Is parking available at the property?

Yes, free self-parking is available on-site, but it is limited.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:30 AM to 1:00 PM for a fee, approximately MXN 89 to 200 for adults and children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The property is located in Lomas de Mazatlán, just a 1-minute drive from The Mazatlán Malecón and 9 minutes from Plaza Machado. It is also 4 miles from Olas Altas Beach and 0.1 miles from Mazatlán Letters.

Does the property have a swimming pool?

Yes, there is an outdoor heated pool available, with access from 9:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no minimum age specified for staying for free.

High Garden Grand Hotel

What guests think

At High Garden Grand Hotel, travellers praise the central, walkable location near the Malecón and beaches, the generally clean, modern rooms, and a family‑friendly pool area, making it a convenient base for short breaks and budget‑friendly stays.

However, recurring issues include pool closures or dirty water and loose tiles, plus limited on‑site dining (often no restaurant or bar). Housekeeping can be late or missed, and some guests report noise from streets or hallways and uneven front‑desk service or billing support. Expect a modern, central stay, but check pool status and plan meals elsewhere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area is a highlight for families, but multiple reviews note closures, dirty water, and loose tiles or repairs. On‑site food and beverage are limited, with several stays reporting no restaurant or bar.

Related guest reviews

10

Jhon Dariio

28 Jul 2025

·

Stayed 1 night

Excelente hotel, practicamente enfrente de la playa, y alberca buena con juegos para niños, solamente que tiene despegados piezas y es peligroso, incluso yo me corte el dedo, pero fuera de eso todo muy bien y rapido el check in o out

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $70	12 $62	13 $62	14 $62	15 $62	16 $62	17 $62
18 $62	19 $62	20 $62	21 $62	22 $62	23 $75	24 $75
25 $62	26 $62	27 $62	28 $62	29 $62	30 $62	31 $62

Su	Mo	Tu	We	Th	Fr	Sa
1 $62	2 $62	3 $62	4 $62	5 $62	6 $75	7 $75
8 $63	9 $62	10 $62	11 $62	12 $69	13 $75	14
15	16 $62	17 $62	18 $69	19 $62	20 $62	21 $62
22 $62	23 $62	24 $62	25 $62	26 $62	27 $62	28 $62
29 $62	30 $62

About this property

Location

Room options

Standard Double Room, Pool View

Standard Double Room, Lake View

Guest reviews of High Garden Grand Hotel

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about High Garden Grand Hotel

Prices for upcoming dates