Name: Embassy Suites By Hilton Madison Downtown
Address: 231 S. Pinckney Street, Downtown Madison, Madison, Wisconsin, United States of America, Madison, Dane County, US
Price range: $145–$1,141 per night
Rating: 9.27

What guests think

At Embassy Suites by Hilton Madison Downtown, travelers highlight very clean, modern suites, a central walkable location near the Capitol and restaurants, consistently friendly staff, and a popular complimentary breakfast with made to order omelets and an evening reception.

Guests also note quiet, spacious rooms with comfortable beds. Common drawbacks include paid or inconvenient parking, no pool, occasional breakfast inconsistencies, and rare hiccups with check-in, valet delays, or room features like sensors and fans. Overall, expect a polished downtown stay with standout inclusions and warmly professional service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

New, well-maintained facilities with a decent gym and an on-site bar; the evening reception is a popular perk. Parking is mostly paid/valet with nearby self-park options, and there is no pool.

Related guest reviews

10

Lennon

May 31, 2025

·

Stayed 3 nights

Loved the gym and the happy hour

10

Vincent

Dec 6, 2025

·

Stayed 1 night

Hotel is wonderful on so many levels. New, Clean, well maintained. But best part are the extras. Real fast with made to order omelets. Excellent. Nice Gym with Peloton equipment. Two free drinks each night in the bar. Highly recommend

10

Nathan

May 20, 2025

·

Stayed 1 night

Great place and location Valet parking is easy Breakfast was good and included Room was nice

10

Shana

Jul 22, 2025

·

Stayed 2 nights

We stayed here over the weekend for a Coldplay concert - we self-parked in a ramp right by the hotel and saved a lot of money doing that vs. parking via valet. The room was fantastic and the complimentary breakfast was the best I've had at a hotel. I also loved the little convenience area by the entrance, we definitely grabbed snacks there when we got back from the concert.

6

Hanna

Dec 5, 2024

·

Stayed 2 nights

This property came up in the Expedia search as having a pool. It doesn’t have a pool. My kids were so disappointed.

8

Paul

Jun 8, 2025

·

Stayed 7 nights

New property with a great location. Poor internet though and avoid the valet at all cost. I watch a crowd of people who checked out on a Saturday wait over an hour for their cars. I parked in the garage accross the street for $1.80 and hour vs. valet for $40. . . Get loud on the weekends with parent imbiding libations in the lobbhy while the kids and dogs run unsupervised on the upper floors. Omlettes are over-cooked to order.

10

CHRISTINE

May 21, 2025

·

Stayed 1 night

Walkable area. Nice gym and bar area. Staff is really nice. Parking ram is across the street. Near the lake and capital. Small hike to campus

10

ann

Apr 7, 2025

·

Stayed 1 night

Property is great. Parking is anything but free!! Be prepared to pay big time.

10

Sudhakar

Apr 20, 2025

·

Stayed 3 nights

Biggest disappointment was that no swimming pool.

10

Stephanie

Apr 22, 2025

·

Stayed 1 night

The small snacks/bevvies area right in the lobby was a cute little addition. Hotel was very nice- staff were lovely. Rooms were very clean, quiet. Valet was quick!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is consistently praised across rooms and public spaces, with many describing the property as spotless and well kept.

Related guest reviews

10

Rachel

Dec 22, 2025

·

Stayed 1 night

We loved everything about our stay! The room was immaculate, the elevator was fast and smooth, the staff were incredibly kind and friendly. We thoroughly enjoyed the breakfast options and the attention to detail. Our kiddos loved having hot cocoa.

10

Dawn

Jul 20, 2025

·

Stayed 2 nights

Great location, large rooms, friendly and welcoming staff, extremely clean property. Love the Embassy brand!

10

Nicole

Sep 2, 2025

·

Stayed 1 night

Hotel is very clean. Breakfast was wonderful with made to order omelets. Staff was very welcoming and friendly.

