Name: Hotel Alpina Luzern
Address: Frankenstrasse 6, Lucerne, Switzerland, Lucerne, Canton of Lucerne, CH
Price range: $170–$634 per night
Rating: 7.97

What guests think

Across reviews, Hotel Alpina Luzern stands out for its excellent central location near the train station and sights, but guests repeatedly mention nighttime street noise and the lack of air conditioning, which can make summer stays uncomfortable.

Rooms vary from renovated and sometimes spacious to small and dated; several mention unreliable Wi‑Fi. Service is often friendly and helpful, though check‑in and breakfast are frequently handled at the sister Hotel Monopol, and a few guests reported overbooking or billing problems. Expect a straightforward base that suits travelers prioritizing convenience over quiet.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site reception is often unstaffed; check-in and breakfast are frequently handled at the nearby Hotel Monopol. Guests also note a rooftop bar at the sister property.

Related guest reviews

10

Hansyudi

Jun 21, 2025

·

Stayed 2 nights

Clean and nice hotel but check in is in other building. I recommend this hotel 😊

10

Jennifer

Sep 7, 2025

·

Stayed 5 nights

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

10

Ryan

Dec 10, 2024

·

Stayed 3 nights

Great hotel and location right next to the train station. The only downside was that they weren't staffed over the winter so we had to check in at a different hotel, but it wasn't a big inconvenience.

8

Kristina

Oct 13, 2023

·

Stayed 2 nights

Super close to the train station and lots of restaurant options in the area. The only downside is there isn’t front desk staff at this location regularly. We were told staff would be there until 8 pm, but when we arrived to check in at 7 pm there was no one there. The partner hotel is just around the corner and easy to access so it was a quick fix.

8

jinhee

Apr 26, 2025

·

Stayed 2 nights

호텔 컨디션은 좋았습니다. 모노폴 호텔에서 체크인을 하고 조식도 거기서 먹었습니다. 다만, 인근에 대학(? Colleague ?) 가 있어서 그런지 새백에 고성이 들렸습니다. 물은 tab water를 주는데 스위스 물이 깨끗하다고 하지만 사람에 따라 물갈이를 할 수도 있을듯 합니다.

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8

Cathy

Dec 11, 2023

·

Stayed 3 nights

Close to train station. Very noisy, squeaky floors. Loud noisy street below. No front desk. Had to check in a hotel next door.

6

Kazim orhan

Dec 8, 2024

·

Stayed 1 night

Check in at 16.00 ! Ridiculous as of Train Station hotel.!! but very nice front staff they try to let in 1530 ))) by the way Hotel Front desk at Monopol hotel of the bext door .. Rooms are very cold after 1900 hrs. .

8

Jason

Mar 25, 2024

·

Stayed 3 nights

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

8

Monica

Apr 27, 2025

·

Hay que ir a registrarse a otro hotel, no hay nadie en recepción del hotel para guiarte

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8

Camille

Nov 24, 2024

·

Stayed 3 nights

Dated hotel and rooms need TLC, but great value for price and location. Check in is at a nearby hotel, but very friendly staff. Very close to Lucerne Station. Only concern is there are bars down below and people hung out on the street and got so loud until 2AM on the weekdays and 4AM on a Saturday we were there, hence there was earplugs provided in the room.

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Cleanliness

Cleanliness feedback is mixed: several guests found rooms immaculate or very clean, while others reported sticky floors, leftover items, and aging or poorly maintained bathrooms.

Related guest reviews

4

Kim

Jul 25, 2025

·

Stayed 2 nights

Old building with no charm. No air conditioning, it was stuffy and warm. Room did not feel clean or sanitized from the previous customers.

