The West End Flats Hotel
From
US$125
/ night
Select dates to see prices and availability
From
US$125
/ night
About this property
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gas grills. Additional features at this aparthotel include discounted use of a nearby fitness facility, a vending machine, and bicycle ...
Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gas grills. Additional features at this aparthotel include discounted use of a nearby fitness facility, a vending machine, and bicycle tour information.
Business amenities
Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.
Dining
Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 24 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your room comes with a memory foam bed. Rooms have private furnished balconies or patios. 65-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.
Location
With a stay at The West End Flats in Roanoke (West End), you'll be a 4-minute drive from Carilion Roanoke Memorial Hospital and 7 minutes from Valley View Mall. This luxury aparthotel is 8.3 mi (13.3 km) from Smith Mountain Lake and 0.4 mi (0.6 km) from Shaftman Performance Hall.
What's nearby
Shaftman Performance Hall(0.3 Miles)
Jefferson Center(0.4 Miles)
Virginia Museum of Transportation(0.6 Miles)
Roanoke City Hall(0.7 Miles)
History Museum & Historical Society of Western Virginia(0.9 Miles)
Center in the Square(1 Miles)
Science Museum of Western Virginia(1 Miles)
Roanoke Pinball Museum(1 Miles)
Mill Mountain Theater(1 Miles)
Harrison Museum of African-American Culture(1 Miles)
Hopkins Planetarium(1 Miles)
City Market Building(1 Miles)
History Museum of Western Virginia(1 Miles)
Art Museum of Western Virginia(1 Miles)
Arts Council of the Blue Ridge(1 Miles)
The nearest major airport is Roanoke Regional Airport (ROA)(6.6 Miles)
Parking
Casino
Garden
Golf course (nearby)
Cycling
Fishing
Location
Roanoke, Virginia
Shaftman Performance Hall (0.3 Miles)
Jefferson Center (0.4 Miles)
Virginia Museum of Transportation (0.6 Miles)
Roanoke City Hall (0.7 Miles)
History Museum & Historical Society of Western Virginia (0.9 Miles)
Center in the Square (1 Miles)
Guest reviews of The West End Flats Hotel
9.5
Exceptional
Based on 242 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
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What guests think
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
Many find the property clean and well maintained, though a few noted missed spots and occasional supply gaps like missing washcloths or low toiletries. There were isolated comfort or maintenance quirks, including a jammed bathroom door, smoke alarms sounding late one night, darker industrial decor, or basement-level egress windows. Booking and access are largely digital and easy, though some found the extra registration step unclear or timing strict. Expect a comfortable, convenient apartment-style stay with a neighborhood feel.
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AI-generated summary based on recent guest reviews
Facilities
Guests frequently praise easy parking and the on-site brewery; the building feels secure and pet friendly. Several reviews also note in-unit laundry in some apartments.
Related guest reviews
10
Gail Frances
16 Aug 2025
·
Stayed 4 nights
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
10
Kathryn
23 Jun 2025
·
Stayed 3 nights
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
10
Jennifer
6 Dec 2025
·
Stayed 2 nights
Easy check in and check out. Great security. Huge tvs. Very clean.
Easy check in and check out. Great security. Huge tvs. Very clean.
10
Jack
11 Jul 2024
·
Stayed 1 night
Microbrewery on premises
Microbrewery on premises
10
Pamela
23 May 2025
·
Stayed 2 nights
I love that this is a repurposed elementary school! It was clean, roomy for the two of us (and our dogs). Plenty of grassy area. We are notbeer drinkers but the brewery is a great idea and looked like a nice patio to hang out in if it had been warmer. It is also convenient for a quick drive to downtown. We have already referred a friend to this place and would stay again if we return to Roanoke.
I love that this is a repurposed elementary school! It was clean, roomy for the two of us (and our dogs). Plenty of grassy area. We are notbeer drinkers but the brewery is a great idea and looked like a nice patio to hang out in if it had been warmer. It is also convenient for a quick drive to downtown. We have already referred a friend to this place and would stay again if we return to Roanoke.