10

Andrew

Dec 29, 2025

·

Stayed 1 night

Room was clean and lobby was nice and had hot chocolate

10

Jackie

Jul 14, 2024

·

Stayed 1 night

Embassy Suites is a beautiful new hotel in an excellent downtown location. Very quiet at night. Room was incredibly clean.

10

Colleen

Aug 6, 2025

·

Stayed 3 nights

Very clean and extremely friendly, helpful staff. Would definitely stay here again. Great location!

10

Michelle

Nov 6, 2025

·

Stayed 1 night

Our stay was fantastic from the very first staff greeting to the last. Beautiful hotel, clean, upscale, and right in the heart of Madison. Our room was a one bedroom king suite and had a beautiful view of both the city and the lake. The complimentary drinks and snacks during cocktail hour along with the delicious made to order omelets and breakfast items (also included with your stay) were a wonderful bonus. Staff were all so kind and welcoming. We will ALWAYS choose this hotel anytime we come to town.

10

Susan

Mar 3, 2025

·

Stayed 1 night

Very clean.

10

Nicole

May 18, 2025

·

Stayed 3 nights

Clean and new property in great location.

10

Katherine

Nov 10, 2024

·

Stayed 2 nights

Very clean and quiet.

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AI-generated summary based on recent guest reviews

Rooms

Suites are modern, quiet, and generally spacious with comfortable beds and some city or lake views; blackout curtains are appreciated. A few guests noted layout preferences and minor nuisances like always-on fans or bright sensor lights.

Related guest reviews

10

Greta

May 18, 2025

·

Stayed 1 night

Comfortable bed, clean room and bathroom, and super spacious!!!

10

Carlease

Sep 8, 2024

·

Stayed 2 nights

My stay was amazing. Gym was great to use and my suite was fantastic. Bed was comfortable. Exactly what I needed.

8

Doug

Aug 12, 2024

·

Stayed 2 nights

Didn’t hate it, but wasn’t really impressed either. Parking was a big issue, for sure. I don’t care for the room layout at all. Breakfast was good, but a very chaotic setup. Hard to beat the convenience of the location, though. Just not sure I would stay here again.

10

BJ

Jan 1, 2026

·

Stayed 1 night

Clean rooms. Love the blackout curtains. Great service. Amazing bkfst

8

Renee

Mar 16, 2025

·

Stayed 2 nights

We had a very nice stay only issue is a fan was on in our room the whole time, unable to turn it off. Just sounded like a bathroom fan but kind of annoying. Also, would have liked a better choice of flavored creamer for morning coffee.

10

Terri

Sep 19, 2025

·

Stayed 1 night

Large rooms and great free breakfast.

10

William

Jul 18, 2024

·

Stayed 2 nights

Tonight stop, we were very pleased! Great walkability to the capital grounds and the convention center. Beds were super comfortable. Every place was very clean. The only issue was a small green blinking light in the ceiling corner of the bedroom... every 9 seconds it would remind us that the the fire / smoke detector was operating correctly. If my eyes were closed, it didn't bother me.

10

Michelle

Nov 6, 2025

·

Stayed 1 night

Our stay was fantastic from the very first staff greeting to the last. Beautiful hotel, clean, upscale, and right in the heart of Madison. Our room was a one bedroom king suite and had a beautiful view of both the city and the lake. The complimentary drinks and snacks during cocktail hour along with the delicious made to order omelets and breakfast items (also included with your stay) were a wonderful bonus. Staff were all so kind and welcoming. We will ALWAYS choose this hotel anytime we come to town.

10

Steve

Nov 28, 2025

·

Stayed 1 night

Clean, quiet, well laid out room. Great staff. Nice location.

10

Steve

Dec 5, 2025

·

Stayed 2 nights

Very clean room, outstanding amenities, QUIET!

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, welcoming, and helpful. Isolated issues include slower or uneven check-in/communication and difficulties arranging room service, though problems are generally resolved promptly.

Related guest reviews

10

Gwendolyn

Jul 8, 2025

·

Stayed 1 night

The service, cleanliness, staff professionalism and made to order breakfast were all Excellent!