10

choi

May 8, 2025

·

Stayed 1 night

位置靠近火車站，容易找到，房間潔淨

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10

JackieRyanMK

Jul 1, 2025

·

Stayed 1 night

Perfect location near train and central Luzern. Nice clean rooms

4

Patricia

Aug 27, 2023

·

Stayed 1 night

The room was ok but did not have air conditioning. There were two oscillating fans, which was nice, but we needed some cooler air so we had to sleep with open windows. There are several bars in the area and a restaurant next door. People were smoking cigarettes and the smoke came up into our room. It was Saturday night and the bars were open until 4 am. I was awakened many times, even with the provided ear plugs, and after 3 am, I could not fall asleep due to the constant yelling and screaming of the men and women at the bars. They continued to yell until 6:30 in the morning. It was awful!!!! The shower tiles were covered with epoxy at some point but that was bubbling up and rust and mold were behind the peeling epoxy paint. I like a clean shower. It was a very noisy location so I do not recommend it unless you like to drink all night. It was very close to the historic bridge and that was why I chose it.

8

Hannah

Mar 14, 2025

·

Stayed 2 nights

Great location. Room is decently clean (not enough I would walk on my bare feet)

10

Monica

Mar 27, 2023

·

Stayed 1 night

Hotel Alpina is a convenient and practical option for short visits of Luzern or for concerts at the nearby KKL concert hall. The rooms are spotless and the hotel is 2 min away from the railway station and is located in the center of the city.

6

Franz

Jun 12, 2022

·

Stayed 2 nights

Infolge meiner Weiterbildung übernachte ich seit gut einem Jahr monatlich 2-4 Nächte in Luzern. Mein Standard-Hotel war diesmal leider ausgebucht. Mein Entscheid fiel auf das Alpina: gute Lage, Preis/Leistungsverhältnis schien auf dem Web OK. Mein Eindruck dann vor Ort: Ein leider sehr kleines Zimmer, die Einrichtung gefühlt 70er Jahre. Unter der Bettdecke lag noch ein langes schwarzes Haar des Vorgängers oder der Reinigung. Die Rezeption des Hotels war während des ganzen Aufenthalts nicht besetzt, man musste sich an die Rezeption eines anderen Hotels ein paar Häuser weiter weg wenden. Das Hotel Alpina hinterliess bei mir einen beengenden, eher schmuddeligen, unsauberen Eindruck. In den Fluren stank es nach FastFood, die Zimmereinrichtung ist veraltet und aus billigsten Materialien. Ich würde dort nicht mehr buchen. Da gibt es in Luzern erheblich Besseres für denselben Preis, an gleich guter Lage.

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10

Sarah

Feb 17, 2025

·

Stayed 1 night

Immaculate and all new decor and interior design. Loved extra amenities like heated towel bar and so soft beds.

10

Brown

Sep 23, 2025

·

Stayed 1 night

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

4

Patrick

Apr 21, 2024

·

Stayed 2 nights

The hotel is next to a night club and a pizzeria. You can hear the night club all night long. The smell of the pizzeria filled the hallway and stayed in the room. I found an empty water bottle under the bed from the previous resident. The breakfast was very good though. I would not recommend this hotel especially for the price.

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Rooms

Rooms range from renovated and sometimes spacious (including some family and balcony options) to small and dated. Many lack air conditioning, Wi‑Fi can be unreliable, and street‑facing rooms may experience significant nightlife noise.

Related guest reviews

6

Chris

Jun 14, 2022

·

Stayed 1 night

Room was large and relatively comfortable however there was no air conditioning in the room meaning you had to open windows which allowed the traffic noise in. Shower curtain was annoying and it was difficult to set the correct shower temperature on the mixer tap. No I’m site parking and as we were travelling with motorcycles, the local car parks would not allow us to park so on street parking was the only option which was disappointing. Roof top bar good but could be better. Overall, an expensive hotel for the quality.

8

Kelly

Jun 27, 2024

·

Stayed 1 night

The internet was very spotty. I had to re-log in at least 10 times in 24 hours because it kept kicking me off. Otherwise it was great. The staff was helpful and the location was great.

