk and there is a bus stop directly outside. Guests like the quieter setting and views, but several warn about a busy road with limited sidewalks and some traffic noise.
Related guest reviews
8
Cindy
Jul 13, 2025
·
Stayed 2 nights
The property is cute, has a cottage like vibe. The room is very average, but the balcony was a huge bonus. The staff is lovely and so helpful. The walk to the main square is a bit challenging as there are no sidewalks for some of the way and people drive there super quick so it feels a bit like frogger at time. But you can take the bus which is so convenient and takes you door to door.
The property is cute, has a cottage like vibe. The room is very average, but the balcony was a huge bonus. The staff is lovely and so helpful. The walk to the main square is a bit challenging as there are no sidewalks for some of the way and people drive there super quick so it feels a bit like frogger at time. But you can take the bus which is so convenient and takes you door to door.
10
ian
May 22, 2023
·
Stayed 4 nights
Lovely hotel about a mile from centre of sorrento. Clean and well kept. Staff very helpful. Bus stop right outside hotel. If walking from the hotel there is no path close by. You have to walk on the road for a short distance on a busy road. Continental breakfast is good. No kettles in rooms for making hot drinks
Lovely hotel about a mile from centre of sorrento. Clean and well kept. Staff very helpful. Bus stop right outside hotel. If walking from the hotel there is no path close by. You have to walk on the road for a short distance on a busy road. Continental breakfast is good. No kettles in rooms for making hot drinks
8
Timo
Sep 22, 2025
·
Stayed 5 nights
Staff were very friendly and helpful. Our room was clean and well maintained. Breakfast was limited in scope but adequate. Our room had a balcony with sea view, but this was undermined somewhat by a road with heavy traffic directly outside the hotel.
Staff were very friendly and helpful. Our room was clean and well maintained. Breakfast was limited in scope but adequate. Our room had a balcony with sea view, but this was undermined somewhat by a road with heavy traffic directly outside the hotel.
10
John
Jun 14, 2025
·
Stayed 6 nights
Great staff, its a about a 10-15 walk to town. Taxis rip you off, so it about 30 euros for a 2 minute drive.
Great staff, its a about a 10-15 walk to town. Taxis rip you off, so it about 30 euros for a 2 minute drive.
2
Andi
Jul 16, 2024
·
Stayed 3 nights
Very unsafe location, almost got run over many times with my pregnant wife
Very unsafe location, almost got run over many times with my pregnant wife
8
Russell
Oct 23, 2025
·
Stayed 3 nights
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
10
Judith
Sep 23, 2024
·
Stayed 8 nights
We loved being just outside of Sorrento. It is more quiet than in town but only a short walking distance to town. The included breakfast made our days easier, especially when we had early tours. The friendly atmosphere made our time there very comfortable. The rooftop hot tub and lounge chairs were very relaxing during our down time.
We loved being just outside of Sorrento. It is more quiet than in town but only a short walking distance to town. The included breakfast made our days easier, especially when we had early tours. The friendly atmosphere made our time there very comfortable. The rooftop hot tub and lounge chairs were very relaxing during our down time.
10
Lizbeth
Aug 28, 2025
·
Stayed 2 nights
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
The room was very clean, spacious, and comfortable, with a nice view. The rooftop jacuzzi was a great bonus, and breakfast was included. The staff were very kind and helpful. There is a bus stop just outside the hotel with service every 20 minutes, but we decided to walk to town since it’s only about a 20-minute walk.
10
Aly
Oct 27, 2023
·
Stayed 6 nights
The front desk staff is amazing. So pleasant and smiling. I would recommend staying here. It’s 20 minute walk to downtown but I never got sick of it bc the view was incredible.
The front desk staff is amazing. So pleasant and smiling. I would recommend staying here. It’s 20 minute walk to downtown but I never got sick of it bc the view was incredible.
8
Shanet
Oct 28, 2025
·
Stayed 4 nights
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
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AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality, coffee, and pastries, though a few find the selection modest. Friendly breakfast staff are often mentioned.