10

Judith

Jun 23, 2025

·

Stayed 1 night

The check in staff worked extremely hard to see that we could get into a room before the wedding that we drove over 2 hours to get to. Thank you to the cleaning staff for working so quickly too.

10

Mark

Feb 2, 2025

·

Stayed 1 night

Emily at the front desk is amazingly efficient, informed and listeners carefully to the guests. Hilton has a jewel in Emily and he people interaction skills.

8

timothy

Dec 27, 2024

·

Stayed 5 nights

Room service was an issue I had to go to the lobby to order room service because there was no option to order by phone or thru the hotel website (inconvenient). I was told to return to my room and it would be delivered and I eventually had to call to insist someone brought it to my room. I was told we are short staffed, and that’s not my issue. Furthermore, there was an issue w/billing which was quickly corrected by the staff when I checked out and I don’t know who he was but he was pleasant, quick and professional

4

Melanie

Dec 27, 2025

·

Stayed 4 nights

When I checked in, I didn’t receive the level of customer service I’m used to at Embassy Suites. At checkout, the staff member didn’t offer me a receipt and just referenced Hotels.com. For comparison, I stayed at Embassy Suites Downtown Sacramento a couple of months ago, and the service was excellent—plus the room layout and size were outstanding.

10

JANUSZ

Jul 5, 2025

·

Stayed 1 night

Very good service

10

Beth

Dec 29, 2025

·

Stayed 1 night

Every staff member was unusually kind, welcoming, and helpful.

10

Elizabeth

Oct 16, 2025

·

Stayed 3 nights

Great property, Audrey at the front desk took great care of us and the valet team were wonderful!

10

Michael

May 20, 2025

·

Stayed 2 nights

The staff at this property is uniquely friendly and accommodating. I was there on one of their busiest weekends and could not have been more impressed with how well run the place is. I don't compliment many places, but this hotel and its management and staff deserve a lot of praise. It will be my go-to property when I return to Madison and gave me a very favorable impresssion of Embassy Suites.

10

Christopher

May 8, 2025

·

Stayed 9 nights

I stayed here from 4/29 - 5/7 and the entire experience was great. Rina at the registration desk clearly knows what she's doing, so when I arrived, looking like I would have fit in with the people on the helicopter at the end of Jurassic Park, she got me checked in and on my way to my room in just a couple of minutes. I gave four stars to the area around the property only because of a construction area along one side of the building. The only issue I recall is that the safe in my room wouldn't lock on the first night. When I returned from my convention the next day, a new safe had been installed and there were no further problems. The bar staff were super quick and friendly, and the hotel restaurant is quite good as well. I will definitely stay here again.

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Location

Downtown setting is central and walkable to the Capitol, lakes, restaurants, and venues. Several guests mention nearby road construction that can be noisy or inconvenient.

Related guest reviews

10

Michael

Aug 18, 2025

·

Stayed 2 nights

Great location. Amazing service. Fantastic breakfast

10

Vincent

Dec 14, 2025

·

Stayed 1 night

Overall excellent experience. Property is new and well maintained. Staff are friendly. Location is central to bars, restaurants, the capitol and State street

10

Kurt

Sep 7, 2024

·

Stayed 2 nights

Very nice hotel close to dining and capital square.

10

CHRISTINE

May 21, 2025

·

Stayed 1 night

Walkable area. Nice gym and bar area. Staff is really nice. Parking ram is across the street. Near the lake and capital. Small hike to campus

10

Anthony

Apr 7, 2025

·

Stayed 1 night

I love how close you are to downtown.

10

gayle

Jul 15, 2024

·

Stayed 1 night

Fantastic new property. Great breakfast with a lot of options. Just a block from the capital. Close to many restaurants.

10

George

Sep 12, 2024

·

Stayed 2 nights

Nice new property! Lots of road construction around the building.