8
Joseph
16 Nov 2025
·
Stayed 3 nights
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
10
John
17 Oct 2025
·
Stayed 1 night
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
10
John
17 Oct 2025
·
Stayed 1 night
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
10
Sylvie
19 Aug 2025
·
Stayed 3 nights
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
10
Tim
20 Jun 2025
·
Stayed 1 night
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
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AI-generated summary based on recent guest reviews
Cleanliness
Generally described as clean and well maintained. A few guests reported missed spots or supply issues (e.g., crumbs, hair, missing washcloths, low body wash).
Related guest reviews
10
robert
7 Nov 2025
·
Stayed 1 night
Clean. Spacious. Great stay! Brewery in same building!!
Clean. Spacious. Great stay! Brewery in same building!!
10
Christopher
6 Sept 2025
·
Stayed 1 night
Nice clean and spacious
Nice clean and spacious
10
Jennifer
6 Dec 2025
·
Stayed 2 nights
Easy check in and check out. Great security. Huge tvs. Very clean.
Easy check in and check out. Great security. Huge tvs. Very clean.
8
MARISA
4 Apr 2025
·
Stayed 1 night
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
10
Kathleen
11 Dec 2025
·
Stayed 1 night
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
10
Henry
9 Aug 2025
·
Stayed 1 night
All was clean and nice.
All was clean and nice.
10
Marcus
9 Nov 2025
·
Stayed 1 night
Very nice and was very clean. !
Very nice and was very clean. !
8
Joseph
16 Nov 2025
·
Stayed 3 nights
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
10
Mindi Joy
11 May 2025
·
Stayed 2 nights
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
8
Alan
14 Jul 2025
·
Stayed 1 night
The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
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AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with full kitchens, huge TVs, and very comfortable beds; many also mention quiet interiors. Some disliked the darker industrial decor, basement-level windows, or open bedrooms without a door.
Related guest reviews
10
robert
7 Nov 2025
·
Stayed 1 night
Clean. Spacious. Great stay! Brewery in same building!!
Clean. Spacious. Great stay! Brewery in same building!!
10
Gail Frances
16 Aug 2025
·
Stayed 4 nights
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
6
Robert
6 Feb 2025
·
Stayed 1 night
Overall it was very reasonably priced. We just stayed on the first/ basement level. Our window was an egress.
Overall it was very reasonably priced. We just stayed on the first/ basement level. Our window was an egress.
10
Rashod
2 Jul 2025
·
Stayed 1 night
Great place. I love the small apartment feel. Kitchen was awesome.
Great place. I love the small apartment feel. Kitchen was awesome.
10
DAVID
9 Jun 2025
·
Stayed 4 nights
Full apartment for the cost of a room.
Full apartment for the cost of a room.
10
Kathleen
11 Dec 2025
·
Stayed 1 night
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
8
Joseph
16 Nov 2025
·
Stayed 3 nights
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
6
Timothy
2 Mar 2025
·
Stayed 1 night
The bedroom does not have a door. That condition made it impossible to watch TV in living room when the other person was watching something else in the bedroom. And I could not use the kitchen if the other person was taking a nap. A door would make a huge difference.
The bedroom does not have a door. That condition made it impossible to watch TV in living room when the other person was watching something else in the bedroom. And I could not use the kitchen if the other person was taking a nap. A door would make a huge difference.
8
Alan
14 Jul 2025
·
Stayed 1 night
The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
The apartment has an "industrial" decor. The floor is cement (and cold) and the rooms are very darkly decorated. It had a man-cave feel to it. It was definitely not the cleanest, as hair was in the bathroom in the tub and on the washer/dryer. The floor was so sticky we had to wash our shoes after we left. The bed was extremely comfortable and the apartment is spacious with huge TVs in the living and bedrooms. Smoke detectors were going off in multiple apartments on our floor until midnight - this was unfortunate!
10
Lisa
3 Aug 2025
·
Stayed 2 nights
Very comfortable and well furnished apartment that served our trip needs extremely well.
Very comfortable and well furnished apartment that served our trip needs extremely well.
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AI-generated summary based on recent guest reviews
Service
Communication is friendly and responsive, and many found check-in easy. Some experienced unclear extra registration, strict code activation at check-in time, slower replies, or tedious online forms.