Related guest reviews
10
Daniel
Apr 19, 2024
·
Stayed 2 nights
Hotel is great. Beautiful view from our room at ver the bay. Location is great. Or quite a distance walking or bus ride to Centre part of Sorrento. Long main street. Parking indring of hotel. Surprised that it was not free but has to pay 20€. It was quite limited and lucky hotel was not truly full. But if you drive a car need to take this extra into account. Breakfast was amazing. Changes every day. The scrambled eggs was excellent. Juice was a bit watery. But the coffees are great. A lot of choice with regards to cakes and sweets. Typical Italian breakfast. I must add that they offered us a very nice deal for a capri boat tour for around 60€. This included transfer to a port outside of Sorrento. Than a boat is ncluding a cruise around Capri than 5 hours alone time in Capri. At 60€ that’s great value considering just the ferry is 40€ Got great advice to try a restaurant about 100m away. Was excellent.
Hotel is great. Beautiful view from our room at ver the bay. Location is great. Or quite a distance walking or bus ride to Centre part of Sorrento. Long main street. Parking indring of hotel. Surprised that it was not free but has to pay 20€. It was quite limited and lucky hotel was not truly full. But if you drive a car need to take this extra into account. Breakfast was amazing. Changes every day. The scrambled eggs was excellent. Juice was a bit watery. But the coffees are great. A lot of choice with regards to cakes and sweets. Typical Italian breakfast. I must add that they offered us a very nice deal for a capri boat tour for around 60€. This included transfer to a port outside of Sorrento. Than a boat is ncluding a cruise around Capri than 5 hours alone time in Capri. At 60€ that’s great value considering just the ferry is 40€ Got great advice to try a restaurant about 100m away. Was excellent.
10
LINNA
Sep 29, 2025
·
Stayed 2 nights
Tudo muito bom! Apenas o café da manhã que tinha poucas opções.
Tudo muito bom! Apenas o café da manhã que tinha poucas opções.
8
Timo
Sep 22, 2025
·
Stayed 5 nights
Staff were very friendly and helpful. Our room was clean and well maintained. Breakfast was limited in scope but adequate. Our room had a balcony with sea view, but this was undermined somewhat by a road with heavy traffic directly outside the hotel.
Staff were very friendly and helpful. Our room was clean and well maintained. Breakfast was limited in scope but adequate. Our room had a balcony with sea view, but this was undermined somewhat by a road with heavy traffic directly outside the hotel.
10
EMMYLOU E. DELA
Aug 18, 2025
·
Stayed 4 nights
The front desk was very helpful and gave us a really good suggestion on where to eat. When we checked in, they gave us lemon sorbets. They always greeted us when we came back or even on the street when we see them! The food for breakfast was really yummy that we wanted seconds. The breakfast staff were very welcoming and always gave us cappuccinos. The rooftop had a beautiful view with a nice jacuzzi. We were definitely coming back to stay. The hotel location is right in the bus stop area and not far from the main attractions.
The front desk was very helpful and gave us a really good suggestion on where to eat. When we checked in, they gave us lemon sorbets. They always greeted us when we came back or even on the street when we see them! The food for breakfast was really yummy that we wanted seconds. The breakfast staff were very welcoming and always gave us cappuccinos. The rooftop had a beautiful view with a nice jacuzzi. We were definitely coming back to stay. The hotel location is right in the bus stop area and not far from the main attractions.
10
Kelly
Apr 16, 2023
·
Stayed 3 nights
Fantastic hotel, very clean, very very helpful staff, the man that runs the hotel is so helpful when you are trying to organise your day. Breakfast is fantastic. The hot tub on the terrace whilst looking at Mt Vesuvius is the icing on the cake. Would come back in a heartbeat
Fantastic hotel, very clean, very very helpful staff, the man that runs the hotel is so helpful when you are trying to organise your day. Breakfast is fantastic. The hot tub on the terrace whilst looking at Mt Vesuvius is the icing on the cake. Would come back in a heartbeat
8
Christopher
Sep 22, 2025
·
Stayed 3 nights
We enjoyed our stay, overall, but a few minor complaints. The hotel is an enjoyable walk down to Sorrento, although slightly more difficult going back up. Buses were sometimes full which made things a little difficult. Breakfast was good, but not great. The rooftop terrace had good views, but it was usually too hot to sit up there.
We enjoyed our stay, overall, but a few minor complaints. The hotel is an enjoyable walk down to Sorrento, although slightly more difficult going back up. Buses were sometimes full which made things a little difficult. Breakfast was good, but not great. The rooftop terrace had good views, but it was usually too hot to sit up there.
