From
Select dates to see prices and availability
From
Location
Located on a river, this apartment is in West End, a neighborhood in Roanoke. Smith Mountain Lake and Read Mountain Preserve reflect the area's natural beauty and area attractions include Science Museum of Western Virginia and Hopkins Planetarium. Center in the Square and Mill Mountain Zoo are also worth visiting. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with mountain climbing, cycling, and rock climbing nearby.
Pet friendly
Casino
Refrigerator
TV
Microwave
Hair dryer
Based on 117 verified reviews
AI-generated summary based on recent guest reviews
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
Read moreWas this helpful?
What guests think
Across reviews, The West End Flats Hotel is praised for spacious apartment-style units with full kitchens, very comfortable beds, a quiet and secure building, a convenient location near downtown, easy parking, an on-site brewery, and responsive communication.
Many find the property clean and well maintained, though a few noted missed spots and occasional supply gaps like missing washcloths or low toiletries. There were isolated comfort or maintenance quirks, including a jammed bathroom door, smoke alarms sounding late one night, darker industrial decor, or basement-level egress windows. Booking and access are largely digital and easy, though some found the extra registration step unclear or timing strict. Expect a comfortable, convenient apartment-style stay with a neighborhood feel.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Guests frequently praise easy parking and the on-site brewery; the building feels secure and pet friendly. Several reviews also note in-unit laundry in some apartments.
Related guest reviews
Gail Frances
16 Aug 2025
·
Stayed 4 nights
Kathryn
23 Jun 2025
·
Stayed 3 nights
Jennifer
6 Dec 2025
·
Stayed 2 nights
Jack
11 Jul 2024
·
Stayed 1 night
Pamela
23 May 2025
·
Stayed 2 nights
Joseph
16 Nov 2025
·
Stayed 3 nights
John
17 Oct 2025
·
Stayed 1 night
John
17 Oct 2025
·
Stayed 1 night
Sylvie
19 Aug 2025
·
Stayed 3 nights
Tim
20 Jun 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Generally described as clean and well maintained. A few guests reported missed spots or supply issues (e.g., crumbs, hair, missing washcloths, low body wash).
Related guest reviews
robert
7 Nov 2025
·
Stayed 1 night
Christopher
6 Sept 2025
·
Stayed 1 night
Jennifer
6 Dec 2025
·
Stayed 2 nights
MARISA
4 Apr 2025
·
Stayed 1 night
Kathleen
11 Dec 2025
·
Stayed 1 night
Henry
9 Aug 2025
·
Stayed 1 night
Marcus
9 Nov 2025
·
Stayed 1 night
Joseph
16 Nov 2025
·
Stayed 3 nights
Mindi Joy
11 May 2025
·
Stayed 2 nights
Alan
14 Jul 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Spacious, apartment-style units with full kitchens, huge TVs, and very comfortable beds; many also mention quiet interiors. Some disliked the darker industrial decor, basement-level windows, or open bedrooms without a door.
Related guest reviews
robert
7 Nov 2025
·
Stayed 1 night
Gail Frances
16 Aug 2025
·
Stayed 4 nights
Robert
6 Feb 2025
·
Stayed 1 night
Rashod
2 Jul 2025
·
Stayed 1 night
DAVID
9 Jun 2025
·
Stayed 4 nights
Kathleen
11 Dec 2025
·
Stayed 1 night
Joseph
16 Nov 2025
·
Stayed 3 nights
Timothy
2 Mar 2025
·
Stayed 1 night
Alan
14 Jul 2025
·
Stayed 1 night
Lisa
3 Aug 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Communication is friendly and responsive, and many found check-in easy. Some experienced unclear extra registration, strict code activation at check-in time, slower replies, or tedious online forms.
Related guest reviews
Brenda
27 Mar 2025
·
Stayed 1 night
Jennifer
6 Dec 2025
·
Stayed 2 nights
MARISA
4 Apr 2025
·
Stayed 1 night
Stacie
13 Jul 2025
·
Stayed 1 night
Suzanne
9 Jun 2025
·
Stayed 2 nights
Joseph
16 Nov 2025
·
Stayed 3 nights
Stacy
27 Sept 2025
·
Stayed 1 night
Mindi Joy
11 May 2025
·
Stayed 2 nights
Tim
20 Jun 2025
·
Stayed 1 night
Ravonda
13 May 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient to downtown Roanoke and walkable to restaurants and attractions; several mention a friendly neighborhood. Good for events at nearby venues like the Jefferson Center.
Related guest reviews
Gail Frances
16 Aug 2025
·
Stayed 4 nights
Kathryn
23 Jun 2025
·
Stayed 3 nights
Jessica
9 Feb 2025
·
Stayed 3 nights
Kathleen
11 Dec 2025
·
Stayed 1 night
Suzanne
9 Jun 2025
·
Stayed 2 nights
Fredrick
13 Oct 2025
·
Stayed 3 nights
Linda
1 Oct 2025
·
Stayed 1 night
John
17 Oct 2025
·
Stayed 1 night
Neil
14 Jan 2025
·
Stayed 1 night
Sylvie
19 Aug 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Repeated praise for the on-site brewery with a pleasant patio, and plenty of nearby restaurants downtown.
Related guest reviews
robert
7 Nov 2025
·
Stayed 1 night
Gail Frances
16 Aug 2025
·
Stayed 4 nights
Kathryn
23 Jun 2025
·
Stayed 3 nights
Jessica
9 Feb 2025
·
Stayed 3 nights
Jack
11 Jul 2024
·
Stayed 1 night
John
17 Oct 2025
·
Stayed 1 night
Linda
1 Oct 2025
·
Stayed 1 night
John
17 Oct 2025
·
Stayed 1 night
Kimberly
3 Oct 2025
·
Stayed 2 nights
Sylvie
19 Aug 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Markos
26 Apr 2026
·
Stayed 4 nights
Christine
11 Apr 2026
·
Stayed 2 nights
Nicole
2 Apr 2026
·
Stayed 1 night
Eric
30 Mar 2026
·
Stayed 1 night
Annette
26 Feb 2026
·
Stayed 1 night
Check-in
Check-out
Check-in from 15:00
Before 11:00
Yes, free self-parking is available on-site, with options for secured and uncovered parking. No reservation is required.
Yes, pets are allowed with a fee of USD 50 per pet, per night, and a maximum of two pets is permitted. Service animals are exempt from fees.
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 30, subject to availability.
The property has a stair-free path to the entrance, limited wheelchair accessibility, and wheelchair-accessible parking. However, there is no elevator.
The property is located in Roanoke's West End, within a 5-minute drive of Carilion Roanoke Memorial Hospital and Shaftman Performance Hall. It is approximately 8.3 miles from Smith Mountain Lake and 0.4 miles from Jefferson Center.
Children are permitted at the property, and those aged 0-17 can stay for free.
Have a question?
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Pet friendly
Casino
Refrigerator
TV
Microwave
Hair dryer
General
Pet friendly
Refrigerator
Microwave
Hair dryer
TV
Desk
Towels
Shower
Ice machine
Fireplace
Smoke-Free Property
Wheelchair Accessible (Limited)
Activities
Casino
Garden
Fishing
Horse riding
Golf Privileges (optional)
Parking
Electric car charging station
Services
Laundry Facilities
Internet
WiFi