8

Ezgi

Jun 23, 2024

·

Stayed 2 nights

Oldukça merkezi, Basel SBB tren istasyonuna ve toplu taşıma duraklarına 3 dk yürüme mesafesinde, etrafında restoran / kafe / market seçeneklerinin çok olduğu bir otel. 2 gece konaklamak ve tren yolculuklarımızda kolaylık olması amacıyla bu oteli seçtik. Genel anlamda hijyen ve konfor olarak kötü diyemem, ancak odamızda klima yoktu. Yalnızca vantilatör vardı ve çok fazla yeterli gelmedi. Ek olarak, otelin WiFi ağına bağlanmak neredeyse imkansızdı. 5 dakikada bir bağlantı kopuyor, yeniden bağlanmak gerekiyordu. Bu nedenle en iyi tercih olduğunu söyleyemem. Fakat ulaşım ve konum olarak bizi tatmin etti.

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2

Stuart

Feb 8, 2025

·

Stayed 2 nights

Bar/club Downstairs could hear everything. This was despite being on one of the top floors. Paper thin walls between rooms, could hear everything from the neighbours. Great location but not worth staying there due to all the other faults.

8

Abby

Aug 20, 2025

·

Stayed 1 night

Great location, booked the quadruple room, was spacious for European standards.

10

Brown

Sep 23, 2025

·

Stayed 1 night

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

Oct 16, 2025

·

Stayed 2 nights

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

Charley

Sep 5, 2024

·

Stayed 1 night

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

8

Cynthia

Jun 11, 2025

·

Stayed 2 nights

The hotel is a beautiful old hotel, the rooms were updated with new windows and balcony door....which we needed because the street noise was loud and it was loud very late. There is no air-conditioning so leaving the window and balcony door open for the cool breeze was a must. Bed and pillows were comfy and the location is great for the train and overall sightseeing.We had a good stay.

10

Cynthia

Jun 18, 2025

·

Stayed 3 nights

Location, location, location Large room with balcony

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Service

Many describe staff as friendly and helpful, but some report overbooking, billing errors, or inflexible responses. Check-in is commonly handled at the sister Hotel Monopol.

Related guest reviews

8

Binte Abdul Manan

Nov 30, 2024

·

Stayed 2 nights

Friendly staff, fuss free check out and very near to the main train station. There is a nespresso coffee maker provided besides the kettle to amke tea. Highly recommended.

2

YUEN CHUN

Apr 10, 2025

·

Stayed 3 nights

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

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2

Robert

Jun 23, 2024

·

Stayed 2 nights

We reserved and paid for our room months in advance. When we arrived on a rainy night after traveling the receptionist informed us that they were over booked and they “upgraded” us to a hotel across town and all we had to do is go back out in the rain with our luggage and wait for a bus. Our”upgraded” hotel was near nothing at we spent hundreds of dollars over the course of 3 days on cabs and walked miles to get our group back to the area where we were originally booked, for restaurants a sight seeing. Another family was trying to check in at the same time and were also sent across town in the rain. Terrible experience. Do not book here and expect to have a room. They did nothing in they way of compensation, they just expected us to accept their incompetence and lack of professionalism. Zero Stars. Less if possible.

10

todd

Aug 29, 2025

·

Stayed 2 nights

Great staff service.

2

Yuvraj

Jun 21, 2025

·

Stayed 2 nights

Avoid at All Costs – Deceptive Staff, Miserable Stay Hotel Alpina was one of the worst hotel experiences I’ve ever had. The front desk staff outright lies to your face — claiming someone is “inspecting the room” just to avoid letting you in before the 3 PM check-in, even when the room is clearly ready. Zero flexibility, zero hospitality. The room itself? Tiny, claustrophobic, and stifling — there’s no air conditioning, and the space is barely livable. The bathroom is so cramped that two people can’t even brush their teeth at the same time. It’s like staying in a closet. The elevator fits one person with a bag (barely), and the hotel is located on an incredibly noisy street where people yell and fight well into the night. It feels like a total ghetto. Do not be fooled by any photos or reviews — stay far away from this place. I wouldn’t recommend this hotel to anyone, not even for one night.