8
Russell
Oct 23, 2025
·
Stayed 3 nights
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
The hotel was very clean and comfortable. The rooftop jacuzzi and sitting area was wonderful. The gym was well equipped and clean. The staff were very helpful with area information and can book things for you with transportation right at the hotel. You can walk down to the center area with all the shopping, restaurants, laundry, etc. just be aware that the first part doesn’t have a sidewalk and the traffic is heavy, fast, and the road is curvy. It was a bit hairy walking. There is a bus available. There is a wonderful family owned restaurant right near the hotel that I would recommend. The air conditioning in our room never worked. They said they were working on it. You can’t leave the door open because the traffic is so noisy. The sea view is nice and there is a tiny balcony available. The garden view rooms look at a wall it was odd. I reserved 3 rooms with the option to pay at the hotel. The plan was for each of the rooms to be paid for by the couple staying in them. Unfortunately they charged my credit card for all 3 rooms without my authorization. They said it is a system thing that they couldn’t rectify. They need to fix this. It was infuriating as my credit card wad charged $3,000.00. They said a credit would take a month or more. The breakfast was excellent and the staff in the room were very helpful, friendly, and efficient.
10
Michael
Aug 20, 2024
·
Stayed 4 nights
Stefan, and the other front desk attendants were always friendly and very helpful! The breakfast was great and rooms very clean and in great condition. Thanks for being so great!
Stefan, and the other front desk attendants were always friendly and very helpful! The breakfast was great and rooms very clean and in great condition. Thanks for being so great!
10
Judi
Jun 24, 2025
·
Stayed 3 nights
Great location and extremely helpful staff. Very clean and wonderful breakfast. Loved the rooftop terrace. Would stay again!
Great location and extremely helpful staff. Very clean and wonderful breakfast. Loved the rooftop terrace. Would stay again!
8
Shanet
Oct 28, 2025
·
Stayed 4 nights
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
Our was really great and the staff were really amazing/extremely helpful. The room was great ( we had a partial sea view) but it’s definitely a no frills hotel room. It’s also not very “modern” but had the most important item, an A/C so we had no complaints. The bathroom was also pretty small with a small shower and not much counter/vanity space. Breakfast was good, mostly continental with some warm time. It was great for a quick bite before an excursion or for a slower morning. Beyond providing great recommendations that also helped to arrange the excursions and day trips for us. It felt like the options the hotel provided were sometimes better than what we saw online. The hotel itself really well located. It’s not “central” but was only a 15min walk or a less than 5 min bus ride into the downtown area. We actually walked majority of the time because it felt so easy and even as two young women we did not feel uncomfortable walking really late or early. Not being in the middle of it all actually was great for us because the main downtown area felt so crowded. Even if we didn’t want to go all the way into the downtown area there were still some nice restaurant right near the hotel and the hotels bar actually made surprising great limoncello and aperol spritzes. Hotel also had some really gray views
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FAQs about Hotel Britannia
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 10:00 PM, and check-out is at 10:30 AM. Early or late check-in/check-out may be available upon request and may incur additional charges.
Are airport shuttle services available?
Airport shuttle services are available, but pricing and arrangements are not specified.
Where is the hotel located in relation to key landmarks?
The hotel is located in Sorrento (Capo di Sorrento), within a 5-minute drive of Bastion of Parsano and Chiesa di San Francesco. It is 1.1 mi (1.8 km) from Baths of Queen Giovanna and 1.2 mi (2 km) from Sorrento Beach.
What are the hotel's policies regarding children?
Children are allowed at the hotel, but specific age policies for free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- All guests must be present at check-in and show their government-issued photo ID card or passport.
- Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Business details
Property registration number IT063080A1X3MMSZAJ
Popular amenities
Airport shuttle
Non-Smoking Rooms
Room Service
Tour Desk
Housekeeping
Safe-Deposit Box
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
24-Hour Front Desk
Concierge Services
Activities
Garden
Bicycle Tour Information
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Room Service
Non-Smoking Rooms
Hot Tub / Jacuzzi
Solarium
Breakfast in the Room
Family Room
Beach Sun Loungers
Parking
Airport shuttle
Internet
Free Wi-Fi