Related guest reviews
8
Brenda
27 Mar 2025
·
Stayed 1 night
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious
The room was in an old government bldg repourposed with apartments. Nice space. Comfortable bed. Couple things...no wash cloths, nightstand light switch broken so my phone didn't charge. Check in. Online check in was tedious
10
Jennifer
6 Dec 2025
·
Stayed 2 nights
Easy check in and check out. Great security. Huge tvs. Very clean.
Easy check in and check out. Great security. Huge tvs. Very clean.
8
MARISA
4 Apr 2025
·
Stayed 1 night
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
Check-in is definitely at 3pm, just like they say! I arrived a little early and found that the code didn’t work until the clock struck three. Totally on me—I should’ve reached out ahead of time. Honestly, it gave me a chance to unwind for a bit while I sat in my car, which was kind of nice. The apartment itself is absolutely lovely! The space is full of charm, the bed was super comfy, and the windows let in the most beautiful light. It felt like a little retreat. There were just a few small things I noticed—a lot of crumbs on the coffee table from previous guests, no washcloths that I could find, a tiny stain on the sheets that looked like spaghetti (which, if it was spaghetti, sounds like a good time to me!), the wrong kind of coffee filters for the machine (it uses #4 cone filters), and the pull chain on the bedside lamp is missing. But truly, those are minor details compared to the overall experience. The building is so unique, the AC kept everything perfectly cool, and having a brewery literally 11 steps from the room was *chef's kiss*. The location is amazing, too. I’d happily stay here again and look forward to it! omg - I forgot mention THERE'S A CEILING FAN!!! Bonus points right thur.
8
Stacie
13 Jul 2025
·
Stayed 1 night
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
I was in apt 102 and the door to the bathroom facing the kitchen got jammed and I couldn’t open it when I was inside. I thought the second door was just a closet lol but luckily it led to the bedroom and I could leave. Also I felt like the booking process could have been clearer about filling out the form in order to be sent access codes.
10
Suzanne
9 Jun 2025
·
Stayed 2 nights
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
8
Joseph
16 Nov 2025
·
Stayed 3 nights
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
I had a great experience here. Check-in was quick and easy through my phone, and parking was simple with a charging station available. The room was very clean and well-maintained, with a fully equipped kitchen and an in-unit laundry room. The bed was extremely comfortable, the sheets were soft, and the mix of firm and soft pillows made for a great night’s sleep. Temperature control worked perfectly, heating and cooling quickly when needed. The location was also convenient, with several stores and restaurants within walking distance. The building felt secure and quiet, and the staff were very responsive through text and checking in to make sure everything was going well. My only complaint was the bathroom. There was little to no body wash left, and it looked like an extra bottle from a previous guest had been left behind, so I bought my own. The towels were also on the cheaper side. I also noticed the vending machine only had beverages and needed a restock. Overall, the stay was absolutely worth the price. Better quality than other similar places I’ve stayed at. I’d definitely book again... Just bringing my own towels next time 😉.
10
Stacy
27 Sept 2025
·
Stayed 1 night
Very responsive
Very responsive
10
Mindi Joy
11 May 2025
·
Stayed 2 nights
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
I recently returned from my stay at West End Flats. I would definitely stay there again and recommend it to others. The unit was clean and very well maintained. I felt very safe. And the building is charming being it’s an old elementary school building. Communication was swift and reliant. I forgot a few things in the unit and they are shipping them to me no questions asked. That is outstanding customer service. If I could rate it more than 5 stars.. I would! Thank you West End Flats!!
10
Tim
20 Jun 2025
·
Stayed 1 night
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
The West End Flats is an awesome property. Super convenient, EZ, safe parking, access to a cool brewery, and the easiest check in ever! I will stay there every time I come to Roanoke on business. Thanks Nick for the outstanding customer service. Cheers.
8
Ravonda
13 May 2025
·
Stayed 1 night
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
Overall the stay was great clean and felt safe but when we arrived and got settled in we noticed we didn’t have any wash cloths and tried to email but no response.
