Hotel No.9

We were met by a lovely girl who let us into our room half an hour early . The lift to the second floor was broken and has been since 30.06.25 so we had to carry our luggage up flights of stairs. The room itself was basic (very basic) no wardrobe just a rack to hang a few coats on, a bed ,tv, and a small table with a kettle . There was a damp smell from the bathroom . Towels were not changed after the first day . You could hear the occupants talk in the room next to us . We didnt stay the second night . No one onsite , no reception or security

An inexpensive but great accommodation option close to the heart of Derry (walled area, peace bridge, tourist info etc). You receive an email with entry code prior. Rooms very clean and functional. Parking in a small carpark across the road is great but make sure you have plenty of coins (£€) as they don't accept cards. Would stay again.

Easy check in ... great location with parking right across the road. Would stay again

Room super small, lift out of order, some outlets in room not working, no air conditioning. no parking.

The hotel is modern & basic , rooms are good & location is handy . Parking over the road . Very noisy street at night , cars racing or reving their engines until after 2am , lots of shouting & people coming and going.

Good renovated rooms. Nobody attending. Everything through codes. Towels are never changed even in a 4 day stay. We tried, but they didn’t. Lift not working. Very well located

Great Facilties

We were met by a lovely girl who let us into our room half an hour early . The lift to the second floor was broken and has been since 30.06.25 so we had to carry our luggage up flights of stairs. The room itself was basic (very basic) no wardrobe just a rack to hang a few coats on, a bed ,tv, and a small table with a kettle . There was a damp smell from the bathroom . Towels were not changed after the first day . You could hear the occupants talk in the room next to us . We didnt stay the second night . No one onsite , no reception or security

Right in the city centre, great value for money, nothing fancy just good clean rooms

Really clean and central

An inexpensive but great accommodation option close to the heart of Derry (walled area, peace bridge, tourist info etc). You receive an email with entry code prior. Rooms very clean and functional. Parking in a small carpark across the road is great but make sure you have plenty of coins (£€) as they don't accept cards. Would stay again.

I booked this hotel through Expedia for a business trip, and the experience was well below expectations. We reserved two rooms, but only received one access code. My colleague was unable to enter her room and had to wait in mine until her code finally came through—an unnecessary and frustrating start to our stay. Later that evening, around 10:30 PM, my colleague popped out to buy a bottle of water and some toilet roll (as none was provided in her room, Room 10). When she returned, her door code no longer worked and she was locked out. With no staff or reception on-site and no clear support available, she was left standing outside her room, alone, late at night. This was a distressing and unsafe situation for a young woman traveling solo. Eventually, she had to wake me (in Room 14) to help. I called the property owners, who were able to override the lock remotely, but their response was dismissive and showed little urgency or concern. To make matters worse, the bathroom in my room (Room 14) had a strong damp smell, adding to the overall sense of poor cleanliness and maintenance. By the time everything was sorted, it was close to 11 PM. I was wide awake and stressed, despite needing to be up at 6 AM for a meeting. This stay was not only inconvenient, but also felt unsafe and unhygienic. I would not recommend this property to anyone—particularly not solo travelers or business guests expecting even a basic level of service and support.

I honestly cannot stress how fantastic we found this place! Central to everything, a stones throw from the Guildhall, the walls and the Tower museum as well as some amazing places for food and drinks. Before arrival, online check in process was smooth, received our code and this worked perfectly when we arrived. The room itself is spacious, has a big comfy bed, the bathroom has a lovely shower and good sink and mirror (with another light round it). Spotlessly clean as well! There is a small kettle in the room and a TV but we didn't use either. I think it could use some more storage space around the room and better instructions on the heating as we couldn't get it to work. But other than that we absolutely loved it!! Would highly recommend!

Amazing experience,clean and tidy

Good renovated rooms. Nobody attending. Everything through codes. Towels are never changed even in a 4 day stay. We tried, but they didn’t. Lift not working. Very well located

The hotel is in great condition, clean with good sized modern rooms. The hotel management were excellent. My only issue was how loud the people on the street were until well after midnight. Had that not occurred I would have rated everything as 5 star.

Very clean and comfortable, would definitely recommend

Wonderful easy place to stay, walls are paper thin, soundproofing between hallways, bedroom and bathroom chamber would improve it. But overall, a fabulous place to stay in the right part of town, easy no-contact check in and check out are super convenient.

