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Location
Located on a river, this apartment is in West End, a neighborhood in Roanoke. Smith Mountain Lake and Read Mountain Preserve reflect the area's natural beauty and area attractions include Science Museum of Western Virginia and Hopkins Planetarium. Center in the Square and Mill Mountain Zoo are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, cycling, and rock climbing nearby.
Pet Friendly
Casino
Refrigerator
TV
Microwave
Hair Dryer
Based on 117 verified reviews
AI-generated summary based on recent guest reviews
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
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What guests think
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
Many find the property clean and well maintained, though a few noted missed spots and occasional supply gaps like missing washcloths or low toiletries. There were isolated comfort or maintenance quirks, including a jammed bathroom door, smoke alarms sounding late one night, darker industrial decor, or basement-level egress windows. Booking and access are largely digital and easy, though some found the extra registration step unclear or timing strict. Expect a comfortable, convenient apartment-style stay with a neighborhood feel.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently praise easy parking and the on-site brewery; the building feels secure and pet friendly. Several reviews also note in-unit laundry in some apartments.
Related guest reviews
Gail Frances
Aug 16, 2025
·
Stayed 4 nights
Kathryn
Jun 23, 2025
·
Stayed 3 nights
Jennifer
Dec 6, 2025
·
Stayed 2 nights
Jack
Jul 11, 2024
·
Stayed 1 night
Pamela
May 23, 2025
·
Stayed 2 nights
Joseph
Nov 16, 2025
·
Stayed 3 nights
John
Oct 17, 2025
·
Stayed 1 night
John
Oct 17, 2025
·
Stayed 1 night
Sylvie
Aug 19, 2025
·
Stayed 3 nights
Tim
Jun 20, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Generally described as clean and well maintained. A few guests reported missed spots or supply issues (e.g., crumbs, hair, missing washcloths, low body wash).
Related guest reviews
robert
Nov 7, 2025
·
Stayed 1 night
Christopher
Sep 6, 2025
·
Stayed 1 night
Jennifer
Dec 6, 2025
·
Stayed 2 nights
MARISA
Apr 4, 2025
·
Stayed 1 night
Kathleen
Dec 11, 2025
·
Stayed 1 night
Henry
Aug 9, 2025
·
Stayed 1 night
Marcus
Nov 9, 2025
·
Stayed 1 night
Joseph
Nov 16, 2025
·
Stayed 3 nights
Mindi Joy
May 11, 2025
·
Stayed 2 nights
Alan
Jul 14, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with full kitchens, huge TVs, and very comfortable beds; many also mention quiet interiors. Some disliked the darker industrial decor, basement-level windows, or open bedrooms without a door.
Related guest reviews
robert
Nov 7, 2025
·
Stayed 1 night
Gail Frances
Aug 16, 2025
·
Stayed 4 nights
Robert
Feb 6, 2025
·
Stayed 1 night
Rashod
Jul 2, 2025
·
Stayed 1 night
DAVID
Jun 9, 2025
·
Stayed 4 nights
Kathleen
Dec 11, 2025
·
Stayed 1 night
Joseph
Nov 16, 2025
·
Stayed 3 nights
Timothy
Mar 2, 2025
·
Stayed 1 night
Alan
Jul 14, 2025
·
Stayed 1 night
Lisa
Aug 3, 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Service
Communication is friendly and responsive, and many found check-in easy. Some experienced unclear extra registration, strict code activation at check-in time, slower replies, or tedious online forms.
Related guest reviews
Brenda
Mar 27, 2025
·
Stayed 1 night
Jennifer
Dec 6, 2025
·
Stayed 2 nights
MARISA
Apr 4, 2025
·
Stayed 1 night
Stacie
Jul 13, 2025
·
Stayed 1 night
Suzanne
Jun 9, 2025
·
Stayed 2 nights
Joseph
Nov 16, 2025
·
Stayed 3 nights
Stacy
Sep 27, 2025
·
Stayed 1 night
Mindi Joy
May 11, 2025
·
Stayed 2 nights
Tim
Jun 20, 2025
·
Stayed 1 night
Ravonda
May 13, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Location
Convenient to downtown Roanoke and walkable to restaurants and attractions; several mention a friendly neighborhood. Good for events at nearby venues like the Jefferson Center.
Related guest reviews
Gail Frances
Aug 16, 2025
·
Stayed 4 nights
Kathryn
Jun 23, 2025
·
Stayed 3 nights
Jessica
Feb 9, 2025
·
Stayed 3 nights
Kathleen
Dec 11, 2025
·
Stayed 1 night
Suzanne
Jun 9, 2025
·
Stayed 2 nights
Fredrick
Oct 13, 2025
·
Stayed 3 nights
Linda
Oct 1, 2025
·
Stayed 1 night
John
Oct 17, 2025
·
Stayed 1 night
Neil
Jan 14, 2025
·
Stayed 1 night
Sylvie
Aug 19, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Dining
Repeated praise for the on-site brewery with a pleasant patio, and plenty of nearby restaurants downtown.
Related guest reviews
robert
Nov 7, 2025
·
Stayed 1 night
Gail Frances
Aug 16, 2025
·
Stayed 4 nights
Kathryn
Jun 23, 2025
·
Stayed 3 nights
Jessica
Feb 9, 2025
·
Stayed 3 nights
Jack
Jul 11, 2024
·
Stayed 1 night
John
Oct 17, 2025
·
Stayed 1 night
Linda
Oct 1, 2025
·
Stayed 1 night
John
Oct 17, 2025
·
Stayed 1 night
Kimberly
Oct 3, 2025
·
Stayed 2 nights
Sylvie
Aug 19, 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Markos
Apr 26, 2026
·
Stayed 4 nights
Christine
Apr 11, 2026
·
Stayed 2 nights
Nicole
Apr 2, 2026
·
Stayed 1 night
Eric
Mar 30, 2026
·
Stayed 1 night
Annette
Feb 26, 2026
·
Stayed 1 night
Check-in
Check-out
Check-in from 15:00
Before 11:00
Yes, free self-parking is available on-site, with options for secured and uncovered parking. No reservation is required.
Yes, pets are allowed with a fee of USD 50 per pet, per night, and a maximum of two pets is permitted. Service animals are exempt from fees.
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 30, subject to availability.
The property has a stair-free path to the entrance, limited wheelchair accessibility, and wheelchair-accessible parking. However, there is no elevator.
The property is located in Roanoke's West End, within a 5-minute drive of Carilion Roanoke Memorial Hospital and Shaftman Performance Hall. It is approximately 8.3 miles from Smith Mountain Lake and 0.4 miles from Jefferson Center.
Children are permitted at the property, and those aged 0-17 can stay for free.
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Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Pet Friendly
Casino
Refrigerator
TV
Microwave
Hair Dryer
General
Pet Friendly
Refrigerator
Microwave
Hair Dryer
TV
Desk
Towels
Shower
Ice Machine
Fireplace
Smoke-Free Property
Wheelchair Accessible (Limited)
Activities
Casino
Garden
Fishing
Horse Riding
Golf Privileges (optional)
Parking
Electric Car charging station
Services
Laundry Facilities
Internet
WiFi