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AI-generated summary based on recent guest reviews
Location
Convenient to downtown Roanoke and walkable to restaurants and attractions; several mention a friendly neighborhood. Good for events at nearby venues like the Jefferson Center.
Related guest reviews
10
Gail Frances
16 Aug 2025
·
Stayed 4 nights
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
10
Kathryn
23 Jun 2025
·
Stayed 3 nights
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
10
Jessica
9 Feb 2025
·
Stayed 3 nights
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
10
Kathleen
11 Dec 2025
·
Stayed 1 night
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
Rooms were quite large with nice amenities. Comfortable bed and very clean. Nice location and close to Jefferson Center. Will return there next time I stay in Roanoke.
10
Suzanne
9 Jun 2025
·
Stayed 2 nights
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
Great location for the art show in downtown Roanoke. Enjoyed our stay and communication was great especially when we wanted to extend our stay. Thank you
10
Fredrick
13 Oct 2025
·
Stayed 3 nights
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
Was in town for a wedding and stayed three nights at the West End Flats. Had a great stay. It was me, my wife, our baby and dog. Reasonably priced and great location.
10
Linda
1 Oct 2025
·
Stayed 1 night
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
10
John
17 Oct 2025
·
Stayed 1 night
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
10
Neil
14 Jan 2025
·
Stayed 1 night
I recently had the pleasure of staying at The West End Flats in Roanoke, VA, and I can confidently say it was an exceptional experience from start to finish. From the moment I arrived, the staff were warm, welcoming, and eager to ensure my stay was flawless. The property itself is beautifully renovated, offering a perfect blend of modern amenities with the charm of its historic setting. The apartment-style accommodations are spacious, impeccably clean, and thoughtfully designed with every detail in mind—from the comfortable furnishings to the fully equipped kitchen that made my stay feel like a true home away from home. The bed was incredibly comfortable, and I especially appreciated the quiet atmosphere that allowed for restful nights. What truly set The West End Flats apart, however, was the sense of community and convenience. The location is perfect—just a short walk to downtown Roanoke, with its excellent dining, shops, and attractions. Free parking and a brewery on site are an amazing plus! Yet, the peaceful neighborhood offered a quiet retreat after a day of exploration. I cannot recommend The West End Flats highly enough for anyone visiting Roanoke. Whether you’re in town for business, a weekend getaway, or an extended stay, it’s the perfect place to relax and recharge. I will definitely be returning!
I recently had the pleasure of staying at The West End Flats in Roanoke, VA, and I can confidently say it was an exceptional experience from start to finish. From the moment I arrived, the staff were warm, welcoming, and eager to ensure my stay was flawless. The property itself is beautifully renovated, offering a perfect blend of modern amenities with the charm of its historic setting. The apartment-style accommodations are spacious, impeccably clean, and thoughtfully designed with every detail in mind—from the comfortable furnishings to the fully equipped kitchen that made my stay feel like a true home away from home. The bed was incredibly comfortable, and I especially appreciated the quiet atmosphere that allowed for restful nights. What truly set The West End Flats apart, however, was the sense of community and convenience. The location is perfect—just a short walk to downtown Roanoke, with its excellent dining, shops, and attractions. Free parking and a brewery on site are an amazing plus! Yet, the peaceful neighborhood offered a quiet retreat after a day of exploration. I cannot recommend The West End Flats highly enough for anyone visiting Roanoke. Whether you’re in town for business, a weekend getaway, or an extended stay, it’s the perfect place to relax and recharge. I will definitely be returning!
10
Sylvie
19 Aug 2025
·
Stayed 3 nights
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
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AI-generated summary based on recent guest reviews
Dining
Repeated praise for the on-site brewery with a pleasant patio, and plenty of nearby restaurants downtown.
Related guest reviews
10
robert
7 Nov 2025
·
Stayed 1 night
Clean. Spacious. Great stay! Brewery in same building!!
Clean. Spacious. Great stay! Brewery in same building!!
10
Gail Frances
16 Aug 2025
·
Stayed 4 nights
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
The size of the unit is great. Everything worked properly. It is a great location, close to downtown, there is even a brewery on property.