10

Brown

Sep 23, 2025

·

Stayed 1 night

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

Oct 16, 2025

·

Stayed 2 nights

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

Pedro

Mar 27, 2025

·

Stayed 2 nights

Excellent experience at Hotel Alpina. Very comfortable room. The staff at the hotel are very kind and always willing to help. Luzern is a wonderful city — we loved it. I highly recommend this place to everyone.

10

Charley

Sep 5, 2024

·

Stayed 1 night

Beautiful spacious room with a lovely view, and the man at the front desk was really friendly and helpful, would definitely stay here again.

10

Andrew

Nov 2, 2025

·

Stayed 1 night

Great service!

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Location

Exceptionally central—steps from Lucerne’s main station, boats, and Old Town—making sightseeing and transport easy. Nightlife and bars below can cause significant late-night noise.

Related guest reviews

10

Jennifer

Sep 7, 2025

·

Stayed 5 nights

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

10

Sergej

Sep 12, 2025

·

Stayed 3 nights

Het ligt dichtbij het station. Voor trolleybus liefhebbers is dit de ideale locatie. Het is ook mogelijk om Zürich te bezoeken.

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10

Yong Siong

Feb 14, 2024

·

Stayed 1 night

It was very close to the main station and very convenient

10

JackieRyanMK

Jul 1, 2025

·

Stayed 1 night

Perfect location near train and central Luzern. Nice clean rooms

6

Doug

Aug 13, 2025

·

Stayed 5 nights

Excellent location for trains, buses, boats, tours, and close to Old Town, Chapel Bridge etc. Spacious rooms and bathrooms. No air conditioning not helped much by pedestal fans. Had a bad experience trying to upgrade.

8

Abby

Aug 20, 2025

·

Stayed 1 night

Great location, booked the quadruple room, was spacious for European standards.

8

Samson

Mar 20, 2025

·

Stayed 2 nights

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

10

Brown

Sep 23, 2025

·

Stayed 1 night

Facility is clean and staff is attentive and professional, yet personable. As is with many small hotels in Europe, the rooms are small and showing their age but clean. The location is amazing, walking distance to most of the major attractions in Lucerne, and the train/boat stations are literally just around the corner (so getting anywhere outside the city is super easy)…I can see why Hotel Alpina is highly rated, and I would recommend it also.

10

Susan

Oct 16, 2025

·

Stayed 2 nights

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

8

Danilo

Mar 1, 2025

·

Stayed 3 nights

The hotel bldg is a bit dated. You can hear the people chatting in the street until early morning. Footsteps from the upper floors are annoying specially past midnight. The good thing about this hotel is must the location.

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Dining

Breakfast, typically served at the sister Hotel Monopol, is frequently praised; a few guests found the arrangement or cost inconvenient. Nearby dining options, including a popular pizzeria, are handy.

Related guest reviews

10

Jennifer

Sep 7, 2025

·

Stayed 5 nights

The location is perfect, being next to the train station, boat quay (for trips across Lake Lucerne), concert hall (for the Lucerne Music Festival), and steps from the downtown and famous old bridges. Since Lucerne is so expensive, having the train station underground mall nearby is handy since it has relatively affordable groceries (the Coop store is awesome). Also, the train station has an amazing Tourist Info office that’s a great resource, and its entrance is right across the street from the street Alpina sits on. So convenient! Also, the pizza restaurant next door to Alpina is fabulous, and the rooftop bar at neighboring Monopole Hotel is the perfect place to go after you check in, for the views and ambience. We loved the fresh fruit left for guests at the front desk each morning; it made for good snacks later when we were on the train back from the mountains. Alpina was perfect for our family of four; we appreciated the quad room that allowed us to have separate beds for the teens and two rooms. I wouldn’t want to stay anywhere else.

