Name: Altstadt Hotel Magic Luzern
Address: Kornmarkt, Old Town Lucerne, Lucerne, Switzerland, Lucerne, Canton of Lucerne, Switzerland
Rating: 7.63

Guest reviews

7.6

Good

Based on 1,013 verified reviews

Who stays here?

Business

14%

Couple

52%

Family

13%

Group

12%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Altstadt Hotel Magic Luzern sits in the heart of Lucerne’s Old Town with walkable access to the Chapel Bridge, shops, and transit, offering themed rooms that range from spacious with balconies to simpler spaces, depending on assignment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Doris

3 weeks ago

·

Stayed 2 nights

Reception has to be better. We check in and the reception man was so rude.

4

Brian

Apr 5, 2026

·

Stayed 2 nights

Room far to warm no way to reduce heating Room was small I definitely would not go back

2

John

Jan 16, 2026

·

Stayed 2 nights

WiFi was terrible constantly cutting out. Tv didn’t work. Staff wasn’t helpful.

10

Holly

Jan 7, 2026

·

Stayed 3 nights

Great room and lovely staff. Plenty of coffee and very peaceful stay

6

Dr

Jan 7, 2026

·

Stayed 2 nights

The room was well appointed with just about balcony view of the river. However, the overall appearance of the hotel is all a bit low key, check in is at the nearby Krone hotel and the entrance to magic is very underwhelming. The room was a bit tacky, but functional for a short break

Kornmarkt, Old Town Lucerne, Lucerne, Switzerland

Location

Located in Old Town Lucerne, a neighborhood in Lucerne, Altstadt Hotel Magic Luzern is in a shopping district and near a boardwalk/promenade. Chapel Bridge and Mill Bridge are local landmarks, and some of the area's activities can be experienced at Lucerne Ferry Terminal and Bioweingut Sitenrain. Natur-Museum and Spiegellabyrinth are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and ice skating.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

FAQs

Parking is accessible and provided by the hotel for guests who arrive by car. Valet parking is also available.

A homemade breakfast is served each morning to kick-start the day.

The standard check-in time is at 15:00 and check-out is at 11:00. Early or late check-in/check-out may be available upon request, and guests are encouraged to contact the hotel for more details.

The hotel offers step-free entrances and wheelchair-accessible facilities, ensuring comfort for guests with disabilities.

The hotel is situated in Old Town Lucerne, near local landmarks such as Chapel Bridge and Mill Bridge. It is also close to the Lucerne Ferry Terminal and offers access to various outdoor activities.

Children are allowed at the hotel, and the minimum age for children to stay for free has not been specified.

Altstadt Hotel Magic Luzern

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Guest reviews