10
Kathryn
23 Jun 2025
·
Stayed 3 nights
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
Unique property. Very comfortable. Full kitchen. Nice to have brewpub on property. Very walkable to downtown.
10
Jessica
9 Feb 2025
·
Stayed 3 nights
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
My stay was fantastic. Location near by lots of local restaurants and breweries. Would definitely come back again.
10
Jack
11 Jul 2024
·
Stayed 1 night
Microbrewery on premises
Microbrewery on premises
10
John
17 Oct 2025
·
Stayed 1 night
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
Perfect stay in a friendly neighborhood. Great that AFOG Brewery is on sight. It has a great outdoor seating area.
10
Linda
1 Oct 2025
·
Stayed 1 night
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
Hotel was very unique, an old school modernized into a great hotel. Close to downtown with great restaurants. We walked downtown and got uber back to hotel. Would stay again!
10
John
17 Oct 2025
·
Stayed 1 night
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
Excellent venue. Easy parking in a friendly neighborhood; walking distance to downtown; AFOG brewery on-site. Clean and comfortable room.
10
Kimberly
3 Oct 2025
·
Stayed 2 nights
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
At first wasn’t sure when we arrived but we’re so surprised at how great the apt was and how easy it was to use their system. And a great brewery on site. Would definitely stay again.
10
Sylvie
19 Aug 2025
·
Stayed 3 nights
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
We were very pleased with how nice and clean everything was. Even the hallways smelled fresh and clean. We could not hear people in the units beside or above us which made for restful nights. The units were nicely furnished with a complete kitchen and shower tub. Being pet friendly, we were able to bring our cats who really enjoyed the big windows. The location is convenient to downtown Roanoke which allowed us to enjoy the local restaurants and even a brewery, A Few Old Goats, is attached and has a nice open patio space to enjoy an evening ale. The Host was extremely friendly and accessible making us feel like valued guests. I would recommend this location to family & friends.
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AI-generated summary based on recent guest reviews
8
Frank
4 weeks ago
·
Stayed 1 night
Room was very clean …plenty of room air worked well
Room was very clean …plenty of room air worked well
6
Patrick and Valeria
22 Sept 2026
·
Stayed 1 night
Didn’t state they would charge pet fee - no WiFi until late night only because we requested. TV s would not work.
Didn’t state they would charge pet fee - no WiFi until late night only because we requested. TV s would not work.
10
Brian
19 Sept 2026
·
Stayed 4 nights
This place is fantastic! So clean and comfortable. Nicely decorated and convenient to everything. 10/10 would definitely stay here again!
This place is fantastic! So clean and comfortable. Nicely decorated and convenient to everything. 10/10 would definitely stay here again!
8
Kathleen
16 Sept 2026
·
Stayed 1 night
This unit was smaller than our previous unit, with only one window. Con: The couch was ridiculously low and almost impossible to get up from. It needs to be replaced. Pros: The bed was extremely comfortable, bathroom was nice, wifi and TV were awesome. Kitchen nicely appointed and laundry in unit came in handy after a week of traveling. Location is close to area attractions. Brewery on site is convenient. On the whole, a positive stay.
This unit was smaller than our previous unit, with only one window. Con: The couch was ridiculously low and almost impossible to get up from. It needs to be replaced. Pros: The bed was extremely comfortable, bathroom was nice, wifi and TV were awesome. Kitchen nicely appointed and laundry in unit came in handy after a week of traveling. Location is close to area attractions. Brewery on site is convenient. On the whole, a positive stay.
2
Mike
9 Sept 2026
·
Stayed 1 night
We checked in electronically. We were in the room less than 30 minutes and I received a message from the company stating that they had charged a pet fee. I have a small trained service dog. I explained on an initial response to their email that I had a service animal. I asked for a refund on their text number and have had no response. I will be notifying the ADA. The air conditioning was so loud and whined at an extremely annoying pitch. Unfortunately we did not sleep well and left at 6 in the morning instead of enjoying our vacation. I sent a message with no response. Terrible experience with the staff. This was our second stay and definitely our last. Many better options in Roanoke.