2

YUEN CHUN

Apr 10, 2025

·

Stayed 3 nights

我已付款給expedia 但酒店再double charge我房間費用。幸好我發現，投訴之後酒店說因為系統錯誤所以double charge我。他們只有一聲sorry沒有任何賠償。雖然酒店有credit房價費用給我嘅信用卡戶口，但我損失了匯率差價，但他們什麼賠償都沒只是說系統錯誤。所以大家要小心此酒店有機會會因為系統錯誤收取不合理嘅收費。此外接待處嘅服務員Elosie 態度都十分差, 做錯程序都不負責。臉上總是沒有笑容只有冷笑 !此外酒店沒有接待處，要去他們嘅姊妹酒店接待處投訴，距離一段距離！食早餐也要去他們的姊妹酒店裏吃,十分不方便。此外酒店附近很多酒吧及餐廳，夜間十分多噪音！此酒店令我對瑞士嘅酒店服務十分失望 !還建議不要入住此酒店！！！

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10

Thomas

Mar 31, 2025

·

Stayed 1 night

Gutes Hotel gleich neben dem Bahnhof. Gutes Preis-Leistngs Verhältnis. Sehr feines Frühstück. Nettes Personal.

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10

Andree

Jan 11, 2024

·

Stayed 3 nights

Location. Staff. Facilities. Breakfast. Everything was terrific.

8

Samson

Mar 20, 2025

·

Stayed 2 nights

nice location, both convenient to transportation, dining, and shopping, and centralized to city attractions.

8

Jason

Mar 25, 2024

·

Stayed 3 nights

It was a good hotel with a good location. Both check-in and breakfast are in the hotel half a block or less away... which was weird, but not horrible. But it was a very good place to stay, and a good start to our vacation

10

Lourdes

Mar 28, 2025

·

Stayed 2 nights

Mucho ruido en las noche. El baño se mete el olor de la pizeria. Vista hermosa buen curto buen servicio, excelente ubicación. Restaurante italiano buenísimo. Volvería Lo recomiendo. Super amables.

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6

David

Apr 11, 2023

·

Stayed 1 night

Found no breakfast provided, charged 50ch, way too high.

10

Susan

Oct 16, 2025

·

Stayed 2 nights

The room was well maintained and quiet. The front desk staff responsive and friendly. Great location and an amazing buffet breakfast.

10

MIGUEL ANGEL

Nov 1, 2022

·

Nos gustó mucho, nos dieron un upgrde sin costo, el desayuno muy delicioso, la ubicación y el servicio excelente

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AI-generated summary based on recent guest reviews

Month	Average price
January	$201
February	$287
March	$204
April	$256
May	$321
June	$358
July	$296
August	$336
September	$354
October	$278
November	$213
December	$233

Su	Mo	Tu	We	Th	Fr	Sa
				1 $618	2 $306	3 $295
4 $333	5 $325	6 $335	7 $290	8 $251	9 $241	10 $307
11 $285	12 $224	13 $299	14 $200	15 $248	16 $271	17 $268
18 $219	19 $226	20 $181	21 $291	22 $228	23 $214	24 $257
25 $198	26 $208	27 $214	28 $180	29 $170	30 $192	31 $211

Hotel Alpina Luzern

Prices for Hotel Alpina Luzern

Monthly average prices

About this property

Location

Room options

Quadruple Room

Urban Essential Room

Single Room

Business Classic Room

Urban Compact Room

Urban Comfort Room

Guest reviews of Hotel Alpina Luzern

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Alpina Luzern

Considering this hotel for your Lucerne trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $634	21 $296	22 $585	23 $396	24 $467	25 $496	26 $579
27 $282	28 $396	29 $552	30 $294