The restaurant next door to the hotel is amazing. Staff at the hotel were so friendly and helpful! The added fan in the room was a nice touch as it did get hot with the window shut, but with the window open you can hear traffic from the main road.

I honestly cannot stress how fantastic we found this place! Central to everything, a stones throw from the Guildhall, the walls and the Tower museum as well as some amazing places for food and drinks. Before arrival, online check in process was smooth, received our code and this worked perfectly when we arrived. The room itself is spacious, has a big comfy bed, the bathroom has a lovely shower and good sink and mirror (with another light round it). Spotlessly clean as well! There is a small kettle in the room and a TV but we didn't use either. I think it could use some more storage space around the room and better instructions on the heating as we couldn't get it to work. But other than that we absolutely loved it!! Would highly recommend!

Room super small, lift out of order, some outlets in room not working, no air conditioning. no parking.

Bed cover consisted of a duvet which was too heavy for our liking. Too hot with the cover on, and becoming too cool with it off. Sweat and cool cycle resulted in poor sleep. No ability to open a window to let fresh air in.

Our room faced the street and was almost unbearably noisy. The room does not have any fan or AC and it was a little stuffy, so we left the window open. However, the street below was extremely busy and filled with people out having a good time or cars revving their engines until almost 4 in the morning. We had to decide between the temperature or the noise, and we chose the noise. The hotel was great otherwise, we just weren’t expecting it to be as busy outside. If you’re looking for a place close to the night scene, this is it. If you’re looking for something a little quieter on a weekend night, this is not it.

The hotel is modern & basic , rooms are good & location is handy . Parking over the road . Very noisy street at night , cars racing or reving their engines until after 2am , lots of shouting & people coming and going.

Just a very basic room

No complaints about the room but the guests next door were pretty inconsiderate and the noise was quite bad

The rooms are fine. The bathroom light comes in automatically so if you need it in the night it illuminates the whole room. The worst but was the noise. We were on the street on the first floor and between midnight and 3pm you have noisy youth shouting outside the window. I have never slept so badly.

We werent expecting an accessible shower but expedia had allocated one to us. Also we had booked 2 rooms through expedia but instructions only came through for one. We phoned the hotel directly & they were fantastic, sorting it out very quickly. I'll think twice about booking through a third party provider in future.

This is a self checkin accommodation with no staff on premises. Room was cold as it appears heating is set by a timer as it turned off by itself around 10pm. Room got cold very quickly so I l contacted owner by text on the number provided for issues but no reply. I then contacted Expedia and they tried to call hotel/owner but could not get in touch. I then received an email from owner at 0615am on morning of checkout, also after heating automatically went on while we were sleeping. We had an unsettling night as we couldn’t get to sleep due to room being cold, no spare blankets either so had to wear our jumpers over our pjs in bed. Apart from that room was clean and modern.

The restaurant next door to the hotel is amazing. Staff at the hotel were so friendly and helpful! The added fan in the room was a nice touch as it did get hot with the window shut, but with the window open you can hear traffic from the main road.

We were met by a lovely girl who let us into our room half an hour early . The lift to the second floor was broken and has been since 30.06.25 so we had to carry our luggage up flights of stairs. The room itself was basic (very basic) no wardrobe just a rack to hang a few coats on, a bed ,tv, and a small table with a kettle . There was a damp smell from the bathroom . Towels were not changed after the first day . You could hear the occupants talk in the room next to us . We didnt stay the second night . No one onsite , no reception or security

great place to stay in Londonderry/ Derry!!!! someday ill be back to stay here again,Max was so helpful!!!! if you go there stay in hotel 9!!!

Newly refurbished hotel. Room was very nice. There is no staff at this "contactless" hotel. This became problematic when the wrong dates were somehow booked and we arrived with no way to get into the building which was locked up. The area was not great at that time either. Our US phones were unable to reach the phone number provided. We only got a recording, and not one that sounded like it was the hotel. Fortunately a family member who lives in N. Ireland was able to get through or we\'d have been stuck. Once we reached a person, we got the reservation changed and were given access, and all worked out. There needs to be a better way to get help in situations like this. The room was fine and cleaning service did a nice job too. Just needed better support system.