We checked in electronically. We were in the room less than 30 minutes and I received a message from the company stating that they had charged a pet fee. I have a small trained service dog. I explained on an initial response to their email that I had a service animal. I asked for a refund on their text number and have had no response. I will be notifying the ADA. The air conditioning was so loud and whined at an extremely annoying pitch. Unfortunately we did not sleep well and left at 6 in the morning instead of enjoying our vacation. I sent a message with no response. Terrible experience with the staff. This was our second stay and definitely our last. Many better options in Roanoke.
Property policies
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
FAQs about The West End Flats Hotel
Is parking available at the property?
Yes, free self-parking is available on-site, with options for secured and uncovered parking. No reservation is required.
Does the property allow pets?
Yes, pets are allowed with a fee of USD 50 per pet, per night, and a maximum of two pets is permitted. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 30, subject to availability.
What accessibility features are available for guests with disabilities?
The property has a stair-free path to the entrance, limited wheelchair accessibility, and wheelchair-accessible parking. However, there is no elevator.
What is the property's location in relation to key landmarks?
The property is located in Roanoke's West End, within a 5-minute drive of Carilion Roanoke Memorial Hospital and Shaftman Performance Hall. It is approximately 8.3 miles from Smith Mountain Lake and 0.4 miles from Jefferson Center.
What are the policies for guests staying with children?
Children are permitted at the property, and those aged 0-17 can stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: NO DATA
- 2026-11-11: 107.16204244482422USD
- 2026-11-12: 125.87073027319336USD
- 2026-11-13: NO DATA
- 2026-11-14: 243.07128266308595USD
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: NO DATA
- 2026-11-22: 119.565771328125USD
- 2026-11-23: NO DATA
- 2026-11-24: NO DATA
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: NO DATA
- 2026-11-28: NO DATA
- 2026-11-29: NO DATA
- 2026-11-30: NO DATA
- 2026-12-01: NO DATA
- 2026-12-02: 101.72498724316407USD
- 2026-12-03: 100.63819296386718USD
- 2026-12-04: NO DATA
- 2026-12-05: 135.11631042333985USD
- 2026-12-06: 123.99598117749024USD
- 2026-12-07: NO DATA
- 2026-12-08: 121.61036823486329USD
- 2026-12-09: 126.25442549121094USD
- 2026-12-10: 150.86315671875USD
- 2026-12-11: NO DATA
- 2026-12-12: 167.74496258203126USD
- 2026-12-13: 185.7595131254883USD
- 2026-12-14: 123.99598117749024USD
- 2026-12-15: NO DATA
- 2026-12-16: 123.99598117749024USD
- 2026-12-17: 101.0953202277832USD
- 2026-12-18: 195.88461666064453USD
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: 101.59879827612305USD
- 2026-12-22: NO DATA
- 2026-12-23: 131.89558259399413USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: 257.80776534228517USD
- 2026-12-27: NO DATA
- 2026-12-28: 226.27982718017577USD
- 2026-12-29: 215.02197896484375USD
- 2026-12-30: 214.174869609375USD
- 2026-12-31: NO DATA
- 2027-01-01: 230.79092302441407USD
- 2027-01-02: 127.37867692895507USD
- 2027-01-03: NO DATA
- 2027-01-04: 101.0953202277832USD
- 2027-01-05: NO DATA
- 2027-01-06: NO DATA
- 2027-01-07: 162.12100493408204USD
- 2027-01-08: 134.9085709951172USD
- 2027-01-09: NO DATA
- 2027-01-10: 166.62215082128907USD
There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 200 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Long-term renters welcome
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Guests can access their rooms with a mobile device.
- Pet fee: USD 50 per pet, per night (maximum USD 100 per stay)
- Service animals are exempt from fees
- Early check-in fee: USD 30 (subject to availability)
- Late check-out fee: USD 30 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Casino
Garden
Golf course (nearby)
Cycling
Fishing
Activities
Casino
Garden
Golf course (nearby)
Cycling
Fishing
Horse riding
Outdoor Furniture
Parking
Parking
Free parking
Electric car charging station
Parking Onsite
General
Wheelchair Accessible (Limited)
Internet
Free wi-fi