10

Karyn

Jun 9, 2025

·

Stayed 1 night

Great location nice accommodations

10

Jun

Jul 31, 2025

·

Stayed 2 nights

Madison is a beautiful town. We can easily go the sightseeing by walk.

10

Katherine

Sep 22, 2024

·

Stayed 2 nights

Beautiful hotel in a great location. Rooms were comfortable and clean. Wish they had their own parking garage. Valet is $35/night. We parked at a lot on Wilson Street and paid $27 for 2 nights.

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AI-generated summary based on recent guest reviews

Dining

Breakfast receives strong praise, especially the made-to-order omelets and the evening reception with complimentary drinks. A few guests found the restaurant food or breakfast execution inconsistent.

Related guest reviews

8

Matthew

Mar 15, 2025

·

Stayed 2 nights

Run of the mill downtown hotel, but very new and well-kept. Parking is a challenge. The breakfast pretty disappointing. Corporate feel.

10

Roberta

Feb 23, 2025

·

Stayed 1 night

We will definitely be staying at this Embassy Suites again on future trips to Madison. Lovely facility with a great staff. The breakfast buffet was much nicer than expected with high quality options for vegans and gluten free guests. Short walking distance to the State Capitol, lakefront and various restaurants. Very comfortable and spacious accommodations. We were very impressed.

10

Michael

Aug 18, 2025

·

Stayed 2 nights

Great location. Amazing service. Fantastic breakfast

8

Joan

Jul 29, 2024

·

Stayed 1 night

Nice new property. Breakfast needs a little work. Omlettes were not fully cooked- raw egg and not edible. Rest of breakfast was great. Facility is clean and new.

10

Vincent

Dec 6, 2025

·

Stayed 1 night

Hotel is wonderful on so many levels. New, Clean, well maintained. But best part are the extras. Real fast with made to order omelets. Excellent. Nice Gym with Peloton equipment. Two free drinks each night in the bar. Highly recommend

10

Terry

Oct 4, 2025

·

Stayed 7 nights

Great location!! Two drink complimentary each night stay with the best free breakfast I’ve had at a hotel. Even have chefs making omelette to order. Will stay sgain

10

Jose

Mar 6, 2025

·

Stayed 1 night

Excellent service, great breakfast and fun happy hour. Very clean.

10

Michelle

Nov 6, 2025

·

Stayed 1 night

Our stay was fantastic from the very first staff greeting to the last. Beautiful hotel, clean, upscale, and right in the heart of Madison. Our room was a one bedroom king suite and had a beautiful view of both the city and the lake. The complimentary drinks and snacks during cocktail hour along with the delicious made to order omelets and breakfast items (also included with your stay) were a wonderful bonus. Staff were all so kind and welcoming. We will ALWAYS choose this hotel anytime we come to town.

8

Sarah

Feb 24, 2025

·

Stayed 1 night

The place is beautiful. Valet takes a bit of time to get your vehicle and the bar is great but the restaurant food it TERRIBLE and I would not recommend it!

10

Andrew

Jan 3, 2025

·

Stayed 1 night

Loved the breakfast. Manager reception was nice especially bartenders were great. Only recommendation would be a small tray of vegetables for a healthier option,

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $259	15 $311	16 $198	17 $202	18 $292	19 $325
20 $145	21 $185	22 $378	23	24 $248	25 $368	26 $249
27 $224	28 $234	29 $388	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $398	2 $1,141	3
4 $177	5 $187	6 $177	7 $177	8 $186	9 $453	10 $526
11 $208	12 $173	13 $178	14 $197	15	16	17
18 $326	19 $202	20 $381	21 $306	22 $349	23	24
25 $187	26 $165	27	28 $172	29 $187	30 $186	31 $187

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About this property

Location

Room options

Suite, 2 Bedrooms

Suite, 1 Bedroom

Suite, 1 Bedroom, Accessible (Hearing)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Room, 1 Bedroom, Accessible, Bathtub (Mobility)

Room, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Suite, 1 Bedroom

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites By Hilton Madison Downtown

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