I booked this hotel through Expedia for a business trip, and the experience was well below expectations. We reserved two rooms, but only received one access code. My colleague was unable to enter her room and had to wait in mine until her code finally came through—an unnecessary and frustrating start to our stay. Later that evening, around 10:30 PM, my colleague popped out to buy a bottle of water and some toilet roll (as none was provided in her room, Room 10). When she returned, her door code no longer worked and she was locked out. With no staff or reception on-site and no clear support available, she was left standing outside her room, alone, late at night. This was a distressing and unsafe situation for a young woman traveling solo. Eventually, she had to wake me (in Room 14) to help. I called the property owners, who were able to override the lock remotely, but their response was dismissive and showed little urgency or concern. To make matters worse, the bathroom in my room (Room 14) had a strong damp smell, adding to the overall sense of poor cleanliness and maintenance. By the time everything was sorted, it was close to 11 PM. I was wide awake and stressed, despite needing to be up at 6 AM for a meeting. This stay was not only inconvenient, but also felt unsafe and unhygienic. I would not recommend this property to anyone—particularly not solo travelers or business guests expecting even a basic level of service and support.

Issue on arrival with door code, but a phone call sorted everything. Great stay

Great location, helpful and friendly staff! They were able to hold my bag for me while i explored the city more before catching a bus back to Dublin. Would definitely stay here again should I come back to Derry!

The hotel is in great condition, clean with good sized modern rooms. The hotel management were excellent. My only issue was how loud the people on the street were until well after midnight. Had that not occurred I would have rated everything as 5 star.

Right in the city centre, great value for money, nothing fancy just good clean rooms

An inexpensive but great accommodation option close to the heart of Derry (walled area, peace bridge, tourist info etc). You receive an email with entry code prior. Rooms very clean and functional. Parking in a small carpark across the road is great but make sure you have plenty of coins (£€) as they don't accept cards. Would stay again.

Very central location.

Fantastic clean apartment, perfect location, right in the city centre

I honestly cannot stress how fantastic we found this place! Central to everything, a stones throw from the Guildhall, the walls and the Tower museum as well as some amazing places for food and drinks. Before arrival, online check in process was smooth, received our code and this worked perfectly when we arrived. The room itself is spacious, has a big comfy bed, the bathroom has a lovely shower and good sink and mirror (with another light round it). Spotlessly clean as well! There is a small kettle in the room and a TV but we didn't use either. I think it could use some more storage space around the room and better instructions on the heating as we couldn't get it to work. But other than that we absolutely loved it!! Would highly recommend!

It was affordable and the online check in was very easy and convenient. Everything I needed was in walking distance!! Excellent stay, highly recommend!

Our room faced the street and was almost unbearably noisy. The room does not have any fan or AC and it was a little stuffy, so we left the window open. However, the street below was extremely busy and filled with people out having a good time or cars revving their engines until almost 4 in the morning. We had to decide between the temperature or the noise, and we chose the noise. The hotel was great otherwise, we just weren’t expecting it to be as busy outside. If you’re looking for a place close to the night scene, this is it. If you’re looking for something a little quieter on a weekend night, this is not it.

The rooms are fine. The bathroom light comes in automatically so if you need it in the night it illuminates the whole room. The worst but was the noise. We were on the street on the first floor and between midnight and 3pm you have noisy youth shouting outside the window. I have never slept so badly.

Very central and easy

Very central to everything

The restaurant next door to the hotel is amazing. Staff at the hotel were so friendly and helpful! The added fan in the room was a nice touch as it did get hot with the window shut, but with the window open you can hear traffic from the main road.

Great little hotel very convenient for getting home from the pubs!!!

I honestly cannot stress how fantastic we found this place! Central to everything, a stones throw from the Guildhall, the walls and the Tower museum as well as some amazing places for food and drinks. Before arrival, online check in process was smooth, received our code and this worked perfectly when we arrived. The room itself is spacious, has a big comfy bed, the bathroom has a lovely shower and good sink and mirror (with another light round it). Spotlessly clean as well! There is a small kettle in the room and a TV but we didn't use either. I think it could use some more storage space around the room and better instructions on the heating as we couldn't get it to work. But other than that we absolutely loved it!! Would highly recommend!